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Firefox crashes

Firefox crashes when I start a download. Firefox crashes when I leave full screen on youtube. Firefox crashes when I close a page. Firefox crashes multiple time when star… (read more)

Firefox crashes when I start a download. Firefox crashes when I leave full screen on youtube. Firefox crashes when I close a page. Firefox crashes multiple time when starting firefox. firefox does not record these crashes and when I try to submit the few reports that are there all fail. firefox crashes if I try to open download window if I try and revert to an older version firefox immediately after update my addons downloads an update that I can not stop and then updates all my addons again and immediately starts crashing again I am running 73.0.1 and also crashes trying find what version I am running and it crashes when I am trying to write this I don't get any error messages just shuts down Errol Foster

Asked by fostererrol 3 months ago

Answered by cor-el 3 months ago

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Firefox crashes

Firefox and Thunderbird crashing, even in safe mode. I have refreshed and reinstalled. Removed all extensions. Same result. Crash ID: bp-d4b8f2e3-6bda-49a1-a3da-399be216… (read more)

Firefox and Thunderbird crashing, even in safe mode. I have refreshed and reinstalled. Removed all extensions. Same result. Crash ID: bp-d4b8f2e3-6bda-49a1-a3da-399be2161211

Asked by lsutiger 3 years ago

Last reply by lsutiger 3 years ago

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Firefox crashes

Crash ID: bp-40bfc8db-c5f3-47b7-bef1-57d141180316 Since last Kubuntu-Update Firefox crashes: In all modes (incl. --safemode) In a new emtpy user account are there any… (read more)

Crash ID: bp-40bfc8db-c5f3-47b7-bef1-57d141180316 Since last Kubuntu-Update Firefox crashes:

  • In all modes (incl. --safemode)
  • In a new emtpy user account

are there any fixes to avoid this?

thnx

Asked by khnn 2 years ago

Answered by FredMcD 2 years ago

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Firefox crashes

Firefox immediately goes to the crash report dialog about half the time I start it. When this happens it takes up to 15 times restarting it for it to actually start. I've… (read more)

Firefox immediately goes to the crash report dialog about half the time I start it. When this happens it takes up to 15 times restarting it for it to actually start. I've tried a clean install and starting in safe mode but the same thing happens. The most recent crash report ID is bp-a433666b-c733-415f-940a-e29210190805. Can anyone help with this?

Asked by kottler.sam 9 months ago

Answered by kottler.sam 8 months ago

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Firefox crashes

After I updated an add-on (Flash) that was suggested by Firefox, I have not been able to start Firefox. It crashes on startup every time. I have gone through each of th… (read more)

After I updated an add-on (Flash) that was suggested by Firefox, I have not been able to start Firefox. It crashes on startup every time. I have gone through each of the suggestions on how to fix it but none have worked. I have even tried to open Firefox in safe mode but it still crashes on launch. I have also tried to go through the refresh process and it still crashes. Finally, I have even deleted the application and re-downloaded it. It seems to install fine, but still crashes when launched.

Crash ID: bp-68517d71-1ca6-4a37-a27d-701f10181028

I would appreciate any other suggestions. Thanks.

Asked by FormerBluffer 1 year ago

Answered by philipp 1 year ago

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Firefox keeps crashing

Since a week I can no longer open firefox, without crashing. I have tried it several times in safe mode or to rebuild FF. Also a clean install did not work r may not impo… (read more)

Since a week I can no longer open firefox, without crashing. I have tried it several times in safe mode or to rebuild FF.

Also a clean install did not work r may not import data at the clean install, is all. To do this, I had my firefox profile and also the folder which was just created rebuilding FF. What can I do now to make sure I get it working again?

Asked by F33nstr2 4 years ago

Answered by F33nstr2 4 years ago

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Firefox crashes

Firefox fails to start when I try to open it. This even occurs when I launch it in Safe Mode, via Terminal. Here's my latest Crash ID: bp-d222d8a7-0b42-44be-bfcb-6ab9c018… (read more)

Firefox fails to start when I try to open it. This even occurs when I launch it in Safe Mode, via Terminal. Here's my latest Crash ID: bp-d222d8a7-0b42-44be-bfcb-6ab9c0180206 I am using the freedom@freedom.to.xpi extension and here are the content's of my pluginreg.dat file:

Generated File. Do not edit.

[HEADER] Version:0.18t:$ Arch:x86_64-gcc3:$

[PLUGINS] Flash Player.plugin:$ /Library/Internet Plug-Ins/Flash Player.plugin:$ 21.0.0.226:$ 1461341838000:0:0:0:$ Shockwave Flash 21.0 r0:$ Shockwave Flash:$ 2 0:application/x-shockwave-flash:Shockwave Flash:swf:$ 1:application/futuresplash:FutureSplash Player:spl:$

[INVALID] /Library/Internet Plug-Ins/Disabled Plug-Ins:$ 1500599336000:$ /System/Library/Java/Support/CoreDeploy.bundle/Contents/JavaAppletPlugin.plugin:$ 1500930300000:$ /Library/Internet Plug-Ins/CitrixICAClientPlugIn.plugin:$ 1267467730000:$ /Library/Internet Plug-Ins/iPhotoPhotocast.plugin:$ 1295612322000:$ /Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin:$ 1299744000000:$ /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin:$ 1299744000000:$ /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin:$ 1337123966000:$ /Library/Internet Plug-Ins/AdobeAAMDetect.plugin:$ 1414015778000:$ /Library/Internet Plug-Ins/flashplayer.xpt:$ 1460769133000:$ /Users/FCS_LTL/Library/Internet Plug-Ins/ZoomUsPlugIn.plugin:$ 1500025310000:$ /Library/Internet Plug-Ins/AdobePDFViewer.plugin:$ 1511817011000:$ /Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin:$ 1511817011000:$

Asked by bedroomalibi 2 years ago

Answered by FredMcD 2 years ago

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Firefox crashes

Firefox crashes continually on start up whether in safe mode or not, goes straight to crash reporter. Mavericks, Mac Pro, latest Firefox Quantum Crash ID: bp-b3500d31-33… (read more)

Firefox crashes continually on start up whether in safe mode or not, goes straight to crash reporter. Mavericks, Mac Pro, latest Firefox Quantum

Crash ID: bp-b3500d31-3391-4a41-83af-c05cf1171230

Asked by quasi 2 years ago

Answered by Shadow110 2 years ago

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Firefox crashes on start-up: bp-acb5e759-cf3c-4d14-a1dc-d054b0191219

Including in safe mode. Have tried uninstalling with Revo Uninstaller, deleting Mozilla folders in \AppData\Local, \AppData\LocalLow, and \AppData\Roaming, then re-insta… (read more)

Including in safe mode. Have tried uninstalling with Revo Uninstaller, deleting Mozilla folders in \AppData\Local, \AppData\LocalLow, and \AppData\Roaming, then re-installing; this should be a clean install.

Can anyone interpret the error code? Thanks in advance.

Asked by paolo-56 5 months ago

Answered by paolo-56 5 months ago

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Could you please help me with a video problem concerning Firefox 48 for Mac and El Capitan 10.11.6 ?

Sometimes when clicking on a news video on "AOL Today" Firefox will instantly crash before even starting the video. Other times the AOL news videos play ok. And then ag… (read more)

Sometimes when clicking on a news video on "AOL Today" Firefox will instantly crash before even starting the video. Other times the AOL news videos play ok. And then again, when it seems like a video is playing okay, it will stop playing part way through. Since it's not consistent in what it's doing, it's hard to predict when it's going to crash.

In trying to correct the problem, I did a "Refresh Firefox" via the Mozilla Support forum and am still having the same problems. My computer platform is El Capitan version 10.11.6 using Firefox 48.0 for Mac on a 15" MacBook Pro with Retina display. I've been using Firefox for years and have never had so many crashes as I'm having now.

I've just recently upgraded to El Capitan and Firefox 48. Any help you may offer will be greatly appreciated! Thank you for all the time and effort you give in volunteering to help us!

Asked by brmidi 3 years ago

Answered by brmidi 3 years ago

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Firefox always closes soon after launching in a computer lab.

Firefox keeps quitting after launching in a computer lab. It's very strange. Is there a log? about:crashes gives nothing. This is windows 10 1709. It doesn't matter … (read more)

Firefox keeps quitting after launching in a computer lab. It's very strange. Is there a log? about:crashes gives nothing. This is windows 10 1709. It doesn't matter what Firefox version, 32 or 64 bit. I can't find anything in process monitor.

Asked by jszabo3 1 year ago

Answered by jszabo3 1 year ago

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Firesfox crashing on start up

Hi, Some days before firefox was working correctly. But suddenly it starts crashing on start up. I just upgraded it and still having the same problem. Can't open anythi… (read more)

Hi,

  Some days before firefox was working correctly. But suddenly it starts crashing on start up. I just upgraded it and still having the same problem. Can't open anything, add on page, settings page etc.

Asked by Birdaogwra 3 years ago

Answered by FredMcD 3 years ago

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Firefox 60.6.1ESR crashes on non-persistent VDI machines

On our non-persistent VDI environment we experiencing users where FireFox crashes frequently - We're running W7 Enterprise 32bits - Firefox version 60.6.1ESR 32 bits i wa… (read more)

On our non-persistent VDI environment we experiencing users where FireFox crashes frequently - We're running W7 Enterprise 32bits - Firefox version 60.6.1ESR 32 bits

i was expecting Sophos to causing this issue, so i created a new VDI machine without Sophos installed. The same issue appered.

I can reproduce the issue when launching a radio station on http://www.onlineluisteren.nl/ Issue appears between the 5 minutes and 2 hours

Worknotes: - Launched firefox in safe mode - Turned off hardware acceleration - created a new VDI image without our anti-virus 'Sophos' - issue was also happening with Firefox 60.5.2ESR

Log reports: https://crash-stats.mozilla.com/report/index/8b0db8fe-fba8-4cfb-b621-c87740190507 - Without Sophos installed on the machine and running in safe mode - this is on a test machine

https://crash-stats.mozilla.com/report/index/94037459-040a-404a-a7f0-3aca70190507 - Without Sophos installed - this is on a test machine

https://crash-stats.mozilla.com/report/index/62aa7ab3-0adb-47b7-ab20-26de60190507 - Without Sophos installed - this is on a test machine

https://crash-stats.mozilla.com/report/index/c5770d27-a023-43da-aa2b-06f3a0190501 https://crash-stats.mozilla.com/report/index/30dae469-7400-49d8-b020-748760190501 https://crash-stats.mozilla.com/report/index/8ab54247-3add-431e-8176-6f4ef0190501#tab-metadata https://crash-stats.mozilla.com/report/index/04819f59-8ff6-4d9e-82f8-ea8910190501#tab-metadata - With Sophos installed - PROD machine

Asked by UserUnknown 1 year ago

Answered by UserUnknown 1 year ago

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Firefox keeps crashing after uninstalling, deleting folders and profiles

Hi All, Please help me fix my firefox as its keep crashing each time I open it, I have uninstall it, delete the folders, delete the profiles and it still crashes every ti… (read more)

Hi All,

Please help me fix my firefox as its keep crashing each time I open it, I have uninstall it, delete the folders, delete the profiles and it still crashes every time I open it.

The crash report: AdapterDeviceID: 0x9460 AdapterDriverVersion: 8.970.100.3000 AdapterSubsysID: 02b41043 AdapterVendorID: 0x1002 Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:43.0.1 AvailablePageFile: 3474837504 AvailablePhysicalMemory: 984461312 AvailableVirtualMemory: 3772661760 BlockedDllList: BreakpadReserveAddress: 43515904 BreakpadReserveSize: 67108864 BuildID: 20151216175450 CrashTime: 1450576430 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1450575323 Notes: AdapterVendorID: 0x1002, AdapterDeviceID: 0x9460, AdapterSubsysID: 02b41043, AdapterDriverVersion: 8.970.100.3000 DWrite? DWrite+ D2D1.1? D2D1.1- D2D? D2D1.1V? D2D1.1V- D2D+ D3D11 Layers? D3D11 Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 56 StartupTime: 1450576387 SystemMemoryUsePercentage: 77 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86","buildId":"20151216175450","version":"43.0.1","vendor":"Mozilla","platformVersion":"43.0.1","xpcomAbi":"x86-msvc","hotfixVersion":null},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":4091,"virtualMaxMB":4096,"isWow64":true,"cpu":{"count":4,"cores":4,"vendor":"GenuineIntel","family":6,"model":30,"stepping":5,"l2cacheKB":256,"l3cacheKB":8192,"speedMHz":2664,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2"]},"os":{"name":"Windows_NT","version":"6.1","servicePackMajor":1,"servicePackMinor":0,"installYear":2012,"locale":"en-US"},"hdd":{"profile":{"model":"WDC WD8088AADS-00L5B1","revision":"01.01A01"},"binary":{"model":"WDC WD8088AADS-00L5B1","revision":"01.01A01"},"system":{"model":"WDC WD8088AADS-00L5B1","revision":"01.01A01"}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"adapters":[{"description":"ATI Radeon HD 4800 Series","vendorID":"0x1002","deviceID":"0x9460","subsysID":"02b41043","RAM":1024,"driver":"aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64","driverVersion":"8.970.100.3000","driverDate":"7-3-2012","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"d3d11","d3d11":{"status":"available","version":41216,"warp":false,"textureSharing":true,"blacklisted":false},"d2d":{"status":"available","version":"1.0"}}}},"settings":{"addonCompatibilityCheckEnabled":true,"blocklistEnabled":true,"isDefaultBrowser":true,"e10sEnabled":false,"telemetryEnabled":false,"isInOptoutSample":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.newtabpage.enhanced":true}},"profile":{"creationDate":16789},"addons":{"activeAddons":{},"theme":{"id":"{972ce4c6-7e08-4474-a285-3208198ce6fd}","blocklisted":false,"description":"The default theme.","name":"Default","userDisabled":false,"appDisabled":false,"version":"43.0.1","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":16789,"updateDay":16789},"activePlugins":[{"name":"Adobe Acrobat","version":"10.1.4.38","description":"Adobe PDF Plug-In For Firefox and Netscape 10.1.4","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/pdf","application/vnd.adobe.pdfxml","application/vnd.adobe.x-mars","application/vnd.fdf","application/vnd.adobe.xfdf","application/vnd.adobe.xdp+xml","application/vnd.adobe.xfd+xml"],"updateDay":15548},{"name":"Adobe Acrobat","version":"10.1.4.38","description":"Adobe PDF Plug-In For Firefox and Netscape 10.1.4","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/pdf","application/vnd.adobe.pdfxml","application/vnd.adobe.x-mars","application/vnd.fdf","application/vnd.adobe.xfdf","application/vnd.adobe.xdp+xml","application/vnd.adobe.xfd+xml"],"updateDay":15548},{"name":"RealPlayer(tm) G2 LiveConnect-Enabled Plug-In (32-bit) ","version":"6.0.12.450","description":"RealPlayer(tm) LiveConnect-Enabled Plug-In","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["audio/x-pn-realaudio-plugin"],"updateDay":14655},{"name":"RealPlayer Version Plugin","version":"6.0.12.448","description":"6.0.12.448","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/vnd.rn-realplayer-javascript"],"updateDay":14655},{"name":"Microsoft Office 2010","version":"14.0.4730.1010","description":"Office Authorization plug-in for NPAPI browsers","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-msoffice14"],"updateDay":14618},{"name":"Microsoft Office 2010","version":"14.0.4761.1000","description":"The plug-in allows you to open and edit files using Microsoft Office applications","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-sharepoint"],"updateDay":14692},{"name":"Silverlight Plug-In","version":"5.1.41105.0","description":"5.1.41105.0","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-silverlight","application/x-silverlight-2"],"updateDay":16743},{"name":"Java(TM) Platform SE 8 U31","version":"11.31.2.13","description":"Next Generation Java Plug-in 11.31.2 for Mozilla browsers","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-java-applet","application/x-java-bean","application/x-java-vm","application/x-java-applet;version=1.1.1","application/x-java-bean;version=1.1.1","application/x-java-applet;version=1.1","application/x-java-bean;version=1.1","application/x-java-applet;version=1.2","application/x-java-bean;version=1.2","application/x-java-applet;version=1.1.3","application/x-java-bean;version=1.1.3","application/x-java-applet;version=1.1.2","application/x-java-bean;version=1.1.2","application/x-java-applet;version=1.3","application/x-java-bean;version=1.3","application/x-java-applet;version=1.2.2","application/x-java-bean;version=1.2.2","application/x-java-applet;version=1.2.1","application/x-java-bean;version=1.2.1","application/x-java-applet;version=1.3.1","application/x-java-bean;version=1.3.1","application/x-java-applet;version=1.4","application/x-java-bean;version=1.4","application/x-java-applet;version=1.4.1","application/x-java-bean;version=1.4.1","application/x-java-applet;version=1.4.2","application/x-java-bean;version=1.4.2","application/x-java-applet;version=1.5","application/x-java-bean;version=1.5","application/x-java-applet;version=1.6","application/x-java-bean;version=1.6","application/x-java-applet;version=1.7","application/x-java-bean;version=1.7","application/x-java-applet;jpi-version=1.8.0_31","application/x-java-bean;jpi-version=1.8.0_31","application/x-java-vm-npruntime","application/x-java-applet;deploy=11.31.2","application/x-java-applet;javafx=8.0.31"],"updateDay":16461},{"name":"Java Deployment Toolkit 8.0.310.13","version":"11.31.2.13","description":"NPRuntime Script Plug-in Library for Java(TM) Deploy","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/java-deployment-toolkit"],"updateDay":16461},{"name":"iTunes Application Detector","version":"1.0.1.1","description":"iTunes Detector Plug-in","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/itunes-plugin"],"updateDay":16373},{"name":"Shockwave for Director","version":"12.2.2.172","description":"Adobe Shockwave for Director Netscape plug-in, version 12.2.2.172","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-director"],"updateDay":16758},{"name":"Shockwave Flash","version":"20.0.0.235","description":"Shockwave Flash 20.0 r0","blocklisted":false,"disabled":false,"clicktoplay":false,"mimeTypes":["application/x-shockwave-flash","application/futuresplash"],"updateDay":16778},{"name":"Unity Player","version":"4.6.4.63619","description":"Unity Player 4.6.4f1","blocklisted":false,"disabled":false,"clicktoplay":false,"mimeTypes":["application/vnd.unity"],"updateDay":16518},{"name":"Google Update","version":"1.3.29.1","description":"Google Update","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-vnd.google.update3webcontrol.3","application/x-vnd.google.oneclickctrl.9"],"updateDay":16773}],"activeGMPlugins":{"gmp-gmpopenh264":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1},"gmp-eme-adobe":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1}},"activeExperiment":{},"persona":null}} Theme: classic/1.0 Throttleable: 1 TotalPageFile: 8578568192 TotalPhysicalMemory: 4290232320 TotalVirtualMemory: 4294836224 URL: about:home Vendor: Mozilla Version: 43.0.1 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :

MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IP] : 2 : 3 :  
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :  
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
RSVP TCPv6 Service Provider : 2 : 1 :  
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP UDPv6 Service Provider : 2 : 2 :  
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD RfComm [Bluetooth] : 2 : 1 : 

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Thanks

Asked by huss48 4 years ago

Answered by huss48 4 years ago

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Firefox crashes when clicking anything

Starting today, Firefox crashes anytime I click on the url bar or bookmarks. If I click the home button, google will load. I can access the options. Using release 44.02. … (read more)

Starting today, Firefox crashes anytime I click on the url bar or bookmarks. If I click the home button, google will load. I can access the options. Using release 44.02. Didn't install anything today. Worked just fine last night. Now, it "stops responding" and I have to kill it in the task manager.

I've done an uninstall/fresh install over existing install. I've disabled plugins.

I can't boot it to safe mode, it crashes before even loading. I have tried the "refresh firefox" option, but it crashes before loading too.

I've booted the PC in safe mode, does the same thing. I've run every malware/trojan/rootkit scanner I have at my disposal, found nothing.

I've deleted all the session info. Same thing.

Crash ID: bp-8bb7d633-0358-4938-b572-4272b2160302

Asked by capp00 4 years ago

Answered by guigs 4 years ago