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  • Archived

Crash problem

https://crash-stats.mozilla.com/report/index/5a6fd7fe-fae1-4d69-9a93-1ad820180821 https://crash-stats.mozilla.com/report/index/19f9d9fc-2398-4929-bd9c-938220180821 Dear S… (read more)

https://crash-stats.mozilla.com/report/index/5a6fd7fe-fae1-4d69-9a93-1ad820180821 https://crash-stats.mozilla.com/report/index/19f9d9fc-2398-4929-bd9c-938220180821

Dear Sirs, Firefox continu to crash (most of all after reproducing video). I remain in wait of your kind answer, thanks. Best regards

Asked by sanch 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox closing on startup

I'm not getting a crash report, it just closed on random and whenever I started it up, it closed again. Is this an issue that others are having with Firefox for Windows … (read more)

I'm not getting a crash report, it just closed on random and whenever I started it up, it closed again.

Is this an issue that others are having with Firefox for Windows 8.1 or is it a virus I should be looking out for?

Asked by RobbyBloom 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

After changing the size of the paging file, the browser began to absorb all the available memory and crash itself and other applications

win 7 x64, 65.0.1 I changed the paging file from a dynamic value to a fixed one (twice as much RAM), after which firefox spontaneously began to absorb all the RAM, which … (read more)

win 7 x64, 65.0.1 I changed the paging file from a dynamic value to a fixed one (twice as much RAM), after which firefox spontaneously began to absorb all the RAM, which subsequently led to the crash of firefox itself, and other applications (such as discord, gog galaxy, etc.). This does not happen all the time, I can use the browser for an hour, then the memory will start to disappear, or I can only launch the browser and it will immediately begin to absorb memory. After restarting browser, everything returns to normal and no problems are observed until the computer is restarted. How to fix it all?

Asked by Qixin 1 year ago

Last reply by Pj 1 year ago

  • Archived

Why does Firefox keep crashing?

Since several days Firefox crashes after only a few minutes of uses regardless of the site on which I am on. I tried to restart in Safe Mode but nothing has changed. I tr… (read more)

Since several days Firefox crashes after only a few minutes of uses regardless of the site on which I am on. I tried to restart in Safe Mode but nothing has changed. I tried to follow the instructions that are in the "Help" tab of Firefox but I see nothing concrete. Just before it started crashing my Kaspersky antivirus warned me that malware might want to harm my system.

Asked by LanaFx 1 year ago

Last reply by FredMcD 1 year ago

Why does the wpt (world poker tour) web site repeatedly cause my firefox browser to (i) operate slowly, then, (ii) crash?

I log in to the wpt web site. Then, I begin to play games there. Then, eventually, my browser functionality starts to slow down appreciably. Then, eventually, my firefox … (read more)

I log in to the wpt web site. Then, I begin to play games there. Then, eventually, my browser functionality starts to slow down appreciably. Then, eventually, my firefox browser crashes completely. Then, I need to re-start my entire computer system. Then, when I re-start my entire system, I get a report that my firefox browser crashed. Then, I repeat the same process, again and again ... with no improvement from my firefox browser. It is an extremely frustrating situation. Any help you can provide for me would be highly appreciated.

Asked by gcarlse 2 months ago

Last reply by FredMcD 2 months ago

  • Archived

Firefox crashes

I am using a MAC OSX and I will start my computer and it will open (slowly but it does open). I will not be on the internet, only trying to work on important MS Word doc… (read more)

I am using a MAC OSX and I will start my computer and it will open (slowly but it does open).

I will not be on the internet, only trying to work on important MS Word documents and about 5 minutes into it the computer will freeze and a box saying Mozilla has crashed will show up. When I try to click on the box to report the crash, the computer will not respond, so I have no way of even alerting Mozilla as to the crash, since it won't let me type or anything.

This started about a month or so ago, but it has been getting worse and I am at the point of wanting to leave Mozilla entirely but I am willing to give it one more try. Please help! And speak to me like I am a five year old as I am not computer savvy in any way shape or form!

Asked by larale 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox UI buggy, goes black and then crashes

This is happening across all of my machines. Eventually after a few hours it starts to act strange. It's not drawing firefox UI correctly at first and then web pages are … (read more)

This is happening across all of my machines. Eventually after a few hours it starts to act strange. It's not drawing firefox UI correctly at first and then web pages are affected. Then after a whille it crashes.

I have a crash report but I don't know how to share it here

Asked by gloomyMonster 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Firefox crashes

When I open Firefox it just crashes. I have tried uninstalling and re-installing. I have tried safe mode. I have even done a format reload and when I update to the latest… (read more)

When I open Firefox it just crashes. I have tried uninstalling and re-installing. I have tried safe mode. I have even done a format reload and when I update to the latest version of Firefox it crashes again. I can get pre 40 versions to work but 40+ crashes.

Here are one of the crash ID's

Crash ID: bp-fedc1f16-065d-4d1c-952b-9be9c2151026

Asked by Jacquesr 4 years ago

Last reply by philipp 4 years ago

  • Archived

My windows app which spawns a process to run FF with a given URL gets a FF crash after five minutes or so with v42 but worked great in 41.02.

After Firefox is started as a separate process from within my dotNet app, I change the parent of the FF window using the WinAPI so that it is a child of a form in my app.… (read more)

After Firefox is started as a separate process from within my dotNet app, I change the parent of the FF window using the WinAPI so that it is a child of a form in my app. This has worked great for over a year running FF 41.02 but when v42 was installed problems started occurring after about 5 minutes of running FF. Each FF process is started with a dedicated copy of a barebones profile created by the FF profile manager in v41.02. It seems like some asynchronous service or activity in FF is jumping in after about 5 minutes and causing the crash. Any help or thoughts would be appreciated regarding changes to v42 that might explain this new problem.

Asked by dcastles 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Firefox browser crashes constantly on NFL.com

Despite updating plugins. Reinstalling firefox there is a problem when viewing the NFL's website. I can't use my preferred browser for this. The solution can't be delete … (read more)

Despite updating plugins. Reinstalling firefox there is a problem when viewing the NFL's website. I can't use my preferred browser for this. The solution can't be delete Firefox use Google Chrome.

Asked by Paul507 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Firefox crashes

used firefox for years with no problems until I had a new harddrive installed. Now firefox crashes everytime I use it. Sometimes it takes longer than others I never see … (read more)

used firefox for years with no problems until I had a new harddrive installed. Now firefox crashes everytime I use it. Sometimes it takes longer than others I never see a pattern. It will never last longer than one video on youtube?

Asked by drplum 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Firefox crashes

Firefox keeps crashing when I try to open a website. I've updated firefox. I've disabled and removed all non compliant plugins and add ons but it still wont work. I've… (read more)

Firefox keeps crashing when I try to open a website. I've updated firefox. I've disabled and removed all non compliant plugins and add ons but it still wont work. I've started it up in safe mode and it still happens. It's not my theme because I am using the default theme for firefox.

Asked by jgarza10 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Firefox crashes

I cannot open Firefox at all. It gives me an error message "Crash Reporter quit unexpectedly". I cannot reopen, or open in safe more. I have tried to delete and reinstall… (read more)

I cannot open Firefox at all. It gives me an error message "Crash Reporter quit unexpectedly". I cannot reopen, or open in safe more. I have tried to delete and reinstall. have restarted my computer and nothing works.

Crash ID: bp-493b063e-d284-4f04-98f8-8e8462160808

Asked by veronicawhitlock84 3 years ago

Last reply by FredMcD 3 years ago