Showing questions tagged: اعرض كل الأسئلة
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Bookmark Restore ignoring order and location in folders

Following an incident with Firefox Sync, I needed to restore my bookmarks. I have a little over 700 bookmarks across 15-25+ folders at mostly 2-3 levels deep but up to 5 … (read more)

Following an incident with Firefox Sync, I needed to restore my bookmarks. I have a little over 700 bookmarks across 15-25+ folders at mostly 2-3 levels deep but up to 5 levels. All but a handfull of these are all in the bookmarks toolbar.

I have a backup json of everything for restoration. However, when I do restore, everything is messed up: all the bookmarks are there, and all the folders are there with their structure preserved (subfolders in the right folders), but every bookmark has been pulled out of the folder structure and into the toolbar, so all folders are empty of actual bookmarks. This includes taking bookmarks from folders in the bookmark menu. Folders seem to be in the right order, and some bookmarks are, but most bookmarks are in the wrong place and order. Since most of my bookmarks were in folders, I really do not have it in me to put them all back unless I absolutely have to (assuming I can even remember what goes where).

Opening the json in Firefox, selecting "Raw Data" and "Pretty Print", it is clear the json file correctly preserved folder structure and bookmark placement exactly as it was before. Thus, something must be going wrong in how it is being read.

I have tried different restore points with the same outcome. I have sync disabled and have tried removing existing bookmarks first, clearing data, and deleting places.sqlite (as per related help threads) to no avail. Integrity check runs without error. I have also tried on a different OS (Windows 10 and Manjaro KDE) with the same results. I have not seen any other posts with this specific issue.

Would it only work correctly if the export was an html file? Is there anything I can do, like trying to modify the json? Is this expected behavior or a bug to fix? Please advise.

Asked by thefallinglink 9 months ago

Answered by thefallinglink 9 months ago

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lost all the websites listed on the side of the browser

the new update removed all of the websites that were listed in catagories on the left side of the browser window and I don't know how to put them back. They were all the… (read more)

the new update removed all of the websites that were listed in catagories on the left side of the browser window and I don't know how to put them back. They were all the important websites that I go to regularly.

Asked by joann4 9 months ago

Answered by cor-el 9 months ago

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Unable to Log On to https://support.jungledisk.com/access/

I now have trouble logging into jungledisk.com after most recent "improvement" to Firefox. Never ran into this annoyment until new FF rolled out. My current work around,… (read more)

I now have trouble logging into jungledisk.com after most recent "improvement" to Firefox. Never ran into this annoyment until new FF rolled out. My current work around, go to Edge. No problems getting to jungledisk there.

I get the following when I try,

"Cookies required to use Firefox

To continue signing in using Firefox, allow cookies to be stored on this device. You might see this screen more than once."

Below is the dialog box to log on asking for user name and password finally "Sign In". This "Sign In" is greyed out. Can log on the jungledisk not no way, not no how.

Asked by wsgross 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

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Youtube main page

Hello, I have no left top miniature on main page youtube. This property was on my old computer (widows 7) and after synchronization migrate to my new computer (windows 10… (read more)

Hello, I have no left top miniature on main page youtube. This property was on my old computer (widows 7) and after synchronization migrate to my new computer (windows 10). I cleared cookies and cache. I don't wont clear history. Regards Tomek

Asked by Cimek 9 months ago

Answered by TyDraniu 9 months ago

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New pages don't load correctly

Every time I enter my local town in "Get the news that’s local to you" on the BBC website it disappears as soon as I move to another page. It never used to do this and it… (read more)

Every time I enter my local town in "Get the news that’s local to you" on the BBC website it disappears as soon as I move to another page. It never used to do this and it is very frustrating. Any help would be very gratefully received! Thank you.

Asked by Scotch 9 months ago

Answered by Scotch 9 months ago

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Visual issue

Hi, I have some visual issues lately with different sites. Attached you will find an example (in comparison to chrome and how it should look) URL: https://en.ggpoker.co… (read more)

Hi,

I have some visual issues lately with different sites. Attached you will find an example (in comparison to chrome and how it should look)


URL: https://en.ggpoker.com/promotions/rush-cash-daily-leaderboard/

best Regard

Eduard

Asked by bloody-eddy 9 months ago

Answered by cor-el 9 months ago

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Pevious tabs not reloading after restart

Over the last couple of months, Firefox has taken on this odd behaviour of not showing the contents of tabs upon restarting it. As you can see in the image, all the tabs … (read more)

Over the last couple of months, Firefox has taken on this odd behaviour of not showing the contents of tabs upon restarting it. As you can see in the image, all the tabs are 'restored', in some sense, but when you click on the tab itself, only a blank page appears. I have found that if I duplicate the tab, the contents will appear.

Thanks so much for any help -- this is really annoying!

Yours - Stuart

Asked by stuart55 9 months ago

Answered by cor-el 9 months ago

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Saved log-ins

A financial institution's log-in page suddenly remembers my username, though not my password. The institution's site is not listed among those in Firefox's password manag… (read more)

A financial institution's log-in page suddenly remembers my username, though not my password.

The institution's site is not listed among those in Firefox's password manager at all.

The institution claims it's not their site, and it must be the fault of the browser.

Any suggestions? I need to protect this information.

P.S. Chrome also remembers the log-in or username.

Asked by atragan 8 months ago

Answered by cor-el 8 months ago

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Address bar no longer shows recent sites, history is continously blank, no longer linked to other instances

Hi, A few days ago Firefox on my Mac laptop (macOS Catalina) suddenly stopped suggesting sites I'd visited in the drop down on the address bar and is no longer auto-compl… (read more)

Hi,

A few days ago Firefox on my Mac laptop (macOS Catalina) suddenly stopped suggesting sites I'd visited in the drop down on the address bar and is no longer auto-completing as I type into the address bar. It is set to auto-suggest based on pages from history (I unset and re-set that in settings), and to remember history. However, I noticed today that the history is near blank (it has 3 tabs from a local network page I visited but nothing from outside my local network).

I also noticed today that the copy on my laptop is no sharing with my other instances (work computer, phone). I can send tabs to it, but the tabs that are showing as being "current" when I look at other machines are from before this happened.

I've tried rebooting and restarting Firefox, but I can't seem to find any fixes for it.

Asked by kate37 9 months ago

Answered by cor-el 9 months ago

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Unable to play video on numerous websites

When I try to play video embedded in many websites, I just get a spinning wheel, and no videos will play. I've cleared my cache, and followed numerous other tips that I … (read more)

When I try to play video embedded in many websites, I just get a spinning wheel, and no videos will play. I've cleared my cache, and followed numerous other tips that I found when searching on this problem, but nothing has helped thus far. Any additional advice would be much appreciated! Thanks!

Asked by js_nols 9 months ago

Answered by FredMcD 9 months ago

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downloading file

I downloaded several files and I can see them when I click on the little arrow, but when I look for them in my computer downloaded file , they aren't there. I go back up… (read more)

I downloaded several files and I can see them when I click on the little arrow, but when I look for them in my computer downloaded file , they aren't there. I go back up to the little arrow and it shows the file was downloaded, but it's not in my computer . So when I went back up to the little arrow and right clicked on it to open --it worked, the file opened, but it never showed up on my computer. The next day I tried to find the file in my computer but no success. I went to Firefox drop down and under downloads the file showed up, but I couldn't do anything with it. So now I can't find it on my computer and it doesn't work when I use it from Firefox's drop down selection. I have downloaded several other files with no problem. Here is the file. https://www.benefits.va.gov/HOMELOANS/documents/docs/VA_Buyers_Guide.pdf HELP Ron

Asked by coganra 8 months ago

Answered by cor-el 8 months ago

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My minimize, maximize and close buttons don't appear in fullscreen mode

so when i have fullscreen on, i can't see the minimize, maximize or close button which before the latest update or the two last updates maybe i could see when i just hove… (read more)

so when i have fullscreen on, i can't see the minimize, maximize or close button which before the latest update or the two last updates maybe i could see when i just hovered my mouse to the top of the website i could minimize and maximize or even close if i wanted to even in fullscreen mode, now i have to get out of fullscreen mode to do that and i was hoping i could possibly change that some way or another i checked other posts but they were mostly from 6-7 years ago and unrelated to my issue

Asked by Dr. Duckling 9 months ago

Answered by cor-el 9 months ago

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Imported bookmarks beign overwritten by old bookmarks

[This happens on both PC (Win 8.1) and Mac (Mojave 10.14.6) with the current version of Firefox (95.0.2).] I backed up my bokmarks on both PC and Mac as .json files due t… (read more)

[This happens on both PC (Win 8.1) and Mac (Mojave 10.14.6) with the current version of Firefox (95.0.2).]

I backed up my bokmarks on both PC and Mac as .json files due to switching laptops for my holiday (PC is personal, Mac is work). When I imported the personal .json file on the Mac, the bookmarks did get imported but all jumbled up - the folders were still there but empty and all the bookmarks were just dumped in random order in the Bookmarks Menu root folder. So I tried synchronising profiles instead which didn't work either.

Now I'm back home and of course the synch has messed up the bookmarks on my PC as well. I deleted everything, restored the bookmarks from the personal .json again, and it does restore them properly for about 2 seconds and then all of the neatly sorted bookmarks in their folders get overwritten again by the jumbled mess. The same thing happens when I restore from the automatic restore point instead (from a day before my holiday).

I have disconnected the snych, restarted and updated several times, and tried this on both PC and Mac with both the personal and work .json files, with the same result every time. I have about 1200 bookmarks in total so I would love to be able to fix this without going through all of them to put them back into their respective folders manually. Any idea how I can fix this?

Asked by seppukuu 9 months ago

Answered by seppukuu 9 months ago

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I want the Google search from the default new tabs to actually work

I'm setting up a new computer. I have Firefox set up to have new tabs be the default Firefox home page. Those new pages display a Google search section but when I type … (read more)

I'm setting up a new computer. I have Firefox set up to have new tabs be the default Firefox home page. Those new pages display a Google search section but when I type in that section, the text switches to the address bar for the search. How can I make the search happen on the page, not the address bar? Under Settings/Search, it has a search setting section with only 2 choices - Use the address bar for search and navigation & Add search bar in toolbar. I've tried it both ways, and the same thing happens. My previous computer (both are Windows 10) did not have this problem. I could type/search in the Google search section. Thoughts?

Asked by judydevore 8 months ago

Answered by cor-el 8 months ago

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Online form submissions

On HGTV site, cannot submit filled out form. Click on Enter and nothing happens. On myhealth.va.gov. When fill out form to report a problem having on their website, Submi… (read more)

On HGTV site, cannot submit filled out form. Click on Enter and nothing happens. On myhealth.va.gov. When fill out form to report a problem having on their website, Submit is greyed out and cannot submit form. On marlboro.com, drop down menu will not drop down.

These things work on in Firefox on my HP laptop, but stopped working in Firefox on my HP desktop. What happened and how do I fix it? Thank you

Asked by matthews9101 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago