• المُؤرشفة

Current updates

Where do I go to find the current updates? I have followed instructions on the support page, but it doesn't take me to anything but more questions. I get a dialog box on … (read more)

Where do I go to find the current updates? I have followed instructions on the support page, but it doesn't take me to anything but more questions. I get a dialog box on my screen saying there is an update and to download and restart. I did that, but it did nothing and I keep getting that dialog box. Where can I go to see if I have the most current version? I have been all over the FF pages and can't find anywhere that says anything refering to "current update available".

Asked by meandsinger2010 1 year ago

Last reply by Paul 1 year ago

  • المُؤرشفة

Problem with syncing two browsers

Hello I’ll make this as brief as possible, so here goes. When I was working I had Firefox on my computer, my iPhone and my iPad and all three were synced together. Now … (read more)

Hello

I’ll make this as brief as possible, so here goes. When I was working I had Firefox on my computer, my iPhone and my iPad and all three were synced together. Now that I no longer work I don’t have access to the computer any longer. Only my iPhone and iPad. Up until a few weeks ago that was fine. Both of them were still synced. Then, for reasons completely unknown, the one on the iPad became problematic. So, without giving it much thought I, installed a brand new one on the iPad. It told me to set up a login for that one which, I did , again without giving it much thought. Then, when I hit sync, nothing. And I believe that’s where the problem lies. I sat down with the iPad on one side and the iPhone on the other and went through every setting I could find. The only difference I could see was with the account names. The one on the iPhone is “overworked” which I believe was originally on all three. But when I set up the new one on the iPad, once again not giving it enough thought, I used my email address which is “gregcocks193@gmail.com.” So my belief is that the difference in the account names is why one can’t find the other. But, what to do? I don’t want to just experiment because if I do it wrong I could potentially lose the ones on the iPhone, which is the only one left that has all my bookmarks and logins, and if I lose them, they are gone forever. So I’m hoping you can tell me what to do. If I need to change one of the account names, which one? How do I do it. Or is there another way to sync them together, without changing either of the names. I really don’t know. But since I only have one shot at getting it right I’m not going to do anything until I hear back from you. I have always used Firefox and nothing else, going all the way back to ver. 17 on the computer, and I don’t want to change. So now that you know my dilemma, I hope you can help. People ask me why I don’t use Google because it’s the #1 browser, and my answer is always the same. Just because their name is plastered everywhere doesn’t make their browser better. In fact, I think their mobile browser is horrible. So please give me some advice on what to do so I can continue using Firefox.

Thanks for taking the time to read this and I look forward to getting your help.

Take care Greg

Asked by Old & Tired 1 year ago

Last reply by Dropa 1 year ago

  • المُؤرشفة

Print popup window ghosted except for Format field

I'm on FF Beta v105.0b6, and a recent upgrade (I'm guessing from 104 to 105) has caused popup windows to be ghosted when saving files, leaving only the file selector fiel… (read more)

I'm on FF Beta v105.0b6, and a recent upgrade (I'm guessing from 104 to 105) has caused popup windows to be ghosted when saving files, leaving only the file selector field visible and floating above the main window, often indistinguishable from the text below it. I've been able to work around this by temporarily jumping to another screen or window and then back to find the complete popup window magically revealed.

I've attached two clips from windows a see after clicking Download link on the https://www.mozilla.org/en-US/firefox/new/ page. This ghost behavior also happens on pages where I right-click context to "save as" or click download link for TXT, PDF, PKG or other types of files.

This doesn't seem to be a popup blocking issue, since my FF is not configured to block these specific sites and the popup is minimally visible. Also, the temporary workaround of simply switching my view away and back points more to a page rendering issue.

I'd appreciate any ideas on resolving or preventing this behavior. If these clues point to a bug, I hope they help resolve the issue.

Thanks for any suggestions!

Asked by Focksee 1 year ago

Last reply by Focksee 1 year ago

  • المُؤرشفة

issue with error messages

Hi there, for weeks I´m having some problems with my firefox browser. Attached to this you can check a copuple of screenshots. I have already tried to updated windows10 … (read more)

Hi there, for weeks I´m having some problems with my firefox browser. Attached to this you can check a copuple of screenshots.

I have already tried to updated windows10 and firefox, restore and reinstall firefox and my antivirus doesn´t detect any threat. What else can I do?

Thanks in advance for your support.

Asked by thraranduil 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

No bookmarks and passwords

Hello I changed my laptop. I synced everything with my passed laptop. I reconnect today with my new laptop. ... I have no data, no more bookmarks, nothing ! How coul… (read more)

Hello I changed my laptop. I synced everything with my passed laptop. I reconnect today with my new laptop. ... I have no data, no more bookmarks, nothing ! How could it be possible ? Thx

Asked by xavlam2000 1 year ago

Last reply by xavlam2000 1 year ago

  • حُلّت
  • المُؤرشفة

Firefox, bookmark-bar

In the bookmark-bar in my Firefox-installation contains the soft-button for the function "Import bookmarks". I do not need this function always showed in the bookmark-bar… (read more)

In the bookmark-bar in my Firefox-installation contains the soft-button for the function "Import bookmarks". I do not need this function always showed in the bookmark-bar. How can i remove it ?

Asked by chsf1 1 year ago

Answered by cor-el 1 year ago

  • المُؤرشفة

forum site is stuck thinking i am spam

I am trying to view a website but the site thinks that I am spam. Mozilla keeps me logged in to the site but I don't want that to happen. And because it happens the site … (read more)

I am trying to view a website but the site thinks that I am spam. Mozilla keeps me logged in to the site but I don't want that to happen. And because it happens the site thinks I am spam. But in Private Mode it lets me view the site. How do I fix it in Mozilla so I can view the site without being locked out? I want to erase the auto log in for the site but it is not listed anywhere here on my PC/Mozilla. I tried to contact their admin but I do not get replies from them. I don't even want or need an account there at the site, it's only a forum. this is the site.. https://www.plantedtank.net/

Asked by dcm1970 1 year ago

Last reply by Terry 1 year ago

  • المُؤرشفة

Gmail keeps asking for 2 step verification after "trusting" my computer.

So for my main gmail I have 2 step for obvious security reasons, but I want it to trust my PC so that I don't have to pull out my phone every time I try to access it. No … (read more)

So for my main gmail I have 2 step for obvious security reasons, but I want it to trust my PC so that I don't have to pull out my phone every time I try to access it. No matter how many times I click the option to trust this PC it always ask' for the 2 step, and I don't see the PC on the trusted list in my gmail settings. I have already added "mail.google.com" to the exceptions part of the cookie and site data settings, even "account.google.com" but it just doesn't seem to work. What is the obvious thing that I am missing?

Asked by frankogames 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

Can I suggest a Firefox extension?

Is there some way to recommend an extension that's available in the Chrome Web Store but not available for Firefox? It's the only one I've found anywhere that does this,… (read more)

Is there some way to recommend an extension that's available in the Chrome Web Store but not available for Firefox? It's the only one I've found anywhere that does this, particular job.

Beanote will allow a sticky note to be made *anywhere* on a web page -- not in a sidebar -- and it will stay right where you want it. Or you can move it. Also, if there are tabs within a portion of that webpage, it will bleed through transparently to all of them. If you want to add it to another of these tabs, you just click on it and you can move it anywhere you'd like; again, it will stay there.

Asked by DorothyJ 1 year ago

Last reply by DorothyJ 1 year ago

  • المُؤرشفة

When I'm signed into my account at target & clinique,I'm unable to check out.

I'm unable to check out when I'm signed into my accounts at target & clinique.com.Target say my checkout page is slowing down firefox-click stop -I click stop&I c… (read more)

I'm unable to check out when I'm signed into my accounts at target & clinique.com.Target say my checkout page is slowing down firefox-click stop -I click stop&I cannot check out.

Asked by natassiaxsavier 1 year ago

Last reply by FredMcD 1 year ago

  • المُؤرشفة

Please put the cursor on the line where we will write our article name.

God, your programmers or other workers make these instructions so darn complex! I was a programmer and I now hate trying to find how to make a recommendation to you. Some… (read more)

God, your programmers or other workers make these instructions so darn complex! I was a programmer and I now hate trying to find how to make a recommendation to you. Somebody went a bit berserk writing these supposed help pages.

You need that programmer to put a cursor at the beginning of the line where we type our description of the article to be saved. And that programmer has a lot of energy, so please allow us to search for the word that WE write as the description. For $4.99 a month, I expect both of these small software changes. We save so many articles and really need to be able to search for whatever code we write as the description of the saved article.

God only knows if this is going to the correct department. This website is a maze of information.

Asked by justglass 1 year ago

Last reply by Paul 1 year ago

  • المُؤرشفة

Firefox isn't loading google fonts on macbook pro and iMac

Hi. I've been having this problem with my iMac for sometime, but now it's affecting my Macbook Pro, as well. Both machines are 2015, running OS 10.15.7. They have probl… (read more)

Hi. I've been having this problem with my iMac for sometime, but now it's affecting my Macbook Pro, as well. Both machines are 2015, running OS 10.15.7.

They have problems loading webfonts (I get the annoying question marks). I tried creating a new test user, and the issue persisted. Any ideas on what I should do?

Thanks!

Asked by jack108 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

"Source not Supported"

Trying to view a video in Medscape. See attached screen shot. The message is "Source Not Supported". https://capture.dropbox.com/lVRfbz3KPkZfCKmz But it plays just fi… (read more)

Trying to view a video in Medscape. See attached screen shot. The message is "Source Not Supported".

https://capture.dropbox.com/lVRfbz3KPkZfCKmz

But it plays just fine in Chrome. Que pasa??

RDL

Asked by RobertL39 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • المُؤرشفة

Firefox synced some closed tabs

Months ago, I had some tabs open on my PC. After I haven't opened my browser for months, these tabs was no longer show up on the Firefox on PC. But when I connected my Fi… (read more)

Months ago, I had some tabs open on my PC. After I haven't opened my browser for months, these tabs was no longer show up on the Firefox on PC. But when I connected my Firefox account on another device and synced my history, those tabs appeared in the "Open Tabs" again. Those make my "Open Tabs" verbose and difficult to get the information I need. But since I can't see these tabs on my PC, I can't close them. To remove those tabs, I tried reconnecting my account and clearing the local datas on my Firefox on my PC, but it didn't work.

Asked by 夏小叶 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago