Showing questions tagged: اعرض كل الأسئلة

cmd+1 with CZ key layout zooms instead of switching to 1st tab

cmd+numbers on alphanumeric keys should switch to respective tab (cmd+1 to 1st tab, cmd+5 to fifth...). With CZ keyboard layout on MacOS, cmd+1 does NOT switch to first t… (read more)

cmd+numbers on alphanumeric keys should switch to respective tab (cmd+1 to 1st tab, cmd+5 to fifth...). With CZ keyboard layout on MacOS, cmd+1 does NOT switch to first tab, it Zooms In instead. No other browser (Edge, Safari, Opera, Orion) exhibits this behaviour. Other numbers work as expected.

FF 98.0.2 on Monterey 12.2.1.

How do I fix this? Thanks.

Asked by jfiala 4 months ago

Last reply by jonzn4SUSE 4 months ago

WEBSITE FEATURES NO LONGER WORKING (BUT STILL DO WITH MS EDGE!!)

Hi, My wife & I have used Firefox for some considerable time now and like it a lot. However, we have been having trouble with Firefox recently and wonder if you are a… (read more)

Hi,

My wife & I have used Firefox for some considerable time now and like it a lot.

However, we have been having trouble with Firefox recently and wonder if you are aware of this. It manifests itself in a very subtle way with only some FEATURES of a particular website not operating, (but no ‘warning’ messages whatsoever).

To begin with, I was at a loss to understand why something didn’t work but, now that this has happened to me on THREE different websites (with features that work perfectly well under MS Edge!), I have come to the conclusion that Firefox is the only “common denominator”.

The first problem was with https://www.parcel2go.com. They have a “Live Help” (Chat) feature. It no longer works with Firefox!

The second was with https://account.patientaccess.com. Try to order “repeat prescriptions” and all is well – until you hit “send”. It no longer works with Firefox!

Today, I have discovered that with https://www.bt.com I am now longer able to access my BT email accounts. Furthermore, they also have a “chat” facility – except that is now also ‘invisible’ to Firefox!

I have seen mention that DuckDuckGo (which I also use) might be involved here?

What’s happened?!!

Asked by goshjm 4 months ago

Last reply by CraigS26 4 months ago

Firefox prevents opening links I select such as utility bills

Any site I go to such as my utility companies that have a link for me to open and view my bill while logged into my online account are prevented from opening by Firefox. … (read more)

Any site I go to such as my utility companies that have a link for me to open and view my bill while logged into my online account are prevented from opening by Firefox. Their help articles define the pop-up window as a window that opens automatically. That is not what I'm talking about. I am selecting the link. I am giving the site permission to open the window. It is not automatic. Google Chrome, Microsoft edge, no other browser has this problem. please help.

Asked by mike7771 3 months ago

Last reply by FredMcD 3 months ago

AOL is my default e-mail account.

Friends: Recently (in the last few days) Firefox has begun preventing me from using my AOL account citing privacy: "Secure Connection Failed "An error occurred during a c… (read more)

Friends:

Recently (in the last few days) Firefox has begun preventing me from using my AOL account citing privacy:

"Secure Connection Failed

"An error occurred during a connection to www.aol.com. PR_CONNECT_RESET_ERROR

   "The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   "Please contact the website owners to inform them of this problem."

Why did this start happening and what can I do about it? Curiously I can still access my AOL e-mail account on my Kindle.

Thanks.

Lloyd

Asked by lwlietz12 4 months ago

Last reply by Dropa 4 months ago

No Code. Cannot "submit."

Dear Firefox: On www.kindpng.com the code for "submit" a form doesn't show. A page comes up with "false" written in the upper left corner. It is the same after going thro… (read more)

Dear Firefox:

On www.kindpng.com the code for "submit" a form doesn't show. A page comes up with "false" written in the upper left corner.

It is the same after going through the pic-a-picture verification on other parts of the website to submit contact or form.

Can you please help?

Thank you

Asked by snowye 4 months ago

Last reply by FredMcD 4 months ago

Automatic download is TERRIBLE

Why why why why is FF forcing download of pdf files? It is a horrible problem for me. Especially because I am a university prof and, in the classroom, constantly display … (read more)

Why why why why is FF forcing download of pdf files? It is a horrible problem for me.

Especially because I am a university prof and, in the classroom, constantly display (my own!) files from the course management system on the classroom devices. I DO NOT WANT MY FILES SAVED ONTO THE (PUBLIC) CLASSROOM DEVICE. Never mind multiple copies as it will download EACH AND EVERY TIME I open it.

I have been looking everywhere for a solution or a way to disable this feature, there seems to be no such option but I am seeing a lot of posts from people who object to this as much as I do.

After many many years of loyally using FF and a paid subscriber to some Mozilla services, I am afraid I am going to have to give up using FF is this isn't fixed NOW.

Asked by natalieboisvert 3 months ago

Last reply by FredMcD 3 months ago

Firefox saves my password, but not my user name. Constantly have to reset Performance settings due to 2 vertical white lines on each side of my monitor screen.

Microsoft Edge does not have the issues that I have described in the subject line. Edge auto fills my username and password. When switching from Firefox to Edge the two… (read more)

Microsoft Edge does not have the issues that I have described in the subject line. Edge auto fills my username and password. When switching from Firefox to Edge the two white lines on each side of the screen disappear and the screen is full size. This is very annoying and a waste of time. Firefox also lists my Operating system as Windows 7. I have Windows 10 not Windows 7!

Asked by jo363@att.net 4 months ago

Last reply by Dropa 4 months ago

Search predictions in the Firefox Google homepage just started appearing in weird light colors that I can't see.

Hello! Since my last update (yesterday, I think?), the predictions that pop up in the Firefox Google homepage search (center of the page, not the toolbar one) are in unr… (read more)

Hello! Since my last update (yesterday, I think?), the predictions that pop up in the Firefox Google homepage search (center of the page, not the toolbar one) are in unreadable very light colors on white. I use a dark theme, and I have some vision problems. I can't find anywhere to change that particular color setting. Aaaand searching for a fix is hard since I can't see any of the search predictions.

I'd love any info on either how to change that, and if not, perhaps to report a bug.

Cheers, Regina

Asked by pygmybrat 4 months ago

Last reply by Terry 4 months ago

windows updates erased my audio and i tried reinstalling drivers , factory restore and everything but can,t get audio back

bold textwnidows microsoft did updates and erased my audio --i tried factory restore , reinstalling audio drivers and everything but still no audio … (read more)

bold textwnidows microsoft did updates and erased my audio --i tried factory restore , reinstalling audio drivers and everything but still no audio

Asked by buddrountree 4 months ago

Last reply by Dropa 4 months ago

Firefox Browser

My computer rebooted to install antivirus update. Now I cannot access any of my bookmarks or anything on the web. My bookmarks are showing, but when I click on one, it … (read more)

My computer rebooted to install antivirus update. Now I cannot access any of my bookmarks or anything on the web. My bookmarks are showing, but when I click on one, it won't load. When I first open Firefox, there is a tab in the upper left corner that says new tab, but there is a blank page. I can't access my e-mail or anything on the web.

Asked by rbkinney 4 months ago

Last reply by jeyson1099 4 months ago

printer will not print after accidently hitting a key on keyboard brings up box saying "save print output as"

printer will not print after accidentally hitting a key on keyboard brings up box saying "save print output as" please make my printer work as usual as it have for years … (read more)

printer will not print after accidentally hitting a key on keyboard brings up box saying "save print output as" please make my printer work as usual as it have for years om firefox

Asked by larry9887 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Not properly redirecting

I'm consistently getting this error message: "The page isn’t redirecting properly. Firefox has detected that the server is redirecting the request for this address in a … (read more)

I'm consistently getting this error message:

"The page isn’t redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

This problem can sometimes be caused by disabling or refusing to accept cookies."

I do not have this problem with Google Chrome.

What to do?

Asked by sjk-99 4 months ago

Last reply by Dropa 4 months ago

www.cbdlifelink.com won't load. Mobile Firefox works, all other browsers work

The site www.cbdlifelink.com won't load. seems to be only the home page from what i can tell. Mobile Firefox works, all other browsers work. The hosting company can't f… (read more)

The site www.cbdlifelink.com won't load. seems to be only the home page from what i can tell. Mobile Firefox works, all other browsers work. The hosting company can't figure it out, they told me to try Mozilla support. It tries, shows the title of the page, but won't load.|

Any help would be appreciated.  thank you

Asked by Rigby Smith 4 months ago

Last reply by jonzn4SUSE 4 months ago

Error 524

I received an Error 524 message in logging into a financial website. The website said I needed to clean the cache and cookies on Firefox on my computer. I did this task a… (read more)

I received an Error 524 message in logging into a financial website. The website said I needed to clean the cache and cookies on Firefox on my computer. I did this task and still received the Error 524 message. How do I solve this problem? Thanks.

Asked by laws26 4 months ago

Last reply by FredMcD 4 months ago

Interface with Autodesk Online Viewer

Hi there. I use the Autodesk Free Online Viewer to share models with clients so they can see their house designs in 3D. Just recently, many of the tools stopped working o… (read more)

Hi there. I use the Autodesk Free Online Viewer to share models with clients so they can see their house designs in 3D. Just recently, many of the tools stopped working on Firefox and the model itself is grayed out so that you can't see most of the detail. When I open the model on Chrome it works just fine. I usually use Firefox for my personal business interactions just because it makes it easier to keep things separate from my emails and research for my full time job at a commercial architecture firm. Any ideas? My Firefox is updated and I didn't add anything to the browser since the last time I used the viewer. Here is a link that will be viewable for the next 25 days if you want to take a look: https://autode.sk/35Jdz2Q. I have also attached an image to show how the model is grayed out and I circled the tools that are not working or are missing. Appreciate any ideas.

Asked by juliebenintendi 4 months ago

Last reply by FredMcD 4 months ago

Firefox Taskbar Icon requires two single clicks to open

Hello there, The Firefox Browser Icon that is on the taskbar requires two clicks to open the browser for the first time. So when I single click the browser icon on the ta… (read more)

Hello there,

The Firefox Browser Icon that is on the taskbar requires two clicks to open the browser for the first time.

So when I single click the browser icon on the taskbar it doesn't open, so I need to click the icon again to open it. Its not that I need to double click it its just that every single time I need to click once then click it again to actually open the browser

Is there a way to fix this issue please?

Asked by matthewdexter777 3 weeks ago

Last reply by Dropa 3 weeks ago