• المُؤرشفة

Why do you strip my FireFiox when you update, we go thru this at least every 4 times I update, and I do not have this time to waste

WHY do you strip my FireFox every 4 times I update? Sooner or later I will get tired of this circle jerk. Put my FireFox back like I run it, you try and try to have me ru… (read more)

WHY do you strip my FireFox every 4 times I update? Sooner or later I will get tired of this circle jerk. Put my FireFox back like I run it, you try and try to have me run a generic Browser, when they do me no good, trying to mine my data is futile, as we show time after time. I like FireFox because I can cut the dead weight and go to work. Please help Robert StrongBow

Asked by Robert Blackhorn StrongBow 1 year ago

Last reply by Terry 1 year ago

  • المُؤرشفة

Print PDF at a specific site crashes Firefox since the last update

I collected screen shots for doc. I get the message that there is a problem sending the report to Firefox. Website is: https://signin.guardianlife.com/signin https://cust… (read more)

I collected screen shots for doc. I get the message that there is a problem sending the report to Firefox. Website is: https://signin.guardianlife.com/signin https://customeraccess.guardianlife.com/overview

I tried starting with all extensions disabled - same results.

Is the development crew monitoring this? Something changed with this release that's causing this. I wouldn't mind if it didn't work, but crashing the browser is a no-no.

Asked by schmndrke 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • المُؤرشفة

Firefox crashes everytime there's a new update

Every month or so, I believe it's everytime there's a new firefox update, my firefox brower stops working. Pages go into perpetual loading mode, and if i close firefox an… (read more)

Every month or so, I believe it's everytime there's a new firefox update, my firefox brower stops working. Pages go into perpetual loading mode, and if i close firefox and start it again it says these pages aren't able to be opened.

What's going on?

Asked by kittyt 1 year ago

Last reply by kittyt 1 year ago

Missing Unicode spacing characters.

For some time, I’ve been using characters like em spaces (U+2003, or ‘ ’), thin spaces (U+2009, or ' ’), and hair spaces (U+200A, or ‘ ’) on my webpages, and up until a f… (read more)

For some time, I’ve been using characters like em spaces (U+2003, or ‘ ’), thin spaces (U+2009, or ' ’), and hair spaces (U+200A, or ‘ ’) on my webpages, and up until a few revisions ago, Firefox was displaying them appropriately. Rather abruptly, they were replaced with boxes.

This doesn’t appear to be a font problem; it happens with every font, including several that I’ve verified have the character in question. (In the image below, it’s in Times Roman, but I’ve tried Noto Sans, Arno Pro, and half a dozen others.)

Does anyone know why this is happening, and does anyone know a workaround?

Asked by mcglk 5 months ago

Last reply by mcglk 5 months ago

  • المُؤرشفة

unable to click links etc

every few minutes while browsing there will be some kind of glitch where the mouse stops interacting with anything on the page, doesnt chage cursor type on mouseover for … (read more)

every few minutes while browsing there will be some kind of glitch where the mouse stops interacting with anything on the page, doesnt chage cursor type on mouseover for links, etc. the scroll wheel still functions, thats it. i have to reload the page every time in order to get it working again. its starting to ger really tedious, so i would appreciate some help resolving this issue immensely, thanks!

Asked by Mr X 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

Can Autoscroll be Disabled in the History Side Bar/Manager?

When using the built in history side bar or history manager, after scrolling down and clicking on a link, it automatically scrolls back to the top. THIS IS SOOO ANNOYYYIN… (read more)

When using the built in history side bar or history manager, after scrolling down and clicking on a link, it automatically scrolls back to the top. THIS IS SOOO ANNOYYYINGG!! Please tell me how I can stop this behavior so I don't have to manually scroll back down to where I was EVERY TIME I CLICK A LINK FROM THE HISTORY.

Asked by gsrgtrdg4565653 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • المُؤرشفة

I clicked a checkbox in an alert panel and broke a website

Hello, I was using a website that has a list editor with a delete button. Everytime I clicked the delete button, the website would ask me to confirm with an alert. There … (read more)

Hello, I was using a website that has a list editor with a delete button. Everytime I clicked the delete button, the website would ask me to confirm with an alert. There was a checkbox below from Firefox that that sounded like it would make the website stop asking me to confirm every single time, so I clicked it. Now, the delete button just doesn't work! I think Firefox is just blocking the button from doing anything at all. I need that to start working again but I don't know how to find where that setting might be stored. Firefox doesn't show individual cookies and I'm afraid to delete all the website's cookies.

Is there a direct solution to this problem? Thanks.

FYI the website is justinguitar.com, and the list editor is part of the Practice tool.

Asked by nik21 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

Potential Hack / Unauthorized Login

Good afternoon, My name is Darren Green and earlier this morning, I received an email stating that my account had been used to log into a Chrome Browser in New York arou… (read more)

Good afternoon,

My name is Darren Green and earlier this morning, I received an email stating that my account had been used to log into a Chrome Browser in New York around 4 AM CST. I was unaware of this login until checking my email around 9 AM CST and immediately changed my password for my FireFox account and enabled two factor authentication.

I do not know how my account was used to login from that browser and I am wanting to make sure my passwords and sensitive information are secure. Is it possible to check the legitimacy of the login and/or the login and editing history of my account?

Any help would be greatly appreciated. Feel free to email me at my account email address for any updates and additional information.

Asked by dg10 1 year ago

Last reply by cor-el 1 year ago

  • حُلّت

Files downloaded in Firefox Private Browsing are deleted automatically after closing the browser

I am facing issue while downloading files in Firefox Private Browsing. Whenever I download my PDF files, as soon as I close the browser window, the files also get deleted… (read more)

I am facing issue while downloading files in Firefox Private Browsing. Whenever I download my PDF files, as soon as I close the browser window, the files also get deleted automatically. What should I do to rectify this issue.

Asked by kashishjaggi16 3 weeks ago

Answered by cor-el 3 weeks ago

  • المُؤرشفة

Firefox 108.0.1 now sorts Window-menu items alphabetically, and I can't find anything

I was forced to upgrade when FF crashed the other day, and now all of my windows are sorted alphabetically. This was exactly the behaviour that caused me to switch from C… (read more)

I was forced to upgrade when FF crashed the other day, and now all of my windows are sorted alphabetically. This was exactly the behaviour that caused me to switch from Chrome to FF in the first place. I *HATE* having my windows sorted alphabetically. I have certain windows that remain open all the time, and they remain at the top of my Window menu drop-down, for easy access. (Hence, chronological by when the window opened, the old default behaviour.) Now, FF "helpfully" changes the window position every time I change tabs, and I can't find anything. I mentally sort windows by subject matter, not by the name displayed on the tab. I have tens of windows (20-30 typically) open at any given time. This makes it literally impossible to use the Window menu anymore, and I have to tab through open windows searching for what I need.

Mozilla, please make this a configurable option. It was really horrible of you to enforce this on us, just because some squeaky-wheels decided they preferred alphabetical sorting. They clearly are not power users, and this change has crippled those of us who are.

Asked by dvinas 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

Firefox closes page or jumps to web addresses when I type in numbers

Whenever I try to type in numbers on a web page, Firefox either closes the page or it opens the address bar on the browser. Sometimes it puts up a dialog box asking if I … (read more)

Whenever I try to type in numbers on a web page, Firefox either closes the page or it opens the address bar on the browser. Sometimes it puts up a dialog box asking if I want to leave the page. It's very frustrating because Firefox is making it difficult to add a new credit card to my accounts. This started in the last few weeks, and I'm not aware of any new updates. I tried to refresh Firefox but this problem is continuing. I have a refurbished by Apple 2020 MacBook Pro running Monterey 12.4. I believe in Mozilla and would hate to go to Chrome as my main browser. Can you help me? [email removed from public]

Asked by ksonkin 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

My browser has changed itself on its own

I turned off my laptop last night as I do each night. Opened it up today and my Mozilla browser has changed and it's enlarged! And each and every page I go on is enlarg… (read more)

I turned off my laptop last night as I do each night. Opened it up today and my Mozilla browser has changed and it's enlarged! And each and every page I go on is enlarged. NO matter how many times I have shut down and turned back on it's the same. Even if I reduce the page by holding the - control to shrink the page it happens when I reopen that page again or another page. What can I do??? WTF is goin' on??? And why the *uck isn't there a toll free # to call for technical support!!!! + ALL my side extensions are gone off my task bar!!!!! ARG!!!!

Asked by Denise 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

Error message

I have already sent you the exact information that depicts what is happening! What I got back from you is question after question trying to figure out what the problem is… (read more)

I have already sent you the exact information that depicts what is happening! What I got back from you is question after question trying to figure out what the problem is! Pages of absolute junk that have nothing to do with my problem! What does it take to get through to you people?! You sent me a reply that asks me a question: "Does it work if you allow to go to the HTTP version of the website as in some cases a redirect only works via HTTP and you will eventually end up on a secure HTTPS site?"...but your email is unable to be replied to and you offer no way to tell you my answer! If I am reading your question right, the answer is "YES".

I was able to figure out how to get your system to upload the error image and it is here within. The snip says it pertains to a website called "Western Journal", but I have gotten the error message on other sites as well. I repeat, from my original missive, although it claims to only be able to go to a non-HTTPS site, when I choose to go to that site, it shows in the address box, "HTTPS". Have I been hacked? In 25 years of using a computer, I have never seen this error message that seems to contradict itself. Please help and let me reply to you emails. Wayne Ollick, [edited email from public] @outlook.com

Asked by Overviewer 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago