منتدى دعم ”Firefox“

Currently I am using Firefox 99.0.1. When I am in my mailbox and open a received file, firefox asks me what to do, I give the command to open it, and it open and at the same time is automatically downloaded in the download folder. I changed different setting to avoid downloading, with no result. Then I installed an older version 82.0.3. and this problem does not exist there. So please help me to change the settings of the newer firefox 99.0.1 to open files without downloading them Thanks,Josef Petrov

Hi I would like to get information how to fix my issue with Firefox on Windows 10. I am using the latest version of FF, I have disabledd all plugins/addoms, and when I am trying to add payment method on https://my.gomo.ie/home it's not working, when I try to pay my bill on the same site, also not working and error messages (nothing specific), on other websites, I can't use ReCaptcha. Everything mentioned above is working in incognito mode of Firefox, so I am guessing something is blocking sites in the standard version of Firefox, and I have no idea what, to summary: - Updated browser - All installed plugins are disabled (at the time, now I've come back to all of them) - Catche files and history cleared - Browser restarted - Windows 10 is updated

So what else I can do? Thanks in advance.

We had problems completing IRS fillable forms on our Mac. After processing a major update on the Mac, we tried to open Firefox, but instead got the message "A copy of Firefox is already open. Only one Firefox can be open at time." The Firefox we are trying to open is the only one there.

I have a local Firefox profile that's contains all my saved passwords bookmarks and history. Therefore all my firefox data are saved on my local harddrive and they can't be sync across different devices unless I manually export/import them. If i create a new Firefox account, is it possible that I can import all my existing local passwords, bookmarks, history, etc onto my newly create Firefox account so they can be sync across different devices. If so, how?

Refer above subject. This is my office laptop- only for email purpose and use to gather information online

I've installed u-block but the problem still exist. How to re-format firefox and start as new.

Thank you in advanced

I'm assuming in some update over the past year, my settings were changed, then how I'd change my settings back was changed, and any obvious way to return my settings to normal was removed. Does anyone know how to get google back as my search engine? Going into preferences, then search, and then clicking the drop-down list for search engines, no longer works. The list now only gives an available option of "a browser", with no clear way of adding anything to the list. And any search on the topic only tells me how to change the default IF that drop-down list gives other options. I'm assuming I can add to the list, but it doesn't give any clear way of doing that from there. Like for example, I seem to recall that in the past it showed "add default browser" at the bottom of the drop down list, or somewhere readily visible like that. Searching extensions and add-ons gives me a dozen options that aren't just google search. Do you have any suggestions?

Thank you for any help you all can give.

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When I open an email attachment it appears that it is opening in Foxfire. If so is the file saved? How do I delete it after I read the attachment? Thanks

Hello, for some reasons YouTube does not show the options of seeing videos with a resolution of more than 720p. It was not like that before since I was watching videos on 1080 or 1440. I am running v. 99.0. Thanks !

Hello. Have only 1 version open, yet get error msg can't open more than 1.

Macbook Pro Monterrey 12.3.1 updated today. When restarted after update, got notice that I now had newest version of Firefox.

Have gone through Apps folder, Trash, searched Finder, task bar, every place. Deleted Firefox and downloaded again. Still get that error msg, even though there is only 1 on my machine.

Desperate, have to file taxes tonight. Don't want to resort to Chrome and have my privacy violated.

Please help.

Thanks so much,

Lynne

I was having problems with Windows 11 and I reinstalled it, After the new installation I lost my passwords and bookmarks from Firefox. I signed into Firefox however I did not know my password so I had to renew it, does this mean I have lost the passwords and bookmarks forever? I didn't have a recent back up, either. I tried to do a system restore but the new version of Windows 11 did not have any restore points. Regards from Narelle Patterson

Hi there,

Firefox is my daily browser and a few websites are causing recurrent issues. Aliexpress randomly switches language and currency, but the most annoying problem is that it doesn't let me change it (clicking on it doesn't give the menu it's supposed to give), and searching any item in the search bar just gives the "spinning star symbol", and nothing else.

Similar issue in eBay: some menus just don't open, including submenus in the "Contact seller" form, which cripples the whole experience.

As a comparison: all these websites work fine in a slightly outdated Safari 14.1.2. and the most recent Vivaldi.

Now, I saw the issue being mentioned here 4 years ago.

What I tried:

1. cookie /cache cleaning, which I did to no avail.
2. Safe mode: no change
3. Switched back privacy settings to "Standard": no change.
4. Manually copied files from one profile folder to another: as could be expected, no change.
5. I even tried a full refresh, but with extensive customization already performed over the years and most of it either in about:config or extensions, I couldn't spend the time re-setting everything back to normal.

FWIW a list of all files and folders shown in my profile folder. I specifically excluded the "known good" files (see step 4). Interestingly, FF also generated an "Invalidprefs.js" file.

I've installed lots of add-ons thru out the years and when I'm not using them, or just didn't like them, I just go to the "Add-ons" settings and press on "disable" thinking that's the end of the story. But I've become more privacy and security concerned as time passes and now I'm wondering if I should delete all the add-ons that I no longer have any use for, (and some useful ones but are very sketchy).

What I mean is that some add-ons "require" permission to everything you do in your web browser "to work properly" and well that's beyond sketchy. I recently used an old add-on and realized it worked perfectly even after over 2 years of it being disable, I mean even after multiple firefox updates. I realized that the add-on had "automatic updates" turned on so... even disabled it was updating in the background... therefore it was somewhat active.

Now I'm wondering if all of this sketchy add-ons that I've installed thru out the years that need all kinds of weird "permissions" like access to well... -everything- (passwords, history, credit cards, etc...) have been collecting all this data even after I disable them years ago?

Hi Running FF 99.0.1 on MacOS Big Sur (11.6.4) and my Lulu outbound network monitoring app (https://objective-see.com/products/lulu.html) is flagging an attempt by the FF MacOS plugin container trying to access a high risk site (93/100) according to https://www.ipqualityscore.com/free-ip-lookup-proxy-vpn-test/lookup/104.16.248.249.

=======The lulu popup notification shows: Message : plugin-container.app is trying to connect to 104.16.248.249 Process ID: 44441 Process args: -parentBuildID 20220411174855 -prefsLen 6210 -prefMapSize 255244 -sbStartup -sbAppPath /Applications/Firefox.app -appDir /Applications/Firefox.app/Contents/Resources/browser -profile /Users/xxxxx/Library/Application Support/Firefox/Profiles/dps0ori7.default-release 44428 gecko-crash-server-pipe.44428 org.mozilla.machname.1552309677 socket Process Path: /Applications/Firefox.app/Contents/MacOS/plugin-container.app

IP address: 104.16.248.249 port & protocol: 443 (TCP) reverse DNS name: unknown

==

https://www.abuseipdb.com/whois/104.16.248.249 shows a hostname of aofeisheng.com.

Cannot really tell if this is a false positive or something I should block permanently. Not sure why my plugin container is reaching out when the browser was just updated.

Thanks

I upgraded my iMac from Mohave to Monterey and lost all my bookmarks in Firefox. I had hundreds. I'd like to get them back. Maybe from a saved backup file on my backup harddrive. I've tried all the suggestions posted online. It looks like the file that holds the bookmarks was updated to the most recent. I don't know where to find the old bookmarks file. Can anyone help?

hi, the latest verision of firefox is ignoreing some settings in the policies.json file.

i have the following settings in my policies.json file:

"Homepage": {

     "Additional": [
       "https://www.google.com",
       "https://www.ecosia.com"
     ],
     "StartPage": "homepage",
     "URL": "https://www.google.com|https://www.ecosia.org"
   },

in the previous version this worked fine.

Hello,

Every time I use google search I get this empty white space at the bottom of the page (look at the pic). It started happening today. I tried many things to fix it but nothing worked. Can you help me?

PS: This happens only if I'm logged in to google with my google account. If I'm not then I don't have this problem.

Thanks in advance.

I think your latest version is preventing me to access several sites that I use regularly.

Please let me know? and please fix it?

I wish to continue using Firefox but this is creating delays and difficulties.

Thank you

I use the latest version of firefox but videos on facebook and on other websites like online movies cant load. Videos on youtube works fine. Any idea how can i fix it ?