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Firefox completely locks up and can't click on pages, switch tabs or open menus. FF 65.0.2 64bit, Win10 Pro 10.0.17763 build 17763

This happens while browsing different pages and doesn't seem related to a single web page, around 10 tabs open none using much resources. Computer CPU usage and ram usage… (read more)

This happens while browsing different pages and doesn't seem related to a single web page, around 10 tabs open none using much resources. Computer CPU usage and ram usage are at under 50%.

I only have a single extension, lastpass, which i disabled and still get the same results.

Asked by craniumboy 1 year ago

Answered by craniumboy 1 year ago

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Lagging or no response when I click on a link.

I have used Firefox for several years and have been very happy with it. However, in the last few/several weeks, I am finding that when I click on a link to go to another… (read more)

I have used Firefox for several years and have been very happy with it. However, in the last few/several weeks, I am finding that when I click on a link to go to another screen, it either takes forever or does not work at all.

What steps should I take to help with this problem? I am using Firefox 78.0.2 (64Bit).

Asked by wardholdridge 2 months ago

Answered by FredMcD 2 months ago

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slowliness

Hello all, My Mozilla Firefox web browser is slow and laggy, hangs, and stop responding to my clicks and keystrokes and doesn't seem to be doing anything. This happens wh… (read more)

Hello all,

My Mozilla Firefox web browser is slow and laggy, hangs, and stop responding to my clicks and keystrokes and doesn't seem to be doing anything. This happens when open about 5 to 10 pages at once. A couple of months ago i used to use Windows 7 as my OS, now I am using Windows 10 and have the same problem, so i've started wondering that maybe the problem is in my computer. Currently i am using Ad block. Tried restoring Firefox to its factory default state but the problem continues. Can you guys recommend me some advices how to solve this? I really like mozilla and want to continue using it. Computer is 32bit with Intel(R) Pentium(R) CPU N3530 @ 2.16 GHz (up to 2.58) and 4GB of RAM. Sorry for my bad english. :)

Best regards!

Asked by SPetrov 4 years ago

Answered by FredMcD 4 years ago

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Is it typical that firefox can use 339,600K (shown on task manager and appeared to be working) to show an image? My whole system freezes when this happens

I was looking at images in an email, (PDF) and firefox was running 339,600K and froze my system. Is this typical? It just kept happening I waited, however the screen tur… (read more)

I was looking at images in an email, (PDF) and firefox was running 339,600K and froze my system. Is this typical? It just kept happening I waited, however the screen turned gray (with the email showing beneath) and after about 15 min I decided that was long enough and refreshed the browser (or the little circle arrow). Then I was able to begin again, but it kept happening about every third image. Thanks in advance for your advise

Asked by Suzque 4 years ago

Answered by FredMcD 4 years ago

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FF59 delays many page (URL) changes by up to 2 min

FIRST--your "Troubleshooting information: [green] Automatically add" button does NOT work!!! I clicked it only to get a nonexistent page message, and, when I back arrowe… (read more)

FIRST--your "Troubleshooting information: [green] Automatically add" button does NOT work!!! I clicked it only to get a nonexistent page message, and, when I back arrowed to get back to my message here, IT WAS GONE--a half box of message lost and now blank again. (The question was persistent--why not the message so far as well?) I'm spitting nails because I have to try to remember the exact details of what I said so I don't miss any important information for you!

Starting with FF59, there are often (not always) significant delays in switching from one page (URL) to another. The case that is particularly irksome to me is switching between my two Gmail accounts, which I do often during a day. Prior to v59, such page switching was nearly instantaneous. (I tested this on Google Chrome to see if this was a Google issue or even a general Internet issue. However, Chrome behaved nearly instantaneously, just the way FF used to prior to v59. That points to FF as the culprit in this problem.) Nor does this problem occur only once during the page switch--it actually occurs TWICE! I decided to time this once: (1) 54 seconds until the moving dot stopped, when I ought to be at my destination; (2) but it was only a blank screen, so I clicked the reload icon; and (3) 53 seconds later the Gmail account selection page finally appeared. That was a total of nearly 2 minutes when it used to be nearly instantaneous! (And this happens EVERY TIME when switching to the other Gmail account!) Additionally, while all of this was going on, "s3.amazonaws.com" and "fileserver.xyz..." (and once a third one that I don't remember) would appear at the lower left during (1) and (3). Why in the world is FF going to these sites and slowing the process? I used to LOVE (and brag to friends about) "full-featured Firefox" versus "crippled Chrome", but I've had to stop giving such advice for the moment because of this particular issue with v59. This delay issue occurs not only with Gmail but also with some other page switching, too--but I have not been able to notice any pattern. I hope that v60+ can resolve this FF problem!!

Asked by harveyh 2 years ago

Answered by harveyh 2 years ago

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surfing to Propelleheads.se using Firefox causes screen to go black and PC unresposive.

My PC runs fine and no issues, Recently upgraded to Widows 10 - no issues. Suddenly (and quite weirdly) I have this fault. I needed to activate new Reason software on Pro… (read more)

My PC runs fine and no issues, Recently upgraded to Widows 10 - no issues. Suddenly (and quite weirdly) I have this fault. I needed to activate new Reason software on Propellerheads.se site. The site loaded and I saw the image for about 2 secs and then the screen went black. The music I was paying continued (so I knew Windows was still running) but the PC was unresponsive - Alt.Tab, Start, Ctrl/Alt/Delete non of these worked. The Sleep button worked but when I woke Windows the screen remained black. Only recourse was a hard reset. So I tried to access Propellerheads.se with Microsoft Edge - it worked fine. So I uninstalled Firefox, made Edge default client and did the activation. Then reinstalled Firefox but still the same problem. I have reset default user agent, deleted all history/cookies etc, refreshed Firefox, run in safe mode, deactivated plugins. Still Propellerheads.se will not load successfully. I don't want to run Edge - my preference is Firefox - BUT!!!

Asked by stejc3006 5 years ago

Answered by FredMcD 5 years ago

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My firefox just keep on not responding and gets bloocked when opening a second window

When I open a second browsing window, firefox blicks from one to another and the message ?does not respond' appear and dissapear. Then firefox gets as blocked and does no… (read more)

When I open a second browsing window, firefox blicks from one to another and the message ?does not respond' appear and dissapear. Then firefox gets as blocked and does not repnd anymore and I need to stop abruptly and restart again

Asked by jmvg 4 years ago

Answered by FredMcD 4 years ago

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Firefox runs very slowly after Windows 10 update

On Saturday 12 December, Windows 10 spent an age updating itself, with several reboots. Since then, browsing has been intolerably slow with Firefox, although my internet… (read more)

On Saturday 12 December, Windows 10 spent an age updating itself, with several reboots. Since then, browsing has been intolerably slow with Firefox, although my internet connection is still fine (working fast from my smartphone and using Microsoft Edge). I have two PCs and both seem to have been affected in the same way. Using Task Manager, I see that Firefox is using lots of CPU nearly all the time - often over 50%. Even typing and scrolling is very slow, not just downloading. I have turned off all my add-ins and plug-ins, run in safe mode, restarted and reinstalled Firefox to no effect. Until now, I would have said Firefox was the fastest browser. I think Firefox updated itself to version 42.0 several days ago, so I a suspicious that this slowdown has happened just after a Windows update.

Asked by Bercelet 4 years ago

Answered by Bercelet 4 years ago

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All drop-down menus do not show and right-click does nothing after a period of time

This problem started for me around 4ish months ago, but I couldn't tell you the version number I was on at the time. I'm having the exact same issue on two different phy… (read more)

This problem started for me around 4ish months ago, but I couldn't tell you the version number I was on at the time. I'm having the exact same issue on two different physical computers both running Windows 7 Pro x64, while I do not have this issue on my work computer running Windows 10 Pro x64.

The Problem:

After a period of time, sometimes 6-8 hours, sometimes 48 hours, I am no longer given any context menu's when I right-click in FireFox, either on a webpage or on the toolbar areas. This typically happens when leaving FireFox open and idle over night, then I see the problem in the morning, or some mornings it works fine and continues to throughout the day, but then stops the following day. So, for example, I am unable to Pin or Unpin tabs when this happens, nor can I right-click anywhere. Also, when I click on the Menu or Bookmarks button, nothing pops down. The button changes colors to a darker shade like it is de-pressed but the menu does not appear. This happens in drop-down menu's on websites as well - they do not appear. I am able to use the up and down arrows, or letter keys, to move around them but the drop-down is gone completely.

This is all fixed if I close FireFox and re-open it. Seemingly a timer is reset and everything works again for a while.

What I've done:

I started with simple things like unpinning my tabs, closing tabs and removing extensions but non of that worked. I then backed up and deleted my entire Firefox profile under AppData - Local but it started happening on my new profile also. Earlier this week I completely uninstalled FireFox and the update service, and deleted everything Mozilla from all three AppData folders as well as ProgramData. I rebooted and then re-installed FireFox using Ninite. I did not import any data, pin any tabs, install any add-ons or save any passwords. I was trying to be as vanilla as possible, but the problem was happening again the next morning. Yesterday I started FireFox in Safe Mode and am having the same problem running in Safe Mode.

This effort so far has been concentrated on one of my two machines experiencing this problem, as I was hoping to solve it on one and then apply the solution to the other, but I am at a loss. I can't imagine that additional Windows programs would cause this but there are a few overlapping programs between the two.

I have Microsoft Security Essentials and MalwareBytes Premium installed on this primary machine having the issues, whereas I do not have MalwareBytes installed on the other machine also having this issue. I thought the Web Protection may be interfering but I don't believe so now.

One other similarity is that both computers are non-domain and the primary account used on both is a non-admin account purposely (I try not to run as admin unless absolutely necessary, for obvious reasons). I'm wondering if possibly not running as an admin is causing an issue somehow? I will try temporarily making myself an admin tonight and leave FireFox in Safe Mode idle again to see if anything has changed.

Other than that, would you have any ideas or things I may be able to try? I'm open to anything at this point, I just want this fixed! I don't want to move to Chrome. :(

Asked by jondrum418 2 years ago

Answered by Tonnes 2 years ago

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Firefox running slowly after newest update

After the recent update in May 2018, my Firefox is running slowly. Pages are not loading as quickly as before and streaming video is freezing to the point it is unwatchab… (read more)

After the recent update in May 2018, my Firefox is running slowly. Pages are not loading as quickly as before and streaming video is freezing to the point it is unwatchable.

Asked by dpreston68 2 years ago

Answered by dpreston68 2 years ago

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Can anyone help me set up my Add-Ons to minimize Crashes, hanging, and freezing of web pages?

Below, is a screen shot of my Computer's Properties. I realize my PC is old. I'll admit, that I should know more about this stuff than I do, but I am so frustrated, I'm r… (read more)

Below, is a screen shot of my Computer's Properties. I realize my PC is old. I'll admit, that I should know more about this stuff than I do, but I am so frustrated, I'm ready to simply uninstall Firefox, and go back to Chrome. Basically all I do online, is read News, Sports, and play a few games. I can't help but feel, that I have conflicting Add-ons which are causing me all these issues, but for the life of me, I cannot figure out the right combination of them to get my Browser to run smoothly.

Constantly the Debugging Script box pops up, or Shockwave crashes, or the page I'm on simply starts hanging and freezing. I shouldn't need to be clearing my History/Cache daily, but I do, and even this is only a temporary fix. After a half an hour, I'm right back to all the issues again. Thanks in Advance!

Asked by Mikey7a 4 years ago

Answered by FredMcD 4 years ago

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Can't backup bookmarks. The bookmarked sign on bookmarked pages dissapears few moments after every launch. Sync is stuck on syncing. Can't add new bookmarks.

After starting Firefox, Sync starts and gets stuck on "Syncing" till I restart. Ever page shows as bookmarked for a while and then they all turn into not bookmarked. Back… (read more)

After starting Firefox, Sync starts and gets stuck on "Syncing" till I restart. Ever page shows as bookmarked for a while and then they all turn into not bookmarked. Backups won't be saved. Changes to bookmarks and adding new ones won't work either. Have tried a new profile, deleting xulstore.json and places.sqlite and have also tried safe-mode and all of them together. The sync is still in a loop. I have about 56000 bookmarks(I know that's a lot!) but it didn't use to take more than a few seconds. And not being able to see the last sync time by hovering really sucks as well btw.

Asked by Garshasb 11 months ago

Answered by cor-el 11 months ago

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Surface Book 2 - FF hangs or crashes

When I navigate to www.pcmag.com on my Surface Book 2. FF will hang or crash. I do not have this problem with other browsers on my laptop. Is this a known bug or do I nee… (read more)

When I navigate to www.pcmag.com on my Surface Book 2. FF will hang or crash. I do not have this problem with other browsers on my laptop. Is this a known bug or do I need to update something.

I am running the latest FF version with default settings, the only add-on is BitWarden.

Asked by Mezito 8 months ago

Answered by FredMcD 8 months ago

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Performing TLS Handshake slowdowns

Recently Firefox has become nearly unusable. Opening links are *_sluggish_*... They eventually complete but it's annoying - I've switched back to brave for now. https://… (read more)

Recently Firefox has become nearly unusable. Opening links are *_sluggish_*... They eventually complete but it's annoying - I've switched back to brave for now. https://support.mozilla.org/en-US/questions/1175357 seems to be the exact same issue however nothing in the thread resolved my problem.

I'd like to stay with Firefox but it's not worth it at this time. :(

Any thoughts/help are much appreciated.

Asked by dovholuk 6 months ago

Answered by dovholuk 6 months ago

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Firefox 42 noticeable lag when I visit a particular site

Firefox 42 noticeable lag when I visit a particular site. Hi Mozilla, This is the site http://www.deccanherald.com/. When I open 8 or more tabs on this site Firefox gets … (read more)

Firefox 42 noticeable lag when I visit a particular site.

Hi Mozilla, This is the site http://www.deccanherald.com/. When I open 8 or more tabs on this site Firefox gets laggy. I right click on a link and choose open a new tab there is a delay of a few seconds before the right click menu appears and then another delay to open in a new tab. when I'm scrolling down there are more delays and when I move from tab to tab still more delays.

When I visit this same site in Internet Explorer 11 I don't experience any issue it works fine. My specs Alienware M14XR2 i7-3630QM, 8 GB RAM, NVIDIA Geforce GT 650M, Windows 7 Home Premium Service Pack 1 64 Bit .

Asked by CaptainCrunch 4 years ago

Answered by FredMcD 4 years ago

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firefox cant stop/remove from taskbar when hanged

Respected sir We are facing an issue, when using firefox, it is automatic stop to work, we are using latest version 42.0 , Operating system is xp-sp3 - 32bit , antiviru… (read more)

Respected sir

We are facing an issue, when using firefox, it is automatic stop to work, we are using latest version 42.0 , Operating system is xp-sp3 - 32bit , antivirus is guardian net secure 16.00 ,

1). it cant stop from task-manager 2). it cant stop from run command : TASKKILL /f /im firefox.exe

we must have to restart computer, but it is also take long time after hanged firefox...

please, help

Thanks JD Patel (Hindustan)

Asked by JdPatel 4 years ago

Answered by JdPatel 4 years ago

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ghostery drastically slows FF browser

After having a very erratic start up time: and running FF healthcheck varies from 2-15 secs, and disabling Add-ons one by one, I discovered the slowness culprit is Ghoste… (read more)

After having a very erratic start up time: and running FF healthcheck varies from 2-15 secs, and disabling Add-ons one by one, I discovered the slowness culprit is Ghostery. How can it be delayed on start up ...is there an interrupt timer ?

Asked by richwalters 4 years ago

Answered by FredMcD 4 years ago