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install bookmarks

My hard drive died, installed new one and installed Firefox. Windows 10 has a folder called Favorites and all my bookmarks are there. How do I get them into the Firefox b… (read more)

My hard drive died, installed new one and installed Firefox. Windows 10 has a folder called Favorites and all my bookmarks are there. How do I get them into the Firefox bookmare menu. Thank You.

Asked by Alison1234 1 year ago

Last reply by the-edmeister 1 year ago

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Native JSON viewer does not have an "Expand all" button on some JSON responses

For some reason when I view one particular JSON page the response is collapsed on page load. There are thousands of nodes so clicking them individually won't work. I can'… (read more)

For some reason when I view one particular JSON page the response is collapsed on page load. There are thousands of nodes so clicking them individually won't work. I can't see an "Expand all" button at the moment, but this would definitely solve the problem.

EDIT: Some JSON responses do have an "Expand all" button, but some don't? Is there a way to enable this for all?

Asked by michaelb2z 1 year ago

Last reply by cor-el 1 year ago

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After changing the size of the paging file, the browser began to absorb all the available memory and crash itself and other applications

win 7 x64, 65.0.1 I changed the paging file from a dynamic value to a fixed one (twice as much RAM), after which firefox spontaneously began to absorb all the RAM, which … (read more)

win 7 x64, 65.0.1 I changed the paging file from a dynamic value to a fixed one (twice as much RAM), after which firefox spontaneously began to absorb all the RAM, which subsequently led to the crash of firefox itself, and other applications (such as discord, gog galaxy, etc.). This does not happen all the time, I can use the browser for an hour, then the memory will start to disappear, or I can only launch the browser and it will immediately begin to absorb memory. After restarting browser, everything returns to normal and no problems are observed until the computer is restarted. How to fix it all?

Asked by Qixin 1 year ago

Last reply by Pj 1 year ago

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Pressing the A key sometimes opens nearby dropdown menus

When typing on websites such as facebook and on several other sites, if I press the "A" key the focus will be removed from the input box and the next available dropdown b… (read more)

When typing on websites such as facebook and on several other sites, if I press the "A" key the focus will be removed from the input box and the next available dropdown box will open with nothing selected. This has been an ongoing problem on Firefox for Ubuntu, I have tried another keyboard and another browser so it seems to only be firefox.

Asked by Isalis 1 year ago

Last reply by cor-el 1 year ago

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not showing pdf

I have just purchased tickets online, and when I go to view them I just get text. If I open the same page in a different browser I can see the tickets and then download a… (read more)

I have just purchased tickets online, and when I go to view them I just get text. If I open the same page in a different browser I can see the tickets and then download a pdf file or print. I have changed the default application to Adobe Acrobat Reader, but nothing changed. I get the same type of result on other web pages. Sorry,this web page is not uploading the screen shot of the page. So here is a small part of the text at the top of the page.

<title>Ticketmaster</title> <meta name="description" content="Find and buy tickets: concerts, sports, arts, theater, theatre, broadway shows, family events at Ticketmaster.com"><meta name="rating" content="general"> <meta name="copyright" content="2019, Ticketmaster"> <meta name="expires" content="never"> <meta name="distribution" content="global"> <meta name="robots" content="index"> <meta name="robots" content="NOODP">

Asked by qdrew 1 year ago

Last reply by qdrew 1 year ago

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I can't delete addresses in drafting emails and I can't highlight emails with the arrow keys to move them or delete them but I could last week

n't delete addresses in drafting emails and I can't highlight emails with the arrow keys to move them or delete them but I could last week

Asked by kristiwareham 1 year ago

Last reply by the-edmeister 1 year ago

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Can you rearrange the placement of the extensions on the newest Firefox?

I would like to rearrange the placement of the extensions on the newest Firefox. I suspect that Firefox does not have this capability nor does it look like there's any so… (read more)

I would like to rearrange the placement of the extensions on the newest Firefox. I suspect that Firefox does not have this capability nor does it look like there's any software to accomplish this. Any suggestions? Thank you.

Asked by hpn4dbst 1 year ago

Last reply by FredMcD 1 year ago

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Personal "top sites" in firefox 65.0 64-bit disappeared windows 10 pro way to backup - save my top Sites??

Personal "top sites" in firefox 65.0 64-bit all disappeared - windows 10 pro 64-bit - is there a way to backup - save my top Sites?? Just recently upgraded to CCleaner Pr… (read more)

Personal "top sites" in firefox 65.0 64-bit all disappeared - windows 10 pro 64-bit - is there a way to backup - save my top Sites?? Just recently upgraded to CCleaner Pro Trial.

Asked by DavidLPL 1 year ago

Last reply by the-edmeister 1 year ago

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Outlook-Microsoft and some Bank sites are not visible with Mozilla

Mozilla is updated, however, some webpages are not visible such as: Outlook-Microsoft, Hotmail, and some banks. I dislike IE. Can someone please help me? Thank you … (read more)

Mozilla is updated, however, some webpages are not visible such as: Outlook-Microsoft, Hotmail, and some banks. I dislike IE. Can someone please help me? Thank you

Asked by Cunumicita 1 year ago

Last reply by FredMcD 1 year ago

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How can I retrieve my Firefox data on my computer?

Firefox was updating itself on my computer ( not on this iPhone) and in the process all of it disappeared, bookmarks, data, etc. If I try to open it, message appears whi… (read more)

Firefox was updating itself on my computer ( not on this iPhone) and in the process all of it disappeared, bookmarks, data, etc. If I try to open it, message appears which says “Profile Missing: Your Firefox profile cannot be loaded. It may be missing or inaccessible”.

Asked by Chaniemasha 1 year ago

Last reply by FredMcD 1 year ago

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How do I turn off Delete cookies and site data when Firefox is closed

When I close Firefox and restart all of the sites I set up to automatically login do not work. The Delete cookies and site data was checked in ignorance and we need to u… (read more)

When I close Firefox and restart all of the sites I set up to automatically login do not work. The Delete cookies and site data was checked in ignorance and we need to uncheck it. I have tried resetting Firefox and have read the documentation in several loops and cannot find how to turn it off.

Asked by wlstudor 1 year ago

Last reply by cor-el 1 year ago

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Have always printed Quickbooks Online checks through Firefox and now I am getting x's and y's through vital paystub information, this doesn't happen in Safari.

I am a long-time Firefox user who uses Intuit's Quickbooks Online. I have printed checks through Firefox for years. In the last three pay periods there are portions of th… (read more)

I am a long-time Firefox user who uses Intuit's Quickbooks Online. I have printed checks through Firefox for years. In the last three pay periods there are portions of the pay stub that are covered with "x's" and "y's" so tax categories, etc cannot be seen. If I switch to Safari, I don't get any of the bothersome characters, but my checks are not aligned to the printer as they were using Firefox. I hate having people tell me to switch to Safari or Chrome to get something done. I chose Firefox for a reason and it has worked up to now. Perhaps completely unrelated, why did the Firefox icons on my Mac(s) change from the cool orange and blue fox to a blank sheet with a pencil and ruler. Surely that wasn't on purpose. Thank you for the help.

Asked by rickklatt 1 year ago

Last reply by WestEnd 1 year ago

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Why can't i update my shockwave flash player to play Just Words and why do I keep getting a message that says "a web page is slowing down your browser, what do?

When I try to update my Flash Player I get a message that says Firefox does not support my Adobe flash player. It will not tell me what one to try. It just has a whole li… (read more)

When I try to update my Flash Player I get a message that says Firefox does not support my Adobe flash player. It will not tell me what one to try. It just has a whole list of flash player versions that it does not support. I can't play my favorite game Just Words. That's all I ask of my computer right now that I can not do. I try to play it and it crashes almost every time. It freezes up, wipes the game out or whatever so that I can not play it. I have tried to access Internet Explorer thinking it would let me play my game and when I click on it I get the message Can not find Firefox, etc. I am getting so frustrated with Firefox. My sister's husband said it was the best browser to use so I started using it a long time ago. Now I'm beginning to think I should completely uninstall it and use something else. A lot of the time when I'm trying to play my game it slows and stops working completely. Then I get the very hated message pop up that says, A web page is slowing down your browser, what do you want to do, with the choice of Stop it or wait. I have tried clicking both and nothing works. It keeps annoyingly popping back up and I am sick to death of it. What is wrong and what can I do to fix it please???

Asked by AngelaN 1 year ago

Last reply by the-edmeister 1 year ago

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Firefox crashes

From time to time Firefox will hang. Sometimes it Crashes. When I run a compatibility check the response indicates that Firefox is not compatible with Windows 10 Home E… (read more)

From time to time Firefox will hang. Sometimes it Crashes. When I run a compatibility check the response indicates that Firefox is not compatible with Windows 10 Home Edition. Apparently Windows 10 Home Edition sets compatibility to Windows 8 to "fix" this problem. FYI.

Asked by RobertFSeay 1 year ago

Last reply by cor-el 1 year ago

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A virus attached to fire fox login and malwarebyts could not remove it.when i try to reload firefox it is blocked because it trys to reload the same vertion

Malwarebytes quarantined some viruses but could not delete from their site and asked me to try with their instructions: I could not do it so I uninstalled Firefox. When I… (read more)

Malwarebytes quarantined some viruses but could not delete from their site and asked me to try with their instructions: I could not do it so I uninstalled Firefox. When I tried to reinstall Malwarebytes Blocked the install. When I try to install a pop up states we see you had fire fox before we will reload for you. No other options. It fails

Asked by dmpapp 1 year ago

Last reply by FredMcD 1 year ago

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Doe's firefox access the websites in the Top Sites page everytime

so the Top Sites that you can add to your homepage, i notice everytime i start up firefox the icons change or get loaded. I want to know is firefox accessing these websit… (read more)

so the Top Sites that you can add to your homepage, i notice everytime i start up firefox the icons change or get loaded. I want to know is firefox accessing these websites in the background to get the sites icon. I have websites added to it and use both work and personal on my homepage, i was wondering is my work proxy going to pick up these websites (not work related) even though i haven't accessed it.

Asked by Bitzy 1 year ago

Last reply by TyDraniu 1 year ago

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Can't log out of website

I tried to log out of a website but found myself still logged in. Tried to log out several times, even closed Firefox and restarted, but was still logged in. I complain… (read more)

I tried to log out of a website but found myself still logged in. Tried to log out several times, even closed Firefox and restarted, but was still logged in. I complained to the site's web support folks who pointed the finger at my browser. I tried the site with Safari and, sure enough, was logged out. If Firefox is the culprit what do I have to do to ensure I can log out of any site I visit? Thanks.

Asked by bidwin 1 year ago

Last reply by FredMcD 1 year ago

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Today lost my screen capture all or part of screen and print button and I want it back?

Since 2017 I have had on my Firefox web page in the upper right corner an ABS (ad blocker plus) button and as well a snipping or capture tool button (can't remember the b… (read more)

Since 2017 I have had on my Firefox web page in the upper right corner an ABS (ad blocker plus) button and as well a snipping or capture tool button (can't remember the brand name). This morning the snip or capture button and the ABS disappeared? I was able to find ABS and get it back on Firefox. No luck with my capture tool. I refreshed my computer and then as well restored to an earlier date but still no button. I loved this button or icon I could just click and capture a whole page or a portion of the web page and best of all given an option to print the capture. My Windows 10 I know has a snip it tool but requires me to save the image and then go through other software installed on computer before I can print. a bummer Doesn't matter to me what happened to the Capture App just need to know how to get 'it' back and or another software / app that works with firefox and lets me capture all or a portion of web page and most importantly, has the option to print. thx Rick

Asked by Rickyyyy 1 year ago

Last reply by Rickyyyy 1 year ago

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Cloud Cam does no longer sizes correctly in Firefox 65

I have to revert back to version 64.0.2 as 65 will not work with my Amazon Cloud Cam. The browser now resizes the video and changes viewing. Also adding outline of green… (read more)

I have to revert back to version 64.0.2 as 65 will not work with my Amazon Cloud Cam. The browser now resizes the video and changes viewing. Also adding outline of green. Once this is corrected I will be happy to update. If a fix is in future versions please advise.

Asked by Jmfstl 1 year ago

Last reply by WestEnd 1 year ago

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How do I unblock Spotify ads?

I do not have Spotify premium. When ads play, I get a long period of silence, which is disconcerting with earphones at work. Is there a way to go ahead and hear the ads? … (read more)

I do not have Spotify premium. When ads play, I get a long period of silence, which is disconcerting with earphones at work. Is there a way to go ahead and hear the ads? (Besides, it's how they receive revenue and at age 62, I understand the need for it.) Thanks,

Asked by SteveyP 1 year ago

Last reply by SteveyP 1 year ago