Showing questions tagged: اعرض كل الأسئلة
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cannot close account

Hello, I created a Firefox account yesterday, but decided today that I would not need it. So, I logged into my account, clicked on 'Edit my profile', scrolled down to the… (read more)

Hello, I created a Firefox account yesterday, but decided today that I would not need it. So, I logged into my account, clicked on 'Edit my profile', scrolled down to the bottom of the page where it is written (in red) 'Close account and delete all profile information'. I clicked on it to open a dialog box entitled: "Are you sure?". I entered my user name to confirm, and then clicked on "Delete my Account" (red thumbnail). Guess what: nothing happens when I click on "Delete my account"! (The dialog box remains there, as if I haven't yet clicked on "Delete my account") Your assistance will be much appreciated! Thanks.

Asked by Scrizula 10 months ago

Answered by McCoy 10 months ago

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Firefox crashes on every boot

Hello, my name is Andrea and I'm writing from Italy. I used firefox (72.0.2, 64 bit, Windows 7 with two users account) up to two days ago but yesterday it started to cras… (read more)

Hello, my name is Andrea and I'm writing from Italy. I used firefox (72.0.2, 64 bit, Windows 7 with two users account) up to two days ago but yesterday it started to crash on every boot. It isn't possible to start FF in safe mode; I tried to uninstall completely FF (also the file in C:\program files etc.) and reinstall but the crashes continue. I run a memtest (memtest86) and the memory is Ok. The only way to run FF is in Windows safe mode (I'm writing with FF in Windows safe mode). I'd like to continue using FF in the future but I can't do it... Could you help me? Thanks a lot Andrea

Asked by Andrea 10 months ago

Answered by TyDraniu 10 months ago

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New profile every single day?

Every morning, when I first turn on my computer, I a have to spend the first 5 minutes setting up my Firefox again because of a "new profile". I have to re-enable all of … (read more)

Every morning, when I first turn on my computer, I a have to spend the first 5 minutes setting up my Firefox again because of a "new profile". I have to re-enable all of my add-ons and configure them as well. Why does this happen every single day and is there a way to prevent it? If not, then I'm done with this browser...such a colossal waste of time for something that I shouldn't have to do. I don't have to completely set up Chrome or Edge if they do an update...all of the pertinent stuff is brought forward.

Asked by Porkchop 9 months ago

Answered by cor-el 9 months ago

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Hundreds of emails disappeared overnight

Hundreds (possibly thousands) of emails disappeared overnight. When I look at my inbox now it shows thousands of emails as new that I know I deleted . It's as if everythi… (read more)

Hundreds (possibly thousands) of emails disappeared overnight. When I look at my inbox now it shows thousands of emails as new that I know I deleted . It's as if everything new was replaced with everything old. this appears to have happened to not just the In box but all my subfolders. I run my businesses online so I rely on email, and I get a ton of it. Now I can't respond to customers who's emails have disappeared!

Asked by PianoMan 10 months ago

Answered by McCoy 10 months ago

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Several bookmarks in my Bookmarks Toolbar have wrong favicon.

Several bookmarks in my Bookmarks Toolbar have the wrong favicon. Specifically, they're using the Gmail favicon and are not Google bookmarks at all. Those bookmark links … (read more)

Several bookmarks in my Bookmarks Toolbar have the wrong favicon. Specifically, they're using the Gmail favicon and are not Google bookmarks at all. Those bookmark links work perfectly, but it's very annoying and confusing

Is there a way to fix this without deleting key profile folders/files Thanks Eliuri

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Windows 7 Premium Firefox Browser 72.0.2

Asked by eliuri 9 months ago

Answered by cor-el 9 months ago

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I have my primary email account set to forward all my messages to another gmail account. Suddenly the forwarding stopped . . . how do I fix this?

I used to receive all my emails from my primary email account in my secondary account. Now this is not happening. There was some sort of change to my FireFox account th… (read more)

I used to receive all my emails from my primary email account in my secondary account. Now this is not happening. There was some sort of change to my FireFox account that may have stopped the messages being forwarded. I checked and the forward is still set up with the primary email, so there is something blocking it in the secondary email and I can't figure out what?

Asked by Anne 10 months ago

Answered by Wesley Branton 10 months ago

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How to disable preinstaled Firefox ad block

Hello, after few last updates I can enter in google analytic report site I receiving errors. "Analytics has encountered an unexpected condition and cannot fulfil your req… (read more)

Hello, after few last updates I can enter in google analytic report site I receiving errors. "Analytics has encountered an unexpected condition and cannot fulfil your request." In some film websites are the same situation I receiving errors that ad blocker are enabled, but I do not have ad block adedso it is only From Firefox. Nothing is helping. Tryed to turnof cheald icon on meniu, the same, then checked Enhanced Tracking Protection

tryed disable ewerything, The same problem

Then wached this about:support the same no extra ad block, So question HOW TO DISABLE ALL AD BLOCKINGS TO SEE GOOGLE ANALYTIC SITE. p.s. I ewen aded analytic site url to trusted list. THE SAME

Asked by tamosukas 10 months ago

Answered by McCoy 10 months ago

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How to get tabs from a previous session back when FF starts?

Hello everyone. I am an old FF Windows user, but faced something new since moved to FF on Mac. It does keep previous session when I try to troubleshoot - so I mean start… (read more)

Hello everyone. I am an old FF Windows user, but faced something new since moved to FF on Mac. It does keep previous session when I try to troubleshoot - so I mean starting it, opening couple of tabs and trying to restart - but unfortunately it does not if FF kept opened for days or weeks. That's a pain, as lot of pinned tabs collected to the moment and I simply do not remember what was that weeks ago and it's not so easy to search throughout the history.

Of course, Startup set to Restore previous session and History set to Remember. I am aware there might be sessionstore.js or something like this, but might be there is some additional magic option to be set to avoid the issue? I am aware of that "last window to close - the only to remember" problem. This is not the case.

Just one window. Only pinned tabs. Clean window on start. No option to restore previous session (it's empty).

Appreciate any idea. Thanks.

P.S. I have found this thread, unfortunately it was left unanswered and archived: https://support.mozilla.org/ru/questions/1174479

Asked by 25x8 9 months ago

Answered by jscher2000 9 months ago

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Firefox displays more login infos than I have for a site

I have serveral accoutinfos (username, password) saved in firefox. Normally, when wanting to login on one of these websites, firefox gave me only the one fitting login, w… (read more)

I have serveral accoutinfos (username, password) saved in firefox. Normally, when wanting to login on one of these websites, firefox gave me only the one fitting login, wich was good. Since 2-3 months I also get the fitting one and several other sites displayed as possible logins. These Websites have nothing to to with the website I want to login to. Not even the username / email address etc. are the same. In the attached scrrenshot, only the first two entries are for this very website. The rest does not make any sense.

This is really annoying. Is there a configuration to disable this which I haven't found yet ?

Asked by m26 9 months ago

Answered by McCoy 9 months ago

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Is there a way to manually export bookmarks, passwords, etc. either with software or personally?

I was trying to test out the new edge but I'm having trouble transferring my bookmarks and passwords over. Can anyone recommend a manual way to export the files/settings … (read more)

I was trying to test out the new edge but I'm having trouble transferring my bookmarks and passwords over. Can anyone recommend a manual way to export the files/settings I need or perhaps some software to do it instead?

Asked by tedcutler 9 months ago

Answered by jscher2000 9 months ago

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Can't update FF 72.0.2 to 73.0.1

When I click Update, 13,2 MB are downloaded, then immediately another 53,7 MB and after that message appears like - Firefox can't update to the latest version. I disabled… (read more)

When I click Update, 13,2 MB are downloaded, then immediately another 53,7 MB and after that message appears like - Firefox can't update to the latest version. I disabled all extensions. Are there other solutions besides installing the application again? Surely, after such an operation, I have to reconfigure something again :(

Can I at least find out the reason why this is happening? Maybe some logs?

Asked by booya 9 months ago

Answered by booya 9 months ago

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Every website scrolls to the bottom on load

When I go to a website, the website scrolls down in medium speed until it reach the bottom, It does not allow me to scroll while this is happening. I have tried to refres… (read more)

When I go to a website, the website scrolls down in medium speed until it reach the bottom, It does not allow me to scroll while this is happening. I have tried to refresh firefox, reinstall firefox and run with no addons. Autoscrolling is off. Caret Browsing is off. It also scrolls if I am active in another window.

This is most annoying on auto loading websites, because it scrolls down the site loads more content and the scrolling continues until the site stop loading new content.

This only happens on this device and not on my laptop (also Linux) that has the same plugins.

Asked by Techognito 9 months ago

Answered by Techognito 9 months ago

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Cookies stored but logged off at every restart, any clue why?

Every single time I open Firefox once more, all my website get logged off somehow, even though it says that there are cookies stored. Not much else to put in the table wh… (read more)

Every single time I open Firefox once more, all my website get logged off somehow, even though it says that there are cookies stored. Not much else to put in the table when I am clueless myself.

Asked by wizardlink 10 months ago

Answered by Matthew Thomas 10 months ago

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Heard about "Some pages or page elements fail to load after updating to Firefox 70" but I'm still having the problem on 72.0.2

I'm up to date, using 72.0.2, but the problems described with the article I mentioned are still happening to me. (Tried the workaround fix but it was already set the way … (read more)

I'm up to date, using 72.0.2, but the problems described with the article I mentioned are still happening to me. (Tried the workaround fix but it was already set the way I was told to set it, and anyway I'm not on Firefox 70.) Namely and with a specific example, Facebook's top bar loads but I don't get my feed, can't look at my notifications, etc etc. But several other sites have other functionality screwey. I was just ignoring it for a while, because like Facebook is not vital to my life, but now my college's Moodle site isn't working and I can't submit my assignments properly, so I'm going to have to switch browsers if I can't figure out what's wrong. Anybody else still having problems? Anybody have a solution? Thanks guys.

Asked by spacekidariel 10 months ago

Answered by crankygoat 10 months ago

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my firefox and chrome toolbars are live synced, if i change one they both change, but they were seperate but are now merged. how do i stop this

somehow the bookmarks toolbar on chrome now reflects my Firefox bookmarks and all my chrome bookmarks seem to have been sent to the end of the "merged" bookmarks toolbar.… (read more)

somehow the bookmarks toolbar on chrome now reflects my Firefox bookmarks and all my chrome bookmarks seem to have been sent to the end of the "merged" bookmarks toolbar. to find them i need to hit the >> and scroll down a long list.

If i move them around on chrome or firefox the changes are reflected on the other browser.

If i delete one it deletes from both.

How do i unlink the two, and how the heck did they become linked?

I run two different browsers at work for different purposes so each has a different set of required bookmarks.

Asked by Tim B 10 months ago

Answered by the-edmeister 10 months ago