Showing questions tagged: اعرض كل الأسئلة
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Power to my house came on and off a bunch of times and when I started Mozilla it reinstalled itself and i have lost all my data

Power to my apartment came on and off a bunch from the power company working on line in neighborhood. I still have all of my PC files and programs however when I started … (read more)

Power to my apartment came on and off a bunch from the power company working on line in neighborhood. I still have all of my PC files and programs however when I started to get online it wanted to reinstall Firefox. I just thought it was an update or something but it imported my information from Microsoft Explorer. I do not have any of my bookmarks or information on Firefox at least a year's worth of stuff is completely gone. What happened? Can I retrieve a backup of Firefox? or am i just out of luck?

Asked by prcforce 4 years ago

Answered by cor-el 4 years ago

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My password to firefox so I can't get to sync, get to the iphone version and I am not receiving reset codes. This makes me sad.

I have great difficulties getting the iphone firefox browser to work, but i finally got it working and now a new verson has been downloaded that is asking for my password… (read more)

I have great difficulties getting the iphone firefox browser to work, but i finally got it working and now a new verson has been downloaded that is asking for my password. My password is not working and firefox is not sending me a reset code. I have checked spam emails. Anything I can do short of changing browsers (which I may do anyway given how poorly firefox seems to work on iphones. Thanks~

Asked by Swindaman 4 years ago

Answered by SlimShaddy409 4 years ago

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I have been sporadically been getting a popup from ziashahalia.org that want me to download an "Urgent Firefox Update". I assume that it is a virus download

I have been sporadically been getting a popup from ziashahalia.org that wants me to download an "Urgent Firefox Update". I assume that it is a virus download because the … (read more)

I have been sporadically been getting a popup from ziashahalia.org that wants me to download an "Urgent Firefox Update". I assume that it is a virus download because the Firefox website says that I have the latest update. Looks like Firefox has a security leak that hackers are taking advantage of.

Asked by warrenia 4 years ago

Answered by Seburo 4 years ago

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This support section keeps sending me arrouind in circles including telling me I was not allowed on the page where I had just asked a question. Please can you j

I just want to be able to email you a question. while I was filling this section out, I tried to check history for the websites that had been blocked when I tried to acce… (read more)

I just want to be able to email you a question. while I was filling this section out, I tried to check history for the websites that had been blocked when I tried to access them. I could not get back to this section and...without my requesting it, the last week of history was erased. I admit to being very frustrated. All the websites I was attempting to access were ones I had used previously using Firefox. I read the explanations , to me and apparently to others, the explanations are not satisfactory. The method suggested for getting around the block...click the "i" and then you will be given an option to disregard or overrule the Block? ... I was not given this option . It did not appear in this process. I liked using Mozilla. But this new enforced security for sites that have never caused an issue or have never evidenced a problem with security makes it impossible to use Firefox.

Is there anyway I can simply go back to the previous version?

Asked by moira-c 4 years ago

Answered by moira-c 4 years ago

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Why am I getting a error reading of 403 when shopping on my normal Swanson vitamins account

I was placing my order when the error reading of 403 flashed. Now I cannot access Shttp://www.swansonvitamins.com without getting the error reading. This has never happ… (read more)

I was placing my order when the error reading of 403 flashed. Now I cannot access Shttp://www.swansonvitamins.com without getting the error reading. This has never happened before.

Asked by gklaw 4 years ago

Answered by FredMcD 4 years ago

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I've used Sync function but my laptop can't show up my previous saved bookmarks and tabs before I format my laptop

Last 2 weeks I had used Sync function on my laptop when I finish upgraded firefox to the latest version. And this function is working perfectly, is great I'm happy with t… (read more)

Last 2 weeks I had used Sync function on my laptop when I finish upgraded firefox to the latest version. And this function is working perfectly, is great I'm happy with this.

The problem come when last week I've sent my laptop to format and after get it back, I install Firefox again, since all the history, bookmarks, and tabs I had saved is gone so I login to my account to sync one more time. However I don't know why it doesn't sync like last time, my history, bookmarks and tabs are still empty.

Help please?

Thank You. Your supporter for 8 years

Asked by Firefox_fan1119 4 years ago

Answered by the-edmeister 4 years ago

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Although I use Firefox because it supposed to be safer than other browsers, why didmalware installed itself when I simply tried to delete a station on Pandora?

I was on Pandora and decided to delete a station. When I clicked on "Options", things besides deleting the station happened. A dialogue box popped up on the screen so fas… (read more)

I was on Pandora and decided to delete a station. When I clicked on "Options", things besides deleting the station happened. A dialogue box popped up on the screen so fast that I didn't have time to read it. It seemed to me that something else came up instantly and selected one of the options in the dialogue box. Then all that disappeared and huge number of pictures from a dating site came up and surrounded Pandora. Now everything seems to be running slowly and jerky. Why wouldn't Firefox stop malware like that?

Asked by theo.todd.16 4 years ago

Answered by cor-el 4 years ago

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I need help accessing https://utcommunications.teamworkpm.net/ after a certificate warning. Now it is blocked.

This is the site my office uses to communicate about projects and log time. I could access it until earlier today when I set up a new computer and must have clicked somet… (read more)

This is the site my office uses to communicate about projects and log time. I could access it until earlier today when I set up a new computer and must have clicked something wrong in the certificate warning. It opens in Chrome, but Firefox is my default.

Asked by angievicars 4 years ago

Answered by angievicars 4 years ago

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Hello, I downloaded Windows 10 last summer. Now, I keep getting these pop up messages (see below) re battery life.

Hello, I downloaded Windows 10 last summer. Now, I keep getting these pop up messages: Is what they are saying true? Get up to 66% more battery life than Firefox when… (read more)

Hello, I downloaded Windows 10 last summer. Now, I keep getting these pop up messages: Is what they are saying true? Get up to 66% more battery life than Firefox when web browsing with Microsoft Edge* The recommended browser for Windows 10

Thank you, Gladys

Asked by AnandaR 4 years ago

Answered by Tonnes 4 years ago

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Firefox crashes

Crashes happen mostly while running Facebook, especially when using FB messenger/chat and/or when clicking on any links. Sometimes crashes happen on other sites as well, … (read more)

Crashes happen mostly while running Facebook, especially when using FB messenger/chat and/or when clicking on any links. Sometimes crashes happen on other sites as well, but they always happen within 2-5 minutes since the last Firefox update. I have read that Nvidia hardware acceleration may be the cause, but I deactivated it under Options/Advanced/General Settings with no effect. I also tried various settings with Cashed Web Content (override/no override), but that doesn't do anything either.

Asked by Austrian 4 years ago

Answered by philipp 4 years ago

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I can't open a new tab without keyboard shorcuts.

In the browser, I can't open a new tab without shortcuts. The '+' sign at the top does not even show up, and the keyboard shortcut is the only thing I've found that can … (read more)

In the browser, I can't open a new tab without shortcuts. The '+' sign at the top does not even show up, and the keyboard shortcut is the only thing I've found that can open a new tab. I'm running Windows 10, and I have so far not been able to find an explanation for this problem or how to fix it.

Asked by alertArchitect 4 years ago

Answered by cor-el 4 years ago

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Firefox crashes

This crashing and reporting just started this past week. I have tried all of the "trouble shooting" that I understand. It mainly happens on Facebook. Very slow when lo… (read more)

This crashing and reporting just started this past week. I have tried all of the "trouble shooting" that I understand. It mainly happens on Facebook. Very slow when loading and scrolling down page, then crashes. Seems like other sites work fine. Thanks, Modris

Asked by citiscapes 4 years ago

Answered by citiscapes 4 years ago

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Win 7 Pro, current Firefox... I have one FF Browser open. Task manager shows two instances open. How do mI find what has another FF Browser open?

I have Win 7 Pro running on my PC. FF is my default Browser. I open FF and have a few Tabs open( I don't know if this is important for my Question, but what the hay). I … (read more)

I have Win 7 Pro running on my PC. FF is my default Browser. I open FF and have a few Tabs open( I don't know if this is important for my Question, but what the hay).

I have opened up the Windows Task Manager and in the 'Process' Tab, two instances of 'firefox.exe *32' are shown. Task Manager does not give much information as the who/what has a second Browser open.

Any ideas folks?

Asked by Ironshins 4 years ago

Answered by FredMcD 4 years ago

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after refresh, took 15 minutes to type this sentence, can't log into VA

Yes, well firefox is broken! I can't log into my Veterans Administration account, it times out. Writing these details took several minutes. Off line the Lenovo, Windows 1… (read more)

Yes, well firefox is broken! I can't log into my Veterans Administration account, it times out. Writing these details took several minutes. Off line the Lenovo, Windows 10, desktop seems fine. It seems like I can't get into secure sites I had no trouble with before I refreshed Firefox. I have used Mozilla for over a decade. A switch or setting was changed with refresh. arowhead


edited phone# from public and search/spam bots as nobody here does support by phone.

Asked by arowhead 4 years ago

Answered by jscher2000 4 years ago

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Keystrokes for the "add/edit bookmark" widget get transferred to the open tab causing the widget to disappear instantaneously

Running Mozilla Firefox, version 50.1.0, under Ubuntu 16.04, a 2 weeks fresh install. Whenever I try to bookmark a page, I press CTRL+D to open the "Page Bookmarked" dial… (read more)

Running Mozilla Firefox, version 50.1.0, under Ubuntu 16.04, a 2 weeks fresh install.

Whenever I try to bookmark a page, I press CTRL+D to open the "Page Bookmarked" dialog. Upon editing any of the fields, the very first key I hit causes the dialog to close, in effect not allowing me to change e.g. the Name, Folder or Tags.

What I notice is that the page did get bookmarked (with the default settings for those fields). I also notice that the key I hit seemingly not just closes the dialog, but is also transferred to the currently active web page. E.g. when I bookmark this page, the keystroke is transferred to this textbox (also happens on pages where I'm not filling in a form).

I have already:

  • restarted with add-ons disabled
  • refreshed firefox
  • removed the contents of $HOME/.mozilla/firefox


None of which worked. I am not afraid to loose current settings, like I said this is a fairly new installation and I haven't made that many changes yet.

The Ubuntu Modifications add-on is currently the only add-on left. Disabling it (& restarting firefox with that add-on disabled, for good measure) also does not solve the problem.

Asked by oliver.w 4 years ago

Answered by goodwitch 4 years ago

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Different size text in gmail compose doesn't work in FireFox but does in IE

I'm getting old so I use and appreciate larger text in my emails. When you're composing emails in gmail there's a stack of words text option that looks like a pyramid or … (read more)

I'm getting old so I use and appreciate larger text in my emails. When you're composing emails in gmail there's a stack of words text option that looks like a pyramid or a Christmas tree. The choices are small, normal, large and huge top to bottom. In my gmail the 4 options are there but only normal and text sizes are available. I'm asking here because this option works in IE but not in FireFox. so I assume it's a FireFox issue. Windows 8.1 and I auto-update so I should have the latest level of FireFox.

Asked by stankoprowski 4 years ago

Answered by Scribe 4 years ago