منتدى دعم ”Firefox“

Since I am unable to find any forum dedicated to add-ons I'll post my question here and hope for the best. How do I transfer my FVD Speed Dial cells in my old laptop (win 7) to Firefox in my new laptop (win 10). Please don't tell me I'm going to have to redo each one by hand. I did check the Export button on Speed Dial but it doesn't transfer the custom pictures. Is there an easier way to do this? Like maybe moving a specific file(s)? Thank you - Sharon D.

I went to install/uninstall firefox to see if I had it on my computer. I clicked on the firefox icon and they told me to close a firefox i have open but I don't have one open. I don't understand what they want me to do. Can someone help me out?

I installed firefox on a fresh install win7 64bit. When I went tom use it, it has links and other information in a different language. I uninstalled it and reinstalled it and nothing changed.

Yes, I downloaded the correct language Yes, I ran a malware and virus scan Yes, I am the only one that uses this computer

Under "About Firefox" the little box keeps coming up restart Firefox. Also the progress box line only goes about 1/3 of the way and the window quits and disappear and no further info to restart so I go to about to restart it. Thanks

I find I have two copies of Firefox, in both the Program Files and Program Files (x86) folders. Both of them are 64-bit however, and there is only one entry in Programs and Features.

How do I remove one of these copies cleanly? The only problem it causes is that firefox appears twice on the default browser settings page, which is annoying.

jscher2000,

Thank you for your response to my question, but my Windows 7 system does not contain the "%APPDATA%\Mozilla\Firefox" file.

What do I need to do to establish that particular file? Or how would I actually load FireFox to create that file?

Thank you,

Mark S. Pannill

After last update I got this message , translated from Swedish to English: "Your Firefoxprofile can´t be used. It may be lost or impossible to reach"

I have uninstalled Firefox by putting it in the dustbin and then reinstalled a new downloaded copy, but with the same result and message.

What to do?

Best regards

Göran

Following this: https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

When I put the contents of my backup profile in a newly created profile or the initial profile, set firefox to load that profile automatically, and load firefox, it doesn't see anything from the backup. profiles.ini is set to use that profile.

Even if I delete every profile and create a new one, it doesn't see the stuff from the backup.

What can I look into to figure out why this isn't working? Is there some kind of settings file?

I keep getting asked to put mozilla on my phone... I don't have a smart phone - I am 60 years old and don't intend to get one.... I don't want to be pestered with things like this. If there is a button for me to pick saying don't ask again I can click it and go on my way... I am sure I am not the only person using your services that does not need all the bells and whistles...