منتدى دعم ”Firefox“

Hello, I have a situation I cannot explain. Firefox has created over 47,000 bookmarks to the same location. This happens in multiple folders. One is just google. Another is a website I use for work. I delete them and they keep coming back.

I have sync turned off.

Any other ideas?

Last week, mid-day one day, videos on YouTube suddenly all had a warm cast --yellowish for color, cream/beige for B&W. I have researched the issue as I can. It is not my Windows night light; my drivers and PC are apparently all updated; everything is working fine. I checked to see if the same happened with Vimeo videos and it did. I'm running W10.

   Interestingly, the pop-up thumbnails one gets when hovering over the timeline as not affected; they look fine.
   One post by someone else was answered that it was a GPU driver issue; another said it's only with HD videos.
   I'm a B&W photographer and would really like to get back to normal again. 
   Any ideas?

Not secure website home accessible, but none of the pages under it. Unable to mark pages for not secure browsing. I marked the home site for not secure browsing OK. But no pages under it will open. There does not seem to be a way to tell the browser to ignore the security requirement for all pages in this website.

I currently have two (2) issues:

1) When I go to settings it says “Your browser is being managed by your organisation”. Except this isn’t my work PC, so I should be seeing this type of prompt. When I’ve googled this, it appears to be AVAST anti-virus, and people suggest deleting the policy register. I’ve checked my registry and can’t find such a policy.

2) I’m getting issues logging into iCloud saying that Firefox doesn’t support physical security keys?

Thanks

Although I have used Firefox for many years, recently I have been getting messages encouraging me to sign in to Mcafee virus protection although I have a perfectly adequate virus protection installed and this is recognised by Firefox. How do I stop these small messages that appear at the bottom right of the screen?

Norton sign in screen loops with Firefox, works fine with Chrome and Edge. Norton support level 2 has tried for may hours to fix but they have suggested contacting Firefox support as it is a cookie and site certificate issue with Firefox.

I just upgraded to windows 10 and have been restoring my computer to functional status. I have found that discord, tiktok and several other sites will not play videos on firefox. I have tried troubleshooting mode and private so i know it is across the board. I have also tried using addons to fix the problem to no avail.

Hi,

I recently added ESET Password Manager as an extension but I was unable to log on and use it on my laptop. In a nutshell, to be able to log on and use the extension, I needed to install the app on my phone as well and sync between laptop and phone did the rest. This solved the login issue however, there is no icon on the toolbar for the extension and if I want to use the Password Manager, I have to do it on my phone.

Any ideas on how this could be solved? I have reinstalled the extension numerous times, tried troubleshooting mode as well but that is not useful with add-ons..

Thanks S

'Still having scrolling issues on facebook, where scrolling will jump forward, has this been fixed yet or what's happening? this has happened ever since i installed Firefox, on a fresh install or windows 11 Pro, it's very annoying.'

Running Firefox 102.11.0esr on Debian 11 desktop

Firefox is very, very slow in responding to the cursor which doesn't show up as an arrow initially (as it normally would) - so if I point at Reply (for example), normally the cursor would be an arrow, the Reply box would turn yellow and I would click which would activate the command. At the moment there is no arrow, the Reply box stays grey and nothing happens if I click the mouse button. Eventually though after about two minutes the action is done. This is happening with any command in Firefox, e.g. trying to delete text in a draft message or trying to open an email in my inbox etc. etc. - all of it is the same as above and takes about two minutes to happen.

Hi,

All of a sudden I need to click the bookmark this page star twice to get the drop down menu. I've cleared the cache, stopped hardware acceleration, & disabled addons in trouble shoot mode. No joy.

Any help appreciated. Thanks.

I have been using gmail through firefox for years without problems. I have not recently changed in settings in firefox or gmail. Starting about two weeks ago, when I try to access gmail through firefox I only get a blank, white screen. No error messages. The only help articles I find are 8 years old and their trouble-shooting suggestions are not working. How can I regain access to gmail through firefox?

Hi, Firstly, I'm fairly new to this - so apologies if I don't describe this very well, or leave out any obvious info....

We use PKI certs generated by a third party - and I'm in the process of installing the Vsphere v7 certificate. We've got a process which I've followed once before and been fine. But this time, after I install the certificate, Firefox gives me a "SEC_ERROR_CERT_NOT_IN_NAME_SPACE" error. The only other Browser we have on our system is IE. When I entered the url of the Vsphere server, in IE - it did give me the Vsphere login screen OK. When I clicked on the padlock in the address bar, the new certificate was there, complete with its chain (Root CA and intermediate) and the dates were as expected. So it look like the PKI cert install has worked. However, I need it to work in Firefox. I'm a bit out of ideas. I did find this post:

https://security.stackexchange.com/questions/188914/certifying-authority-for-this-certificate-is-not-permitted-to-issue-a-certificat

But when I checked the Permitted name constraints of our intermediate CA, the expected domain was in there, so I assumed that wasn't the issue (if I've understood this correctly). Any thoughts would be much appreciated. Thanks.

Hello,

my computer crashed yesterday because my ssd of my computer broke, therefore i had to reinstall firefox. Having done so and looging in, i cannot find my bookmarks, passowords, history, etc. I am sure i had my account always synced.

i would appricate your help.

With kind regards

Celine

I am using Firefox Developer Edition in a work environment that only saves directories between weekly restarts by explicitly managed rules. As a result of some missing folders from my weekly restarts, I need to sign in to my Firefox account and enable sync each week. Currently my machine retains the %APPDATA%/Mozilla and %LOCALAPPDATA%/Mozilla directories + children.

What other directories are needed by Firefox Developer Edition in Windows to retain the user profile/syncing, et. al.?

Thank you for your time!

Hi, I experience consistent tab crashes in my Firefox app on the computer since yesterday. It works only in troubleshoot mode and not in normal. I tried refreshing and reinstalling the app, installing Firefox for Web and nothing worked. Cleaning data and turning "false" preference media.wmf.vp9.enabled didn't work either. I also tried deleting all extensions, turning off recommended performance mode (using hardware) and enabling default theme. I haven't installed anything recently. Last Windows quality update 24.05.2023, last feature update 08.03.2023. Firefox app still works perfectly on my phone, so it's probably something with the computer. What can be the cause and what can I do to fix it? Added info about crashes below

Thanks

I just updated to the latest version of FIREFOX 114.0 on Ubuntu 22.04. However, whenever a website looks for the version it is reported as 86. I am not using the SNAP version and it does not show up in SNAP LIST. Several websites have rejected access because of an outdated browser. Is this a bug or a setting that needs fixing? Thanks in advance.