a new window opens every hour or so as long as my keyboard is connected to the computer.

so, basically, if i walk away from my computer for a few hours and firefox is open, I come back to the original window, plus a window for about every hour that i was away… (read more)

so, basically, if i walk away from my computer for a few hours and firefox is open, I come back to the original window, plus a window for about every hour that i was away. all the new windows are just sitting on the homepage, but this only happens when a keyboard is connected as far as i can tell.

any keyboard by the way, i have now tried it with 12 different ones.(6 different manufacturers at least)

i have tried to refresh firefox, i even went so far as to do the "reinstall but keep my file" thing for windows 11, uninstalled and reinstalled firefox, deleted all the local files, cookies, etc, signing out of my account on the browser, malwarebytes said i didnt have any problems with my system.

I have even tried to figure out how to reset the http and https default to none in windows 11 to attempt to solve this.

the only thing that works so far is to not have a keyboard connected

any help would be great :)

Asked by lordmindparadox 5 months ago

Last reply by SuMo Bot 5 months ago

Firefox freezes randomly when switching between tabs

Hi, I’m using the latest version of Firefox on Windows 11 (currently v126.0), and I’ve noticed a recurring issue: the browser freezes for a few seconds when I switch bet… (read more)

Hi,

I’m using the latest version of Firefox on Windows 11 (currently v126.0), and I’ve noticed a recurring issue: the browser freezes for a few seconds when I switch between tabs, especially if one of the tabs contains a media-heavy website (like YouTube or online editors).

The browser doesn’t crash, but becomes unresponsive for 5–10 seconds before catching up. Task Manager shows a CPU spike during the freeze. I’ve tried the following:

-Clearing cache -Disabling all extensions -Running in Troubleshoot Mode -Updating graphics drivers

None of these solved the issue.

Is this a known problem? Any suggestions on how to fix or further debug it?

Thanks in advance!

Asked by Liam Parker 5 months ago

Last reply by jeff-g 5 months ago

Copying an entry using Firefox from X

When I copy a post in X from Firefox into a text file, it loses formatting, but when I copy the same post in X from Edge into the text file, it keeps formatting. Why? … (read more)

When I copy a post in X from Firefox into a text file, it loses formatting, but when I copy the same post in X from Edge into the text file, it keeps formatting. Why?

Asked by doofus1 5 months ago

Last reply by Denys 5 months ago

Problems accessing Google applications - began yesterday 10-JUn-2025

When I type into Firefox www.gmail.com the message returned is "Looks like there’s a problem with this site https://searx.space/mail/u/0/ sent back an error. Error code:… (read more)

When I type into Firefox www.gmail.com the message returned is "Looks like there’s a problem with this site https://searx.space/mail/u/0/ sent back an error. Error code: 404 Not Found

When I try to access Google Maps the message returned is "Looks like there’s a problem with this site https://searx.space/maps/place/Taman Bay/@45.3126101,36.7266254,12z/data=!3m1!4b1!4m5!3m4!1s0x40ee93c055efa761:0x94911e600ea680f6!8m2!3d45.2873681!4d36.7542667?hl=en sent back an error. Error code: 404 Not Found

When I try to access Google Translate the screen returned shows a listing of 74 online SearXNG instances.

What is going on? Why is Firefox pointing to SearXNG sites rather than Google? Grateful for advice of a fix. [I have eset Internet Security installed.] Unable to attach a screen shot at the moment - nothing will save just now as I have an eset scan running.

Asked by nigel_moore 5 months ago

Last reply by Denys 5 months ago

Firefox tabs stuck minimized

Got upgraded to windows 11. Very frequently when I try and open a tab with Firefox, I can't open it. It's running, but stuck minimized. I can see the little mini version … (read more)

Got upgraded to windows 11. Very frequently when I try and open a tab with Firefox, I can't open it. It's running, but stuck minimized. I can see the little mini version of it when i mouse over the shortcut on my taskbar. I've followed instructions of people who have also had this problem. I've deleted and renamed xulstore. The only thing that ever solves the problem when it comes up (which is often) is trying to uninstall firefox and then refreshing it instead.

This is kind of untenable though because I'd really rather not reinstall my plugins every day and get logged out of everything. What should I do to make this problem go away forever without constantly having to take time and reset firefox

Asked by D4RK_ST4R 5 months ago

Last reply by Denys 5 months ago

spotify images not loading?

How do I fix spotify images being grey? when I'm not logged in I can see he images of albums but whenever I log in they turn grey and I can't see the album/song image. Is… (read more)

How do I fix spotify images being grey? when I'm not logged in I can see he images of albums but whenever I log in they turn grey and I can't see the album/song image. Is there any way to fix this? I added a image for some context if that helps :) it's how the greyed out songs look.

Asked by melolol 5 months ago

Last reply by jonzn4SUSE 5 months ago

popups blocked from illinois state payment confirmations

In paying my Illinois tax bills i tried to get a print out of my payment confirmation but the site said that this browser blocked my printing, as popups are blocked for … (read more)

In paying my Illinois tax bills i tried to get a print out of my payment confirmation but the site said that this browser blocked my printing, as popups are blocked for their site from your browser

Asked by danhs14 5 months ago

Last reply by Ed 5 months ago

Your Firefox profile cannot be loaded. It may be missing or inaccessible

I have a Mac and downloaded the Firefox application. I opened it in Applications, and it wouldn't open noting: "Your Firefox profile cannot be loaded. It may be missing o… (read more)

I have a Mac and downloaded the Firefox application. I opened it in Applications, and it wouldn't open noting: "Your Firefox profile cannot be loaded. It may be missing or inaccessible." I followed the directions by going into my terminal with the following: /Applications/Firefox.app/Contents/MacOS/firefox -P

But I am getting the same message about the Firefox profile. Firefox will not open, any other suggestions??

Asked by Brian Gill 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Reply to Solution of A Problem

I submitted a question earlier about not being able to use DocuSign. jonzn4SUSE was very quick with a response that worked perfectly. However, when I tried to mark it so… (read more)

I submitted a question earlier about not being able to use DocuSign. jonzn4SUSE was very quick with a response that worked perfectly. However, when I tried to mark it solved, I got the following error message. In addition, I didn't know where to find my original question so I could thank Jon and mark the issue closed. Where should I have looked for it?

Looks like there’s a problem with this site

https://support.mozilla.org/en-US/questions/1517178/solve/1742161?watch=VaKYNgLhnt&utm_campaign=questions-reply&utm_source=notification&utm_medium=email sent back an error.

Error code: 405 Method Not Allowed

   Check to make sure you’ve typed the website address correctly.

Asked by crl4242 5 months ago

Last reply by jonzn4SUSE 5 months ago

Drag and drop multiple emails from Thunderbird to Firefox

Hello, using Windows 10 Version 22H2 (Build 19045.5965), Firefox 139.0.4, Thunderbird 139.0.2, I can drag multiple emails from Thunderbird but not drop them into Firefox … (read more)

Hello, using Windows 10 Version 22H2 (Build 19045.5965), Firefox 139.0.4, Thunderbird 139.0.2, I can drag multiple emails from Thunderbird but not drop them into Firefox (the stop symbol appears and does not let me finish the action). However, dragging and dropping single emails does work. Firefox does not understand the imap address but the drop is registered which is all that is relevant to me. Is this a bug/missing feature in Firefox or a problem with Thunderbird and Firefox on Windows? Or is there a way to do it by simply adjusting (preferrably very few) settings? Dragging and dropping multiple emails using Thunderbird and Firefox on Linux Mint works fine. Dragging and dropping multiple emails from the Windows Explorer to Firefox also works fine. In testing, the issue only arose using Thunderbird + Firefox, Chromium-based browsers also worked fine with Thunderbird. If this is the wrong forum to ask such a question because this should rather be in a bug tracker or something similar, please let me know. If this should be on the Thunderbird thread instead of Firefox, also let me know. Thank you for your help.

Asked by tizian.heckmann 5 months ago

Last reply by Ed 5 months ago

Secure Connection Failed

An error occurred during a connection to lankafriends.com. Peer reports it experienced an internal error. Error code: SSL_ERROR_INTERNAL_ERROR_ALERT The page you are… (read more)

An error occurred during a connection to lankafriends.com. Peer reports it experienced an internal error.

Error code: SSL_ERROR_INTERNAL_ERROR_ALERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem

Asked by rathnayakasenarath4 5 months ago

Last reply by Paul 5 months ago