Showing questions tagged: اعرض كل الأسئلة

Firefox doesn't ask whether to download or open

Under the Applications section of the General 'Tab' of settings I have the option 'Ask whether to open or save' selected. However when I am on a web page click on a downl… (read more)

Under the Applications section of the General 'Tab' of settings I have the option 'Ask whether to open or save' selected. However when I am on a web page click on a downloadable/openable file(which has a app association) - Firefox doesn't ask me whether to save or open - It does both automatically.

I'm using Win 8.1 FF 115.13

Asked by jaiy 4 days ago

hyatt.com still does not work

Hyatt.com can be loaded on other browsers but not on Firefox. There is just a blank page with no error message. There is an archived thread on support.mozilla.or called "… (read more)

Hyatt.com can be loaded on other browsers but not on Firefox. There is just a blank page with no error message. There is an archived thread on support.mozilla.or called "hyatt.com". The suggested solutions don't work or are too complicated. So please solve the problem. And STOP archiving threads that are still an unsolved problem! Am using Win8.1 and auto-updating Firefox.

Asked by janeintoronto 2 months ago

Browsing Issues

I am using AOL as an email account. Many times I am looking at my email, clicking delete or spam, then maybe open one/two/three different emails, read them, delete or sa… (read more)

I am using AOL as an email account. Many times I am looking at my email, clicking delete or spam, then maybe open one/two/three different emails, read them, delete or save, and my whole system freezes. I have to turn off the pc, then logon. I then open CC Cleaner to clear out the issues only to find that there could be 5000+ items in my browser history, a few hundred cookies all in that short period of time - 3 minutes all this stuff clogs up my computer. CC Cleaner will remove all this junk. I then open up Firefox, get into AOL, start another session. Could be I am able to continue to read my emails for a short period or a long period of time, just reading email, then the computer freezes up again. I have to turn off the machine, turn it back on, get into CC Cleaner and clear out the 5000+ browsing history items and cookies. There is no way that I can capture this CC Cleaner Screen information.

One thing that I thought about is that AOL is spamming me with thousands of junk ads, flashing in and out, on the right side of the screen as I read my email or even just open AOL. Since Yahoo took over AOL and redid AOL in the image of Yahoo, things are a horror. I made a formal complaint with the Ad Agency (forgot the name), opted out of all the ads that I am allowed to opt out and nothing gets better. The Ad Agency is of no help. Does anyone have an idea what is going on / what I can do to stop this?

Asked by trshob 1 month ago

Facebook time & date info missing using latest Firefox

Recently Firefox stopped displaying the time/date stamp on Facebook posts. Works fine in other browsers. Doing some research, it seems like this was an issue previously. … (read more)

Recently Firefox stopped displaying the time/date stamp on Facebook posts. Works fine in other browsers. Doing some research, it seems like this was an issue previously. Wish Firefox could fix this on their end. What to do in the meantime?

Asked by Denise 2 months ago

Sudden Proliferation of Google Adds

Shoot!! I just filled this out, and somehow, it reverted me back to This screen again!! I am not a programmer or IT Guy. What I am is a person that is Very alert to sudde… (read more)

Shoot!! I just filled this out, and somehow, it reverted me back to This screen again!! I am not a programmer or IT Guy. What I am is a person that is Very alert to sudden changes in my experiences. I retired 14 years ago, as a Manager in a Manufacturing industry. Very familiar using desktop. For some reason, about a couple weeks ago, some of my sites have begun using google adds, over and over. When I click on the "X", wants to know why, etc. I use Malware Bytes, scans every day. Does NOT discover any malware, but I KNOW something has changed to allow the bombardment! Is it possible it's just a single site that I had to change and log in to? Even if so, WHY doesn't Malware stop them? Should I try a system restore to weeks ago? I am on here Every day.so I'm pretty cognizant of changes! ADVICE PLEASE!! Bruce Pierce

Asked by pierce5 2 months ago

Win.Trojan.Spora-7724442-0

Good morning from London, UK, Recently became unable to update Spybot and Malwarebytes. Ran Windows Defender which didn't find anything but when I run ClamWinPortable, i… (read more)

Good morning from London, UK,

Recently became unable to update Spybot and Malwarebytes. Ran Windows Defender which didn't find anything but when I run ClamWinPortable, it produced and moved the file to quarantine. This makes Firefox unusable. Reinstalled Firefox via another browser and the same thing happens. Do you have any suggestions please?

C:\Program Files\Mozilla Firefox\xul.dll: Win.Trojan.Spora-7724442-0 FOUND


SCAN SUMMARY -----------

Known viruses: 8694286 Engine version: 0.103.11 Scanned directories: 10 Scanned files: 91 Infected files: 1 Not copied: 1 Data scanned: 283.23 MB Data read: 219.19 MB (ratio 1.29:1) Time: 626.294 sec (10 m 26 s) Start Date: 2024:06:09 02:02:13 End Date: 2024:06:09 02:12:39

Asked by allanbrunner 1 month ago

Ctrl+Shift+D no longer brings up "save all tabs" bookmark dialog, now requires alt+B etc., to enable "save all tabs"

Ctrl+Shift+D does not bring up bookmark dialog [no response]. Only way to "save all tabs" now is to press alt+B, then move mouse pointer to dropdown menu and select the "… (read more)

Ctrl+Shift+D does not bring up bookmark dialog [no response]. Only way to "save all tabs" now is to press alt+B, then move mouse pointer to dropdown menu and select the "save all tabs" menu item with the mouse poiter [only]. This kind of defeats the "keyboard shortcut" approach to ease of use. Previous behavior was by pressing Ctrl+Shift+D would bring up a save bookmarks dialog, and I'm done. I use a lot of "save all tabs". This is only become an issue since apparently installing Firefox v115.12.0esr version 2 days ago, which I didn't hardly remember happening. Although I am running Win8.1, but as stated this was not issue before the newer version Firefox installed. This does not appear to be a Win8.1 incompatibility issue. I have intended to upgrade to Win10, but have other more pressing events recently [accidents, hospitals, etc, etc,etc.] My keyboard tests OK. The Ctrl+Shift+D combination registers as an OK keyboard combination. [?] I've run FF with extensions disabled - same results. [?] Thanks.

Asked by roqueedmund 3 weeks ago

Blank pages of 8 Grids under Recent Activity

Dear Firefox Team, It has occurred to my Firefox Browser of the latest version of 115 with some websites I have recently visited however which appear 8 grids of blank or… (read more)

Dear Firefox Team,

It has occurred to my Firefox Browser of the latest version of 115 with some websites I have recently visited however which appear 8 grids of blank or white pages under "Recent Activity" as attached with the image for your technical troubleshooting suggestion.

Those 8 grids of Recent Activity in the older version of Firefox browsers used to have shown colorful graphics or images representative of the recent websites I visited in the recent past.

May I know what I am supposed to do to recover those graphics or images?

Kindly offer any suggestion or solution?

Thank you for your kind attention.


Best regards,


Mr. Topaz Chiu

Asked by Mr. Topaz Chiu 4 weeks ago

firefox private window on my browser

Yesterday firefox private window comes up on my browser...I do NOT want that, how to get rid of it?? My desktop is set up with menus for quick reference; I cannot get pas… (read more)

Yesterday firefox private window comes up on my browser...I do NOT want that, how to get rid of it?? My desktop is set up with menus for quick reference; I cannot get past this private window

Asked by Debbie 1 month ago

Firefox does not display Facebook date/time stamp

Very recently Firefox just stopped displaying the date/time stamp on Facebook on a PC. Nothing has changed on my end. One day it worked, next day it didn't. I am using th… (read more)

Very recently Firefox just stopped displaying the date/time stamp on Facebook on a PC. Nothing has changed on my end. One day it worked, next day it didn't. I am using the latest version of Firefox (115.111.0.esr). I manage several pages and I need to see when people have posted. This is so annoying that I will likely switch everything to a new browser if this can't get fixed. Upon looking this up, I see this is a known issue. Please help. You can see in the attached posts how all posts appear with no date.

Asked by Denise 1 month ago

  • المُؤرشفة

Commander email server on Firefox

Hello, I have intermittent problems of not receiving certain emails on my Commander.net.au server. For reasons unknown emails which contain documents such as newsletters … (read more)

Hello, I have intermittent problems of not receiving certain emails on my Commander.net.au server. For reasons unknown emails which contain documents such as newsletters or greeting cards do not arrive in my email account. I have checked with the sender and they have definitely been sent to the correct address but never arrive. Commander claim there is no firewall to prevent this from happening. Is there a Firefox firewall that is stopping these emails?? Many thanks, Steve

Asked by casm7907 2 years ago

Last reply by casm7907 2 years ago

  • مغلق
  • المُؤرشفة

Why i can't copy the Location address for website?

I have an issue related to copying the address from the website. When I try to copy the Location address from the webpage [removed] it does not allow me to copy the addre… (read more)

I have an issue related to copying the address from the website. When I try to copy the Location address from the webpage [removed] it does not allow me to copy the address. I have tried many times but it does not allow me to copy the address.

Asked by jasontst 1 year ago

Last reply by Paul 1 year ago

  • المُؤرشفة

Sept 2022 updates: keyboard not recognized

This is specific to one website, but it is both new and unique to Firefox. https://playclassic.games/games/turn-based-strategy-dos-games-online/play-sid-meiers-colonizati… (read more)

This is specific to one website, but it is both new and unique to Firefox. https://playclassic.games/games/turn-based-strategy-dos-games-online/play-sid-meiers-colonization-online/play/

Prior to the last two <Firefox> updates (too many, too frequently!), no problem. Both keyboard and mouse were recognized. Since then, only the mouse, although everything's fine when I use Chrome.

Yes, I'm on the latest version, and have cleared caches and rebooted ... after every new version.

Asked by david.orear 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

toggle transcripts timestamps

using firefox, utube has dropped the feature of being able to remove timestamps on transcripts. Has anyone figured out how to get them back as an option to remove them? … (read more)

using firefox, utube has dropped the feature of being able to remove timestamps on transcripts. Has anyone figured out how to get them back as an option to remove them? Thanks for your help.

Asked by d3131l 2 years ago

Last reply by d3131l 2 years ago

  • المُؤرشفة

Where my synced data with email address gone??

I synced forefox data with my email account and when I restore my phone and again sign in error coming ? I also did this on pc but no bookmarks that got synced came… (read more)

I synced forefox data with my email account and when I restore my phone and again sign in error coming ? I also did this on pc but no bookmarks that got synced came and all my storage sites passwords are gone!! what should I do now?

Asked by nishantsen97 1 year ago

Last reply by Paul 1 year ago