Showing questions tagged: اعرض كل الأسئلة

Can't sync or sign out

After logging in to my Firefox account, I am unable to sync or sign out. When I manually try syncing it just spins forever without doing anything. When I sign out and an… (read more)

After logging in to my Firefox account, I am unable to sync or sign out.

When I manually try syncing it just spins forever without doing anything. When I sign out and and confirm, nothing happens. I have tried restarting my machine and Firefox multiple times but the issue persists. This is very strange.

Windows 10 Firefox 89.02

Asked by mike.hamer 2 months ago

Old Firefox account uses old email address

On the Firefox Accounts page I can see FOUR accounts open. One uses an old email address and two are sited on my mobile. How to access these for correcting information/ u… (read more)

On the Firefox Accounts page I can see FOUR accounts open. One uses an old email address and two are sited on my mobile. How to access these for correcting information/ updating? Or do I just log out of the old ones? My previous email account is becoming redundant, why are responses automatically routed to it if I make an online enquiry?

Asked by Cigarshaped 2 months ago

Tabs in multi account container are not synced?

So, my use case is this: I am a tab messy and really don't want to access all tabs from all devices - I am using different "tab landscapes" per device, so to speak. So, … (read more)

So, my use case is this: I am a tab messy and really don't want to access all tabs from all devices - I am using different "tab landscapes" per device, so to speak.

So, enter containers, and their syncing. My idea was to create a few containers and fill with their specific tabs, and enable their syncing, so that I could access these task-specific "tab areas" aka tab containers across different devices, without affecting the overall "tab landscapes". Like or similar to saying "open all in new window" in a bookmark folder.

The container I created is shown on the synced devices, but the tabs are not. e.g. on the desktop PC I have 20 tabs in the container "Marie", on the laptop the container "Marie" is visible, but no tabs visible/listed/..

I enabled the syncing of Open tabs, Add-Ons, and Logins and passwords in the Settings for Sync, and I enabled Bookmark Menus and Firefox Account Sync for the multiple account container addon.

In case I entirely misunderstood the functioning of this, I'd much appreciate any hints on reaching my intended use case as well. =)

All the best Silvana

Asked by Silvana.Leiss 2 months ago

Mozilla emails me on address I'm not using anymore for over 2 years

I reinstalled my browser and logged in to my firefox account. A few hours later I received an email that I should login on multiple accounts to sync (I do not understand … (read more)

I reinstalled my browser and logged in to my firefox account. A few hours later I received an email that I should login on multiple accounts to sync (I do not understand why I got this message since I'm already logged in on multiple computers).

But the most strange thing is that I received this email on an old email address, one that I do not use anymore for a few years and one I have changed some years ago in my firefox account. It's also not my secondary email address in the account.

How is it possible you still use this email address? Do you keep old addresses even after I change it?

Asked by firefox1450 2 months ago

Восстановление случайно удалённых паролей

Здравствуйте! Случайно удалил пароли из профиля firefox. И, к сожалению firefox успел синхронизироваться, а бэкапов я не делал. Подскажите пожалуйста, возможно ли восстан… (read more)

Здравствуйте! Случайно удалил пароли из профиля firefox. И, к сожалению firefox успел синхронизироваться, а бэкапов я не делал. Подскажите пожалуйста, возможно ли восстановить удаленные пароли и логины, или сделать откат последней синхронизации?

Asked by alexandr_l 2 months ago

Firefox account email address

I have been using Firefox more and more for work. The issue is that I was using my personal email address in the Firefox Sync account. I added my work email address and… (read more)

I have been using Firefox more and more for work. The issue is that I was using my personal email address in the Firefox Sync account. I added my work email address and removed my personal. Now I would like to create a personal account so that I can sync with a 'work' and a 'personal' profile, but it seems my personal email address is still associated with my work account. Help! Thanks! Joe

Asked by jaddison8691 2 months ago

Send tab to device doesn't respect "private" status

I open a "New private window" in Firefox. I right-click on it and choose "Send Tab to Device". I choose a device and user where I'm already running Firefox and logged in … (read more)

I open a "New private window" in Firefox.

I right-click on it and choose "Send Tab to Device". I choose a device and user where I'm already running Firefox and logged in as the same user. FWIW, both devices are Windows PCs with Win 10 fully patched and Firefox fully patched.

I get a notification on the destination device and open the tab.

All fine, except that there seems to be no guarantee that the tab which appears on the destination machine will be in a private window. Sometimes it appears in a private window and sometime it appears in a standard window.

I really want to be sure that when I bounce a private tab from one device to another, it stays private.

Is there any way to get certainty?

Asked by James Daniel 2 months ago

Sync problem between Firefox iOS and Firefox Windows desktop

I reinstalled my notebook and lost all my bookmarks in Firefox. The bookmarks are still present in my Firefox iOS app. Both my iOS and desktop browsers are logged in to t… (read more)

I reinstalled my notebook and lost all my bookmarks in Firefox. The bookmarks are still present in my Firefox iOS app. Both my iOS and desktop browsers are logged in to the same account, but they do not sync. I tried to force it, still nothing. The desktop does not show up in the connected devices, but when I try to pair I keep getting the message that I have used the system QR scanner and not the in-app scanner. But I used the in-app scanner next to the URL line.

Any suggestions about how to sync my iOS Firefox to my Windows desktop?

Jeff

Asked by jeffdekleijn 2 months ago

Syncing problems

Despite having set up a Firefox account I am having issues syncing between my Mac and iPhone. The situation: My Mac has my up-to-date bookmarks My iPhone has old bookmark… (read more)

Despite having set up a Firefox account I am having issues syncing between my Mac and iPhone. The situation:

My Mac has my up-to-date bookmarks My iPhone has old bookmarks which I need updating to mirror Mac. Both devices are signed into my Firefox account

However, when I try to sync it leads to my Mac updating with old iPhone bookmarks.

Can anyone help please? How can I ensure my Mac is the default device?

Asked by craig-thomas4 2 months ago

deletion of my firefox account with the username d2onovangregg@yahoo.com is needed as i no loger have access to it at all

good day Mozilla support how are you.s today i would like you.s to delet of my Firefox account with the username d2onovangregg@yahoo.com is needed as i no longer have acc… (read more)

good day Mozilla support how are you.s today i would like you.s to delet of my Firefox account with the username d2onovangregg@yahoo.com is needed as i no longer have access to it at all and cannot delete from my side as i have lost access to it your assistance and help with this would be greatly appreciated and accepted

Asked by donovangregg 2 months ago

sign in

i had firefox account with sync and monitor. I will not reconize my email to sign in. I had to create a new account with the same email that i used before?\ How do i spea… (read more)

i had firefox account with sync and monitor.

I will not reconize my email to sign in.

I had to create a new account with the same email that i used before?\

How do i speak to someone from Mozilla firefox

i need to find out what happened to my original account with all my saved preferences

Asked by mike-taylor1 2 months ago

signed in

If im signed into firefox on 1 computer, and reset my firefox password on a second computer am i automatically signed out of the 1 computer firefox account, or is there s… (read more)

If im signed into firefox on 1 computer, and reset my firefox password on a second computer am i automatically signed out of the 1 computer firefox account, or is there still a chance i can still have all my bookmarks!!!!

Asked by Faerie Caster 2 months ago

Quiero recuperar mis marcadores y contraseñas

Hola, He formateado mi laptop, habiendo sincronizado antes de hacerlo. Cuando volví a instalar Mozilla, inicié sesión y mi antigua configuración no se sincronizó. ¿Hay al… (read more)

Hola,

He formateado mi laptop, habiendo sincronizado antes de hacerlo. Cuando volví a instalar Mozilla, inicié sesión y mi antigua configuración no se sincronizó. ¿Hay alguna forma de recuperar toda mi información, sobre todo los marcadores?

Gracias.

Asked by Donnell 1 month ago

Unable to retreive the history

I synced my data after signing in the firefox account. Now I am signed in different system and logged in to firefox. But it is not syncing the previously synced data on n… (read more)

I synced my data after signing in the firefox account. Now I am signed in different system and logged in to firefox. But it is not syncing the previously synced data on new system.

Asked by Vipul Sharma 1 month ago

Firefox Sync account locked (email was returned)

Hello, My Firefox Sync account was locked because the email bounced. I've since regained access to my email address. How to reset this lock so I can access my account aga… (read more)

Hello,

My Firefox Sync account was locked because the email bounced. I've since regained access to my email address. How to reset this lock so I can access my account again?

Thanks!

Asked by ethereal86 1 month ago