Showing questions tagged: اعرض كل الأسئلة

open previous windows and tabs not working and is greyed out

why is 'open previous windows and tabs' firefox greyed out and not working? I lost all my tabs that are very important and cannot restore previous tabs. Restore previous … (read more)

why is 'open previous windows and tabs' firefox greyed out and not working? I lost all my tabs that are very important and cannot restore previous tabs. Restore previous tabs is also not showing up on the hamburger menu--> History...why? This is so annoying and frustrating. Pls help

Asked by ohm037 3 months ago

List of Favorites and update

Hi everyone, whenever i log in to my mozilla account from another laptop, bookmarks are not updated. I keep my bookmarks very carefully in my main laptop, but i cannot se… (read more)

Hi everyone,

whenever i log in to my mozilla account from another laptop, bookmarks are not updated. I keep my bookmarks very carefully in my main laptop, but i cannot see them updated in any other one. Is it an issue of time, i.e. it needs more time to synchronize or is it something else thay maybe i should be doing?

Thanks, Thanasis

Asked by stath_ath 3 months ago

Can't sign in to Firefox Sync account (wrong password)

I was trying to log in to my Firefox Sync account on my MacBookPro with newly installed MacOS Mojave. But I'm always get the "Incorrecct Password" error message. I'm pret… (read more)

I was trying to log in to my Firefox Sync account on my MacBookPro with newly installed MacOS Mojave. But I'm always get the "Incorrecct Password" error message. I'm pretty sure typing the right password, because I'm using it on my other devices (another MacBook and an Android Phone). And when I'm trying to reset the password, I get the "You've tried too many times" message even though it was my first time trying to reset the password. I can't even create an Account Recovery Key. I'm also getting the "Incorrect Password" when I tried to create the key. Any help? I'm kinda desperate here. It's been 2 days I'm trying to login to my Firefox Sync account/create a Recovery Key.

Asked by pobox1322 3 months ago

Firefox is stuttering after Update

After the new 106.0.3 update to Firefox the browser has been slow. This mainly occurs when copying information from a webpage to a word document. To recreate it you can c… (read more)

After the new 106.0.3 update to Firefox the browser has been slow. This mainly occurs when copying information from a webpage to a word document. To recreate it you can create citations on ZoteroBib and copy them to a word document. It also happens more often when I'm playing music on Spotify web. The music will stutter when I try to copy the information and then resume playing afterwards.

Any help is greatly appreciated. I am using Ublock origin, Bitwarden, Local CDN, and Save to Zotero browser extensions.

Asked by Chase Simmons 3 months ago

Firefox recognized as phone vs. desktop

Suddenly BofA on line banking erroneously recognizes the firefox on my PC as being on a phone, i.e. everything on the BofA side responds with mobile banking. Is there so… (read more)

Suddenly BofA on line banking erroneously recognizes the firefox on my PC as being on a phone, i.e. everything on the BofA side responds with mobile banking. Is there some setting that changed? I am on cable (xfinity) and have made no changes to hardware etc. - literally happened day-to-day.

Asked by boone.m 3 months ago

  • Locked

ff fillable pdf forms

Locking this thread.Please continue here: [/questions/1395545] why don't i have "tools" in my drop down menu? the directions to disable ff fillable pdf say to go to "too… (read more)

Locking this thread.
Please continue here: [/questions/1395545]
why don't i have "tools" in my drop down menu? the directions to disable ff fillable pdf say to go to "tools"

Asked by livingsed 3 months ago

I cannot open, view, or download any attachment in Firefox on Windows 10 or 11

I cannot open, view, or download any attachment in my Hotmail email account Firefox on Windows 10 or 11. For a year (or 2, or 3??) I have had to open MS Edge, sign into … (read more)

I cannot open, view, or download any attachment in my Hotmail email account Firefox on Windows 10 or 11.

For a year (or 2, or 3??) I have had to open MS Edge, sign into my email acct there, and D/L the attached file. When I return to Firefox, I usually have to re-log into my email account.

There are no issues doiny any of that with GMail acct.

Asked by m1g 3 months ago

  • Locked

ff fillable pdf forms

Locking this thread.Please continue here: [/questions/1395545] The directions show a picture that shows the Done button having a split section with a drop down menu. I d… (read more)

Locking this thread.
Please continue here: [/questions/1395545]
The directions show a picture that shows the Done button having a split section with a drop down menu. I don't have that. It does go to a pop up with options, but when I try to hit print, it asks me to sign in. What am I signing in to? I think I am already signed in to firefox, so why doesn't it know that. But it's suggesting gmail, and others, and saying it's for a free trial. I thought ff was providing this through their browser, why is it talking about a free trial? What is it a free trial of? Why am I going to google?

Asked by livingsed 3 months ago

"Old" firefox vs "new" firefox

My firefox crashed. Everytime I tried to open it, it would open two websites in two different windows but it would not do anything else. I had never created a log in fo… (read more)

My firefox crashed. Everytime I tried to open it, it would open two websites in two different windows but it would not do anything else. I had never created a log in for it.

I downloaded a second version of Firefox today. It never asked to overwrite anything so I think everything from the "old" version should still be on my machine. I have now created a log in in the "new" version.

My question is how can I get my passwords and bookmarks moved into the "new". I have searched for answers but I have not been successful.

Asked by jamine.hamner 3 months ago

Google Doc wraps Thai text incorrectly on Firefox

The issue is same as https://support.mozilla.org/en-US/questions/1326549#question-reply but I ask it again so it can be replied. I believe that it is because Firefox some… (read more)

The issue is same as https://support.mozilla.org/en-US/questions/1326549#question-reply but I ask it again so it can be replied. I believe that it is because Firefox somehow takes tone indicators and some vowels that do not take space into account when wrapping.


This issue is a major problem for Thai users because they cannot view the document correctly.

Asked by pontakorn_most 2 months ago

How do I install Firefox to my D: Drive?

There is a partial reply to this question, but it is archived. The bit that is missing is how to move the profile from C: to D: The Profile Manager [link] has many option… (read more)

There is a partial reply to this question, but it is archived. The bit that is missing is how to move the profile from C: to D: The Profile Manager [link] has many options but not that one.

Thank you

Asked by cvhorie 2 months ago

Resetting settings

Every few days Firefox will reset all my settings so that every time I go to regular websites I have to re-enter my account details and do the cookies preferences. This h… (read more)

Every few days Firefox will reset all my settings so that every time I go to regular websites I have to re-enter my account details and do the cookies preferences. This has been happening for several months now. It often crashes first and then when I open Firefox all the settings are gone. I have updated firefox and my graphics driver but it still happens. Please advise how I can stop it doing this?

Asked by phillip22 2 months ago

MS word will only prompt for download and not open

I download many pdf and Word files each day for marking. Opening pdf files in Adobe Reader works automatically OK, but Word files no. This archived question gives a link … (read more)

I download many pdf and Word files each day for marking. Opening pdf files in Adobe Reader works automatically OK, but Word files no. This archived question gives a link to an answer that does not work. "If Firefox does not have a set download action for a type of file, Firefox will save the file by default. If you select Always Open Similar Files in the Downloads panel right-click context menu for the file, (see below) a new Content Type and Action entry will be added to the General panel Applications section of Firefox settings." I went through the Always Open step, but no "Content Type and Action entry" was added.

Judging by the questions in Firefox and more widely, many people are having the same problem. Why cannot the industry standard file types be added to that list by default?

When I have to reinstall Firefox (it is needed frequently), I have to edit/delete a number of unwanted browser search tools. This principle could be used for the list of automatically opened file types as part of Firefox default settings.

Asked by cvhorie 2 months ago

Jumping video

Some sites, for example newspapers, have some sort of video around their written news. When I scroll down to read (other news), this video comes with it and jumps down to… (read more)

Some sites, for example newspapers, have some sort of video around their written news. When I scroll down to read (other news), this video comes with it and jumps down to the low right corner and continue to play. I am not interested, and have to cross it away. This is for Firefox, but not for Safari or Google Chrome. I have tried to find the setting to deactivate this annoying video, but cannot find it. I run iMac 2017, Ventura 13, and Firefox 106.0.3.

One example is on this news article https://www.di.se/analys/lattnadsrally-i-storytel-men-morka-moln-vid-horisonten/

Asked by S 2 months ago