Showing questions tagged:

Firefox history configuration

Hi I noticed that some old links in my history are automatically deleted. How to configure expiration rules (if possible) in order to keep links forever, until manual de… (read more)

Hi I noticed that some old links in my history are automatically deleted. How to configure expiration rules (if possible) in order to keep links forever, until manual deletion? I know that links can be saved in the bookmarks, but when browsing the Internet, unless bookmarking everything :(, no one knows if a link can be useful in the future.

Thanks for your help

Open 2 91

unable to change password after being notified of a hack

After I received a notification of a suspicious sign in from Brazil I attempted to change my password. All went fine until after I received and entered the 6 digit OTC.… (read more)

After I received a notification of a suspicious sign in from Brazil I attempted to change my password.

All went fine until after I received and entered the 6 digit OTC. When I clicked "Submit".... nothing. I tried to reset the password in a Private Window with the same lack of success. I can request the code, receive it via email, and enter it but am unable to submit it.

My account was accessed again from Jakarta and it now appears that the password was changed. On the Profile page it notes that the password was created 08/13/2026.

This is Firefox on Linux Mint 21.3

Open 2 91

What is the "open panel" to activate the vpn?

I logged into my account to try out the VPN. I get to the screen shown in the attached image. It wants me to "go to the open panel and turn it on." What is the open pane… (read more)

I logged into my account to try out the VPN. I get to the screen shown in the attached image. It wants me to "go to the open panel and turn it on." What is the open panel it refers to?

Open 3 90

On return from screen saver latest firefox looses menu, right click menu, bookmark toolbar.

Anyway to fix the issue? Name: Firefox Version: 150.0.1 Build ID: 20260427221700 Distribution ID: canonical-002 User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:15… (read more)

Anyway to fix the issue?

Name: Firefox Version: 150.0.1 Build ID: 20260427221700 Distribution ID: canonical-002 User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:150.0) Gecko/20100101 Firefox/150.0 OS: Linux 6.8.0-111-generic #111~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Tue Apr 14 17:13:45 UTC OS Theme: Yaru / Yaru Multiprocess Windows: 1/1 Fission Windows: 1/1 Enabled by default Remote Processes: 11 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Missing Safe Mode: false Memory Size (RAM): 31.1 GB Disk Space Available: 383 GB

Open 5 90

If i'm signed into my account here will it show me signed in on my browser page?

I want to sync my phone's firefox browser with my computers but I have so many security issues with google that I'm afraied that they may have control of the browser on m… (read more)

I want to sync my phone's firefox browser with my computers but I have so many security issues with google that I'm afraied that they may have control of the browser on my phone, and I most defiantly don't want the issues showing up here on my computer, Just trying to be careful.

Open 1 90

Unable to restore bookmarks in Linux Mint 22

Dell desktop running Mint Mate 22. Bookmarks missing about 50% of bootups. Saved bookmarks to both HTML and JSON during an occasion they did appear, when they next were… (read more)

Dell desktop running Mint Mate 22. Bookmarks missing about 50% of bootups. Saved bookmarks to both HTML and JSON during an occasion they did appear, when they next were missing attempted to restore them via Library pop-up (Manage bookmarks). I could not determine a path to direct the system to either locally saved file. In Library, selected Restore, which then asks me to choose file, but none of the data fields accepted or acted upon input. re-installed Firefox but same result. Then clicked on the saved HTML file, multiple screens flashed on the display, with multiple items in the tray. The final result was the bookmarks were all displayed as expected, but since the problem has been inconsistent, unknown whether they will display on future bootups.

Wish to have guidance on using the Library pop-up to restore saved bookmarks when they are missing. Perhaps some knowledgeable user could post a step-by-step through the restore process.

Open 18 90

WHY THE HECK FIREFOX USES 16 GIGABYTES OF RAM??????????????????????????????

FIREFOX ... MMMMMMMMMMMMMMMMOOOOOOOOOOOOOOOOORRRRRRRRREEEEEEEEEEE THAN 16 GIGABYTES WITH ONLY 4 TABS OPENED. AND OF COURSE .... BROWSER FREEZES, NEED TO KILL FIREFOX TO … (read more)

FIREFOX ... MMMMMMMMMMMMMMMMOOOOOOOOOOOOOOOOORRRRRRRRREEEEEEEEEEE THAN 16 GIGABYTES WITH ONLY 4 TABS OPENED. AND OF COURSE .... BROWSER FREEZES, NEED TO KILL FIREFOX TO STAR WORKING AGAIN ....

WHAT ARE YOU SMOKING THESE DAYS?

Open 4 90

It looks like "turning off hardware acceleration" is not applied to the initial "Firefox - Choose User Profile" !, What should I do ?

Hello All, I'm using Firefox (149.0.2 snap) with LUbuntu 24.04.4 LTS. Because of a wrong graphic driver, I had to turn off hardware acceleration in FF. When FF is starte… (read more)

Hello All,

I'm using Firefox (149.0.2 snap) with LUbuntu 24.04.4 LTS. Because of a wrong graphic driver, I had to turn off hardware acceleration in FF.

When FF is started the Initial "Firefox - Choose User Profile" is unreadable (see attached : wrong_screen.jpg), but if I continue (click somewhere in the window) , all the opened tabs are readable.

Once in FF, if I want to select another profile from the application menu -> .. -> manage profiles, then the "Choose User Profile" window is fine (see attached : good_screen.jpg).

I tried to start FF with the "-P" option to specify wanted profile but it continues to start with the unreadable "Choose User Profile" window.

Could someone give me a solution, except finding the good hardware driver for my computer?

Thanks Bouilla.

Open 1 90

I am unable to request refund for vpn

I wanted to get a refund for the VPN I purchased but the instructions provided on your FAQ [ https://support.mozilla.org/en-US/kb/how-do-i-request-refund-mozilla-vpn ] do… (read more)

I wanted to get a refund for the VPN I purchased but the instructions provided on your FAQ [ https://support.mozilla.org/en-US/kb/how-do-i-request-refund-mozilla-vpn ] do not work. I have been unable to make a request.

Open 3 90

VPN with ethernet (cable) connection not working

Hi, The Mozilla VPN seems to have a hard time with the wired connection (or rather the opposite). As soon as the VPN is on, the connection stops working. The VPN do not … (read more)

Hi,

The Mozilla VPN seems to have a hard time with the wired connection (or rather the opposite). As soon as the VPN is on, the connection stops working. The VPN do not recognize the wired connection, either.

There doesn't seem to be a mention of Ethernet connection anywhere in the FAQs.

Question: is the Mozilla VPN compatible with a wired connection?

Thank you!

Open 1 81

latest firefox is continuously refreshing the page on a Website, both Windows11 and Linux versions. Website loaded ok previously and still loads ok using Chrome. Why?

Firefox version 152.0 : Firefox is continuously refreshing the page on a particular Website, in both Windows11 and Linux versions, making the site unusable ( unable to cl… (read more)

Firefox version 152.0 : Firefox is continuously refreshing the page on a particular Website, in both Windows11 and Linux versions, making the site unusable ( unable to click anything ). The website loaded ok previously using Firefox and still loads ok using Chrome. Disabling extensions doesn't help, neither does deleting the cache and cookies. What changed and why? Is there anything else to try?

Open 18 81

confirmation code never appears on my e-mail

I have a firefox account and I sync it to at least two devices. Now I need to change some settings. When I select the change, a prompt appears, asking for a confirmation … (read more)

I have a firefox account and I sync it to at least two devices. Now I need to change some settings. When I select the change, a prompt appears, asking for a confirmation code as expected. But I never receive a code on my e-mail. I tied many times, over the last days. I checked spam repeatedly. I added accounts@firefox.com to my contacts. What could be the problem? What can I try?

Open 4 81