audio issues

audio stops completely for exactly 0.4 seconds when un-pausing video, this affects any "interruptions" including skipping around, clicking on timestamps and any ohter typ… (read more)

audio stops completely for exactly 0.4 seconds when un-pausing video, this affects any "interruptions" including skipping around, clicking on timestamps and any ohter type. issue stops completely when another youtube tab with a video playing is currently active.

i have tried any regular troubleshooting tips, including any and all forums i've found online to no avail. this is not happening in any other browser.

Open 1 1065

Im unable to download a PIA's VPN for windows, everytime i navigate to it, firefox serves a server error

I got to PIA's website, i navigate to the download vpn section and from there, firefox blocks the connection and says the server is offline, Ive just done this chrome and… (read more)

I got to PIA's website, i navigate to the download vpn section and from there, firefox blocks the connection and says the server is offline, Ive just done this chrome and edge with no issue, my issue is that its not only this site itll do this on.

Open 3 454

recent firefox update can no longer copy and paste when creating a blog post in Squarespace

recent firefox update can no longer copy and paste when creating a blog post in Squarespace, I have been using squarespace for around 15 years for my websites and I have … (read more)

recent firefox update can no longer copy and paste when creating a blog post in Squarespace, I have been using squarespace for around 15 years for my websites and I have never seen this issue, Firefox 15.1 installed and all of a sudden when trying to create a blog post in Squarespace, when I right click a text box pop up and it no longer says paste so I can no longer copy and paste text - this is more than a little annoying, you will not be surprised to know that I am now using Chrome to create my posts, there is no issue in chrome. I am a firefox geek! how can i solve this problem, I just did another update from Firefox, the issue remains I have been using computers for 40 year so I am not a novice but software glitches, I am lost

Open 21 346

free VPN

What are the step-to-step instructions in order to use Free VPN? (see attached image) I did a query on the web and it came back stating that Firefox VPN was not free. I… (read more)

What are the step-to-step instructions in order to use Free VPN? (see attached image) I did a query on the web and it came back stating that Firefox VPN was not free. I am confused. Thank you for your prompt assistance.

Open 12 336

How to get help for Firefox command line parameters

Using Windows 11 and a recent version of Firefox, if I open a command prompt window and enter: C:\Users\Admin\Documents>"C:\Program Files\Mozilla Firefox Esr\firefox.e… (read more)

Using Windows 11 and a recent version of Firefox, if I open a command prompt window and enter: C:\Users\Admin\Documents>"C:\Program Files\Mozilla Firefox Esr\firefox.exe" --help

I get nothing.

But it works if I add "| more": C:\Users\Admin\Documents>"C:\Program Files\Mozilla Firefox Esr\firefox.exe" --help | more Usage: C:\Program Files\Mozilla Firefox Esr\firefox.exe [ options ... ] [URL]

      where options include:
 -h or --help       Print this message.
 -v or --version    Print Firefox version.
 --full-version     Print Firefox version, build and platform build ids.
 -P <profile>       Start with <profile>.
 --profile <path>   Start with profile at <path>.
 --migration        Start with migration wizard.
 --ProfileManager   Start with ProfileManager.
 --origin-to-force-quic-on <origin>
                    Force to use QUIC for the specified origin.
 --new-instance     Open new instance, not a new window in running instance.
 --safe-mode        Disables extensions and themes for this session.
 --allow-downgrade  Allows downgrading a profile.
 --MOZ_LOG=<modules> Treated as MOZ_LOG=<modules> environment variable,
                    overrides it.
 --MOZ_LOG_FILE=<file> Treated as MOZ_LOG_FILE=<file> environment variable,
                    overrides it. If MOZ_LOG_FILE is not specified as an
                    argument or as an environment variable, logging will be
                    written to stdout.
 --console          Start Firefox with a debugging console.
 --headless         Run without a GUI.
 --browser          Open a browser window.
 --new-window <url> Open <url> in a new window.
 --new-tab <url>    Open <url> in a new tab.
 --private-window <url> Open <url> in a new private window.
 --preferences      Open Options dialog.
 --screenshot [<path>] Save screenshot to <path> or in working directory.
 --window-size width[,height] Width and optionally height of screenshot.
 --search <term>    Search <term> with your default search engine.
 --setDefaultBrowser Set this app as the default browser.
 --first-startup    Run post-install actions before opening a new window.
 --kiosk            Start the browser in kiosk mode.
 --kiosk-monitor <num> Place kiosk browser window on given monitor.
 --disable-pinch    Disable touch-screen and touch-pad pinch gestures.
 --jsconsole        Open the Browser Console.
 --devtools         Open DevTools on initial load.
 --jsdebugger [<path>] Open the Browser Toolbox. Defaults to the local build
                    but can be overridden by a firefox path.
 --wait-for-jsdebugger Spin event loop until JS debugger connects.
                    Enables debugging (some) application startup code paths.
                    Only has an effect when `--jsdebugger` is also supplied.
 --start-debugger-server [ws:][ <port> | <path> ] Start the devtools server on
                    a TCP port or Unix domain socket path. Defaults to TCP port
                    6000. Use WebSocket protocol if ws: prefix is specified.
 --marionette       Enable remote control server.
 --remote-debugging-port [<port>] Start the Firefox Remote Agent,
                    which is a low-level remote debugging interface used for WebDriver
                    BiDi and CDP. Defaults to port 9222.
 --remote-allow-hosts <hosts> Values of the Host header to allow for incoming requests.
                    Please read security guidelines at https://firefox-source-docs.mozilla.org/remote/Security.html
 --remote-allow-origins <origins> Values of the Origin header to allow for incoming requests.
                    Please read security guidelines at https://firefox-source-docs.mozilla.org/remote/Security.html
 --remote-allow-system-access Enable privileged access to the application's parent process

Can anyone explain why?

Is it possible to change Firefox so that it works without "| more"?

Note that the above was on my Windows 11 laptop, but I'm sending this from my Windows 7 desktop. None of the suggested topics were appropriate, so I selected the first one "Accessibility".

Open 1 229

Selected text not overwritten when new typing begins

When I select a line of text, normally it would get deleted/overwritten when typing a new line of text, but when I select text in Firefox and begin typing again, it simpl… (read more)

When I select a line of text, normally it would get deleted/overwritten when typing a new line of text, but when I select text in Firefox and begin typing again, it simply deletes the first word in the selection and keeps the rest. Is there a setting to have ALL text selected deleted/overwritten when new text is entered? Selecting one word overwrites the whole word but when an entire line to be deleted is selected, only the first word is deleted and typing begins where that word ends.

Open 7 229

Trying to use the new free firefox vpn, but no pop-up to activate?

I am trying to activate the new free VPN feature, however your steps are not matching what's on my screen. The first step from your [Set up VPN] article says: "Look for t… (read more)

I am trying to activate the new free VPN feature, however your steps are not matching what's on my screen.

The first step from your [Set up VPN] article says:

"Look for the VPN setup prompt in the top-right corner of your Firefox toolbar.

   Click Next to begin the setup process. "

Yet I am not receiving this prompt.

I have logged into my account, encountered issues with my authenticator app and back up keys not being saved, and so signed up with a new mozilla account using my secondary google email. (This account I am raising this ticket with now. My primary account/email is [edited email from public] @gmail.com).

Hoping you can clarify or give an easy route into activating this wonderful new service you've announced. Am I right in understanding that it is different (ie. built-in and free?) to your Paid Service ?

Open 4 229

how to disable my location or delete location history

I have all the location settings I can find on my Firefox browser, google, and device turned off, but the new firefox weather widget still had my hometown as the default … (read more)

I have all the location settings I can find on my Firefox browser, google, and device turned off, but the new firefox weather widget still had my hometown as the default location, which is is not the same location as my IP address. And when I went to buy a book online through Thriftbooks with a guest account the address line autofilled with addresses in my hometown. I do not have any addresses saved to autofill. Where is this information being stored and how do I get rid of it?? Is there something in about:config I can shut off or disable?

Thank you for your time and assistance.

Open 10 228

Audio is not playing on the browser. What must I do to get it working?

I cannot get audio to play on the browser. I've gone into settings and the default says that audio should be on for all websites. However, Youtube, facebook, instagram,… (read more)

I cannot get audio to play on the browser. I've gone into settings and the default says that audio should be on for all websites. However, Youtube, facebook, instagram, etc., won't play audio. Audio plays on other browsers (Chrome, Edge). what must I do to get audio working?

Open 1 220

Now getting ACCESS DENIED

Firefox just updated, now getting ACCESS DENIED at common sites, Home Depot, JC Penney, American Airlines, United Airlines and I don't know how many more. How do I fix… (read more)

Firefox just updated, now getting ACCESS DENIED at common sites, Home Depot, JC Penney, American Airlines, United Airlines and I don't know how many more.

How do I fix this or go back to previous versions of Firefox?

Or just move to Google?

Open 7 218

large amount of RAM

Gentlemen, isn't your browser using a lot of RAM? I've been freaking out about it in recent years. That's only with 25 tabs open!! Despite the fact that the system was in… (read more)

Gentlemen, isn't your browser using a lot of RAM? I've been freaking out about it in recent years. That's only with 25 tabs open!! Despite the fact that the system was installed just a day ago, without any tweaks!!!

Open 21 218

Connectivity and Profile questions

For over a year, my browser occasionally loses connectivity. It may work for 3 hours or 3 days, but inevitably new tabs will stop working and then slowly the others will… (read more)

For over a year, my browser occasionally loses connectivity. It may work for 3 hours or 3 days, but inevitably new tabs will stop working and then slowly the others will stop as well. When this happens, none of my other browsers are impacted. They work fine. It is only Firefox. The only solution is to close everything and lose all my work.

Once I do that and restart Firefox, I receive an error message telling me I am using an older version of Firefox that is not compatible with my profile. The only solution that brings me back to the best starting place is to re-install Firefox.

My company IT spent 3 days trying to find the problem and couldn't. I have uninstalled and reinstalled so many times. All extensions are turned off, as are the two add-ons. I have been using Firefox for over a decade and prefer it to all other browsers, but I need to find a solution or I am going to have to move on. Help!!!

Open 8 217

Firefox can't load Outlook

I use the web client of Outlook for my work email. However, I've run into an issue: while I can log in through Firefox, every so often (and lately it's been quite often) … (read more)

I use the web client of Outlook for my work email. However, I've run into an issue: while I can log in through Firefox, every so often (and lately it's been quite often) I launch the Outlook webpage, and all I get is just a bunch of code (see image). The only thing I've found that makes the page work again is to clear all cookies and cache, and clear the start-up cache, and then launch Firefox again. Obviously, this is very annoying, since I have to log in anew every time (and use 2-step verification, etc.). Does anyone know how I might fix this more permanently so I don't have to keep clearing all my cookies and logging in all over multiple times a week?

Open 3 209