How to remove thumbtack icon from quicklink icons on the homepage of Firefox.

How to remove thumbtack icon from quick link icons on the homepage of Firefox. The little thumbtack icon was by the name of the quick link on my home page. I updated to … (read more)

How to remove thumbtack icon from quick link icons on the homepage of Firefox.

The little thumbtack icon was by the name of the quick link on my home page. I updated to 139.0.4 and now thumbtack in top left corner of quick link icon. I want the thumbtack gone.

Asked by dt.creekmore 12 hours ago

Last reply by jscher2000 - Support Volunteer 9 hours ago

PDF Files Display as Blank in Firefox – Request for Investigation and Resolution

Dear Firefox Support Team, I am encountering an issue where PDF files fail to display properly in Firefox, appearing as blank pages. This problem persists across multipl… (read more)

Dear Firefox Support Team,

I am encountering an issue where PDF files fail to display properly in Firefox, appearing as blank pages. This problem persists across multiple PDF documents, suggesting a potential browser compatibility or configuration issue.

Request:

   Please investigate this behavior to identify the root cause (e.g., rendering engine, plugin settings, or recent updates).
   Adjust Firefox’s default PDF handling settings or implement necessary fixes to ensure proper PDF display.

Additional Details:

   Firefox Version: All
   OS: windows&mac
   File link: https://res.mdpi.com/data/pharmaceuticals-18-00847-v4.pdf
   Steps to Reproduce: Open any PDF file → Blank page appears.

This issue impacts productivity and user experience. Kindly prioritize resolving it or provide workarounds. Thank you for your attention.

Best regards, Mia Yu meijuan.yu@mdpi.com/1036926860@qq.com

Asked by 1036926860 17 hours ago

Last reply by TyDraniu 11 hours ago

OLDER BROWSERS, OLDER MACHINES

OK, for me, this has always been the 'go to' browser of choice.... until recently...!! I've tried a whole heap of browsers, some open-source derivatives, some based on … (read more)

OK, for me, this has always been the 'go to' browser of choice.... until recently...!! I've tried a whole heap of browsers, some open-source derivatives, some based on gecko, you name it, I've tried it.... for Mac and for Windows, although I won't put some of those tripe PC ones on my beloved Mac, and there in lies the problem...!! My Mac Pro is a 17yr old quad which is still quick by today's standard and I run El Capitan as it won't upgrade anymore, running Firefox v78... I don't it to be running the most up to date b'cos I'm not doing anything special to warrant getting t'morrow's browser today.... my problem is.... some of the extension which made this browser run faster have been stopped due to verification issues...!! How did these extensions make to the Add-ons if they were never verified in the first place as they were in use for a while before use was halted...!! Now, I get stupid pop-ups randomly, along with salacious material asking my to join suggestive websites and worse, some of which bounce to 'other' websites when you try to delete them...!! Do you not have ways of verifying these extension before they hit the Add-ons page...?

Asked by SCHILLACI 90 PROFESSORE 8 hours ago

Last reply by Denys 1 hour ago

ATT yahoo mail account blocked some times

I was having issues signing in to my ATT yahoo mail account I have had for years while using firefox. All of a sudden in late 2024 it was intermittent as to if I got in o… (read more)

I was having issues signing in to my ATT yahoo mail account I have had for years while using firefox. All of a sudden in late 2024 it was intermittent as to if I got in or not. I called ATT and the tech was aware and did not have a fix other then to log in on private browser which works. So here is what happens I hit the logo on my firefox face page, it sends me to my log on for yahoo filled in. Hit it, it sends me to att login hit that it goes to password hit that and if it works it brings up the verification page asking numbers sent to my phone. enter those numbers hit enter and I am on my e mail page. if when I hit ATT password and its not going to work it brings up a sorry its us not you try again from ATT if you hit retry it sends you to the open page for yahoo but not your mail. Some times it works next time it doesn't. Help

Asked by norm1417 1 week ago

Last reply by Denys 5 days ago

Eror połaczenia z serwerem Google błąd 400

Witam. Problem występuje z kontami GOOGLE dodawane do Firefoxa. Dane wprowadzanych maili są znajdowane w baziwe konta natomiast przejście dalej. czyli opcja logowania do … (read more)

Witam. Problem występuje z kontami GOOGLE dodawane do Firefoxa. Dane wprowadzanych maili są znajdowane w baziwe konta natomiast przejście dalej. czyli opcja logowania do kona google powoduje taki komunikat jak w tytule.

Asked by Gajusz Pięknicki 1 week ago

Last reply by Denys 5 days ago

let this webpage open even with "Secure Connection Failed" message

https://www.wrightbroslandscaping.com/ won't open, gives me "Secure Connection Failed" message. I want it to open anyway. Error code: SSL_ERROR_INTERNAL_ERROR_ALERT usu… (read more)

https://www.wrightbroslandscaping.com/ won't open, gives me "Secure Connection Failed" message. I want it to open anyway.

Error code: SSL_ERROR_INTERNAL_ERROR_ALERT

usually I am given the option to open it anyway, but not on this page.

Asked by Davyboy 3 hours ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

Location of Firefox files

I just acquired a new Windows 11 computer, and I have installed Firefox. My old computer quit suddenly. I am trying to find the Firefox file location. There is no Mozi… (read more)

I just acquired a new Windows 11 computer, and I have installed Firefox. My old computer quit suddenly. I am trying to find the Firefox file location. There is no Mozilla or Firefox folder in "Program Files", "Program Files (x86), "Downloads", "Users/Appdata/Roaming", or any other location that I have thought of. I want to bring in my bookmarks from my old computer and I only have access to the files in the "Users" folder.

Where might these files be?

Asked by sheldonjp62 2 weeks ago

Last reply by MarkRH 2 weeks ago

Bookmarks not converting

My bookmarks from an older Firefox version are in JSONLZ4 format and when I convert them to html for import to a current Firefox version it loses bookmarks. Firefox will … (read more)

My bookmarks from an older Firefox version are in JSONLZ4 format and when I convert them to html for import to a current Firefox version it loses bookmarks. Firefox will not allow me to import the original JSONLZ4 file. How do I import my bookmarks?

Asked by gary.iwamoto 9 hours ago

Last reply by jscher2000 - Support Volunteer 9 hours ago

audio routing

Recently I have not been able to route the audio to external (wired) speakers when streaming music. The audio comes through the computer just fine. I have also tested s… (read more)

Recently I have not been able to route the audio to external (wired) speakers when streaming music. The audio comes through the computer just fine. I have also tested streaming music on other browsers and the audio does go to the external speakers without an issue.

How do i get the audio back to me external speakers?

Asked by prasmuss 1 week ago

Last reply by jonzn4SUSE 6 days ago

How long the certificate in the new version of Firefox will be valid?

Hi everyone, I have a quick question. Our product uses Firefox, but on March 14, 2025, the root certificate expired, and now we can't use add-ons. If we update Firefox … (read more)

Hi everyone,

I have a quick question.

Our product uses Firefox, but on March 14, 2025, the root certificate expired, and now we can't use add-ons. If we update Firefox to a newer version, the add-ons start working again—but do you know how long the certificate in the new version will be valid?

Looking forward to your reply.

Asked by paramount8848 5 days ago

Last reply by Ed 4 days ago

‘How do I move the "Home" icon to the left side where it used to be before the latest update?’ for ‘Firefox’

I recently needed to reinstall Firefox to attempt to deal with an issue. It turned out Firefox was not the cause but when the new browser opened, it did not have the Home… (read more)

I recently needed to reinstall Firefox to attempt to deal with an issue. It turned out Firefox was not the cause but when the new browser opened, it did not have the Home icon on the toolbar.

I went to "Customize toolbar" and added it but now it shows up on the far right end of the toolbar. It used to be to the left of the URL area. I tried to grab it with the mouse and drag it but it won't move.

Every time I need to jump to a home page I end up going where it used to be. I realize this is small potatoes but is there any way to get it back where it used to be?

Asked by caladie 5 hours ago

Last reply by Denys 4 hours ago

Firefox says it is "up to date" with 115.24.0esr, but Vanguard still says my browser is not supported. What do I do? I have already manually downloaded ESR 15 as my macbook is using 10.13.6. This is supposed to be good until August 1, 2025.

Today, when I went onto Vanguard, at the top of page it said my browser is not supported. However, Firefox says it is "up to date." It had already been changed to 115.24.… (read more)

Today, when I went onto Vanguard, at the top of page it said my browser is not supported. However, Firefox says it is "up to date." It had already been changed to 115.24.0esr, as my macbook uses 10.13.6 High Sierra. Firefox says I am good and supported until August 1, 2025, but I am still getting the non-support message on the Vanguard site. Who is right?

Asked by drbozoprice 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

ACCESS DENIED GROUP ON LOGIN

I'm unable to access GroupOn from my laptop while using FireFox browser. When I attempt to log on using my Email user name, a message that states "ACCESS DENIED" appears.… (read more)

I'm unable to access GroupOn from my laptop while using FireFox browser. When I attempt to log on using my Email user name, a message that states "ACCESS DENIED" appears. I have followed the steps to clear the cache but doesn't correct this issue. I'm able to access using my email user name using an alternative browser but I prefer FireFox. Currently running Windows 10. I receive emails from GroupOn using the same account that I attempt to log on with and receive the "ACCESS DENIED" response. Any knowledge would be appreciated

Asked by JCmeyla 2 days ago

Last reply by Denys 1 day ago