Showing questions tagged:

error message

Why do I continue to receive a message from Firefox after creating a New Profile? Firefox This profile was last used with a newer version of this application. Please … (read more)

Why do I continue to receive a message from Firefox after creating a New Profile?

Firefox This profile was last used with a newer version of this application. Please create a new profile. OK

A new profile PERSONAL #2 was created following the Steps to Create a New Firefox Profile.

What did I do wrong? how to correct, so that I stop receiving the error message?

Open 1 120

Firefox should not permanently delete profiles

TL;DR: I am dumb, but not an idiosyncratic web browser user, and it was too easy for me to accidentally permanently delete all of my browser data. Deleted profiles should… (read more)

TL;DR: I am dumb, but not an idiosyncratic web browser user, and it was too easy for me to accidentally permanently delete all of my browser data. Deleted profiles should be moved into system trash when deleted, not rm'd entirely.

I have never used "profiles" and somehow, after updating firefox, seemed to have created one. I have no interest in using the feature, and therefore went to delete the new profile and disable the feature. Somehow, I instead deleted the profile I had implicitly been using all along. I clicked too hastily through the warning about deleting files, because it simply did not occur to me that deleting something related to this net-new feature should clear all of my *old* data. My goal was to restore the experience I've had in firefox for years (without profiles), but because I failed to adapt to the new feature, I lost everything instead.

I apologize for maybe shouting into the void about this, but I am posting on the off chance that this will reach someone who's involved in the implementation of these features and can save some other dumb person like me from making the same dumb mistake. It's quite painful to suddenly lose years of accumulated bookmarks, extensions, history, etc. The easiest and least intrusive solution would be to always move profiles into system trash when they are deleted, and never permanently delete them.

Open 3 111

profile sync issue

I created a new profile on my account. Whenever I am in the original profile, I can click on the new profile and it will open a new window with a new icon. However, I not… (read more)

I created a new profile on my account. Whenever I am in the original profile, I can click on the new profile and it will open a new window with a new icon. However, I notice that under the new profile, it is not signed in. When I try to sign in, I get an error that says

Account already in use xxx@gmail.com is already signed in to the “original” profile

You can only associate this account with one profile on this computer.


Then it forces me to switch back to the original profile. This tells me that the profile is not syncing for access across devices.

This is happening on my macbook.

Open 3 92

I need to merge my profiles

Been using Firefox for 20+years in poway, ca now in Oregon City, somehow I ended up with 3 profiles, I would like to merge at least the bookmarks and delete 2 To stop con… (read more)

Been using Firefox for 20+years in poway, ca now in Oregon City, somehow I ended up with 3 profiles, I would like to merge at least the bookmarks and delete 2 To stop confusion, thanks Ralph Kirn

Open 1 90

Tiny icon on top of Firefox icon in system tray

Recently a tiny icon of an empty shopping cart has been superimposed at the top right-hand corner of the Firefox icon in my system tray. I want to get rid of it. In addit… (read more)

Recently a tiny icon of an empty shopping cart has been superimposed at the top right-hand corner of the Firefox icon in my system tray. I want to get rid of it. In addition, just in the last few days, I'm being asked to choose among profiles when I sign onto Firefox and I want to have only one default profile and to avoid that extra step in signing on.

Open 4 81

I am being asked by Firefox to create "new profile" which I cannot seem to do.

After closing Firefox, I often get a message for "creating a new profile". It seems difficult to do this and it would be very helpful to have a link where this can be eas… (read more)

After closing Firefox, I often get a message for "creating a new profile". It seems difficult to do this and it would be very helpful to have a link where this can be easily done. Thanks for all your help. Alok Bhargava [edited email from community support forum]

Open 1 80

Much to my regret, I clicked on New Profile, and now all my shortcuts are gone. How to I go back????

Much to my regret, I clicked on New Profile, and now all my shortcuts are gone. How to I go back???? Or, I suppose I could find out how to add shortcuts. But, just so you… (read more)

Much to my regret, I clicked on New Profile, and now all my shortcuts are gone. How to I go back???? Or, I suppose I could find out how to add shortcuts. But, just so you know, I am ANGRY that I am wasting time on this! Why couldn't you have left well enough alone????

Open 1 80

Missing or inaccessible profile

Out of nowhere today I encountered with Firefox seemingly crashing. My laptop said it needed to reboot. Once rebooted I began to get the missing/inaccessible profile er… (read more)

Out of nowhere today I encountered with Firefox seemingly crashing. My laptop said it needed to reboot. Once rebooted I began to get the missing/inaccessible profile error. I tried to uninstall / reinstall but continue to get the error. When I search through for the missing profile per all guidance and troubleshooting Windows says it's not found. When I use the "run" it doesn't bring me to a folder but to a notepad type screen (copy paste below). I do not see where I have any options. Would it be effective to just delete all Mozilla from my laptop? I uninstalled / reinstalled but same error.


[Install308046B0AF4A39CB] Default=Profiles/5yyitbs7.default-release Locked=1

[Profile1] Name=default IsRelative=1 Path=Profiles/cd6wstjp.default Default=1

[Profile0] Name=default-release IsRelative=1 Path=Profiles/5yyitbs7.default-release

[General] StartWithLastProfile=1 Version=2

[BackgroundTasksProfiles] MozillaBackgroundTask-308046B0AF4A39CB-defaultagent=2eq3b8bj.MozillaBackgroundTask-308046B0AF4A39CB-defaultagent MozillaBackgroundTask-308046B0AF4A39CB-backgroundupdate=1syr00zv.MozillaBackgroundTask-308046B0AF4A39CB-backgroundupdate

Open 1 80

Firefox Profiles is actively destructive!

Today I got on my laptop and opened Firefox like I do every day. The browser looked different. It was an ugly purple color. A window showed me information about 'Prof… (read more)

Today I got on my laptop and opened Firefox like I do every day. The browser looked different. It was an ugly purple color. A window showed me information about 'Profiles'. I didn't want any 'Profiles', I just wanted my regular Firefox Browser. So I deleted the Profiles. This also ended up deleting all of my bookmarks and passwords!! It took the last two hours and working with AI to recover my most recent backup which was two years old. Firefox hasn't been backing up any of my data that I actually need, and it actively deleted the things I rely on. Your devs and designers really messed up on this one. I bet no one uses Profiles, but everyone uses passwords and bookmarks to some degree. Why would you build it like that?! Shame, Mozilla. This was a serious error on your part. Bad product design. Make it easier to back up the things we need. Get rid of this useless 'Profiles' function that I bet no one uses.

Open 1 80

Strange messages about two profiles

When I try to login with my Firefox account to configure Sync, I get a message that says that I am logged on to a different profile and asks if I want to switch. If I s… (read more)

When I try to login with my Firefox account to configure Sync, I get a message that says that I am logged on to a different profile and asks if I want to switch. If I switch, I get the same result with the other profile. There is only one profile folder in the Profiles directory, there are no other files or folders. What should I do?

Open 1 70

why do I need a profile when I am the only one using my computer and programs

I really don't need a profile in Firefox and if I delete the profiles listed, you will wipe out all my bookmarks/settings. Why do I need to see a yellow triangle on the F… (read more)

I really don't need a profile in Firefox and if I delete the profiles listed, you will wipe out all my bookmarks/settings. Why do I need to see a yellow triangle on the Firefox app icon?

Open 2 70

How to fix "Your Firefox profile cannot be loaded. It may be missing or inaccessible."

When I try to browse or download another copy, the error message "Your Firefox profile cannot be loaded. It may be missing or inaccessible" appears. How do I fix this? Th… (read more)

When I try to browse or download another copy, the error message "Your Firefox profile cannot be loaded. It may be missing or inaccessible" appears.

How do I fix this?

Thanks

Open 1 60

The browser automatically starts, ignoring the disabling of this setting when the PC starts.

I have a problem with the browser automatically starting when I start my PC. I have this feature disabled (!) ("Open Firefox automatically when your computer starts up" t… (read more)

I have a problem with the browser automatically starting when I start my PC. I have this feature disabled (!) ("Open Firefox automatically when your computer starts up" turned OFF) Everything was fine, but then I started using the "profiles" feature - browser start's to open automatically when i start up my pc.

when I created a new profile (in addition to the main one). The problem appeared, and that was a long time ago (at least half of year ago it was already as now). I hoped that it would be fixed and didn't write to support. Windows and the browser itself have been updated several times since then - this did not help.

Changing the settings in different profiles, creating / deleting them, and other basic actions did not help. What happens is that the browser ALWAYS opens when I start the PC (Profile selection tab, i have turned ON "Select profile when Firefox start up")

I tried turn off \ delete all plugins, turn on\turn off almost every default setting, no effect. What should i do?

Browser version - 150.0 (64-bit) (from "settings-about firefox") Windows 11 Pro 25H2

Currently have 4 profiles in Firefox - but problem appeared after creation on 2nd profile. "Open Firefox automatically when your computer starts up" turned off in every profile.

Open 1 60

copying a profile brings up a profile attached to my old firefox login

Help! I updated my account to a new email months ago. I have been trying to set up a new different profile. Copying a profile or trying to add a profile adds the newly m… (read more)

Help! I updated my account to a new email months ago. I have been trying to set up a new different profile. Copying a profile or trying to add a profile adds the newly made profile to my old email address instead of my new email address. In the new profiles created, I am unable to login to my new email and password.

Open 1 60

fire fox keep pop me this: This profile was last used with a newer version of this application. Please create a new profile.

I already signed in with my account, but it still pop up this:" fire fox keep pop me this: This profile was last used with a newer version of this application. Please cr… (read more)

I already signed in with my account, but it still pop up this:"

fire fox keep pop me this: This profile was last used with a newer version of this application. Please create a new profile.

Open 1 60