Icloud Website

For some reason, I was unable to verify my account. I even thought I was wrong with my password, but that was not the case. When I use a different browser, Apple does not… (read more)

For some reason, I was unable to verify my account. I even thought I was wrong with my password, but that was not the case. When I use a different browser, Apple does not just ask me for a password but also a key; however, this option was not available on Firefox. With this, I can't log in to my iCloud on my Firefox Linux app.

Asked by Blueking 3 months ago

Last reply by jbr 2 months ago

Unable to use ChatGPT-5 on Firefox

Hello, I’m experiencing an issue where I cannot use ChatGPT-5 in Firefox. When I log in and try to select or use GPT-5, nothing loads or functions properly. Other models… (read more)

Hello,

I’m experiencing an issue where I cannot use ChatGPT-5 in Firefox. When I log in and try to select or use GPT-5, nothing loads or functions properly. Other models like GPT-3.5 work normally, but GPT-5 does not respond.

I’ve already tried refreshing the page, clearing cache and cookies, and even disabling extensions — but the problem persists. Could this be a compatibility issue with Firefox? Any advice or support would be appreciated.

Thank you in advance for your help!

Asked by nattapongkhwanchai 3 months ago

Last reply by Denys 3 months ago

BBC videos won't play

Hi. News videos from www.bbc.com won't play. When I ask the BBC website to play a video, I get a blank area of my screen, with a play button. Clicking the button makes… (read more)

Hi. News videos from www.bbc.com won't play. When I ask the BBC website to play a video, I get a blank area of my screen, with a play button. Clicking the button makes it go away, leaving me with just the blank area of the screen. Videos from youtube, movie trailers, etc play fine - it's just videos from a few sites (such as BBC) that yield nothing. I have autoplay videos disabled by default, but: I'm not trying to have the website autoplay; The setting doesn't affect other websites; and there's no way to disable autoplay for the website I'm on (no way I can find, at least).

Asked by Friday Ululani 4 months ago

Last reply by jonzn4SUSE 4 months ago

Yahoo Finance stock charts not loading.

Yahoo Finance stock charts are not loading. Never encountered this problem before this week. A GeekSquad tech support person was not able to fix the problem and recommen… (read more)

Yahoo Finance stock charts are not loading. Never encountered this problem before this week. A GeekSquad tech support person was not able to fix the problem and recommended I contact Firefox. Edge and Chrome load Yahoo Finance stock quote sites just fine; I'm only having trouble with Firefox. Any ideas on how to fix? Thanks! Carol

Asked by ghjcarol 2 months ago

Last reply by Denys 2 months ago

Data Tables open but close immedaitely

I have an Investors.com account and a feature they offer is a stock sector data table that shows recent performance and other information. When I try to open these tables… (read more)

I have an Investors.com account and a feature they offer is a stock sector data table that shows recent performance and other information. When I try to open these tables they close immediately, but if I use my tablet with a different browser they will remain open. I believe this is a simple setting that I need to adjust, but I don't know enough to figure it out.

Asked by dgardelldarin 2 weeks ago

Last reply by rbucata 1 week ago

Firefox v142.0.1 (64-bit) has crippled my browser!!!!

This morning (08/28/25), I updated my browser to v142.0.1 (64-bit), and Facebook as well as other sites have been affected to the point that I can't even see contents now… (read more)

This morning (08/28/25), I updated my browser to v142.0.1 (64-bit), and Facebook as well as other sites have been affected to the point that I can't even see contents now!!!!!!!

I (God forbid) opened the same sites in Edge, and there's no problem viewing them on Edge.

Is there a way that I can roll back this latest update, because I had no problems until this morning. I'm running a Win 10 Pro OS.

Asked by tgt1234 3 months ago

Last reply by Francisco De La Cruz 3 months ago

Twitter/X does not work, I get an error message about Firefox' advanced tracking not working on X

Twitter/X does not display, only an error message that says Twitter/X does not work with Firefox' advanced tracking (or similar). Requesting someone at Firefox and someo… (read more)

Twitter/X does not display, only an error message that says Twitter/X does not work with Firefox' advanced tracking (or similar). Requesting someone at Firefox and someone at Twitter/X get together and fix this so these two entities play nice with each other. Thank you in advance.

Asked by Chicago Dreamer 3 months ago

Last reply by TyDraniu 3 months ago

After the new update, the browser keeps slowing down and crashing

Just what the headline reads, I have had zero problems before but with the new update my browser keeps slowing down and crashing on DuelingBook (a yugioh sim) even though… (read more)

Just what the headline reads, I have had zero problems before but with the new update my browser keeps slowing down and crashing on DuelingBook (a yugioh sim) even though it never did before. I havent tested other sites, but pokemon showdown works still so I wonder what the problem is.

Asked by Thomas Weglarz 1 month ago

Last reply by New Capital 1 month ago

I cannot stream Xfinity since the last update. I have tried all the recommended fixes. Other browsers have no issues on my pc.

I need a fix for a problem that developed from your last update. I cannot stream Xfinity since the last update. I have tried all the recommended fixes. Other browsers hav… (read more)

I need a fix for a problem that developed from your last update. I cannot stream Xfinity since the last update. I have tried all the recommended fixes. Other browsers have no issues.

Asked by Nomadic 1 3 months ago

Last reply by jonzn4SUSE 3 months ago

Firefox 142.0.1 on Windows 10 displays page with video but 115.27.0esr (64-bit) on Windows 7 does not

I am taking a course on Coursera, and while the video lessons are viewable on my W10 box running Firefox 142.0.1 (64-bit), on my W7 box running Firefox 115.27.0esr (64-bi… (read more)

I am taking a course on Coursera, and while the video lessons are viewable on my W10 box running Firefox 142.0.1 (64-bit), on my W7 box running Firefox 115.27.0esr (64-bit) the Coursera page, after briefly displaying the lesson's home page, which includes the normal video playback window, reports "This page encountered an error." I have contacted Coursera, to no avail, and now seek advice from you all. I suppose I can not return on my W7 box to the normal Firefox non-esr releases, but was something changed therein of late that would cause this? It all worked well in July, but now won't work at all. You likely can not access the page without being a registered student, but just in case, the URL is https://www.coursera.org/learn/html/lecture/d6Pha/accessible-web

Arthur

Asked by NotLiable1 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Blockedd Site

I am being blocked by newyorktimes.com. I have tried access after disabling all my extensions and preventing tracking for this site. It makes no difference. This just sta… (read more)

I am being blocked by newyorktimes.com. I have tried access after disabling all my extensions and preventing tracking for this site. It makes no difference. This just started happening. It is not a problem with my accoun\t as I can acces the site with Microsoft Edge.

Asked by Larry Z 4 months ago

Last reply by David DeBord 3 months ago

PWAs only work for domain, not full url path?

I tried making a PWA ("Add tab to taskbar") for "https://discord.com/channels/@me," but when I launch it, it only navigates to "https://discord.com," which is a splash pa… (read more)

I tried making a PWA ("Add tab to taskbar") for "https://discord.com/channels/@me," but when I launch it, it only navigates to "https://discord.com," which is a splash page that prompts you to either download the Discord desktop app or continue on the web (clicking to continue on web then takes you to ./channels/@me). Examining the desktop shortcut for the PWA confirms that the URL it targets is "https://discord.com"; however, changing this url manually in the shortcut then relaunching it STILL only navigates to the discord.com domain, not the full discord.com/channels/@me url path that I specified.

Can anyone else confirm whether PWAs can only currently target a domain, not a specific url path?

Asked by fiffox 1 month ago

Last reply by Agent virtuel 1 month ago

Pasting from SharePoint/OneDrive to Outlook Web App

Hello, I have spent the last couple of hours reading through other questions and posts but nothing seeemd to work. If I try to copy a shared link in OneDrive or SharePo… (read more)

Hello, I have spent the last couple of hours reading through other questions and posts but nothing seeemd to work. If I try to copy a shared link in OneDrive or SharePoint on my desktop and then paste that link into Outlook Web App, the paste function does not work. The option is there, but the actual pasting does not materialise. CTRL+V also does not work. The only thing that does work is if I paste the link into another window first and then copy again, and the CTRL+V works. Right click and paste never works. I have tried this in a private window and in safe mode. I have also checked the clipboard settings in about:config to make sure they are not working against me. It works fine on Chrome. I made a quick Loom to demo the issue: https://www.loom.com/share/911ae68d614947aa9ea6beaba0d2f5b0?sid=2257b601-939b-4d95-90d8-bb2c95b1ed81 Firefox is up to date, as is Windows. It has been like this since I moved over from Chrome a few weeks ago. Is this a common issue or a 'me' problem? I have seen all the workarounds, but I am trying to understand why right-click, paste just doesnt work. Any suggestions are much appreciated.

Asked by knightysmith 1 month ago

Last reply by Agent virtuel 1 month ago

Sorry, your browser does not support this feature. Please use a different browser and try again.

Facebook Games - I get this: "Sorry, your browser does not support this feature. Please use a different browser and try again. " What do I do? - 10/20/2025 … (read more)

Facebook Games - I get this: "Sorry, your browser does not support this feature. Please use a different browser and try again. " What do I do? - 10/20/2025

Asked by christine41036 1 month ago

Last reply by Denys 1 month ago

Firefox not supporting video calls. Recent change by MS

bold text Microsoft seems to have cut Firefox out for video chats. This is a recent change. Their message is that video is not supported by my browser (Firefox) … (read more)

bold text

Microsoft seems to have cut Firefox out for video chats. This is a recent change. Their message is that video is not supported by my browser (Firefox)

Asked by krand7 5 months ago

Last reply by Glen Ford 2 months ago

after logging into websites there is only a blank screen - happens on multiple websites

I am on Firefox 142.01 and Windows 11. For the past month or so, after logging into websites such as chewy.com, orbitz.com, marriott.com etc, the screen returns complete… (read more)

I am on Firefox 142.01 and Windows 11. For the past month or so, after logging into websites such as chewy.com, orbitz.com, marriott.com etc, the screen returns completely blank. I then have to go to Chrome if I want to do anything. I use NoScript 13.0.9 and have allowed all access so not sure what is blocking the browser content. There are no error messages or anything displaying at all. Any assistance is appreciated, thank you!

Asked by stodiej 3 months ago

Last reply by TromoSM 3 months ago