Showing questions tagged: اعرض كل الأسئلة

After last update, more that 5 open tabs cause computer to freeze

When I have multiple tabs open, around the 6th tab, the entire computer freezes. I have to press the physical button to shut down and restart. This behavior started with … (read more)

When I have multiple tabs open, around the 6th tab, the entire computer freezes. I have to press the physical button to shut down and restart. This behavior started with the last Firefox update. It doesn't happen when I use Brave browser. What changed to cause this?

I'm running Mozilla Firefox for Linux Mint mint 100 - 1.0 version 141.0.3 (64 bit) on Linux Mint 22.1 Cinnamon. These are the latest versions of Mint and of Firefox for Mint.

Asked by Rhonda67 5 months ago

Last reply by Kiki 4 months ago

Since I installed the Firefox 141.0 update I can't login to Reddit

Hello, since I installed the Firefox 141.0 update today, I can't login to Reddit. I tried logging into Reddit right after updating Firefox, so did a System Restore to see… (read more)

Hello, since I installed the Firefox 141.0 update today, I can't login to Reddit. I tried logging into Reddit right after updating Firefox, so did a System Restore to see if that corrected the problem, and it did.

To double check, I installed the Firefox 141.0 update again, and encountered the same problem logging into Reddit again, so it's definitely this new update causing the problem.

I've attached the Reddit messages I get. The 1st is the initial message, and the 2nd after I retry logging in.

I would greatly appreciate help with this.

Thank you,

Michael T.

Asked by phoenix71 6 months ago

Last reply by Kiki 3 months ago

Turn off rounded corners

Hello, In the latest update I got it made everything into rounded corners. The Tabs and Settings windows as an example. How do I undo that? I checked thoroughly in the… (read more)

Hello,

In the latest update I got it made everything into rounded corners. The Tabs and Settings windows as an example. How do I undo that?

I checked thoroughly in the appearance settings and dont see a way to do that. I specifically switched my entire world over to Firefox to get out of the rounded corner UI world only in time for this switch to happen. How do i undo it?

Asked by Eric Long 2 months ago

Last reply by Agent virtuel 2 months ago

Walmart Cookies on Private page showing up on regular pages no matter what I do

I am old-school security conscious & have been using FF since its inception. Really. Clear my cache & delete browsing cookies on a regular basis. I use a private … (read more)

I am old-school security conscious & have been using FF since its inception. Really. Clear my cache & delete browsing cookies on a regular basis. I use a private window for shopping and q&a info gathering. Recently I saw Walmart.com showing up in my cookies and couldn't figure out how/why as I *only* look at Walmart in a private window. Today I realized Walmart has managed to bypass the private window options and place cookies anyway! To say I'm furious about this is an understatement. I have adjusted my settings to "Strict" but it's still able to bypass the private window and is staying on my computer. I am updated to the most recent FF version; running MacOs Sonoma 14.7.7 which was just recently updated; I'm not going past this one for now but that really shouldn't be the issue. This is most definitely a FF issue and one that needs to be rectified not just because it's Walmart but because if they can do it so can others soon enough. This cannot stand.

Asked by lindawasson9to5 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Sad about changes that don't allow my custom home page

I have been an avid (make that RABID) Firefox user and advocate for more than a decade. I recently had to wipe my hard drive and am still going through the painful proces… (read more)

I have been an avid (make that RABID) Firefox user and advocate for more than a decade. I recently had to wipe my hard drive and am still going through the painful process of putting things back the way I like them.

Firefox is (was?) my preferred and default browser. I use other browsers only when forced to for work or when Firefox doesn't function with certain apps.

Now, the new version of Firefox does not allow me to set my own home page. I have a choice of Firefox or blank for new tabs. Yes, I can click on the Home icon to get to my preferred home page... but that's another step. Why?

It's only one day in, but honestly, I'm seriously thinking about moving to another browser that doesn't require me to MANUALLY click a home icon to get where I want. WTF?

Whatever you say, you've made it super difficult for this loyal user.

(

Asked by Penelope Poole 4 months ago

Last reply by Paul 3 months ago

Addons won't update

Tried four times in a row. Had the problem In 142.01. Updated to 143.01. No help. First image is after the update attempt. I intentionally chose not to update 3 of t… (read more)

Tried four times in a row. Had the problem In 142.01. Updated to 143.01. No help.

First image is after the update attempt. I intentionally chose not to update 3 of them

Second image after relaunch.

Asked by noel_envode 3 months ago

Last reply by Ed 3 months ago

Access Denied for commonly used websites

I am now receiving this notice for more and more commonly accessed websites. I get the message if I have https only selected or not selected. Currently receiving for Lo… (read more)

I am now receiving this notice for more and more commonly accessed websites. I get the message if I have https only selected or not selected. Currently receiving for Lowes, Home Depot, American Airlines and more. I can go to a Firefox 135.0.1 browser on a separate desktop accessing the internet through the same router and do not have issues. I suspect I have been upgraded by Mozilla into a less functional browser version for whatever reason that Mozilla does this.

Sample Messages:

American Airlines Access Denied You don't have permission to access "http://www.aa.com/" on this server.

Reference #18.ea382f17.1754673395.2abc2b02

https://errors.edgesuite.net/18.ea382f17.1754673395.2abc2b02

Lowes Access Denied You don't have permission to access "http://www.lowes.com/search?" on this server.

Reference #18.89f8cd17.1754677280.265017bc

https://errors.edgesuite.net/18.89f8cd17.1754677280.265017bc

Asked by martrw1 5 months ago

Last reply by Christer Andersson 2 months ago

Firefox uses much more memory than Chrome

When I brought Firefox up about a week ago, it presented me with a survey, results of which were sent to Firefox developers. They asked several multiple choice questions… (read more)

When I brought Firefox up about a week ago, it presented me with a survey, results of which were sent to Firefox developers. They asked several multiple choice questions about features, but they didn't ask a very important question: Would you use Firefox more if it used less system memory? I currently use Google Chrome for about 2/3 of my web browsing because Firefox uses up too much system memory. I would prefer to use Firefox most of the time, but can't, since it bogs down when memory usage gets too high.

The survey should have included a text input box so users could enter any comments for the developers, and the survey did NOT do that.

So, after completing the survey, I was disappointed that I couldn't comment on the most important issue I have with Firefox. I would like the Firefox dev team to try get Firefox's use of system memory down. A short while ago, I opened 4 websites in Google Chrome, then opened the exact same 4 websites in Firefox. The attached shows the memory usage of each browser.

Asked by mikeschwarz85018 5 months ago

Last reply by ronv2 1 week ago

Firefox crashes every time I try to load an Attlisan JIRA webpage- only since upgrading to Windows 11

Is it a known issue that opening JIRA web pages immediately crashes and closes the Firefox browser on Windows 11. It never happened on Windows 10 however due to Windows 1… (read more)

Is it a known issue that opening JIRA web pages immediately crashes and closes the Firefox browser on Windows 11. It never happened on Windows 10 however due to Windows 10 end of life we've been forced to upgrade at work. Now this crashes on a key webpage (we're software delevelopers). So we might have to change to Chrome which I really don't want to do. It would be great if you could find any or many crash reports I've filed and fix the issue.

I've copied the crash report info here in case its of use.

AdapterDeviceID: 0x2216 AdapterDriverVersion: 32.0.15.6614 AdapterSubsysID: 0000000c AdapterVendorID: 0x10de AvailablePageFile: 115913166848 AvailablePhysicalMemory: 101009371136 AvailableVirtualMemory: 138522275762176 BackgroundTaskMode: 0 BuildID: 20250918214338 CPUMicrocodeVersion: 0xa20120a ContentSandboxCapable: 1 ContentSandboxLevel: 8 ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true CrashTime: 1758883843 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true EventLoopNestingLevel: 1 GPUProcessLaunchCount: 1 GPUProcessStatus: Running GpuSandboxLevel: 1 HeadlessMode: 0 InstallTime: 1758532709 LastStartupWasCrash: 1 LauncherProcessState: 0 ModuleSignatureInfo: {"Microsoft Windows":["oleaut32.dll","sapi.dll","CryptoWinRT.dll","windows.internal.shell.broker.dll","explorerframe.dll","PCShellCommonProxyStub.dll","devenum.dll","twinapi.dll","dataexchange.dll","wpnapps.dll","Windows.Security.Integrity.dll","mfcore.dll","ondemandconnroutehelper.dll","wshbth.dll","nlansp_c.dll","winrnr.dll","NapiNSP.dll","wscapi.dll","directmanipulation.dll","Windows.Globalization.dll","Windows.ApplicationModel.dll","Windows.UI.Immersive.dll","Bcp47Langs.dll","textinputframework.dll","linkinfo.dll","Windows.System.Launcher.dll","Windows.StateRepositoryPS.dll","OneCoreCommonProxyStub.dll","ktmw32.dll","wininet.dll","mfplat.dll","RTWorkQ.dll","webauthn.dll","Windows.UI.dll","WTDSENSOR.dll","mscms.dll","srvcli.dll","iertutil.dll","CompPkgSup.DLL","OneCoreUAPCommonProxyStub.dll","windows.staterepositorycore.dll","windows.staterepositoryclient.dll","twinapi.appcore.dll","rasadhlp.dll","MMDevAPI.dll","npmproxy.dll","AudioSes.dll","winhttp.dll","propsys.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","netprofm.dll","FWPUCLNT.DLL","CoreUIComponents.dll","taskschd.dll","winnsi.dll","Microsoft.Internal.WarpPal.dll","dcomp.dll","CoreMessaging.dll","wsock32.dll","winmm.dll","uxtheme.dll","dwmapi.dll","resourcepolicyclient.dll","DXCore.dll","DWrite.dll","directxdatabasehelper.dll","avrt.dll","dxgi.dll","wtsapi32.dll","secur32.dll","windows.storage.dll","IPHLPAPI.DLL","dnsapi.dll","netutils.dll","winsta.dll","rsaenh.dll","kernel.appcore.dll","sspicli.dll","mswsock.dll","CRYPTBASE.dll","msasn1.dll","ntasn1.dll","ncrypt.dll","umpdc.dll","fltLib.dll","version.dll","dbgcore.dll","ntmarta.dll","bcrypt.dll","powrprof.dll","dbghelp.dll","cryptsp.dll","devobj.dll","cfgmgr32.dll","profapi.dll","KERNELBASE.dll","gdi32full.dll","wintrust.dll","ucrtbase.dll","bcryptPrimitives.dll","WinTypes.dll","crypt32.dll","msvcp_win.dll","win32u.dll","shlwapi.dll","imagehlp.dll","rpcrt4.dll","imm32.dll","ws2_32.dll","setupapi.dll","SHCore.dll","psapi.dll","combase.dll","kernel32.dll","shell32.dll","nsi.dll","msctf.dll","msvcrt.dll","gdi32.dll","clbcatq.dll","ole32.dll","sechost.dll","advapi32.dll","user32.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","freebl3.dll","gkcodecs.dll","nss3.dll","mozglue.dll","softokn3.dll","lgpllibs.dll"],"Citrix Systems, Inc.":["CtxMFPlugin64.dll","CtxWebAuthnHook.dll","Citrix.Hdx.WebAuthnProtocol.dll","CtxWsApi64.dll","PicaWsApi64.dll","CxInjIme.dll","Citrix.Hdx.Seamless.Hooking.dll","PicaWtsHook.dll","SCardHook.dll","ShellHook.dll","FullScreenHook.dll","MfApHook.dll"],"Microsoft Windows Software Compatibility Publisher":["VCRUNTIME140_1.dll","VCRUNTIME140.dll","msvcp140.dll"],"SentinelOne Inc.":["InProcessClient64.dll"]} NimbusEnrollments: 1-callout-contextual-chatbot-suggestion-treatment-a-tab-switching-copy-rollout:treatment-a-tab-switching-copy,account-adoption-pxi-menu-rollout-v2:treatment-a,address-bar-update-launch-hold:scotch-bonnet,ai-chatbot-page-summarization-mvp-treatment-a-callout-badge-rollout:treatment-a-callout-badge,backgroundupdate-enable-unelevated-installations-rollout-3-release:enabled,chips-rollout-to-firefox:control,context-id-rotation-every-7-days:control,custom-wallpapers-no-message-rollout-release:control,deprecate-ipaddrany-rollout-for-release:control,desktop-address-autofill-uk-release-rollout:treatment-a,device-migration-accounts-toolbar-icon-rollout:treatment-a,disable-enrollment-status-telemetry-for-firefox-desktop-via-nimbustelemetry:control,enable-nimbus-sql-datastore:control,encrypted-client-hello-fallback-mechanism:control,enforce-crlite-results-and-limit-use-of-ocsp-rollout:enforce,fox-doodle-multi-action-cta-2025-rollout:treatment-a,fx-accounts-ping-release-rollout-2:control,link-previews-all-channel-rollout-without-onboarding:long-press-preview,login-status-advisory-callout-rollout:treatment-a,long-term-holdback-2025h1-growth-desktop:delivery,mozilla-vpn-in-private-browsing-treatment-d-rollout-en-only:treatment-d,one-click-sponsored-settings:control,pdf-annotations-highlight-treatment-b-rollout:treatment-b,pin-frequently-used-websites-143-promo-rollout-all-locales:rollout-branch,relay-integration-into-firefox-release-for-all-fxa-users:enable-relay-integration,report-this-ad:control,smart-tab-groups-rollout-worldwide-en-excluding-us:smart-tab-groups,spoc-positions-and-placements-rollout:control,storage-access-heuristic-restriction-rollout:treatment-branch,taskbar-tabs-discovery-en-rollout:delivery,unified-api-for-spocs-and-top-sites-controlled-rollout-for-release-133:control,visual-card-updates:updated Notes: FP(D10-L1000-W0000100-T01) Has dual GPUs. GPU-#2: AdapterVendorID2: 0x000a, AdapterDeviceID2: 0x000a, AdapterSubsysID2: 0000000c, AdapterDriverVersion2: DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox QuotaManagerStorageIsNetworkResource: 0 RDDProcessStatus: Running ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 388 StartupCacheValid: 0 StartupCrash: 0 StartupTime: 1758883835 SubmittedFrom: Client SystemMemoryUsePercentage: 26 TelemetryEnvironment: 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AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
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RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
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useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.

Asked by sward4 3 months ago

Last reply by Paul 3 months ago

How to disable AI in Firefox completely?

With Firefox 144, there is unasked for/unwanted AI introduced. How do I ensure that all AI is completely disabled in my browser? I found a link describing some settings, … (read more)

With Firefox 144, there is unasked for/unwanted AI introduced. How do I ensure that all AI is completely disabled in my browser? I found a link describing some settings, but want to confirm this will disable ALL AI in the browser. I don't want it, don't trust the privacy/security holes yet to be found and would prefer it was not included in Firefox to begin with. The list I've found is:

  • user_pref("browser.ml.chat.enabled", false);
  • user_pref("browser.ml.chat.menu", false);
  • user_pref("browser.ml.chat.page", false);
  • user_pref("browser.ml.chat.shortcuts", false);
  • user_pref("browser.ml.chat.sidebar", false);
  • user_pref("browser.ml.enable", false);
  • user_pref("browser.ml.linkPreview.enabled", false);
  • user_pref("browser.ml.linkPreview.optin", false);
  • user_pref("browser.ml.modelHubRootUrl", "");

Will this do it? What about:

browser.ml.chat.nimbus

Do I need to clear that field to ensure I don't get some auto opt-in in the future as more and more of this "stuff" is put into the browser?

Why not leave Firefox as a security/privacy conscious browser and put out a separate AI browser (FirefoxML?) for those that are not as concerned. How does Mozilla ensure that no information is leaked through AI from sessions for professionals that must protect physician/patient, attorney/client information or other legally confidential information?

Asked by mozcrash1 2 months ago

Last reply by Agent virtuel 1 month ago

Firefox Multi-Account Containers Issue

I recently wiped & reloaded my computer. Multi-Account containers re-installed successfully & I see all my containers. The issue is with sign-in to Reddit.com w… (read more)

I recently wiped & reloaded my computer. Multi-Account containers re-installed successfully & I see all my containers. The issue is with sign-in to Reddit.com website. If I try to login using a container, I get invalid username or password error. If I login without using a container, it's fine. I am copy/pasting my account info. I tried different containers; same issue. Tried creating a new container; same issue. Try again without using a container; login to Reddit is successful.

Asked by cgifford 3 months ago

Last reply by Lonnie 5 days ago

Passwords lost

Firefox is not saving my passwords. Every time I start up my laptop, all the saved passwords are gone. I have tried a refresh and a new install as well, but the problem p… (read more)

Firefox is not saving my passwords. Every time I start up my laptop, all the saved passwords are gone. I have tried a refresh and a new install as well, but the problem persists. I have to sync to my other machine to restore them.

Asked by Blue 4 months ago

Last reply by Shirmaya John 4 months ago

Recent update

The previous version allowed me to have Firefox as my browser and Brave as my search engine. Now Brave is both my browser and search engine. In the general settings, it s… (read more)

The previous version allowed me to have Firefox as my browser and Brave as my search engine. Now Brave is both my browser and search engine. In the general settings, it says Firefox is my default browser. I'm confused. I just want to be like it was before the update. Please help.

Asked by GMD 4 months ago

Last reply by Paul 4 months ago

Screen Tearing only in Firefox

I get screen tearing on videos or when i scroll on any website. Only happens on Firefox, I've tested Chrome, Edge, Opera. https://streamable.com/80gxcm Smooth Scrolling… (read more)

I get screen tearing on videos or when i scroll on any website. Only happens on Firefox, I've tested Chrome, Edge, Opera.

https://streamable.com/80gxcm

Smooth Scrolling is Off. Hardware Acceleration is Off. I've tried toggling "gfx.font_rendering.directwrite.force-enabled" Firefox is up to date.

None of this has helped.

Asked by niktr 1 week ago

Last reply by jonzn4SUSE 1 week ago