Firefox Community Forum

VPN is on. I can't access the internet. Error message is either: An error occurred during a connection to www.thewindowsclub.com. SSL received a record that exceeded the maximum permissible length.

Or: Connect to the internet You're offline. Check your connection.

I've googled the issue but it talks about ports and tunnels and going into settings. I've looked in the VPN Mozilla settings and there only seems the option to either include or exclude a website from the VPN. Nothing about different ports and testing. I've already written this message once but the VPN was on so it disconnected the internet and I lost this message! Trying a 2nd time now without the VPN

Any help? Or should I give up with it?

thanks Annie

When I select a line of text, normally it would get deleted/overwritten when typing a new line of text, but when I select text in Firefox and begin typing again, it simply deletes the first word in the selection and keeps the rest. Is there a setting to have ALL text selected deleted/overwritten when new text is entered? Selecting one word overwrites the whole word but when an entire line to be deleted is selected, only the first word is deleted and typing begins where that word ends.

When I logged in this morning my FireFox screen had changed. The window for searches had disappeared and the "pocket" selections were all about India and its events. None of the previous options were there. What happened and how do I get back to where things were?

Robert Blackstock

I really appreciate Firefox's built in translator; it is extremely helpful. However there is one thing that bugs me, when translating a page that has multiple language options. For example, when translating a page from German to English, the word "Deutsch" (often listed in the website's built in language settings) is translated not to "German", but to "English". While technically correct in that the page is now displaying English thanks to the Firefox translation, it would probably be better to show "German" so that it is easier to switch the website language and not have a duplicate "English" option in the website's dropdown menu. I have noticed this on multiple websites, specifically with German, but it might be with other languages as well. Hopefully this explanation of the issue makes sense, and see my attached screenshot which shows this issue. Please let me know if there is somewhere else I should submit this too.

Hello All,

I'm using Firefox (149.0.2 snap) with LUbuntu 24.04.4 LTS. Because of a wrong graphic driver, I had to turn off hardware acceleration in FF.

When FF is started the Initial "Firefox - Choose User Profile" is unreadable (see attached : wrong_screen.jpg), but if I continue (click somewhere in the window) , all the opened tabs are readable.

Once in FF, if I want to select another profile from the application menu -> .. -> manage profiles, then the "Choose User Profile" window is fine (see attached : good_screen.jpg).

I tried to start FF with the "-P" option to specify wanted profile but it continues to start with the unreadable "Choose User Profile" window.

Could someone give me a solution, except finding the good hardware driver for my computer?

Thanks Bouilla.

The topic chosen is the best of a 'bad' list.

I have started using the Multiple Profiles feature in Firefox.

If I have two instances of Firefox running and I open the Bookmark Manager in both instances there is no obvious indicator as to which Firefox instance a Bookmark Manager belongs.

I have currently created a folder within the Bookmarks Menu folder that has been given the same name as the profile. Is there a better way?

Firefox often interferes with AMD Adrenalin. If features provided by AMD—such as the performance overlay and recording functions—don’t work properly while playing a game, closing and reopening Firefox usually resolves the issue. Also, after installing the latest AMD driver (version 26.6.2) today, a specific game won’t even launch. However, if I close Firefox in this state, the game surprisingly runs without any issues. I’ve long suspected that Firefox has poor compatibility with AMD, but preventing games from running seems to be taking it too far. I hope they will collaborate with AMD to ensure these issues no longer occur

Widgets had been working well for me up until today, when I discovered that none of the widgets below my shortcuts were loading. In the widget settings, they're activated, but only weather shows up (in the top right corner). What am I doing incorrectly?

I wanted to turn on the built-in VPN feature on my Firefox web browser. After I clicked on the Get Started button, and I signed in to my account, Afterwards, I saw the same Get Started dialog box appear again. Why is this happening?

I'm signed up and I get a window that says, to turn on VPN, Click the Turn On button. When I click VPN near the upper right corner of the browser, I see only a Get Started button, no Turn On button. If I click the Get Started button, it re-opens the window that indicates I'm signed in and tells me to click the Turn On button, again.

Can you assist?

Thanks much, Ken

I had the hardest time downloading Mozilla Firefox on my computer and getting the correct one much less I purchased the Mozilla VPN and I really got it for my Samsung TV and I’ve tried and tried and tried to get it on there and I haven’t used it so I was wondering if I could get a refund on my MozillaI had the hardest time downloading Mozilla Firefox on my computer and getting the correct one much less I purchased the Mozilla VPN and I really got it for my Samsung TV and I’ve tried and tried and tried to get it on there and I haven’t used it so I was wondering if I could get a refund on my Mozella VPN thank you, Mark Yarbrough

Over the years I've added dozens of additional search engines; periodically I've "archived" lesser used search engines by toggling their visibility (to reduce clutter and speed up my search process), and when an "archived" engine becomes relevant to me again I've simply toggled the engine back to a visible state. However, as of version 152, this functionality appears to have been removed for user-added search engines. Is there a way to restore this functionality?

I've searched here and elsewhere on the web for a workaround, and perused the about:config variables, but have not been able to find anything. The show/hide functionality is still present for builtin search engines, so it seems like there must be some way to restore it for all search engines.

Thanks in advance for your help!

I’ve been experiencing an issue where dragging a URL or text from Notepad++ into Firefox causes the text to be removed from Notepad++. It behaves like Firefox is requesting a MOVE operation instead of a COPY. This only happens with Firefox, dragging the same text into Vivaldi, Chrome, Edge, etc. does not delete the text.

Here’s everything I’ve already tried:

1. Verified it’s not a Notepad++ setting Disabled “Multi‑Editing” in Notepad++ Restarted Notepad++ Confirmed the issue only happens with Firefox, not other browsers

2. Tested Firefox Safe/Troubleshoot Mode Launched Firefox in Troubleshoot Mode (no extensions, no themes, default settings) The issue still happens there, so it’s not caused by an extension or add‑on

3. Created a brand‑new Firefox profile Went to about:profiles Created a completely new, clean profile with no imported data Tested dragging again — the issue still happens even in a fresh profile

4. Reset and recreated drag‑related Firefox preferences I checked and/or reset the following in about:config: ui.dragThresholdX → recreated as Integer = 16 ui.dragThresholdY → recreated as Integer = 16 dom.event.clipboardevents.enabled → set to false browser.drag_out_of_frame_style → set to 0 browser.search.context.loadInBackground → false browser.tabs.searchclipboardfor.middleclick → false browser.urlbar.update1 → false widget.disable-native-drag → true Restarted Firefox after each change. None of these resolved the issue.

5. Tested modifier‑key behavior Holding CTRL while dragging does prevent the text from being deleted → This confirms Firefox is treating normal drags as MOVE instead of COPY.

6. Verified it’s Firefox‑only Dragging the same text from Notepad++ into Vivaldi, Chrome, Edge, Word, Notepad, etc. works normally Only Firefox causes the source text to be removed

I'm at a loss of what the issue can be or where to go from here or if there is no fix at the moment.