Showing questions tagged: اعرض كل الأسئلة

Venmo login

I can log in to my Venmo account using Chrome and Edge, however I get the attached error message when trying to log in using Firefox. I removed my cookies and data info … (read more)

I can log in to my Venmo account using Chrome and Edge, however I get the attached error message when trying to log in using Firefox. I removed my cookies and data info for the Venmo site, but that didn't make a difference. Any suggestions?

Asked by marktama 1 month ago

Last reply by FredMcD 1 month ago

81.0.2 exhibiting strange behavior.

In the latest version 81.0.2 I am experiencing strange issues. 1. On both of my computers I cannot get wunderground.com to load properly. It works fine in Chrome, but e… (read more)

In the latest version 81.0.2 I am experiencing strange issues.

1. On both of my computers I cannot get wunderground.com to load properly. It works fine in Chrome, but every time I try to log in with Firefox I just get a spinning circle and some weird code characters at the upper right by the location search box.

2. I have had several "tab crashes". These sites also work fine in Chrome, but crash in Firefox.

I have tried "refresh" and also completely removing and reinstalling Firefox on both computers. After uninstall I scanned and cleaned the registry with two different "cleaners" before reinstalling, but still having issues.

Asked by konocwa 1 month ago

Last reply by FredMcD 1 month ago

Video Playback Crashes

Hey, this just recently started happening but whenever I try to playback video (mainly on twitch) the tab crashes immediately. I've tried starting Firefox in safemode and… (read more)

Hey, this just recently started happening but whenever I try to playback video (mainly on twitch) the tab crashes immediately.

I've tried starting Firefox in safemode and disabling add-ons; crashing still occurs either way. I tried opening streams on Chrome and they open up fine. I have also tried clearing my cache and disabling hardware acceleration. Lastly, I have also ran windows DISM and sfc.

Also, youtube videos work fine but I can't watch twitch streams.

Here are my crash reports: https://crash-stats.mozilla.org/report/index/78bc74ac-8f7c-4ced-938e-5c7b60201020 https://crash-stats.mozilla.org/report/index/9a8a8819-2a42-4600-aeae-78c430201020 https://crash-stats.mozilla.org/report/index/80d64d3b-d525-49b9-877c-17ba70201020 https://crash-stats.mozilla.org/report/index/72b02da3-cf5a-46a2-b024-a587d0201020

Asked by pinoyboy1081 1 month ago

Last reply by FredMcD 1 month ago

Some tabs do not load

I have 4 tabs on my home page. 2 of them open normally, 2 do not. If I click on the address bar of one of the tabs that does not load, a list of recent URLs drops down,… (read more)

I have 4 tabs on my home page. 2 of them open normally, 2 do not. If I click on the address bar of one of the tabs that does not load, a list of recent URLs drops down, with the URL of the tab on top. At the end of the URL, is the work "Visit". If I click on Visit, the URL loads. The other 2 tabs load normally. I am on Windows 8.1 and have the latest Firefox version. I believe this just started to happen after I upgraded. I have tried to use the troubleshoot Restart with add-ons disabled. Did not solve the problem.

Asked by lbhatten1 1 month ago

Last reply by FredMcD 1 month ago

COX speed test page does not display the speed test

The COX speed test page does not work. It does not even display the speed test, just the text on the page. www.cox.com/residential/support/internet/speedtest.html … (read more)

The COX speed test page does not work. It does not even display the speed test, just the text on the page. www.cox.com/residential/support/internet/speedtest.html

Asked by bygeorgejr 1 month ago

Last reply by FredMcD 1 month ago

Logins and passwords still not saved

For some strange reason Firefox is not logging me into my favorite websites automatically any more. I have to manually log in every time. The websites' login pages are au… (read more)

For some strange reason Firefox is not logging me into my favorite websites automatically any more. I have to manually log in every time. The websites' login pages are automatically filled when I move the cursor to the Username and Password fields, but I still have to click Log In. As soon as I log out and log in I am asked to "Sign In" again. I tried manually adding a website to the "Saved Logins" but that did not help. Using Windows 10 64bit.

Asked by steenwinther 1 month ago

Last reply by steen.winther 1 month ago

firefox bookmarks

hi from italy, i'm having a problem with the bookmark's backup file. after the windows update all my bookmarks are gone, and i can't even save new ones i've followed the … (read more)

hi from italy, i'm having a problem with the bookmark's backup file. after the windows update all my bookmarks are gone, and i can't even save new ones i've followed the guide for the backup file for my bookmarks, but when i click it, the message "unable to restore backup files" appears, "Impossibile elaborare il file di backup." in italian. i don't know what to do, i'm everything but a computer guy, i saved some important sites and now i can't find them, i really need your help thanks

Asked by giuliorosati98 1 month ago

Last reply by cor-el 1 month ago

Hik Vision No plugin detected.

Can anyone help. I get the following error, I've added codec to my Linux OS but while using Firefox to login to my Hik Vision camera IP I get No plugin detected. In the s… (read more)

Can anyone help. I get the following error, I've added codec to my Linux OS but while using Firefox to login to my Hik Vision camera IP I get No plugin detected.

In the suppliers help I get works with Windows and Firefox 52 and above.

I'm on Linux Pop OS using Firefox 81.0.2 (64-bit)

Asked by graham35 1 month ago

Last reply by jscher2000 1 month ago

Firefox 82.0 Crashes on Startup - BEX64

After updating to 82.0, Firefox crashes on startup - no crash reporter come up. The error in the Application Event Log is below. Installing R81.0.2 works OK. Windows 1… (read more)

After updating to 82.0, Firefox crashes on startup - no crash reporter come up. The error in the Application Event Log is below. Installing R81.0.2 works OK. Windows 10 x64.

Fault bucket 1275581050191285046, type 5 Event Name: BEX64 Response: Not available Cab Id: 0

Problem signature: P1: firefox.exe P2: 82.0.0.7592 P3: 5f8738dd P4: ntdll.dll P5: 10.0.18362.1049 P6: b5beef21 P7: 00000000000a1170 P8: c0000409 P9: 000000000000000a P10:

Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDE95.tmp.dmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDF71.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDFB0.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDFCF.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE02E.tmp.txt

These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_firefox.exe_1b544b54fcc252cdfdf6b194343645212cb8_9cb06cfd_72412bc8-45a1-4fdb-844b-7682c6d71920

Analysis symbol: Rechecking for solution: 0 Report Id: 0ccc8f5e-5764-4a93-a37d-10117de847df Report Status: 268435456 Hashed bucket: 62447e0c1c305c5161b3c634f2df0b36 Cab Guid: 0

Asked by Brett.Chapman 1 month ago

Last reply by Jonathan Watt 1 month ago

Browser header (address bar & toolbar) & window header disappear after watching video in full-screen mode

After watching a youtube video in full-screen mode [f] or [F11] (in a window with about 20 concurrently running tabs of various other (non-video) things), the whole contr… (read more)

After watching a youtube video in full-screen mode [f] or [F11] (in a window with about 20 concurrently running tabs of various other (non-video) things), the whole control interface area (address bar, menu bar, window header) disappears. This only affects the window that played the video, & although the other tabs areyet available through [Ctrl]+<hotkey>, all tabs in the wind lack the window/browser control interface. Firefox returns to normal after a re-opening of the browser. This disappearance does not resolve by just pressing the [Alt] key or by moving the mouse cursor to the top of the screen or by pressing [f] or [F11] to toggle full screen/normal. [F4], [Alt]+D, [Ctrl]+L, & [F6] are of no effect as URL input becomes unavailable (including no known access to "about:" features. [F12] does what it normally does (show webpage source code/elements). [F7] triggers caret browsing prompt. I did not bother with [F1], but all unmentioned F-keys were of no effect when pressed without combining with other keys. Perhaps it's a Win7 64-Bit issue, but I hope that you have a FireFox answer. Thanks in advance.

Asked by Strength_n_Character 1 month ago

Last reply by cor-el 1 month ago

Firefox back button

When I go to Bing image search, a single click of the back button does not take me back from whence I came. However, after many double clicks of the back button does most… (read more)

When I go to Bing image search, a single click of the back button does not take me back from whence I came. However, after many double clicks of the back button does mostly return back but never on a single click or one double click. Any ideas?

Asked by john.rovcom 1 month ago

Last reply by FredMcD 1 month ago

Firefox does not automaticall disconnect from internet when I exit. I must manually disconnect. ????

How do I set it to automatically disconnect from the internet so I do not have to close it and reconnect every time I try to use it again. I get the error message that Fi… (read more)

How do I set it to automatically disconnect from the internet so I do not have to close it and reconnect every time I try to use it again. I get the error message that Firefox must be closed and restarted to connect. Please help. This never used to happen.

Asked by laurelstoy 1 month ago

Last reply by FredMcD 1 month ago

Add-ons Compatibility Information

I hope this is appropriate here. If not, please direct me to where it is. As new releases of Firefox (and Thunderbird too) come out, a constant question for me is whethe… (read more)

I hope this is appropriate here. If not, please direct me to where it is.

As new releases of Firefox (and Thunderbird too) come out, a constant question for me is whether the add-ons that are important to me (I use a lot) will be compatible with the new release. It would help if

(1) The Add-Ons web site always allowed me to specify release and OS. Sometimes that is allowed, sometimes not.

(2) The Add-Ons web site allowed me to specify a release before which I don't want to see add-ons listed.

(3) The Extensions page in Firefox allowed me to ask which of my extensions (enabled and/or disabled) are supported/not supported in a specified future release.

(4) When Firefox wants to install a new release, it reported on extensions that would become incompatible and always asked my permission to go ahead.

It probably would not be necessary to do all of these things, but I included them all because I don't know which are the most practical.

Asked by Roger Fajman 1 month ago

Last reply by jscher2000 1 month ago

Printing web pages in firefox

I can print full webpages in other browsers but not firefox. Firefox only prints 1 page and then says "printer error". I tried the "config" solution and it didnt help. I … (read more)

I can print full webpages in other browsers but not firefox. Firefox only prints 1 page and then says "printer error". I tried the "config" solution and it didnt help. I am about ready to switch to another browser since I cant find a solution. Also, when I do print, it hangs up and I cant do anything else on my Windows 10 laptop.

Thank you for your help.

Asked by Ellen Gerecht 1 month ago

Last reply by Sean Voisen 1 month ago

Stop tab from resetting to top of page

All other browsers (Internet Explorer, Microsoft Edge, Opera) hold the position of the cursor/view when opening and moving to a newly opened tab. When returning to the p… (read more)

All other browsers (Internet Explorer, Microsoft Edge, Opera) hold the position of the cursor/view when opening and moving to a newly opened tab. When returning to the previous tab (in those browsers), the original position/view is as it was before the new tab was viewed. This is not the case in Firefox!

When returning to a previous tab in Firefox, the tab resets itself to the top of the page, instead of holding the place that was left when the new tab was opened/viewed. This is extremely frustrating, and time-wasting.

Is there a setting that will hold the viewed location of a tab when another tab is opened/viewed, when the original tab is viewed again?

Asked by m_wheeler1121 1 month ago

Last reply by jscher2000 1 month ago