How to repiar error message: PR_CONNECT_RESET_ERROR

I have dealt with this message when searching the web... after a google product search etc., the results populate- then I click on all the top results and I get nothing b… (read more)

I have dealt with this message when searching the web... after a google product search etc., the results populate- then I click on all the top results and I get nothing but this message and the sites will not open:

Secure Connection Failed An error occurred during a connection to www.googleadservices.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

I noticed it's with most "Sponsored" results. Incredibly frustrating.

Please help!

Kevin

Asked by kmf777 3 months ago

Last reply by zeroknight 3 months ago

how to unblock a site?

Yesterday there was a pop =up massage that looked like from Firefox. It suggested to accept an update that will get rid of an error when a site is not displayed. I accept… (read more)

Yesterday there was a pop =up massage that looked like from Firefox. It suggested to accept an update that will get rid of an error when a site is not displayed. I accepted the update. Now the site that was generating an error is displayed 15 minutes later but doe not perform a simple search - it is producing a blank screen. Another website is now blocked. All articles that I found through Mozilla or other pages did not help to get to the source of the issue. Need some serious help from your tech support.

Thank you,

Ludmilla

Asked by lgelfand 2 months ago

Last reply by zeroknight 2 months ago

Server not found when accessing a tab that i have been using for years

Having issues connecting to a website i normally use daily for many years, Don't have an issue when using MS Edge. Only having issues with this specific web page. Server… (read more)

Having issues connecting to a website i normally use daily for many years, Don't have an issue when using MS Edge. Only having issues with this specific web page.

Server not found Hmm. We’re having trouble finding that site.

We can’t connect to the server at dashboard.sigwm.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

Asked by gonegulfing 1 week ago

Last reply by zeroknight 1 week ago

Firefox randomly fails to load certain websites

Windows 10, Firefox 123.0 (64-bit) It's so bad that I might have to stop using it entirely. I've tried creating new profiles, disabling all add-ons, and disabling Enhan… (read more)

Windows 10, Firefox 123.0 (64-bit)

It's so bad that I might have to stop using it entirely.

I've tried creating new profiles, disabling all add-ons, and disabling Enhanced Tracking Protection; none helped.

https://drive.google.com/file/d/1DX19hX88Hz_XUbsd0dAljiiiKY_XUUN_/view

As you can see in the video (about the 00:16 mark) it randomly stops properly loading pages from the website, even in new tabs. The only temporary remedy is to either close and re-open FF, or press Ctrl+F5 (which I did at the end of the video).

I must add that it can happen even when loading the website for the first time in the session.

Asked by eddman 3 weeks ago

Last reply by zeroknight 2 weeks ago

retaining Cookie exceptions

With increasing frustration, I'm am trying top retain certain cookies when deleting other cookies and history. Instructions I read say use "Delete cookies and site data … (read more)

With increasing frustration, I'm am trying top retain certain cookies when deleting other cookies and history. Instructions I read say use "Delete cookies and site data when Firefox closes" with exceptions noted, and do not toggle "clear history when Firefox closes." Except that in my Firefox settings, they work in tandem - the choices are both on or both off. I can't turn one on and the other off. Under manage exceptions, I am entering the entire website address with the https. Any suggestions? Thanks. Joe Markarian

Asked by jmj7 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

Firefox Browser will not load games on facebook

I am not able to load any games on Facebook using Firefox,the game main page loads and the spinning loading just stops and goes no further. All other browsers do not hav… (read more)

I am not able to load any games on Facebook using Firefox,the game main page loads and the spinning loading just stops and goes no further. All other browsers do not have this problem, chrome loaded fine, Microsoft Edge loaded fine. I was able to get it to work for a short bit last night on Firefox by totally removing Firefox, including folders last night, shut down, tried today and issue has returned. I have tried all the steps in the forums, nothing is working, why is it only Firefox doing this?

Asked by Mike.BAOEWulf 3 weeks ago

Last reply by zeroknight 3 weeks ago

Clearing Cache/cookies

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with t… (read more)

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with that?? And how do I clear the cache and cookies?

Asked by 57ws2qwr9w 2 months ago

Last reply by cor-el 2 months ago

Wrong Time in Firefox

My Firefox used incorrect time to communicate with websites. My System Time is 19:00, Firefox said 18:00, so i have problems at websites, that use the time for booking or… (read more)

My Firefox used incorrect time to communicate with websites. My System Time is 19:00, Firefox said 18:00, so i have problems at websites, that use the time for booking or planning.

Asked by fkuchenb 4 weeks ago

Last reply by jscher2000 - Support Volunteer 4 weeks ago

HTML5 Video is not supported

Dear Sir, Shahid MBC was working perfect before couple of weeks ago you can check from this link https://shahid.mbc.net/en/player/episodes/Tamer-Wa-Shawqiyya-season-1-… (read more)

Dear Sir,

Shahid MBC was working perfect before couple of weeks ago

you can check from this link

https://shahid.mbc.net/en/player/episodes/Tamer-Wa-Shawqiyya-season-1-episode-1/id-1011829

Now there is some sort of an error message of HTML5 video

Asked by emadeldin1978 1 month ago

Last reply by cor-el 1 month ago

I cannot post a comment on Yahoo recently using Firefox. The response I get "Your comment failed to publish. Retry"

Cannot post a comment to Yahoo lately, "Your comment failed to publish. Retry" I can post if I use Microsoft Edge, I don't want to use Microsoft Edge or another browser … (read more)

Cannot post a comment to Yahoo lately, "Your comment failed to publish. Retry" I can post if I use Microsoft Edge, I don't want to use Microsoft Edge or another browser to post on Yahoo. Any ideas how to fix this?

Asked by sobek1 1 month ago

Last reply by zeroknight 1 month ago

web site comments

There are sites, including yahoo that all my comments are coming back as "comment failed to publish" or other sites where comment section just not there. Seemed like this… (read more)

There are sites, including yahoo that all my comments are coming back as "comment failed to publish" or other sites where comment section just not there. Seemed like this started happening after a recent Firefox update. I have contacted web sites, my protection service and they have, after research come back with problem is Firefox. If there' something I've done or not done to have this happen, let me know. It DOES NOT happen when I use, as example Edge or anyone else. Thanks......Mike

Asked by mike X 1 month ago

Last reply by zeroknight 1 month ago

Posting comments

Firefox will not allow my to post comments on Yahoo. I have no issues with Chrome or Safari. I get the following error message: Your comment failed to publish. Retry … (read more)

Firefox will not allow my to post comments on Yahoo. I have no issues with Chrome or Safari. I get the following error message: Your comment failed to publish. Retry

Asked by V G 1 month ago

Last reply by Muhammad Safdar 1 week ago

ChatGPT is not working in FireFox

https://chat.openai.com/ ChatGPT was working perfectly in FireFox until recently. Still works for me in Chrome and Opera. In FireFox any question to bot freezes window -… (read more)

https://chat.openai.com/ ChatGPT was working perfectly in FireFox until recently. Still works for me in Chrome and Opera. In FireFox any question to bot freezes window - nothing happens. Same stuff on other browsers mentioned gives results. Tested at different times of day. All updates for FireFox are installed.

Asked by gls.markov 1 month ago

Last reply by zeroknight 1 month ago

Amazon wont load WAY too slow only partiallyy loading

i troubleshooted everything , I did a refresh , things got worse Amazon just isnt loading Other quirks after the refresh like opening a window instead of a tab ( yes my … (read more)

i troubleshooted everything , I did a refresh , things got worse Amazon just isnt loading Other quirks after the refresh like opening a window instead of a tab ( yes my settings show tab) It causes other websites to run slow i turned off my ghostery , ran in trouble shoot mode, amazon works fine in chrome ( which i downloaded just to check , please don't make me go to chrome )


I've been with firefox since netscape 1

Asked by cyntaur 1 month ago

Last reply by cor-el 1 month ago

Highlighting in the native PDF viewer

I would really like a feature where I can highlight content within PDFs like in Edge. It's really helpful because I usually store PDFs temporarily, and it doesn't make en… (read more)

I would really like a feature where I can highlight content within PDFs like in Edge. It's really helpful because I usually store PDFs temporarily, and it doesn't make enough sense to download each and every PDF I have to work with. The 'draw' tool isn't particularly helpful when you're working on a Mac 24/7 with no other devices except an iPhone. I've attempted using Yawas, but it doesn't work in the native PDF viewer because it isn't a website!

Please help...

Asked by Dishi Parekh 3 months ago

Last reply by cor-el 3 months ago