Showing questions tagged: اعرض كل الأسئلة

Firefox support site (this site) does not autosave or protect writing

I had a different issue I came here for, but I discovered a very serious bug while I was writing my question, so I want to make sure this gets addressed first. After writ… (read more)

I had a different issue I came here for, but I discovered a very serious bug while I was writing my question, so I want to make sure this gets addressed first.

After writing my question, I clicked the "share data" button below. I got a message "We can't automatically get your browser's troubleshooting data, please try these manual steps. " Without thinking, I clicked the link to the "manual steps." Unfortunately, instead of opening a new tab, which would be the expected behavior, clicking the link took me off the get help form page (the page I'm on as I write this). What's worse, when I used the back button to return to the previous page, everything I'd written was gone. Obviously, the expected behavior would be to not take the user off the page in the first place, but if for some reason it did, to autosave the writing so it can be restored when the user returns.

This kind of bug used to be a lot more common in the early days, when I first started using the web, 25 years ago. I used to have a boilerplate describing the problem because I was sending reports of the bug so frequently. I've only encountered it twice, to my recollection, in the last 5 years. Firefox's website would have been one of the last places I'd ever expect to find a bug this glaring and elementary.

Thanks!

Asked by MorelliNet Global Firefox Sync 5 hours ago

Last reply by jscher2000 3 hours ago

Did Not Connect: Potential Security Issue

I have got this problem for some time now and i am tired of using another browser, basically i try to enter on youtube and try to search something on google and i just ca… (read more)

I have got this problem for some time now and i am tired of using another browser, basically i try to enter on youtube and try to search something on google and i just can´t acess (Screenshot_1). I have search on other browsers for the solution but i just can not find it, please someone help me :/

Asked by guilherme060506 6 hours ago

Last reply by cor-el 3 hours ago

Refreshed Firefox and bookmarks disappeared

When I refreshed Firefox because it was running too slowly, I lost all of my bookmarks. Also, I cannot bookmark new pages - teh star does not turn blue and thr=ere is no… (read more)

When I refreshed Firefox because it was running too slowly, I lost all of my bookmarks. Also, I cannot bookmark new pages - teh star does not turn blue and thr=ere is no bookmark listed.

Asked by sally.ellyson 7 hours ago

Last reply by cor-el 3 hours ago

I want to make changes so that I will no longer see - "Your browser is being managed by your organization."

How do I change a setting so that I no longer see the following on my account? "Your browser is being managed by your organization." This seems to prevent me from sync… (read more)

How do I change a setting so that I no longer see the following on my account? "Your browser is being managed by your organization." This seems to prevent me from synching my account

Asked by karmits firefox 18-03 22 hours ago

Last reply by cor-el 3 hours ago

Removed HONEY form Addons ... but flotaing window still there

I installed HONEY ... which proved to be useless. Initailly I turned it off ..... and it then created a seperate floating window with Honey options I then removed HONEY … (read more)

I installed HONEY ... which proved to be useless. Initailly I turned it off ..... and it then created a seperate floating window with Honey options I then removed HONEY from Add Ons ..... window still there.

I quite FF restarted it and the window reappears There is an option in it to delete account - but it has no effect.


How do I remove this annoying window.

Asked by sargan 4 hours ago

Last reply by jscher2000 3 hours ago

Starting Firefox gives blank page

After restarting Firefox, updating, and now Firefox will not start properly. Gives a blank page, no menu bar, no anything other than a Address bar that does not work. C… (read more)

After restarting Firefox, updating, and now Firefox will not start properly. Gives a blank page, no menu bar, no anything other than a Address bar that does not work. Can't refresh. Safe mode does the same. Windows 7

Asked by Guy 3 hours ago

Last reply by jscher2000 3 hours ago

"help > Send feedback" is not working

Firefox Developer Edition 88.0b9(64-Bit) I'm unable to send feedback. I always get the same text, which can be seen on the screenshot. I already tried incognito mode and … (read more)

Firefox Developer Edition 88.0b9(64-Bit)

I'm unable to send feedback. I always get the same text, which can be seen on the screenshot. I already tried incognito mode and with disabled add-ons.

Asked by Flekay 5 hours ago

Last reply by jscher2000 3 hours ago

firefox prevents links opened in gmail email.

When I have a link in a gmail email I wish to click or create a calendar event, FF gives the message "firefox prevented this page from automatically redirecting to anothe… (read more)

When I have a link in a gmail email I wish to click or create a calendar event, FF gives the message "firefox prevented this page from automatically redirecting to another page" I moved away from firefox to another browser because of this but now I want to return because firefox is...

A. isn't google B. isn't owned by a chinese consortium like Opera C. isn't microsoft. 

How do I get rid of this message? because it's annoying enough that I may be forced to choose one of the others.

Asked by Kari 3 hours ago

Last reply by jscher2000 3 hours ago

"A web page is slowing down your browser" = Facebook

Typing the problem in the quote marks in the search box yields over 400 identical questions. So obviously this is a known problem with FF, and hopefully with Mozilla. Wi… (read more)

Typing the problem in the quote marks in the search box yields over 400 identical questions. So obviously this is a known problem with FF, and hopefully with Mozilla.

With me it happens on Facebook. Clicking "wait" basically does nothing, clicking "stop it" it basically stops the page from loading, so you can't post a message or have any interaction with the site whatsoever.

All along I'm watching the CPU at a constant 50%-60%, and memory for one tab of FB going up steadily from 400 MB to 1.2 GB (almost like a memory leak).

Now, my laptop has really limited specs, 3 GB RAM, Win 7, 10 years old. So I thought the laptop is probably to blame. Till I did the following experiment: Let's try Edge, with the exact same tabs, exact same sites.

So, one tab of the same FB page + one tab of Yahoo Mail -> FF: 60% of CPU, 1.5 GB of memory (and counting). Edge: 10%-15% of CPU, 500-600 MB of memory, and FB smooth as silk.

Any suggestions/solutions are welcome.

Asked by elzach 21 hours ago

Last reply by FredMcD 4 hours ago

Adobe Acrobat Extension

I am using the current Firefox & Window 10. I own Adobe Acrobat 2017. The icon no longer appears in Fire Fox & the Adobe Acrobat Plug In Extension no longer appea… (read more)

I am using the current Firefox & Window 10. I own Adobe Acrobat 2017. The icon no longer appears in Fire Fox & the Adobe Acrobat Plug In Extension no longer appears in Firexfox. How do I reinstall Adobe Acrobat in Firefox? thank you

Asked by jonathan.rose 4 hours ago

Last reply by jscher2000 4 hours ago

Can't restore previous session from sessionstore-backups

Today I opened my Firefox and all my tabs are gone. I was able to find a backup in sessionstore-backups, but when I renamed it to "sessionstore.jsonlz4" and replaced the … (read more)

Today I opened my Firefox and all my tabs are gone. I was able to find a backup in sessionstore-backups, but when I renamed it to "sessionstore.jsonlz4" and replaced the one in the main profile folder, opening Firefox still don't gave me any tabs, just the default "new tab".

Asked by ytiantong 16 hours ago

Last reply by cor-el 4 hours ago

Access Denied

Access Denied You don't have permission to access "http://www3.citizensbankonline.com/efs/servlet/efs/default.jsp" on this server. Reference #18.ad674d68.1618323545.62a8a… (read more)

Access Denied You don't have permission to access "http://www3.citizensbankonline.com/efs/servlet/efs/default.jsp" on this server. Reference #18.ad674d68.1618323545.62a8a39

From <https://www3.citizensbankonline.com/efs/servlet/efs/default.jsp>

Asked by KOSL BUILDING GROUP 11 hours ago

Last reply by cor-el 6 hours ago

Yahoo search engine has disappeared

A couple of days ago after an upgrade to the latest Firefox (in Wndows 10) my default search engine changed to DuckDuckgo. Yahoo - which had been my previous default no … (read more)

A couple of days ago after an upgrade to the latest Firefox (in Wndows 10) my default search engine changed to DuckDuckgo. Yahoo - which had been my previous default no longer appeared in list of options for search engines in Firefox options. Looking at other posts, I deleted search.json.mozlz4 and restarted Firefox. This time my default search is Google. Yahoo is still not an option. Can anyone help me to get it back please? ( I did notice some Yahoo extensions, but these don't seem to be straight search tools but have additional 'features' like putting up photos on every new tab)

Asked by swllms 9 hours ago

Last reply by whymeeverytime 8 hours ago

在loading前显示准备加载的网址

当我从收藏夹或一个网页点击一个访问速度较慢的链接时,网址栏首先会显示是空白的,然后当浏览器正式开始加载,出现进度条后才会显示链接,这让我想要复制链接时很困扰,停止页面加载然后刷新页面,页面会丢失回到主页。

Asked by Know 13 hours ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 6 hours ago

Firefox Blocking Video Playback

I am working in an online class and we are asked to record videos in an online platform for school. When I go to hit the play button on anyone's video I get an error mess… (read more)

I am working in an online class and we are asked to record videos in an online platform for school. When I go to hit the play button on anyone's video I get an error message. This does not happen in other browsers, but I want to keep using Firefox. Is there a privacy or cookie setting that could be causing this to happen?

Asked by marion.reader42 4 days ago

Last reply by cor-el 6 hours ago