The browser crashes frequently

The browser crashes frequently, even if I restore the bookmarks and some necessary plug-ins after reinstalling. there are 3 reports submitted by your interface. report i… (read more)

The browser crashes frequently, even if I restore the bookmarks and some necessary plug-ins after reinstalling. there are 3 reports submitted by your interface.

report id: bp-61a7e2c3-3ce8-4856-9941-587d20211122 bp-e7ef6793-584d-448b-ac6d-1c0a90211122 bp-4a81c954-4ee7-4726-b8cd-7105b0211122

Asked by David 1 week ago

Last reply by FredMcD 1 hour ago

Firefox browser often crashes

Hello,somebody。 My firefox browser has collapsed 8 times from 2021/12/1. It is currently operating normally, but the number of collapse is too frequent, and the user exp… (read more)

Hello,somebody。 My firefox browser has collapsed 8 times from 2021/12/1. It is currently operating normally, but the number of collapse is too frequent, and the user experience is very poor. The latest Crash report ID:bp-fd4c7367-1346-4a10-a2cd-244ac0211202

Asked by cyxiu123 21 hours ago

Last reply by FredMcD 1 hour ago

Cannot play CNN live in browser

When I try to play CNN live video in Firefox, I am prompted to choose my provider in a pop-up. When I click Spectrum I get a screen with this in the upper right hand corn… (read more)

When I try to play CNN live video in Firefox, I am prompted to choose my provider in a pop-up. When I click Spectrum I get a screen with this in the upper right hand corner - adobe-pass-2.60.0.4-8a55665.

What do I need to change or set to get the live stream to play?

FWIW - This works on Edge and Chrome.

Asked by cjahn50 1 day ago

Last reply by jonzn4SUSE 3 hours ago

Bookmarks menu is on toolbar, not under "bookmarks" in the menu bar

OK. someone kindly offered me a new-to-me computer and claimed that they had transferred everything to the newish one. Well, what they did was take my umpteen gazillion … (read more)

OK. someone kindly offered me a new-to-me computer and claimed that they had transferred everything to the newish one. Well, what they did was take my umpteen gazillion desktop shortcuts and place them all in "bookmarks menu". EEK.` That's way too many. So I exported them to an html file/link/firefox internet shortcut on the desktop called "bookmarks.html". Worked swell. However, the bookmarks menu went along. It no longer appears under"bookmarks" on the menu bar. I was able to get it onto the toolbar. (star in tray). If I click on that, and then select "bookmarks sidebar", what appears in the sidebar is perfect. Just like new. But on the menu bar, on the dropdown menu under "bookmarks", no "bookmarks menu".

I can live with this BUT I really don't want to BECAUSE there are bizillion bookmarks in the bookmarks menu. I need to send them someplace (or gather them into a NEW folder, so that I can add newly created bookmarks and be all neat and organized.

How do I put the "bookmarks menu" that shows on the sidebar back under "bookmarks" ??? How do I get the bizillion bookmarks off of "bookmarks menu"? Is there a "select all", then "delete"? I don't want to lose the ones in the html folder on the desktop. I am happy with them being in an html folder on my desktop. Should I change the name of the html link to XYZ.html?

I just do not understand how the sidebar can look perfect but the menu bar doesn't.

Help, please !

Asked by yukonlilye2021 5 hours ago

Last reply by jscher2000 3 hours ago

I hate some of your suggestion on the drop down menu below the address bar. Why can't you let me get rid of some or ALL of them?

I described my whole issue above: I intensely dislike some of the choices you have made for me such as Facebook on your drop down menu below the address bar. Why can't y… (read more)

I described my whole issue above: I intensely dislike some of the choices you have made for me such as Facebook on your drop down menu below the address bar. Why can't you let me change or delete some or ALL of then?

Asked by debkvande 6 hours ago

Last reply by jscher2000 4 hours ago

Changes to bookmark management in FF 94.0.2

Prior to FF 94.0.2 saving a bookmark opened an option to select the folder in which it was to be placed. With 94.0.2 the bookmark is saved directly to the last folder sel… (read more)

Prior to FF 94.0.2 saving a bookmark opened an option to select the folder in which it was to be placed. With 94.0.2 the bookmark is saved directly to the last folder selected with no option to select a folder. I have to perform an extra action immediately to edit the bookmark location. If this isn't done before closing the tab I have no way of finding the bookmark again. Please revert

Asked by davivid 4 hours ago

Last reply by jscher2000 4 hours ago

Need Escalated Help: Firefox Uses Excessive Memory in WIndows 11.x

I asked about this in a previous thread and never got a response from the escalation group. I use my computer all day and keep several tabs open for ongoing use. This is … (read more)

I asked about this in a previous thread and never got a response from the escalation group.

I use my computer all day and keep several tabs open for ongoing use.

This is an example of what I see regarding Firefox's memory use. I do not open and close tabs often enough to have this make sense.

Please help! I cannot afford to have so much of my available memory blocked.

Asked by JandNL 10 hours ago

Last reply by jonzn4SUSE 6 hours ago

Unable to copy and paste images to websites within Firefox

When I try copying an image off a website and pasting it, I am unable to As an example (included with images): I right click and copy an image from Startpage.com I go to … (read more)

When I try copying an image off a website and pasting it, I am unable to As an example (included with images): I right click and copy an image from Startpage.com I go to editor.construct.net, create a sprite, and attempt to paste this image as a sprite. (As shown because the Edit button in the top left corner is flashing, so I am pasting it.) This does not work. It works in other browsers like Edge, Brave, etc. I am on MacOS Big Sur 11.4 and running Firefox 94.0.2

Asked by ItzGreenForever 9 hours ago

Last reply by jonzn4SUSE 6 hours ago

Unable to set Firefox to open pdf documents inside Firefox

In Firefox application settings I go to the General > Applications > Choose how Firefox handles the files you download from the web or the applications you use whil… (read more)

In Firefox application settings I go to the General > Applications > Choose how Firefox handles the files you download from the web or the applications you use while browsing. From there when I try to set it to open PDF documents itself, I only see options "Always ask", "Save file" and "Use other". I tried using the "Use other" option and set it to Firefox, but the setting always sets back to "Always ask". I'm unable to set Firefox to open pdf documents inside Firefox, they just always download.

I did read many many threads on this issue on the web, I'm clearly not the only one with this problem, but none of the solutions proposed worked for me. Thanks for any help you can provide.

Asked by eco.voyageurs 21 hours ago

Last reply by TNorth 7 hours ago

bookmarks

I had to install Firefox on a new desktop and I can not get my bookmarks to show on the right side of the screen permanently. The bar will show when i select on the menu… (read more)

I had to install Firefox on a new desktop and I can not get my bookmarks to show on the right side of the screen permanently. The bar will show when i select on the menu and its on the top of the screen but why can I get it back like I had it on my other PC with the bookmarks on the side?

Asked by gerardd 18 hours ago

Last reply by TNorth 7 hours ago

How do I increase the font size of the header?

How do I increase the font size of the header? It doesn't change when I increase the size of the page display. All I can find on here is archived information that doesn't… (read more)

How do I increase the font size of the header? It doesn't change when I increase the size of the page display. All I can find on here is archived information that doesn't help with the problem.

Asked by pogsinternet 1 day ago

Last reply by TNorth 8 hours ago

passwords

Something changed in FireFox as it is asking for a password every time I log into an email account or other sites (facebook for one. I didn't change anything and don't kn… (read more)

Something changed in FireFox as it is asking for a password every time I log into an email account or other sites (facebook for one. I didn't change anything and don't know how to fix it. I use another browser and it is not happening there so it must be Firefox. Switching over to that browser.

Asked by cholasta7 11 hours ago

Last reply by FredMcD 8 hours ago

firefox wont work!

When i start firefox, i get a white window. menu works, but unable to visit any site or even see items like settings and password, etc. (although tab is created). I tried… (read more)

When i start firefox, i get a white window. menu works, but unable to visit any site or even see items like settings and password, etc. (although tab is created). I tried to refresh firefox via help, kill the task thru task manager, and finally i tried to uninstall and reinstall. Upon reinstall i got an error regarding a missing DLL??

See image.

Please advise!

Note: i recently upgraded to windows 11.

Asked by anubhavshah 9 hours ago

Last reply by FredMcD 8 hours ago

Firefox version 94.0.2 just stopped supporting Netflix streaming.

Firefox version 94.0.2 isn't supporting Netflix streaming, on my pc windows 10. Always worked, but stopped this evening. Google Chrome works, but not Firefox. Firefox … (read more)

Firefox version 94.0.2 isn't supporting Netflix streaming, on my pc windows 10. Always worked, but stopped this evening. Google Chrome works, but not Firefox. Firefox is my browser of choice. Can you help me.

Asked by rh189 2 days ago

Last reply by roorunner 10 hours ago

Lost firefox

Had Firefox update 78 for my Mac, operating sys. OS X El Capitan 10.11.8.. tried to update to 91. After update found out 91 would not work on my OS X. Npw I don't have Fi… (read more)

Had Firefox update 78 for my Mac, operating sys. OS X El Capitan 10.11.8.. tried to update to 91. After update found out 91 would not work on my OS X. Npw I don't have Firefox and can't find Ver 78? help!

Asked by outlawmule 11 hours ago

Last reply by James 11 hours ago

Force redirect to HTTPS in new release to site with no security certificate

After the latest release of Firefox, it is automatically forcing https on our site EquestrianCoach.com. We do not have a security certificate at this time (yes I know we … (read more)

After the latest release of Firefox, it is automatically forcing https on our site EquestrianCoach.com. We do not have a security certificate at this time (yes I know we need one and we are working on it). Therefore we get a "Warning: Potential Security Risk Ahead" page and no one can access the site. Even if you manually try to take out the "s" it directs right back to https. I heard Firefox does this if it detects a SSL, but again, we do not have one or never did for this site. I see other sites with no ssl work fine. Is there a work around to not have Firefox do this? All the legacy Firefox browsers work fine on our site. It was just with the last release it somehow seems to think we have one and force redirects. And to clarify, it isn't just on one computer. All members who have the new Firefox have this issue. Thank you for any assistance! It is greatly appreciated!

Asked by anna53 15 hours ago

Last reply by jscher2000 11 hours ago