Firefox Community Forum

The email address that was used when my Mozilla account was first set up no longer exists, I'm trying to change it but the site keeps sending the confirmation codes to the existing non-existent email address which I no longer have access to. How do I change the email address without losing any data?

Recently a tiny icon of an empty shopping cart has been superimposed at the top right-hand corner of the Firefox icon in my system tray. I want to get rid of it. In addition, just in the last few days, I'm being asked to choose among profiles when I sign onto Firefox and I want to have only one default profile and to avoid that extra step in signing on.

Every time go to Firefox home page (clear browser settings), I get "Account Disconnected" message.

I have another PC with the same Firefox browser homepage and do not have the problem.

Help or suggestions appreciated. TU for reading.

i rely on your Read Aloud app to read items on the internet and it is difficult for me to reinstall it when it disappears. Can you send me a link to reinstall to make it easier?

“Whenever I play YouTube videos in Firefox, the playback stutters and becomes choppy. This happens even at lower resolutions (e.g., 480p). I’ve tested on Chrome and Edge, and the videos play smoothly there. I’m using Firefox version [insert version number] on [insert operating system]. I’ve already tried clearing cache, disabling extensions, and updating drivers, but the issue persists. Could you help me troubleshoot what else might be causing this?”

I have been with Mozilla since Netscape 1. Recently, I have been unable to add or delete a bookmark or folder. A number of previous bookmarks have lost their icons and their content. The Bookmark "Star" turns blue, indicating that it has been bookmarked. When I look for it in the designated folder it is not there. I try to edit garbled bookmark URLs by substituting the new URL - does not work. There are a number of folders for categories of bookmarks and I cannot delete them. What can be done?

Greetings. Have Windows 11 Home . I have noticed in the last month that when I click on the star that Firefox is not saving my bookmarks. I have searched online for resolution to this problem to no avail. I am up to date on my version of Firefox . Could someone please provide the steps necessary to get this feature back. I have used Firefox as my primary browser for decades and the bookmark feature has always worked fine . Thank you in advance for your assistance .

Przez pomyłkę usunełam swój profil, zależy mi bardzo na uzyskaniu dostępu do "ulubionych" plików ale utworzyłam w międzyczasie nowe konto i nie wiem jak powrócic do starego. Bardzo proszę o pomocbold text

Firefox is not able to log into Amazon, while Edge is OK, I know that a lot of Windows 10 updates have been installed of late plus other changes I am unable to work out whats wrong .......Help