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Firefox not syncing

My firefox deleted all my passwords and bookmarks last night. I manually inputed everything from scratch and now it has all deleted again. I pressed sync no multiple time… (read more)

My firefox deleted all my passwords and bookmarks last night. I manually inputed everything from scratch and now it has all deleted again. I pressed sync no multiple times and nothing is popping up. I am extremely annoyed. If this isn't resolved I must switch to a new browser.

Open 1 110

Unable to sync FIREFOX 140.9.0esr 64 on TrixiePupWayland

Able to sign in to Mozilla account, but cannot find Sync anywhere. Sync is OK on multiple other devices. System also seems unable to load 140.10 esr. Is it possible to… (read more)

Able to sign in to Mozilla account, but cannot find Sync anywhere. Sync is OK on multiple other devices. System also seems unable to load 140.10 esr. Is it possible to sync on esr versions?

Open 1 90

Why is there a search settings if I cant search settings?

In the settings of Firefox there is a search bar you click it to type things in to search settings but I cant search settings? I type "Favorite" and there's no settings f… (read more)

In the settings of Firefox there is a search bar you click it to type things in to search settings but I cant search settings? I type "Favorite" and there's no settings for favorites bar behavior? No, I don't want the favorites bar to delete itself after I click on anything. I want my favorites bar to be a favorites bar and stay there and not go away anytime I click on anything. It shouldnt just be there only when I click a new tab.

1) Why does searching the settings for "favorite" not display any favorites bar settings? 2) Why are my Firefox browser settings not persistent between multiple computers when I have enabled "Sync"?

Open 3 90

My account data is missing.

After reinstalling my computer system, I logged into my Firefox account again, but the data synchronization failed. All my previous data is gone, including bookmarks, pas… (read more)

After reinstalling my computer system, I logged into my Firefox account again, but the data synchronization failed. All my previous data is gone, including bookmarks, passwords, and widgets. What happened? I can't find them in the mobile app either.

Open 3 89

Firefox Crashing After Closing when Sync Enabled

I recently switched to Linux on both my laptop and desktop computers, and I have started having an issue where after closing Firefox, the process does not end fully, lead… (read more)

I recently switched to Linux on both my laptop and desktop computers, and I have started having an issue where after closing Firefox, the process does not end fully, leading to a Firefox crash notice after a minute or two.

This seems to only happen when I have sync turned on. It always says "syncing..." and never finishes, and logging out of my account or turning sync off fixes this problem. However, I'd really like to be able to use sync across my two systems.

My laptop is running Pop OS, and my desktop is running CachyOS. Making a new account fixed this error for a few days, and now it is happening again.

Here is my newest crash report: https://crash-stats.mozilla.org/report/index/9adbdc82-3cfa-49b7-8bad-e6e590260319

Open 3 80

Cannot get browser to sync with android phone

Cannot get FireFox browser on my Windows 11 computer to sync with my Android mobile phone or the other way around. They both can see each other but they won't sync. … (read more)

Cannot get FireFox browser on my Windows 11 computer to sync with my Android mobile phone or the other way around. They both can see each other but they won't sync.

Open 2 80

I cant synchronize my account

I cannot log into my account and synchronize my data, logins and passwords. I downloaded the latest version of the browser on the official website. Below I will send scre… (read more)

I cannot log into my account and synchronize my data, logins and passwords. I downloaded the latest version of the browser on the official website. Below I will send screenshots proving that there are no buttons or anything that would indicate at least the slightest login to your account. BUT YOU'RE SHOVING YOUR ****** AI BOT EVERYWHERE.

Moderator note: "Edited for language"

Open 1 80

nothing seems to be synced when i signed in with my account, no passwords, no history nothing

i have deleted Firefox and reinstalled it. after logging in with my account i don't seem to have any details with the browser. it is fresh like new. i have tried syncing … (read more)

i have deleted Firefox and reinstalled it. after logging in with my account i don't seem to have any details with the browser. it is fresh like new. i have tried syncing it but it is still blank as possible

Open 1 60

New version of Mozilla doesn't sync bookmarks or much of anything else.

I use Firefox for work. Recently, I refreshed my desktop and now my favorites do not sync with the fresh Firefox installation. I've logged out, uninstalled/reinstalled,… (read more)

I use Firefox for work. Recently, I refreshed my desktop and now my favorites do not sync with the fresh Firefox installation. I've logged out, uninstalled/reinstalled, etc. Any thoughts would be appreciated.

Open 1 60

My laptop was repaired and i was signed into my mom's... and now all her passwords and mine are mixed together on my personal laptop.

My personal laptop was being repaired, and I was using my mom's old laptop until mine was fixed. I logged out of her Mozilla account on that laptop and signed into my own… (read more)

My personal laptop was being repaired, and I was using my mom's old laptop until mine was fixed. I logged out of her Mozilla account on that laptop and signed into my own. Now that I have my personal laptop back, all of my passwords, bookmarks, and extensions are mixed in with all of hers. I don't know what to do, and I'm worried that if I remove bookmarks from my account, it'll create a domino effect that results in a catastrophic Mother's Day.... Please help, I'm not good with technology, I'm just a geology major.

Open 1 60

Syncing two computers

I am trying to sync FF to a new pc laptop from my old pc laptop. I am signed into FF on both devices, but they won't auto sync, even when the (orignal) says that it is. … (read more)

I am trying to sync FF to a new pc laptop from my old pc laptop. I am signed into FF on both devices, but they won't auto sync, even when the (orignal) says that it is. My old laptop is still running on Windows 10. Could this be the reason? If not, please advise how this can be accomplished.

Open 2 60

search history not synching properly

Hey mozilla team, I have issues with firefox sync as it doesn't sync old search history. Firefox Sync works perfectly for recent search history and chronic, but I importe… (read more)

Hey mozilla team,

I have issues with firefox sync as it doesn't sync old search history. Firefox Sync works perfectly for recent search history and chronic, but I imported an old profile (xyz.default) to firefox and logged in with my mozilla account. Started synching so that the old profile's history gets merged with the current one. It doesn't. I can see it in the imported old profile, but if I check history on another device, it's not there (aka only locally but not synced yet).

Is it generally possible to add an existing profile and then syncing it to merge it with the current search history one?

Open 1 60