Non-existent comments on a forum

I'm using the latest version of Firefox. A website I visit a lot - https://www.underconsideration.com/brandnew - uses the Disqus system in its comment section. The proble… (read more)

I'm using the latest version of Firefox. A website I visit a lot - https://www.underconsideration.com/brandnew - uses the Disqus system in its comment section. The problem is that no comments at all show up when viewed in Firefox, I have to switch to Safari just to read and engage with the comment forum. Why is this happening? Any ideas? Thanks.

Asked by robwalker920 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

freecodecamp page not apppearing correctly

Practice page in freecodecamp.com is not appearing. I have tried all the help articles but it is not resolving. I have attached screen shot also. There is data above the … (read more)

Practice page in freecodecamp.com is not appearing. I have tried all the help articles but it is not resolving. I have attached screen shot also. There is data above the marker I have put. It is not going up. Please help

Asked by cbaloch 1 month ago

Last reply by Paul 1 month ago

Yahoo Finance stock charts not loading.

Yahoo Finance stock charts are not loading. Never encountered this problem before this week. A GeekSquad tech support person was not able to fix the problem and recommen… (read more)

Yahoo Finance stock charts are not loading. Never encountered this problem before this week. A GeekSquad tech support person was not able to fix the problem and recommended I contact Firefox. Edge and Chrome load Yahoo Finance stock quote sites just fine; I'm only having trouble with Firefox. Any ideas on how to fix? Thanks! Carol

Asked by ghjcarol 5 months ago

Last reply by Denys 5 months ago

Google maps no longer showing names of places

Hi Google Maps all of a sudden is not showing the names of places in Firefox. When Google maps loads initially the names show for about 1 second and then disappear. I … (read more)

Hi Google Maps all of a sudden is not showing the names of places in Firefox. When Google maps loads initially the names show for about 1 second and then disappear.

 I am on a Surface Pro 9.  

Google Maps works fine in Chrome.

I have already tried disabling extensions, clearing cache, and ensure the performance is set to run normally. 

What else can I do to fix this?

Asked by askkatiek 2 months ago

Last reply by jonzn4SUSE 2 months ago

Audible Cloudplayer wont work since current update of Firefox!

Dear Helper, since the newest Firefox update, i got today (16.09.25), the audible cloudplayer doesnt work anymore, meaning it wont load the audiobook! I emptied the cache… (read more)

Dear Helper,

since the newest Firefox update, i got today (16.09.25), the audible cloudplayer doesnt work anymore, meaning it wont load the audiobook! I emptied the cache, but nothing changed. I tried the audible cloudplayer with Windows Edge and it works fine, so it is a Firefox specific problem. I granted all websides access to audio and media automatic replay, nothing changed. The cloudplayer doesnt work! So my question is: What else is interfering in Firefox with the loading of the player? Thank you so much in advance for your help :) Yours sincerely David

Asked by Dk-Doom 5 months ago

Last reply by Denys 1 month ago

Stuck loading page (specifically on chess.com)

After many years of using Firefox and then trying other browsers I decided to stick with Firefox now, and immediately I encounter a persistent flaw. Mainly I browse on ch… (read more)

After many years of using Firefox and then trying other browsers I decided to stick with Firefox now, and immediately I encounter a persistent flaw.

Mainly I browse on chess.com, I mention this because there the thing occurs and I can imagine it is quite a 'complicated' website. Stick with me. I administrate clubs and play chess there so open pages regularly, in new tabs, still generally only three simultaneously.

Every 1 in 5 times the page just gets stuck loading. Only parts appear and the little refresh icon up there doesn't show because the X stays (the one to stop loading the page). This is quite annoying. Simply by refreshing it immediately loads properly. But it is ridiculous to keep having to press F5 every couple of minutes before one can get on. As I also used Beta channel on my win11 machine I figured maybe it's that but after several updates it persisted. Now I am using the Normal channel and a Linux Mint OS and exactly the same keeps happening. I have tried a dozen remedies. Like adding an exception to the enhanced tracking in Firefox and several others and nothing fixed this. Does anyone knows how this happens?

And will Mozilla fix this? Or is it completely at the bottom of priorities because it is site specific?

Thanks for any replies (OS most recent Linux Mint Cinnamon. browser version mint-001 1.0 firefox 147.2) (Happened on Windows 11, Firefox Beta as well)

Asked by nijenhuis+mozillaiam 1 month ago

Last reply by dessertdish 4 weeks ago

Anmeldung mit Firefox in chatgpt

Hallo Forum! Ich kann mich mit Firefox 147.0 (64-Bit) nicht bei https://auth.openai.com anmelden. Mit diesem Link kommt nur eine leere Seite. Mit https://chatgpt.com/ kom… (read more)

Hallo Forum! Ich kann mich mit Firefox 147.0 (64-Bit) nicht bei https://auth.openai.com anmelden. Mit diesem Link kommt nur eine leere Seite. Mit https://chatgpt.com/ kommt der anmelde Buton aber der ist ohne Funktion. Ich habe chatgpt schon zu den Ausnahmen im Kaspersky hinzugefügt ohne Erfolg. Im privaten Fenster im Firefox auch kein Erfolg. Einzig im Edge funktionert alles. Hoffentlich habe ich mein Problem gut beschrieben und Ihr könnt mir bitte helfen? Grüße Telly

Asked by hofmarcher 1 month ago

Last reply by TyDraniu 1 month ago

Long time user - now heading elsewhere

Dear Mozilla, As a long-time Firefox user and evangelist, it saddens me that the time has come to part ways. I have seen threads from others commenting on Firefox's aggre… (read more)

Dear Mozilla,

As a long-time Firefox user and evangelist, it saddens me that the time has come to part ways.

I have seen threads from others commenting on Firefox's aggressive memory consumption and retention. I have not measured this and thus do not feel qualified to comment, but, sadly, I am not surprised.

My own experience in recent times highlights 2 events that have driven me here.

1) Several websites just not responding in that some screens will not even scroll. This is fixed by me moving to a different browser.

2) More seriously - When trying to fill in a web form for a work job application the page was completely unresponsive. When I contacted the web site support their answer was: "Are you using Firefox? Ah, Yes, we are having issues with Firefox that we are trying to resolve. Our suggestion for the time being is, if practical, try using a different browser". That answer worked.

I should add that the usual cache clearing, machine restarts, even Firefox reinstall did nothing to fix either of the above issues.

So with the serious memory greed issues reported by others and my own (dys)functional experiences, I fear the time has come.

Thank you for the last 30 years or so and I am sorry it has come to this.

Best of luck in your future endeavours.

BTW - This post was entered using a different browser.

Asked by Andrew Shaw 3 weeks ago

Last reply by wxie 3 weeks ago

PWAs only work for domain, not full url path?

I tried making a PWA ("Add tab to taskbar") for "https://discord.com/channels/@me," but when I launch it, it only navigates to "https://discord.com," which is a splash pa… (read more)

I tried making a PWA ("Add tab to taskbar") for "https://discord.com/channels/@me," but when I launch it, it only navigates to "https://discord.com," which is a splash page that prompts you to either download the Discord desktop app or continue on the web (clicking to continue on web then takes you to ./channels/@me). Examining the desktop shortcut for the PWA confirms that the URL it targets is "https://discord.com"; however, changing this url manually in the shortcut then relaunching it STILL only navigates to the discord.com domain, not the full discord.com/channels/@me url path that I specified.

Can anyone else confirm whether PWAs can only currently target a domain, not a specific url path?

Asked by fiffox 4 months ago

Last reply by Agent virtuel 4 months ago

Email websites only accessible using a private window

Hello, I do not know if others have this problem, but when I try to access an Microsoft email account, using Firefox, it loads and then immediately logs me out. When I u… (read more)

Hello, I do not know if others have this problem, but when I try to access an Microsoft email account, using Firefox, it loads and then immediately logs me out. When I use a Firefox Private Window, this not occur. What might be causing this?

Asked by Robert Finkelmeier 1 month ago

Last reply by jonzn4SUSE 1 month ago

Sorry, your browser does not support this feature. Please use a different browser and try again.

Facebook Games - I get this: "Sorry, your browser does not support this feature. Please use a different browser and try again. " What do I do? - 10/20/2025 … (read more)

Facebook Games - I get this: "Sorry, your browser does not support this feature. Please use a different browser and try again. " What do I do? - 10/20/2025

Asked by christine41036 4 months ago

Last reply by Denys 4 months ago

After the new update, the browser keeps slowing down and crashing

Just what the headline reads, I have had zero problems before but with the new update my browser keeps slowing down and crashing on DuelingBook (a yugioh sim) even though… (read more)

Just what the headline reads, I have had zero problems before but with the new update my browser keeps slowing down and crashing on DuelingBook (a yugioh sim) even though it never did before. I havent tested other sites, but pokemon showdown works still so I wonder what the problem is.

Asked by Thomas Weglarz 4 months ago

Last reply by New Capital 4 months ago

Login @ California EDD

Hi You did an update to Firefox about two weeks ago & now I can't login. Had to call EDD yesterday & today to talk to an IT specialist. She told me that Mozilla n… (read more)

Hi

You did an update to Firefox about two weeks ago & now I can't login. Had to call EDD yesterday & today to talk to an IT specialist. She told me that Mozilla never contacted California EDD & for the last two weeks people, myself included haven't been able to login. She told me to use Chrome or Microsoft Edge, both of which I absolutely HATE to use. Well guess what I was able to login using Microsoft Edge.

Here's the steps Login They send you a 6 digit text code. You enter the code Then you get a pop up message that something went wrong & call the 833 - 876 - 9333 for the IT dept. Which only takes about 20+ trys to get someone.

PLEASE CORRECT THIS SITUATION!!!!

Asked by Surfnbrad2004 3 months ago

Last reply by Denys 2 months ago

Google Maps not working - FF 147.0.1 - extensions bypassed

When I go to google.com/maps, I immediately see a map drawing of my location - then as the site *finishes* loading, the display area CLEARS, leaving the menu and various … (read more)

When I go to google.com/maps, I immediately see a map drawing of my location - then as the site *finishes* loading, the display area CLEARS, leaving the menu and various "hover" items from the site.

Just...no "roads". 🤣 Just a big vanilla background image.

Google maps works in another browser - the issue is just in Firefox.

Currently on Win 10, running under Parallels on a MacBook Pro. (Maps works great under the Mac OS as well!)

Thanks,

 - Chip

Asked by ChipMoody 1 month ago

Last reply by jonzn4SUSE 1 month ago

Pasting from SharePoint/OneDrive to Outlook Web App

Hello, I have spent the last couple of hours reading through other questions and posts but nothing seeemd to work. If I try to copy a shared link in OneDrive or SharePo… (read more)

Hello, I have spent the last couple of hours reading through other questions and posts but nothing seeemd to work. If I try to copy a shared link in OneDrive or SharePoint on my desktop and then paste that link into Outlook Web App, the paste function does not work. The option is there, but the actual pasting does not materialise. CTRL+V also does not work. The only thing that does work is if I paste the link into another window first and then copy again, and the CTRL+V works. Right click and paste never works. I have tried this in a private window and in safe mode. I have also checked the clipboard settings in about:config to make sure they are not working against me. It works fine on Chrome. I made a quick Loom to demo the issue: https://www.loom.com/share/911ae68d614947aa9ea6beaba0d2f5b0?sid=2257b601-939b-4d95-90d8-bb2c95b1ed81 Firefox is up to date, as is Windows. It has been like this since I moved over from Chrome a few weeks ago. Is this a common issue or a 'me' problem? I have seen all the workarounds, but I am trying to understand why right-click, paste just doesnt work. Any suggestions are much appreciated.

Asked by knightysmith 4 months ago

Last reply by Agent virtuel 4 months ago

Cannot open AOL Mail or Facebook at times after sleeping my PC.

Cannot open AOL Mail or Facebook at times after sleeping my PC. If I revert to my Laptop or using MS Edge on my PC all is fine. I have reinstalled Firefox, but problem … (read more)

Cannot open AOL Mail or Facebook at times after sleeping my PC. If I revert to my Laptop or using MS Edge on my PC all is fine. I have reinstalled Firefox, but problem persists from time to time.

Asked by Neilgg42 5 months ago

Last reply by Roger Reed 4 months ago