Showing questions tagged:

cannot write & edit/highlight/change text colours etc before sendinge email using firefox browser

when i use Chrome or edge to access yahoo email I can write & edit. when using Firefox browser; I cannot write & edit/highlight/change text colours etc before sen… (read more)

when i use Chrome or edge to access yahoo email I can write & edit. when using Firefox browser; I cannot write & edit/highlight/change text colours etc before sending. tried deleteing & re-installing Firefox . please help. Driving me crazy rsvp

Open 13 30

Stop the "Secure Connection Failed" page that continues to not allow me into a website

Over and over again when I try to open a website I get the notice that says "Secure Connection Failed". I have to restart my laptop and then I can open the website that … (read more)

Over and over again when I try to open a website I get the notice that says "Secure Connection Failed". I have to restart my laptop and then I can open the website that I tried to access before. I've tried using the suggestions in the forum with no result in solving this problem. I've attached the page that comes up showing the problem.

Open 11

In Windows 11, Firefox shows only a black image on Google Maps and some other web sites

The problem is illustrated in the first image attached: Google Maps shows no image, just solid black. This does not occur in browsers other than Firefox. After restarting… (read more)

The problem is illustrated in the first image attached: Google Maps shows no image, just solid black. This does not occur in browsers other than Firefox.

After restarting my laptop, the same problem persists, but on first going to the Google Maps website the usual image of my neighborhood flashes, then disappears to be replaced by the black.

The second attached image shows four possible causes and fixes offered by Google AI. I tried them all, and nothing made any difference. This image also shows that the thumbnail image appears when my cursor hovers over the tab in which Maps is open.

The only thing out of the ordinary I did before this problem occurred was browsing the Firefox Extensions on advice of Google AI to turn off the intrusive "Genius" AI pop-ups, but I didn't discover anything relevant and I don't think I made any changes.

I'd welcome any suggestions for what to try next,

Open 11

Unable to login to Netflix with Firefox

I installed Mozilla Firefox today as an alternative to Chrome. I imported all my bookmarks and history, then sat down to watch Netflix. However, I could not log into Netf… (read more)

I installed Mozilla Firefox today as an alternative to Chrome. I imported all my bookmarks and history, then sat down to watch Netflix. However, I could not log into Netflix in Firefox. Just 10 minutes prior, I had been watching a show using Chrome, so I know that there is nothing wrong with my Netflix account. I began to read up on Firefox and netflix issues and feel like I have tried everything. I cleaned the memory cache (even though it was my first time trying to access Netflix on Firefox), I made sure the Widevine thing was installed and active, so Youtube works. DRM was enabled, no VPN, no extensions active, I tried troubleshooting mode and made a new profile - but no luck. It still said something went wrong. I went back to Chrome to watch some more Netflix without problems, then retried on Firefox.

Unsure what to try next. I get that I could just use Chrome, or even download Netflix. But at this point, I just want to solve the issue because it bothers me.

Thankful for any tips.

Open 10 1

Backup File not being Created

FF 154.0 will not create a backup file. Trying to create an initial backup to my D: drive (2 TB Samsung 990 Pro M.2 Gen 4 NVMe SSD with 86% free space). WIN Pro 25H2 Oper… (read more)

FF 154.0 will not create a backup file. Trying to create an initial backup to my D: drive (2 TB Samsung 990 Pro M.2 Gen 4 NVMe SSD with 86% free space). WIN Pro 25H2 Operating system, Intel Core i7-14700K CPU; 64 GB DDR5 - 5600 MHz Corsair Vengeance DRAM.

No matter what I do I can't get the initial backup to complete even though the D:/Restore Firefox folder was created. I consistently get this message, “Hmm, there was a problem with the backup. Please try again in a few minutes.” The message result of browser.backup.backup-debug-info is:

{"lastBackupAttempt":1787153673,"errorCode":9,"lastRunStep":13}

Open 9

Why does Firefox private browsing no longer work for mail.com?

the login never completes and there are messages at the bottom of the screen that it is waiting for various sites like ips.navigatorixa mail.com if I wait Firefox eventua… (read more)

the login never completes and there are messages at the bottom of the screen that it is waiting for various sites like ips.navigatorixa mail.com if I wait Firefox eventually times out with site not responding

Open 8

Unable to select a new town on weathersa.co.za new website but it works on Chrome Android, Firefox Android says Web server is down

Weathersa.co.za recently launched a new website. There is a function to select towns for a forecast. The select function is not working on Firefox Windows. It seems that … (read more)

Weathersa.co.za recently launched a new website. There is a function to select towns for a forecast. The select function is not working on Firefox Windows. It seems that Privacy Badger may have issues with the site on Windows. If I turn all ad and track blockers off the site works correctly on Firefox Android. I cannot get it to work properly on Windows. Has anyone else has this problem, Suggestions to resolve this please

Open 8

Lately when browsing, the desktop screen goes to the Firefox "Recent Browsing" page instead of the URL I asked for.

When searching for any type of URL or page on Firefox, unexpected things have been occurring. The most common action is that the Recent Browsing page opens up instead of … (read more)

When searching for any type of URL or page on Firefox, unexpected things have been occurring. The most common action is that the Recent Browsing page opens up instead of the page I was seeking. I can get to that page by clicking the tab, but it obviously should not be happening. Sometimes, I only see a completely blank page in white or gray. Again, I can get to the page by clicking the tab. A momentary blink occurs regularly when going to a new page.

I have cleaned up any unused or unimportant extensions and add-ons, since that was suggested as one cause. So far I have not taken a suggestion to clear all cookies and cache because of all the beneficial browsing that deletes. I have also not totally deleted the Firefox app because I am not sure a reinstall of all of my bookmarks, the homescreen with my 32 preset URLs, etc. will come back.

So I am looking for advice on what steps I should take to resolve this, in order of first taking the least destructive and problematic actions. Thanks, Joe

Open 5

Firefox Cannot Consistently Access a Web Site

My desktop Firefox (version 155.0.1) has recently became unable to consistently access the Web site at this Web site this Web site. Chrome successfully accesses the site… (read more)

My desktop Firefox (version 155.0.1) has recently became unable to consistently access the Web site at this Web site this Web site. Chrome successfully accesses the site 100% of the time. Firefox's connection failures are intermittent, unpredictable, and usually go away on their own after varying time intervals (sometimes can't connect for up to 24 hours). I see status messages saying Firefox is trying to connect to the site, but it eventually gives up and times out.

I cleared the Firefox cache, but that had no effect. I don't recall making any significant changes to the Firefox settings lately. Any suggestions on what to look at/try would be greatly appreciated.

(Yes, I know the site doesn't use https: Its protocol is outside my control).

Open 5

I can't sync my Firefox profile.

I'm using Firefox since 2013. Whenever I reset windows I always keep a copy of my profile folder. You can check the attachment. There is 83 copies of backup. About my ema… (read more)

I'm using Firefox since 2013. Whenever I reset windows I always keep a copy of my profile folder. You can check the attachment. There is 83 copies of backup.

About my email address linked to Firefox [redacted] @ovi.com, Account Disconnected, Sync is off. Sign In to synch hit the OTP wall and OVI email is discontinued. Here is important details: "Nokia Mail powered by Yahoo was discontinued in March 2015. Beginning in March 2015, users were no longer able to sign in, access their existing emails, or send and receive new messages using their Nokia Mail or Nokia Chat address. If they want to save their existing emails, they must copy their existing Nokia Mail to another email service or to their computer before March 2015" Source: https://en.wikipedia.org/wiki/Ovi_(Nokia)#Ovi_Mail

Microsoft offered migration to their Microsoft account to keep backup of [redacted] @ovi.com to their [redacted] @live.com. Any email sent to [redacted] @ovi.com doesn't reach to anyone, it is discontinued. [redacted] @live.com is currently active and maximum internet accounts are linked to [redacted] @live.com.

Also you can match my profile photo from Facebook and LinkedIn. Facebook: https://www.facebook.com/ [redacted] LinkedIn: https://www.linkedin.com/ [redacted]

If you need any further information regarding this issue, like any old OVI email or any further information, I am willing to provide them. I just want to replace [redacted] @ovi.com to [redacted] @live.com that's all.

Thanks for reading. Looking forward for a solution.


edit: redacted emails from public community support forum.

Open 5

How can I stop my browser from using a wierd font in sites?

My browser window (not my private browser window, however, is starting to show text in web pages as a reverse Hebrew font. I can't figure out why. Translations are turned… (read more)

My browser window (not my private browser window, however, is starting to show text in web pages as a reverse Hebrew font. I can't figure out why. Translations are turned off and it happens on a lot of different sites. There is a screenshot attached. How can I make it stop!!!

Open 5

FF free VPN always uses Singapore server

At first FF free vpn used the server (Spain, France ..) that I selected Since a couple of days it always uses Singapore server, no matter what I select I have already cle… (read more)

At first FF free vpn used the server (Spain, France ..) that I selected Since a couple of days it always uses Singapore server, no matter what I select I have already cleared the cachet, turn off and on the vpn, restarted my laptop .. still the same Any solution?

Open 4

Well-known (webauthn) not working firefox version 140.14.0

Hello team, I've implemented passkey (webauthn). All browsers working fine along with firefox for regular passkey But we implemented ROR (well-known/webauthn)… (read more)

Hello team,

            I've implemented passkey (webauthn). All browsers working fine along with firefox for regular passkey But we implemented ROR (well-known/webauthn) for cross domain using rpid (https://web.dev/articles/webauthn-related-origin-requests). Only this is failing for cross domain passkey in firefox where other browsers working good. I am using firefox version 140.14.0. I know its bit old but just asking does it support? We've some limitation so not able to test latest version of firefox. I am getting below error in console

"A resource is blocked by OpaqueResponseBlocking."

Any help regarding this will be appreciated.


Regards! Sourav

Open 4

On Firefox I'm having trouble with scrolling down everything on Facebook and Ancestry to see and put in info

I'm having trouble seeing all I need to see on Facebook and Ancestry.com whenever I get certain popup windows asking for input on my part. On Facebook this happens when … (read more)

I'm having trouble seeing all I need to see on Facebook and Ancestry.com whenever I get certain popup windows asking for input on my part. On Facebook this happens when I want to create an album of photos, and I cannot add all the ones I want before posting, and on Ancestry when I have to look at and accept certain results for my tree. This problem does not occur with Chrome, for example, which lets me scroll to the bottom with the popups on the right, but I cannot do it with Firefox, which is my default browser, the one I want to use on these two applications. There should be another scroll bar in Firefox to the right in each case, but it's not there, though it is present in Chrome, allowing me to scroll all the way down. Can this be fixed on Firefox, or do I have to use another browser for these aspects of these two applications?

Open 4

I allow my Mic and camera, firefox blocks it

firefox on windows 11, keeps blocking my camera and Microphone despite express permissions to allow, i look in permissions and the site is clearly marked to allow camera,… (read more)

firefox on windows 11, keeps blocking my camera and Microphone despite express permissions to allow, i look in permissions and the site is clearly marked to allow camera, but when i goto sitye, no camera or mic is allowed until i delete the permission that is supposed to allow it.

I have counselling at https://survivorswestyorkshire.whereby.com/chrissy

I allow my camera and mic.

I return to the site and it tells me camera and microphone blocked.

I goto0 settings>Permissions>Camera

It clearly states that the website is allowed to use the devices, but when on the website the devbices are blocked. Whats messed up is, if i delete your settings>Permissions>Camera, it allows me to use my camera and mic, until i refresh the webpage and its blocked again.

This makes zero sense and is every reason for me not to use Mozille Firefox as a browser at all.

Sincerely

Complex Autist

Open 4 1

Font on certain sites is being forced to this weird one (NOT in private window though), font setting in accessibility does nothing to fix it

My font on some sites is being forced to this horrible condensed font and it's seemingly nothing to do with my font settings in browser. Thing is, I VAGUELY remember chan… (read more)

My font on some sites is being forced to this horrible condensed font and it's seemingly nothing to do with my font settings in browser. Thing is, I VAGUELY remember changing a setting SOMEWHERE to actually do this, but it's not the main font setting in accessibility. Furthermore this issue has only started happening in the last day or two and my vague memory of setting my font somewhere was years ago.

Is there any other setting in Firefox that affects default font for certain sites?

[Images attached from terraria.wiki.gg in a normal tab (with bad font) and private browsing tab (with the font it SHOULD have) for comparison]

Open 3

I get a "server not found" response almost every time I search for something in Firefox.

The server not found response started right after two changes: 1) Firefox last update 2) opening an account with Mozilla. It usually works on second request but occasion… (read more)

The server not found response started right after two changes: 1) Firefox last update 2) opening an account with Mozilla. It usually works on second request but occasionally not. Thanks for your help in advance.

Open 2