Firefox Community Forum

Hello, When I view some pages with inline video graphics, I see a garbled video frame. I have attached a screen grab from part of one screen. I have no issues with YouTube or other videos. It's just the graphics of some webpages such as looking at an Apple product on their site. I have not had this issue using Chrome under the same conditions. It's like I have a corrupted Codec or something. Does anyone have any suggestions? Thanks.

I am a Cacti developer and we are considering switching from FontAwesome Web Fonts to Tabler Web Fonts. However, on Firefox for Windows only, we are having a major slowdown when using the Tabler SVG based webfonts. The page load is first stalled by Firefox apparently loading all the Web Fonts, which would appear normal with any browser (though exceedingly slow on Firefox for some reason).

However, once the page is loaded, when going off tab to another browser tab, and then back to the Firefox tab that includes the Tabler webfonts, there is a 3 second delay before the tab switches. When we enable the performance analyzer, we find that the delay is almost 100% Reflow of the page, even though the page is static as this point (no changes) from the last time it was activated.

We do not have this issue on Firefox for Linux, MS Edge or any other Chromium browser, only Firefox on Windows. I'm using the latest version 134. Should I be opening a bug?

When I go into Settings, I see the following message at the top:

"Your browser is being managed by your organization."

I've never seen this before. Going into about:policies, this is what I see:

ImportEnterpriseRoots

It's the only one there. My searches have told me that this should only appear if you're not an admin and it's on a work computer. But I am the admin and my computer is a home one, not a work one so this message shouldn't be there. I have looked up around here to find out how to disable/remove this and I did the following:

I found and followed these solutions here: https://support.mozilla.org/en-US/questions/1434356 https://winaero.com/remove-your-browser-is-being-managed-by-your-organization-from-firefox/ https://www.minitool.com/news/firefox-your-browser-is-managed-by-your-organization.html

Where I made a backup of the Registry and went in to delete ImportEnterpriseRoots. I restarted Firefox afterwards, and when I checked it was removed. I restarted my computer just to be sure that it was removed, but upon restart the message appeared again and ImportEnterpriseRoots reappeared.

I then checked out these solutions: https://support.mozilla.org/en-US/kb/how-disable-enterprise-roots-preference https://support.mozilla.org/eu/questions/1313379

Where I go to about:config the "security.certerrors.mitm.auto_enable_enterprise_roots" can be disabled, but the "security.enterprise_roots.enabled" is grayed out and I can't disable it at all. The solution above mentions that this can be caused by your anti virus. I tried disabling "https scanning" and "QUIC/http3" under Norton's Safe Web option, but this did nothing. I'm planning on removing Norton soon once my sub runs out and I know Norton is doing this to Firefox, so I'm concerned that if I don't remove this when I do an uninstall it will screw up Firefox or my computer. I've tried asking the Norton forums and they only offered the solutions above that I tried and they didn't work at all.

How do I remove the "Your browser is being managed by your organization." message and ImportEnterpriseRoots from Firefox if these solutions don't work?

The video from certain sites(not one, but multiple ones) plays as gibberish. Attached a sample from amazon prime. Tried the following

• System restart
• Bios/Firmware update
• Display driver update
• Windows refresh

The issue seems very much localized to Firefox and not seen in any other browsers.

Hello, I'm having some problems with updating firefox. It started a few months ago that I got a Pop-up every time I started Firefox about needing to update it. But when I click on the prompt to update it, it leads me to this website: https://www.mozilla.org/de/firefox/new/?reason=manual-update , and after clicking on the download button I get to this site for about a second: https://www.mozilla.org/de/firefox/download/thanks/ after which it loads this site: https://download.mozilla.org/?product=firefox-stub&os=win&lang=de which my browser can't connect to (aka just gives me the standard error message as if you entered an invalid URL). Today I got this website pop-up when starting Firefox: https://www.mozilla.org/de/firefox/welcome/21/ which leads to the same outcome as above. After that I tried to update Firefox by going to the menu -> help -> about Firefox, which searches for updates but then tells me that I have the newest version installed already??? Even when I try to manually install a new version through this site: https://www.mozilla.org/de/firefox/all/ I still get the same result. Please somebody help me out here!

I followed [article] ten realised that at the top it recommends not using quick time so uninstalled it,

however, after uninstalling quicktime, the browser plugin did not appear so it would not have worked anyway.

What solutions are there to this?

when accessing my voicemails for work, I need to access their online storage and listen from there. I used to use chrome and there were no issues. now, using firefox, I am being told to install Quicktime My understanding is that chrome uses NPAPI plugin. is there something similar on firefox?

Can you add a configuration setting to Mozilla Firefox to disable Create New Profile, configurable in the policies.json file? (A second option but a much uglier one would be to disable being able to select a file location for a new profile. Then you could make the default profile directory write only, which would also accomplish the same thing.) (A third option would be to able to configure extensions by default upon installation in the ExtensionSettings policy.)

To explain, I use LeechblockNG on Firefox on Ubuntu. Very helpful. By placing a policies.json file (see at bottom) in /etc/firefox/policies/ directory, I can create a system wide policy. I can make the LeechblockNG extension mandatory and to be installed upon every new profile creation. That all works very well. HOWEVER, there is NO way to be able to set those options in the new profile. So LeechblockNG is installed with default options (which are no blocking at all), which effectively bypasses the addon.

I am also writing the author of the leechblock extension to see if there is any way to set the options for leechblock upon installation (the third option above).

But I know other people have this same question, and at present, if I am correct, there is no way to block new profile creation, or the Profile Manager window in Firefox.

So could you please add that option to the Firefox policies.json configuration? Something like "DisableNewProfiles": true would do it.

Thanks!

My current policies.json file in /etc/firefox/policies/ directory: { "policies": { "BlockAboutConfig": true, "BlockAboutProfiles": true, "PrivateBrowsingModeAvailability": 1, "DisableSafeMode": true, "ExtensionSettings":{ "*": { "installation_mode": "blocked", "blocked_install_message": "Prohibited install more extensions." }, "leechblockng@proginosko.com": { "installation_mode": "force_installed", "install_url": "https://addons.mozilla.org/firefox/downloads/file/4374316/leechblock_ng-1.6.6.xpi" } } } }

This has been a problem for me for a very long time, and I'm tired of having to use chrome every time there's an update to firefox.

The issue I have is that I will get the notification saying there's an update. I click the button to update now, the browser opens the auto download page and I get a not secure connection warning. The only work around I've found is to use chrome, and sometimes I can use the "other downloads".

I'm not running a VPN, or any other networking software on my pc. This is for the full program, not the windows store app.

Secure Connection Failed

An error occurred during a connection to download.mozilla.org. The server uses key pinning (HPKP) but no trusted certificate chain could be constructed that matches the pinset. Key pinning violations cannot be overridden.

Error code: MOZILLA_PKIX_ERROR_KEY_PINNING_FAILURE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Dear Sir,

Firefox is not working with Rabby Wallet and Metamask extensions.

It does no pop-up the window to see the transaction and sign it. Firefox 134.0.1 (64-bit). Windows 10 Home.

On Metamask at least I can click on the pinned extension and see the window. However it´s not the expected behavior, because it should open the pop-up automatically. With Rabby wallet it is impossible to proceed, even clicking on the extension icon.

Please fix it.

For the last several weeks, Firefox has been prompting me to "Please enter primary password" multiple times per day or even per hour. If I do so, the dialog box goes away, only to come back again later. I'm finding this very frustrating.

Firefox does always prompt for this when I start it, as it has for many years.

I tried the recommended solution for a similar problem presented here but it didn't help.

This started some time after I updated from 130.0.1 to 133.0, but I have no idea whether the update is the cause.

Can anyone recommend what I can do to solve this or at least to investigate it further?

I'm talking about the built in "AI Overviews" for Google search. When the mouse is anywhere over the search content it provides, the page will not scroll until I move below it, or to the scroll bar.

I just realized it does not occur in Chrome, as far as I can tell. The Chrome search does not show the AI indicator on top.

The best you get is an occasional slight single jumping motion with a mouse wheel scroll anywhere withing the boundaries of that straight line just below the search field, the straight line below "Show More", and the inner border of the scroll bar

Hello, after I reinstalled Windows and Firefox itself, I had a problem with the fact that custom icons of attached sites are not displayed in Firefox, before reinstalling Windows everything was great, everything was displayed and shown, after they stopped showing even from the same resources from which I took these images and in the preview. 1 screenshot : before 2 screenshot : after

I have a question (speculation) about having several Firefox based browsers installed on my Windows 64 PC.

I have a Windows 10, 64 Bit PC with 64 Gigs of RAM. I've always had a habit of installing several versions of Firefox based browsers - all to no avail. However, as of recent, I'm finding that my browsers begin to slow down substantially after 15 minutes or so of browsing - please read on.

Right now, I have the following 64 Bit Firefox based browsers installed on my PC - they are:

Firefox Waterfox Floorp Librewolf

I have quite a large amount of bookmarks saved, and I make sure all browsers have the same bookmarks.

I have a half dozen or so of add-ons, and have tried - from time to time - to uninstall various add-ons to see if they were the cause of the slow downs, but none of that made a difference.

For example, let's say I'm browsing for 15-30 minutes or so, and have a half dozen different tabs brought up. After awhile, things begin to slow down substantially such as delays in clicking on links and having it respond, or right clicking, etc. Browsing speeds slow down substantially also.

Here is what I then usually do:

1. Create a new tab and type in "about:memory" and click on the save memory command.

2. Go into settings and delete cache.

This normally does nothing to speed up things, and I find I have to just close out the browser, wait a few seconds, and bring it back up to things to get back to normal.

This has me speculating - "Could" it be that having a variety of Firefox based browsers with similar data conflict with each other in some strange sort of way" Or is it something else? I know that having a bunch of tabs up can deplete memory usage, but as I mentioned above, I have 64 Gigs of RAM and never had this issue before.

My SSD drive has 500 Gigs of storage, and only half is being used.

Any suggestions or recommendations would be truly appreciated.

Ben Herrmann Fuquay-Varina, NC

I can't use Google search, Java not running yet it was the other day, I have 'Open264' plug-in, in 'about-config' Javascript.enabled is set to 'true'- I tried toggle it and re-booted but still same.

Then, I tried in browser 'safe-mode', lo and behold that solved the problem.... why is this? What I didn't mention is before doing all this I tried Java script and that work OK.... but not Google search.

Thanks, Dave

Hello,

Hopefully this is something that can get answered quickly. These past few days I have not been able to use FireFox on my laptop.

It doesn't seem to be a wifi connection issue because other browsers work and other devices are connected just fine.

I also tried opening FireFox in the "troubleshoot" mode, but I am still receiving the same errors. I would appreciate any help I can get on this issue.

Below is a screenshot of the error I keep receiving.

Thanks,

- Samuel

I have a Firefox account, I have a Bugzilla account (not used for a long time but was able to log-in back!). I try to understand the detail of some security bugs listed in the Firefox release notes by following the link (to bugzilla.mozilla.org) at the bug ID#... but I always get the reply from that site that I am not logged in with the "appropriate permissions". Actually, when I look at my Bugzilla profile (I am indeed logged in), I can't see any permission for that account. Who defines the permissions? When? What/who could change them? On what basis? Where/whom is the request to be sent to if any? Thanks in advance for the help.

Security misconfiguration website will not allow Firefox to display the page if another site has embedded it.......appears after click on the site. How do I clear or correct this for access?