Firefox Community Forum

ive searched every article from here and beyond, but i cannot seem to find the button to edit my payment information. strange since it still prompts to autofill it

I am using Firefox on my MacOS Tahoe. There is a persistent annoying issue where whenever I close (physically fold) my laptop screen and reopen it, Firefox will be frozen. It will be frozen in the sense that I am unable to interact with any tabs or anything until I manually quit Firefox and reopen it (which automatically reopens all my tabs), making it usable again. This doesn't happen every time I close and reopen my Mac, but it definitely happens the majority of the time and makes the browser hard to use.

I've attached a screenshot of what a new window looks like when Firefox is frozen. It looks just like a Firefox window when unfocused.

Notes:

• It doesn't entirely freeze Firefox. In fact, I can "switch" to a different tab by clicking on the tab and then shutting and reopening my laptop again. The new tab will show on reopening but Firefox will still be frozen. This process can be repeated.
• I can pretty consistently replicate the bug by shutting my laptop, waiting 10 seconds, and reopening it. This will almost always result in the freeze.
• The bug still happens if I'm not focused on the Firefox window but on a different app.
• The bug doesn't seem to happen if I just lock my screen but don't shut it closed.

Things I've tried that haven't fixed it:

• Updating my OS.
• Restarting my laptop.
• Disabling hardware acceleration.
• Disabling themes and extensions.
• Deleting and reinstalling Firefox, including deleting the user data in the "Library/Application Support" folder.

Let me know if there's any more information I can provide or fixes I can try. Also let me know if I should go ahead and file a Firefox bug report for this. Thank you.

I have really liked using the "refresh" button with my Firefox browser. The "refresh" button has disappeared from one of my two Dell PC's (I use Windows Eleven, and my Dell PC's have solid state drive). I know there are two other "help" buttons ("troubleshoot mode" and "clear startup cache"). The "refresh" button has really helped me to keep my Firefox browser working properly with my two Dell PC's. Thank you for any comments you might have about this.

Howdy! Here are the details noted in my question.

Your browser is being managed by your organization. Policy Name Policy Value Certificates ImportEnterpriseRoots true

Is there a button I push or a feature I enable to make sure that I'm opted-out of any future updates that include AI 'features'? Or should I switch to Vivaldi now and save time?

i have been using this email address [email 1 removed] and it wont let me to sign in or reset password i do have another email address which is no longer use its been hacked ([email 2 removed]) is it possible to change the email address to [email 1 removed] so i can continue using that email [email 1 removed]

thanks

Firefox version 145.0 in Linux Ubuntu 22.04.5 LTS. When I open Firefox all tabs from previous session are gone. On "Startup" I have checked "Open previous windows and tabs". Which worked before but not now. It is very frustrating. How do I fix? The Profile Manager opens the settings and "Open previous windows and tabs" is checked. Checking "ask before closing multiple tabs" doesn't help.

Hello,

I am experiencing an unwanted UI behavior in Firefox. When I select text on any webpage, Firefox displays a floating “Ask ChatGPT” bubble above the selected text. This happens regardless of the site. I want to disable this feature, but Firefox provides no setting or preference to do so.

This is not caused by any extension. I verified this by checking about:addons, and I only have the following extensions installed:

DuckDuckGo Privacy Essentials

Firefox Translations

Gibiru for Firefox

None of them inject any ChatGPT functionality.

I then opened about:config to disable the feature, but the usual preferences do not exist on my system. Keys such as:

ui.textSelectEnabled

browser.selection.menu.enabled

browser.ml.chat.enabled

browser.ml.chat.openai.enabled

browser.ml.enabled

are missing, and Firefox only shows the “add new preference” (+) icon. That means Firefox did not expose any toggles for this behavior.

I am including a screenshot showing the unwanted “Ask ChatGPT” popup that appears when selecting text.

I need instructions on how to permanently disable this text-selection popup, or confirmation on whether this is part of a controlled rollout or experiment that cannot be disabled on my version of Firefox.

Thank you.

Hi, since the latet update thi week (20 november) my F1TV doesnt work anymore via https://f1tv.formula1.com/.

It states : Unsupported Browser

This browser is currently unsupported. To experience F1 TV, please switch to an alternative browser. Please see our FAQs for more information

Pleae help as this weekend is La Vega F1. Thank! Erik.

I recently tried to connect to two different meeting sites. Both times I got a pop-up noting (correctly) that camera and microphone are blocked. I'm able to click to enable the microphone but I never get the option to enable the camera.

I tried going to Settings>Security&Privacy>Camera but that only allows me to remove previously-enabled websites.

Clicking on the settings button in the address bar shows audio and recording settings but no camera.

What am I doing wrong?

Fedora 42 Firefox 145.0

I have a firefox account that I use for work, which was created with my personal email address - "email"@"personalDomain".co.uk. When I try to log in using it I get a message saying that "personalDomain.co.uk" is not a valid email address. How can I log into my account which was created using this email address? The email address is valid and active, and I do have access to it.

Several times now I've closed firefox while having the open previous windows and tabs on startup on only for all my tabs to have been closed (with this time in particular being annoying due to losing tabs that I needed to have the specific link for). Is there any way to restore tabs lost in this way?

I am experiencing an issue where Google.com (other google domains work fine) will not load in Firefox, resulting in an infinite loading loop. Other browsers on the same system (Brave) work fine.

Here are the steps I have already tried:

Reinstalled Firefox completely

Removed Firefox via sudo apt remove --purge firefox -y

Cleared all user profiles and caches: ~/.mozilla/firefox, ~/.cache/mozilla, ~/.config/Mozilla

Reinstalled via Flatpak

Tested network connectivity outside Firefox

curl google.com works correctly

DNS resolution works via getent hosts google.com in the host system

Checked proxy settings

Ensured “No proxy” is selected in Firefox → did not resolve the issue

Tested in Safe Mode (disabling extensions)

Problem persists, so not caused by extensions

Tried disabling IPv6 inside Firefox

network.dns.disableIPv6 set to true → no effect

Cleared DNS cache inside Firefox

about:networking#dns → clicked “Clear DNS Cache” → no effect

Disabled DNS-over-HTTPS (Secure DNS)

about:preferences#privacy → “Use secure DNS” → disabled → no effect

Disabled HTTP/3 (QUIC)

network.http.http3.enabled set to false → no effect

Verified Flatpak network permissions

flatpak info --show-permissions org.mozilla.firefox shows network access allowed

Inside the Flatpak shell:

flatpak run --command=sh org.mozilla.firefox getent hosts google.com

→ returns only IPv6 address: 2800:3f0:4001:839::200e google.com