Showing questions tagged: اعرض كل الأسئلة
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I added extensions that don't appear on any toolbar or in the "Customize" option - how do I get them onto the screen?

I just added "TextArea" to my extensions & it only can be selected by clicking on the picture puzzle icon at the right edge of the address/search bar for a dropdown b… (read more)

I just added "TextArea" to my extensions & it only can be selected by clicking on the picture puzzle icon at the right edge of the address/search bar for a dropdown box of extensions. I would like to display it and a number of others now only on the dropdown on visible toolbars, but can't move them there. When I select "Customize," it shows some basic icons not being displayed, but only the basics and does not include extensions I've added recently. I used to keep icons in the All-in-One Sidebar on my left margin, the Vertical Toolbar on my right margin & the bottom Status bar in pre-version 57 FF and don't want the extra hassle of having to use the dropdown for commonly used extensions. How do I get these icons moved into an existing visual space on my browser? I have 3 36" HDMI screens & plenty of real estate to play with, but no way to use it in FF for new extensions. Do I have to continue to use alternatives like WaterFox Classic & Pale Moon?

Asked by Blue Sun 1 year ago

Answered by cor-el 1 year ago

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Stay logged in?

Ever since updating to the current version of Firefox (112.0 64-bit, according to the settings), every time I close the browser, I'm logged out of every single service I'… (read more)

Ever since updating to the current version of Firefox (112.0 64-bit, according to the settings), every time I close the browser, I'm logged out of every single service I'd been logged into. This was not an issue with previous versions of the browser, and old forum posts on the subject don't seem to contain correct, up-to-date information. Is there some setting I'm missing, that I need to update?

Asked by baphijmm 1 year ago

Answered by Terry 1 year ago

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How to change my email address

I need to change my email address as my provider is closing down. I have seen the suggestion that I make a secondary with my new address but this will nor work as I have … (read more)

I need to change my email address as my provider is closing down. I have seen the suggestion that I make a secondary with my new address but this will nor work as I have the secondary address with the same provider.

Asked by Glenys Gould 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox downgrades itself automatically every night

At some point every night, my Firefox (and only Firefox) reverts to version 111 from the latest version. This happens on 2 different Windows 11 machines. I can only get… (read more)

At some point every night, my Firefox (and only Firefox) reverts to version 111 from the latest version. This happens on 2 different Windows 11 machines.

I can only get Firefox to run again by running from command prompt with "-allow-downgrade" option and then updating again.

I usually don't notice until I launch Firefox the following morning and it gives me a message that the profile was created with an older version and to exit or create a new profile.

I've had Firefox open and then it reverts and it gives me a XULRunner error about the profile being used by an older version.

I don't have any special backup or restore software running and the physical files in my Firefox folder in c:\program files\mozilla firefox are being physically pushed to a prior version dated 3/21/2023.

On both machines, I've completely uninstalled and reinstalled and it's good for a day and then reverts.

No log entries for the reversion can be found. It's just back to a prior version.

I've never come across anything like this before and have scanned for any malware or other issue, but haven't found anything.

Asked by Splutt 1 year ago

Answered by Splutt 1 year ago

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Close tab button on left

As per old thread at: https://support.mozilla.org/zu/questions/1365405 which has since been archived. As of version 113, this solution is being suppressed. I occasional… (read more)

As per old thread at: https://support.mozilla.org/zu/questions/1365405 which has since been archived.

As of version 113, this solution is being suppressed. I occasionally see the x appear briefly on the left when a tab is selected, but then it reverts. So far I have not been able to work out what setting is overriding this function, so I've just rolled back to 112 and used the "--allow-downgrade" flag on the firefox shortcut so I can still load my old profile, but understand this is not a safe option in the long term.

Asked by Venoltar 1 year ago

Answered by cor-el 1 year ago

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Cloudflare hosted site complains about Firefox but works with Chrome

This site, Costco Instacart, worked perfectly with Firefox as recently as April 15, 2023 but today fails (see attached image): https://sameday.costco.com/store/costco/sto… (read more)

This site, Costco Instacart, worked perfectly with Firefox as recently as April 15, 2023 but today fails (see attached image): https://sameday.costco.com/store/costco/storefront?zipcode=11021

Cloudflare believes it is protecting itself from online attacks when accessed by Firefox. The same site worked perfectly today, on the same computer, using Google Chrome.

Cloudflare is a major CDN and many important commercial sites, like Costco Instacart, have their content delivered by Cloudflare so this is a major issue with Firefox. For the moment there is a work-around, use Chrome instead, but it would be better to have Firefox address issues with Cloudflare.

Asked by em2jacks 1 year ago

Answered by em2jacks 1 year ago

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May I login without "Enable two-step authentication"?

Hi, I have a firefox account and I want to login to submit an extension. I am always asked to "Enable two-step authentication", and there is no way to escape it. If I 'ca… (read more)

Hi, I have a firefox account and I want to login to submit an extension. I am always asked to "Enable two-step authentication", and there is no way to escape it. If I 'cancel setup', the login will be stopped. I do not want to enable that and I do not want to be forced to install any app and I do not want to install "authy desktop" .

I have used that account before, and have submitted some extensions already. I do not know why I have to use two-step authentication.

How could I login then?

Please.

Asked by pftsao 1 year ago

Answered by Paul 1 year ago

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After yesterday my youtube search button isn't working anymore on mouseclick

Hey all, I have a very weird problem after yesterday. So I was on Youtube and I pressed the search button and a pop-up came from Firefox. I don't know anymore what it … (read more)

Hey all,

I have a very weird problem after yesterday.

So I was on Youtube and I pressed the search button and a pop-up came from Firefox. I don't know anymore what it was and I just clicked on something. After that my Youtube search button is't working anymore when I click it with my mouse. When I enter a text and press my enter button it still works.

When I go to another browser or use Firefox Incognito mode it also works. When I log out of my account, it works. When I use a new profile it works.

So I installed Firefox and reinstalled it again. Installed my add-ons again and tested it again. And it worked again. But from the moment when I logon on Youtube website with Firefox it DOESN'T work anymore.

This simply drives me crazy lol. So it works on 99% of the time only when I use Firefox on my account even with a new profile my search button doesn't work again.

Could this be a Firefox setting within the Youtube website or a Firefox permission thing which isn't carried over from a new profile?

I don't know how on earth I could fix this issue and I'm hoping someone here could help me with the setting inside Firefox that could make my Youtube search button work again on my left mouse click.

Thanks in advance.

Asked by Focusstman 1 year ago

Answered by Focusstman 1 year ago

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firefox crash

Good evening, I've some problem with firefox sometime it don't start (if I restart Ububtu 22 kernel 6.0.0 in use firefox start) and some times when I try to save an image… (read more)

Good evening, I've some problem with firefox sometime it don't start (if I restart Ububtu 22 kernel 6.0.0 in use firefox start) and some times when I try to save an image it crash an close. Here below you can find the crash code error. Thanks a lot for the support

bp-a115d364-564d-44bc-8fae-3f73d0230418 4/18/23, 20:05 bp-95de88f9-6278-488f-a215-f3f950230418 4/18/23, 20:05 bp-4109917c-889d-4438-87ee-c07860230418 4/18/23, 20:05 bp-6005994f-0c7a-4034-a99e-36c6f0230418 4/18/23, 20:05 bp-47c85daa-3424-4180-aa8f-ce92a0230418 4/18/23, 20:05 bp-47cffc61-f4d2-4992-b89b-5040a0230418 4/18/23, 20:05 bp-22722457-a79b-48ec-868a-fb6100230418 4/18/23, 20:05 bp-74f79011-44da-4952-b6a6-171aa0230418 4/18/23, 20:05 bp-7c96feb2-f162-4bcb-8723-7e88f0230418 4/18/23, 20:05 bp-7dc653c2-564c-4b36-a42b-c19730230418 4/18/23, 20:05 bp-13983b22-11e4-405f-9b1c-b88820230418 4/18/23, 20:05 bp-86c4746b-54c4-4cd2-8fce-846f70230418 4/18/23, 20:05 bp-4c9f03dd-507a-4771-ac99-f2b360230418 4/18/23, 20:04 bp-1b7568a9-876d-45c5-97be-4ada30230418 4/18/23, 20:04 bp-3c751aa9-b660-40cb-bacf-facfe0230418 4/18/23, 20:04 bp-ee90d076-861f-4a1a-b3c1-8c6ab0230418 4/18/23, 20:04 bp-03d70e14-d68e-4eae-b887-2cbff0230418 4/18/23, 20:04 bp-792c1414-1978-4bca-8729-301f20230418 4/18/23, 20:04 bp-a3d53dc5-cbf0-4359-a494-9f9680230418 4/18/23, 20:04 bp-f820bb45-6398-4b79-afe6-a72bf0230418 4/18/23, 20:04 bp-34492a94-e8c4-4756-9c98-62b720230418 4/18/23, 20:04 bp-62aabcf9-fb69-4fac-8fe0-5f67a0230418 4/18/23, 20:04 bp-6f3c1adc-3e38-4bec-a37b-6ed390230418 4/18/23, 20:04

Asked by Fabio 1 year ago

Answered by jonzn4SUSE 1 year ago

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Business offers

Hi I want to make a commercial offer to Mozilla and I want to be a percentage of it if the team has accepted my offer. Where should I email the offer? And to whom? … (read more)

Hi I want to make a commercial offer to Mozilla and I want to be a percentage of it if the team has accepted my offer.

Where should I email the offer? And to whom?

Asked by +khashayar 1 year ago

Last reply by AliceWyman 1 year ago

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Can I restrict the password autofill to the exact url / form (sub)domain

I have different login forms on different sub domains so I always get a huge lists of different logins. and also I get my password for the basic auth from the web-server … (read more)

I have different login forms on different sub domains so I always get a huge lists of different logins. and also I get my password for the basic auth from the web-server on my login form.

I also consider this as a security risk when different sub domains belong to different parties and I accidentally put my password into the wrong form.

Can I config Firefox the way that I get only passwords in the list that match the exact url or at least the (sub)domain?

Another Question As a Web-developer can I do something that my client don't experience such a mess (like giving the login form a special id so passwords are restricted do this particular form.

Asked by mt14 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox 112.0 logs out all tabs on exit

My Firefox recently updated itself to version 112.0 - since then, when I close all its windows and then run FF again, on all websites opened in tabs (e.g. Facebook, Googl… (read more)

My Firefox recently updated itself to version 112.0 - since then, when I close all its windows and then run FF again, on all websites opened in tabs (e.g. Facebook, Google Search etc.) I am logged off. In previous FF versions, my logged-in status was preserved between individual FF runs. Firefox not only logs me out of all sites, but also logs me out of the LastPass extension, which also stayed logged in in previous Firefox versions. Anyone knows what is going on? I dont want to have to relogin to all sites each time...

Asked by microworks 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Making Card Payments Issues

Hi, I use Firefox daily, but since the last update I'm unable to make card payments on websites and I'm having to use Chrome as a backup. Up until the update everything … (read more)

Hi,

I use Firefox daily, but since the last update I'm unable to make card payments on websites and I'm having to use Chrome as a backup. Up until the update everything was fine and there were no issues making payments on the Royal Mail and Asda websites. When I click the pay button on these sites, the payment window does not open up.

I've tried disabling all addons/extensions to no avail.

Regards Andrew

Asked by fair-trickit 1 year ago

Answered by fair-trickit 1 year ago

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Firefox doesn't work on www.everydropwater.com website.

I tried to add a new credit card to my subscription account on the www.everydropwater.com website. My attempts failed twice for no apparent reason. I called their custo… (read more)

I tried to add a new credit card to my subscription account on the www.everydropwater.com website. My attempts failed twice for no apparent reason. I called their customer support at 1-800-442-9991 and described my problem. They asked me which browser I was using. I told them "Firefox". They said that's the problem, their credit card update function simply does not work under Firefox!

I was appalled that they know their site doesn't work under a popular browser, yet they don't seem to care or be interested in fixing their site!

Can you folks fix this problem? (I felt like a traitor when I downloaded and used Chrome to get around it.)

I'm using 64-bit Firefox 112.0.1 under Windows 10 version 22H2 on a Dell laptop.

Thanks!!

Asked by arnold1231 1 year ago

Answered by jonzn4SUSE 1 year ago

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how can I install 'java script'?

Where are my answers ? Could you email me the answer of my yesterday numerous questions. At first: HOW CAN INSTALL JAVA SCRIPT ??? I wish you get this problem w… (read more)

Where are my answers ? Could you email me the answer of my yesterday numerous questions. At first: HOW CAN INSTALL JAVA SCRIPT ??? I wish you get this problem with your system 100,000 times and maybe you will do something

Asked by kathedoris 1 year ago

Last reply by cor-el 1 year ago

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Google's websites works badly with Hardware Acceleration On (Google, Youtube, Gmail, Google Maps, ...)

Hi everyone, I am currently using Firefox "112.0.1 (64-bit)" on Windows 10 "10.0.19045 Build 19045]" I have problems using almost all Google websites: most of the times … (read more)

Hi everyone, I am currently using Firefox "112.0.1 (64-bit)" on Windows 10 "10.0.19045 Build 19045]"

I have problems using almost all Google websites: most of the times they do not load at first attempt, and when they do they do not works properly. As example: Youtube does not load (or the cached version says that there is no internet connection), then after a few attempts it loads but all thumbnails on the home are gray.

On another browser (Edge) all websites works normally.

Using private window has the same problem, I have no extension and no plugin other than OpenH264 Video Codec provided by Cisco Systems, Inc. and Widevine Content Decryption Module provided by Google Inc.. I tried emptying cache and also reinstalling Firefox.

The only fix I found on the web is to disable hardware acceleration from settings. If I disable it and restart the browser, then all websites works normally. Actually I can't see this as fix but as a workaround, since I am using a notebook and I'd like to use my GPU for video decoding and save energy.

Maybe I am missing something? Is there something I can do? Thanks.

Asked by Lorenzo 1 year ago

Answered by Lorenzo 1 year ago

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Screenshot

'Screenshot' no longer works. I've used it for years, but this week it doesn't work. I am a woodworker, painter, gardener, handyman, not a computer tech. I want 'scree… (read more)

'Screenshot' no longer works. I've used it for years, but this week it doesn't work. I am a woodworker, painter, gardener, handyman, not a computer tech. I want 'screenshot to work like it used to.

Asked by msdotthis 1 year ago

Answered by msdotthis 1 year ago

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Saving / restoring Firefox Settings

If I want to do a 'clean' install of MS Windows - Windows 11 Pro v 22H2 (Build 22621.1485) - where are FF's sttings stored & how do I restore them after the re-instal… (read more)

If I want to do a 'clean' install of MS Windows - Windows 11 Pro v 22H2 (Build 22621.1485) - where are FF's sttings stored & how do I restore them after the re-install?

Asked by IanM 1 year ago

Answered by Terry 1 year ago