Showing questions tagged:

I have no ''About Firefox'' anymore! HELP!

(If any relevance, I'm on Macos 12 Monterey) 'Installation and updates' seemed the nearest topic due to the 'update' part of it, since this seems to only have been happen… (read more)

(If any relevance, I'm on Macos 12 Monterey) 'Installation and updates' seemed the nearest topic due to the 'update' part of it, since this seems to only have been happening since this version, or I have simply not noticed due to not having needed to know. But if you look at my two screenshots, you will see the issue. There simply is no About Firefox on my firefox. Neither directly listed on the menu, nor as part of the 'help' sub menu.

Is there, for the sake of learning, a simple fix, so that I donlt have to uninstall/re-install? or an 'about config' type fix? Screenshot 1 shows the menu Screenshot 2 shows help sub-menu As you can see, absolutely no About Firefox

And, only potential issue may be, as you'll see from the share data upload is that I've a lot of tabs open, as I've got a lot to get through toniught, and tomorrow. So, maybe, t=though doubtfully, it is because it isn't handling the tabs and this caused a menu entry to be missing? Surely not likely.

حُلّت المُؤرشفة 2 90

ups.com tracking services not working on Firefox

Hi! What goes wrong with a simple tracking request on the UPS website? Try my actual case with the following link: https://www.ups.com/track?tracknum=1ZA06B736800244687&… (read more)

Hi!

What goes wrong with a simple tracking request on the UPS website? Try my actual case with the following link: https://www.ups.com/track?tracknum=1ZA06B736800244687&loc=fi_FI&requester=QUIC%2F/ The response in Finnish is always: "Emme voi suorittaa seurantapyyntöäsi tällä hetkellä. Yritä myöhemmin uudelleen." A quick and dirty translation is: "We cannot execute your request right now. Try again later".

This is an everlasting problem. But try the exactly same link on Chrome or Edge, and it works fine.

Best regards, Tom Lindeman Helsinki, Finland [edited email from public community support forum]

حُلّت المُؤرشفة 2 262

Unable to open a specific URL in private mode from the command line

I'm having trouble opening urls in a private window from the command line on Windows 11. Firefox version: 144.0.2 Starting a new private window works fine with "C:\Prog… (read more)

I'm having trouble opening urls in a private window from the command line on Windows 11.

Firefox version: 144.0.2

Starting a new private window works fine with "C:\Program Files\Mozilla Firefox\firefox.exe" -private-window

But doing: "C:\Program Files\Mozilla Firefox\firefox.exe" -private-window "https://www.google.com"

just opens the link in the last selected window if the last window selected is non private it just opens the link there instead of a new or existing private window

I have also tried with no success: "C:\Program Files\Mozilla Firefox\firefox.exe" -private "https://www.google.com"

حُلّت المُؤرشفة 2 369

Tab synchronization from mobile app to desktop app not working

Hey, I am trying to synchronize my mobile tabs with my desktop app. Unfortunately, this is not working. I am using the latest version of Firefox and Windows 10. Any ideas… (read more)

Hey, I am trying to synchronize my mobile tabs with my desktop app. Unfortunately, this is not working. I am using the latest version of Firefox and Windows 10. Any ideas how and if I can solve this problem? Thank you in advance.

حُلّت المُؤرشفة 2 45

My location

If i sign in to anywhere i am being sent emails from various people and places questioning my location and was it me.?

Locked المُؤرشفة 2 72

How do I change my phone number?

Firefox always auto-fills in the wrong phone number. But I can't find a setting that contains my phone number. How do I change my phone number that Firefox auto-fills? … (read more)

Firefox always auto-fills in the wrong phone number. But I can't find a setting that contains my phone number. How do I change my phone number that Firefox auto-fills?

حُلّت المُؤرشفة 2 460

I've been trying to remedy a "forgotten password" problem on a site I visit from time to time (King Arthur Baking), and keep getting an "opt out signal honored" message. What does this mean, and how do I change it so I can solve the problem?

This falls under: Accesibility, or passswords, or privacy & security... Or, this fumbducker shosn't doe nit. Anyhow, if you've more smarts and knowledge than me, I n… (read more)

This falls under: Accesibility, or passswords, or privacy & security... Or, this fumbducker shosn't doe nit. Anyhow, if you've more smarts and knowledge than me, I need to solve the above mentioned problem. Many thanks.

Locked 1 216

system alert

I have received 3 system alerts, all from Mozilla Firefox (I use Firefox as my default browser). 1) System is infected!---click on d45n9f8ko90s738b610.gsx-protect.co.in … (read more)

I have received 3 system alerts, all from Mozilla Firefox (I use Firefox as my default browser). 1) System is infected!---click on d45n9f8ko90s738b610.gsx-protect.co.in 2) ZEUS.2020 Trojan detected--with same directed site 3) System Alert!---with same directed site.

I use McAfee as my security system. They recommend going to Firefox settings and disallowing random site connections. How do I get my system running again.

Latest McAfee scan shows 45 entries deleted and 2 browsers reset

حُلّت المُؤرشفة 1 136

Firefox

Firefox detected a potential security threat and did not continue to myccp.ccp.edu. If you visit this site, attackers could try to steal information like your passwords, … (read more)

Firefox detected a potential security threat and did not continue to myccp.ccp.edu. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

حُلّت المُؤرشفة 1 99

Lost Everything

Firefox updated to the latest version and it lost everything. All my saved passwords are gone, all my bookmarks, data, etc. It said I could sign in with my account and it… (read more)

Firefox updated to the latest version and it lost everything. All my saved passwords are gone, all my bookmarks, data, etc. It said I could sign in with my account and it would sync them and bring them all over, it didn't. I can't use the original profile because it says it's outdated, I don't even know if it's the correct profile anyway. What am I supposed to do?

حُلّت Locked المُؤرشفة 1 244

youtube video lag or play slowly in firefox browserr

Hello, I am facing an issue while playing YouTube videos in Firefox. The videos are lagging and not playing smoothly, even though my internet connection is fine. Please… (read more)

Hello, I am facing an issue while playing YouTube videos in Firefox. The videos are lagging and not playing smoothly, even though my internet connection is fine. Please help me fix this problem.

حُلّت المُؤرشفة 1 162

Audio In Tab Cuts In&Out When Not Focused On That Tab

Just built a new PC and using Win11. I like to have a pinned tab in Firefox playing some kind of media to have background noise. Since new build, whenever I am not 'focus… (read more)

Just built a new PC and using Win11. I like to have a pinned tab in Firefox playing some kind of media to have background noise. Since new build, whenever I am not 'focused' on that tab and doing other tasks, audio from that tab will cut/fade in and out.

I've been working on this for 16 hours. I've googled, binged, even yahooed. No answers. Checked and rechecked all settings, both system and browser. Uninstalled/Reinstalled *many* applications, including Firefox. My OCD won't let me rest till I have this solved.

Thanks for the help.

حُلّت المُؤرشفة 1 154

All of a sudden my Privacy and Security page in Settings is frozen. I am unable to clear history and data, too!

For years I have clicked on the clear history, clear data and manage data on the settings page in privacy and security--directly after leaving every website, just to be s… (read more)

For years I have clicked on the clear history, clear data and manage data on the settings page in privacy and security--directly after leaving every website, just to be sure...now nothing is happening when I click on them. FF is up to date and nothing is different (that I know of).

Please help. Thank you.

حُلّت المُؤرشفة 1 144

Disabling Tab Restore on OS Restart

I'm trying to stop Firefox from restoring tabs after I restart my OS. So far, I've done the following: Disabled `Startup > Open Previous Windows and Tabs` Disabled … (read more)

I'm trying to stop Firefox from restoring tabs after I restart my OS. So far, I've done the following:

  • Disabled `Startup > Open Previous Windows and Tabs`
  • Disabled all extensions
  • Confirmed I do not have a `user.js` file
  • Set `browser.sessionstore.resume_from_crash` to `false`
  • Set `browser.sessionstore.restore_on_demand` to `false`
  • Set `browser.sessionstore.resuming_after_os_restart` to `false` (It was already set this way.)
  • Set `browser.sessionstore.max_resumed_crashes` to `0`
  • Set `privacy.clearOnShutdown.openWindows` to `true`
  • Set `browser.sessionstore.max_tabs_undo` to `0`
  • Set `browser.sessionstore.max_windows_undo` to `0`

(I've since reverted the last two and the extension changes after they didn't work.)

So far, Firefox will not restore tabs on application restart (manually closing and relaunching) or on crashing (after sending SIGTERM/SIGKILL), but it still restores tabs after restarting the OS (if I allow the OS to kill it during shutdown). I've seen a couple suggestions to disable history completely, but I do occasionally refer to my browsing history, so I'd prefer a less-drastic approach. Ideally, I just want Firefox to treat the first launch after a shutdown as a normal launch and not apply any special behavior. Any help would be much appreciated!

System: Fedora 42 (Workstation Edition) Running Firefox 144.0.2 on Gnome 48.6-1.fc42

حُلّت المُؤرشفة 1 217

Secondary email won't completely be removed

My account has my primary email and it used to have my secondary email connected as well. I now want to create a new account with the secondary email so I can have anothe… (read more)

My account has my primary email and it used to have my secondary email connected as well. I now want to create a new account with the secondary email so I can have another profile, so I deleted my secondary email from the manage accounts on my primary email. I ensured that this says it is removed on all devices and it is. But when I try to create a new account with that secondary email, I keep getting the error that I need to sign in my primary email and I am taken back to my profile with my primary email.

How can I fully detach my secondary email so that I can make a new account with it?

Locked المُؤرشفة 1 234

FIREFOX CRASH

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x0000000000000030, 0x0000000000000002, 0x0000000000000000, 0xfffff80274225392) CAUSE WAS FIREFO… (read more)

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x0000000000000030, 0x0000000000000002, 0x0000000000000000, 0xfffff80274225392) CAUSE WAS FIREFOX.EXE

Locked المُؤرشفة 1 99

Firefox extention

hallo, I use "Qwart" Browser as Internetbrowser in Firefox extension. But I can't see an Qwart-icon on menue-strip. I receive a message "Quart-Search engine can't read an… (read more)

hallo, I use "Qwart" Browser as Internetbrowser in Firefox extension. But I can't see an Qwart-icon on menue-strip. I receive a message "Quart-Search engine can't read and change data from this Webside" Extention best regards klosterberger

حُلّت المُؤرشفة 1 172