Showing questions tagged: اعرض كل الأسئلة
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'Downloads' directory is created unexpectedly

When I open `about:preferences` tab, `Downloads` directory is created in my home directory, despite my downloads directory is different. I've read issue 474718 which stat… (read more)

When I open `about:preferences` tab, `Downloads` directory is created in my home directory, despite my downloads directory is different. I've read issue 474718 which states that it was fix but i still experience it. Linux x86_64

Asked by sgp25 1 year ago

Answered by jonzn4SUSE 1 year ago

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How do I remove "Redirect notices" when trying to naviagte to web sites

Every other search I do a Redirect Notice pops up. How do I get rid of this. Have used MS Edge and this browser does not have the problem, I am reluctant to transfer to E… (read more)

Every other search I do a Redirect Notice pops up. How do I get rid of this. Have used MS Edge and this browser does not have the problem, I am reluctant to transfer to Edge but will if I can't resolve this issue.

Asked by Holard 1 year ago

Answered by Holard 1 year ago

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firefox hangs when searching on google or connecting to websites.

I have tried to disable hardware acceleration, refresh firefox, reinstall, and nothing works. It hangs every single time when searching on google or connecting to website… (read more)

I have tried to disable hardware acceleration, refresh firefox, reinstall, and nothing works. It hangs every single time when searching on google or connecting to websites. This really sucks because I have used firefox since the beginning and don't want to have to stop now..

Asked by coreyhooe 1 year ago

Answered by coreyhooe 1 year ago

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Firefox log in

I use FF 116 on windows 11. For months, I have had problems logging in to web sites. At first I thought the problem was with the web site, but I have come to the conclu… (read more)

I use FF 116 on windows 11. For months, I have had problems logging in to web sites. At first I thought the problem was with the web site, but I have come to the conclusion it is an FF problem. GlobeandMail.com, gem.cbc.ca and rbc.com for example ask for me to log in. I go through the steps giving my password and login name and the web site seems to accept these without complaint but it continues to want me to log in. I end up having to use Edge which works fine. Is there a solution?

Asked by kgw319 1 year ago

Answered by t.r.ernst 1 year ago

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DNS over HTTPS oddities: fallback, TRR mode

After a recent change of my website's name registrar, Firefox (both on Linux and Android) has been running into issues finding the server/address. I suspect this has some… (read more)

After a recent change of my website's name registrar, Firefox (both on Linux and Android) has been running into issues finding the server/address. I suspect this has something to do with DNS, whether it be DNS over HTTPS (DoH) or otherwise.

Specifically, this seems to happen when DoH is on (as shown by about:preferences#privacy). I have confirmed that `curl --doh-url <cloudflare DNS query> <my website>` also fails to resolve the request.

This leaves me with a few outstanding questions:

  • Do I have any control of whether the DoH request fails? Is this something I can fix through my host or name registrar?
  • The TRR mode shown in about:preferences#privacy appears to be different than the one shown in about:config (2 versus 0, respectively).
  • Shouldn't Firefox be falling back to normal DNS? I have confirmed via `curl` that my website works fine over https.

Firefox and curl results for Linux confirmed on two machines on the same network.

Asked by gabriel.h.brown 1 year ago

Answered by gabriel.h.brown 1 year ago

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Logging on to website accounts.

I have been using Firefox as my default browser in Windows for a number of years without problems until recently. However I now find that, when I log on to sites where I… (read more)

I have been using Firefox as my default browser in Windows for a number of years without problems until recently. However I now find that, when I log on to sites where I have accounts, I am not automatically signed in. When I select sign in I am taken to a sign-in page where, on some accounts, , my usernames and passwords are already filled in. I have tried following Firefox guidelines with regard to settings and options, all to no avail. Can you assist me please.

Asked by grtate 1 year ago

Answered by Terry 1 year ago

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I have a problem about typing Korean.

Hi, I have a problem and I can't find any solution. I am Linux Mint Cinnamon user, When I type Korean in the Firefox Browser, type Korean word and type 'spacebar', blank… (read more)

Hi, I have a problem and I can't find any solution.

I am Linux Mint Cinnamon user, When I type Korean in the Firefox Browser, type Korean word and type 'spacebar', blank is made before the last character.

For example, like this. '안녕하세 요', '반갑습니 다', '오늘 은뭐하세?요 ' like 'firefo x', 'googl e' How can I solve this problem?

Asked by baktanjokki 1 year ago

Answered by Paul 1 year ago

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Recovering bookmarks after catesrophic loss and forgetting password

Hi Mozilla Team, I recently had a catastrophic issue with my computer and had to do a factory reset. I was removing my dead name from my folder structure and profile on… (read more)

Hi Mozilla Team,

I recently had a catastrophic issue with my computer and had to do a factory reset. I was removing my dead name from my folder structure and profile on my machine, and this caused it to bork...I know even my silicon hardware is transphobic *sigh*. I know there are articles talking about this issue, and I know for security and privacy your policy is that all bookmarks are lost with a password reset.

However, these bookmarks are very very invaluable, and contain so much information regarding my transition, my career, etc. I just really would love to try and find a way to recover these if at all possible. I know you and your team make recovery possible in an slew of ways, and I really don't know if I set any of those up. I thought I might of, but I am still picking up the pieces from this reset. I know I should have been more proactive about recovery and really thought I was, and I am really kicking myself for not being more explicit/diligent.

I am happy to go through any verification process. I know you have policies for a reason, but I can't just give up on so much important information. There is a years worth of memories during a time, where memories and identity are shifting. I am literally begging to not lose this data.

Best, Jean Ferrante

Asked by Jean Ferrante 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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I can't find how to edit a post if I see I made a mistake after posting.

Sorry, I know this is off topic, but I can't find how to edit a post after I posted it. The usual way is you click on the three dots (upper right) and you get an EDIT op… (read more)

Sorry, I know this is off topic, but I can't find how to edit a post after I posted it.

The usual way is you click on the three dots (upper right) and you get an EDIT option. All they do here is offer an option to QUOTE the post.

Also - while I have you: Posting links: I posted a couple LOCAL LINKS as I have a couple of threads and they appeared but when you clicked on them `404 - not found`.

Asked by teeny_weeny 1 year ago

Answered by James 1 year ago

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Firefox 116.0.3 (64-bit) do not paste in whatsapp web and other applications

Firefox 116.0.3 (64-bit) do not paste in whatsapp web and other applications exemple I copy an image and want to past it in whatsapp web nothing but it work in brave brow… (read more)

Firefox 116.0.3 (64-bit) do not paste in whatsapp web and other applications exemple I copy an image and want to past it in whatsapp web nothing but it work in brave browser...

Asked by belchech 1 year ago

Answered by belchech 1 year ago

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New York Times Articles Won't Load

New York times articles briefly load and then disappear on one iMac. I think it is associated with the fact that the New York Times ads are missing or haven't loaded on t… (read more)

New York times articles briefly load and then disappear on one iMac. I think it is associated with the fact that the New York Times ads are missing or haven't loaded on that iMac. On our other iMac, New York Times articles load fine and the ads are present. I've looked in the Firefox settings on both and can't find any significant differences differences that would create this problem.

Asked by ed121 1 year ago

Answered by chris_mtl 1 year ago

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Weird symbols

I am using Windows 11 and Firefox 116.0.3. Some characters like ‘ ’ “ ” — become weird symbols in Firefox when I copy and paste text containing them to html source text … (read more)

I am using Windows 11 and Firefox 116.0.3. Some characters like ‘ ’ “ ” — become weird symbols in Firefox when I copy and paste text containing them to html source text file. This started happening earlier this month, never happened before. Why is this happening now?

Asked by the.pelican.web 1 year ago

Answered by the.pelican.web 1 year ago

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Bookmarks no showing up, no HTML file to upload, tried everything!

Dear Firefox support, I am writing to inquiry about bookmarks. I have hundreds of bookmarks, if not thousands with many folders, which I have saved over the last decade.… (read more)

Dear Firefox support,

I am writing to inquiry about bookmarks. I have hundreds of bookmarks, if not thousands with many folders, which I have saved over the last decade. I have always synced my account and it should all be there upon downloading a new firefox on my new computer. However, the HTML file that it is asking me to upload from is not a file I am able to find in by backups, time machine, or anywhere else. It is also not in my account after I sign in. I have spent nearly 10 hours trying to figure this out. I have read all your articles and went through the steps of about:profiles. ALL my bookmarks should have been synced and saved. I have firefox in my Time-machine backup also. But none of the library files populates the bookmarks.

It would be a huge harm to my research career if I am unable to restore my bookmarks. I have trusted and used Firefox for a long time. Please assist me in obtaining these bookmarks in my browser.

Best,

Asked by AniTamar 1 year ago

Answered by cor-el 1 year ago

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Browser managed by my organization

Greetings Firefox Support/CommunityL While reconnecting one of my computers to my Firefox account I saw at the top of the Settings Page: "Your settings are being managed… (read more)

Greetings Firefox Support/CommunityL

While reconnecting one of my computers to my Firefox account I saw at the top of the Settings Page: "Your settings are being managed by your organization". Problem is that I don't belong to any organizations or enterprises having anything to do with my online life. I have been hacked in the past and am paranoid when I see something that doesn't make sense. When I click on the link (trusting that it is indeed from you), it takes me to your Enterprise Policy page showing the following:


Active Policy Name Policy Value

DNSOverHTTPS Enabled false Locked true

I always use secure DNS (DOH or DOT) on everything - network adapters, routers (except the ISP one whose default I can't figure out to circumvent) etc. but on the browser setting pages I am only given the option of having it off: the default, increased, and max protection options are greyed out and cannot be chosen. I guess that explains the policy values but who locked it? My only guess is that is use a Surfshark VPN and realize that in so doing I am using Surfshark's DNS servers but I believe I had this problem before using the VPN. Any help would be greatly appreciated. Thanx.

Pat Ford - dpfmd@msn.com

Asked by D. Patrick Ford, MD 1 year ago

Answered by cor-el 1 year ago

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Firefox multi-account container doesnt have an option to manage containers

I am going through the https://support.mozilla.org/en-US/kb/containers#w_manage-your-containers page and I dont have the option to add new containers when I click on the … (read more)

I am going through the https://support.mozilla.org/en-US/kb/containers#w_manage-your-containers page and I dont have the option to add new containers when I click on the icon. I am only shown the choice to open the current page into one of the default containers. If I open a new empty tab, this icon doesnt show up in the url bar.

I have gone through the manage extensions options as well and I cant find a similar option. Can anybody point out what I am missing?

Operating System : Ubuntu Lunar Lobster (23.04) x64 Firefox version : 116.0.3 (64-bit) installed via snap

Asked by ramfree17 1 year ago

Answered by TechHorse 1 year ago

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Pasting does not work in Whatsapp Web on FF

Since a few days, it is not possible to copy-and-paste any external text or content into the text field of WhatApp Web on Firefox. It works fine on Chrome. Also text m… (read more)

Since a few days, it is not possible to copy-and-paste any external text or content into the text field of WhatApp Web on Firefox. It works fine on Chrome. Also text manually copied from a previous WA message can be pasted.

We tried on other PCs with Firefox and Chrome, same situation. So it seems to be a problem of Firefox latest version.

Asked by PRODEC Consultores 1 year ago

Answered by PRODEC Consultores 1 year ago

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Can firefox support different zoom levels on different tabs?

Hi folks. I use Firefox a lot. I have about 36 windows of firefox open and some of those can have a LOT of tabs on/in them. I have recently "evolved" to using a compute… (read more)

Hi folks.

I use Firefox a lot. I have about 36 windows of firefox open and some of those can have a LOT of tabs on/in them.

I have recently "evolved" to using a computer monitor. Before then it was an old flat screen TV - 1336 x 768 resolution (there about).

Now I have a 1080p monitor and things are different.

I use Node-Red (dashboards) and they took a beating with the new size.

I've set THOSE tabs to 133% magnification - and yes that isn't the correct size to emulate the TV. But I only thought of doing this a fair way down the track of trying to rearrange the layouts. (MY MISTAKE)

But I realised that at least not too long down that rabbit hole.

So that WINDOW is set to 133% zoom. But just now I tried to zoom out of another tab on that window and realised that the zoom on the other tabs is changed too.  :(

Am I missing any tricks? I know I could move THOSE tabs to a whole new window and that's that. But in the bigger picture I just want to check.

Asked by teeny_weeny 1 year ago

Answered by cor-el 1 year ago