Showing questions tagged: اعرض كل الأسئلة
  • حُلّت
  • المُؤرشفة

Firefox tabs crash more and more often, meanwhile unusable - even in save mode

Since a week or two my Firefox tabs are crashing more and more often. At work on MacBook and at home on PC. Deleting the cache and cookies and even starting in Safe Mode… (read more)

Since a week or two my Firefox tabs are crashing more and more often. At work on MacBook and at home on PC.

Deleting the cache and cookies and even starting in Safe Mode are not helping - in fact while writing this very message had 5 crashes meanwhile!

Don't know if you can access the crash report: https://crash-stats.mozilla.org/report/index/4cd570db-d90d-4fcb-aee6-0a1660230818

Asked by spieltmit 10 months ago

Answered by spieltmit 10 months ago

  • حُلّت
  • المُؤرشفة

Pasting does not work in Whatsapp Web on FF

Since a few days, it is not possible to copy-and-paste any external text or content into the text field of WhatApp Web on Firefox. It works fine on Chrome. Also text m… (read more)

Since a few days, it is not possible to copy-and-paste any external text or content into the text field of WhatApp Web on Firefox. It works fine on Chrome. Also text manually copied from a previous WA message can be pasted.

We tried on other PCs with Firefox and Chrome, same situation. So it seems to be a problem of Firefox latest version.

Asked by PRODEC Consultores 10 months ago

Answered by PRODEC Consultores 10 months ago

  • حُلّت
  • المُؤرشفة

Syncing Android and PC accounts.

When I scan the QR code shown on my computer with my phone and press the sync buttons, I get a message on my phone to; "Open the authentication app and enter the security… (read more)

When I scan the QR code shown on my computer with my phone and press the sync buttons, I get a message on my phone to; "Open the authentication app and enter the security code it provides."

I have no idea what this app is or where to find it to open it. Is it on my phone or my computer? Why can't you just show the code on my computer sync screen?

And, your help pages just repeat the same instruction verbiage as the sync app on my phone. No additional help at all!

Asked by JR 10 months ago

Answered by Paul 10 months ago

  • حُلّت
  • المُؤرشفة

Bookmarks no showing up, no HTML file to upload, tried everything!

Dear Firefox support, I am writing to inquiry about bookmarks. I have hundreds of bookmarks, if not thousands with many folders, which I have saved over the last decade.… (read more)

Dear Firefox support,

I am writing to inquiry about bookmarks. I have hundreds of bookmarks, if not thousands with many folders, which I have saved over the last decade. I have always synced my account and it should all be there upon downloading a new firefox on my new computer. However, the HTML file that it is asking me to upload from is not a file I am able to find in by backups, time machine, or anywhere else. It is also not in my account after I sign in. I have spent nearly 10 hours trying to figure this out. I have read all your articles and went through the steps of about:profiles. ALL my bookmarks should have been synced and saved. I have firefox in my Time-machine backup also. But none of the library files populates the bookmarks.

It would be a huge harm to my research career if I am unable to restore my bookmarks. I have trusted and used Firefox for a long time. Please assist me in obtaining these bookmarks in my browser.

Best,

Asked by AniTamar 10 months ago

Answered by cor-el 10 months ago

  • حُلّت
  • المُؤرشفة

Mac OS - how to add extension shortcus to the tool bar

Hi. I have a Mac running Ventura. I have done a fair amount of searching but can't seem to find instructions on how to add extension shortcuts to the toolbar. I feel stu… (read more)

Hi. I have a Mac running Ventura. I have done a fair amount of searching but can't seem to find instructions on how to add extension shortcuts to the toolbar. I feel stupid asking this question as I have added them previoulsy but just don't remember how it was done.

Asked by ric9 9 months ago

Answered by Terry 9 months ago

  • حُلّت

Updating Firefox failed

I have a slight problem. I'm currently using Firefox 116.0.3 and it seems that it can't update. The automatic updating will run, and then it will fail (this is all the ti… (read more)

I have a slight problem. I'm currently using Firefox 116.0.3 and it seems that it can't update. The automatic updating will run, and then it will fail (this is all the time when using Firefox). It will recommend me to download the newest version from the website, but then the CDN will and I will be presented with the "connection was reset" error. This happens both on my Windows 10 and Windows 11 machines. Both are running Firefox 116.0.3.

Funnily enough I tried to see if I could download the newest version on Edge (Chromium), which it could but the version I got from the website was the same version I have now. I wonder if this is something to do with my region as I'm based in China and I'm aware that some software can have...problems.

Also, when trying to download version 122.0, it is fantastically slow and will often fail to complete.

Is there anything that could be suggested as I really don't want to use Edge.

Asked by 小白龙1313 4 months ago

Answered by 小白龙1313 4 months ago

  • حُلّت
  • المُؤرشفة

links don't work in some sites with v116.0.3

Using MX-21.3_ahs_x64 Wildflower. Since upgrading Firefox to version 116.0.3 all links within www.onlinetvrecorder.com do not work anymore. No messages, no hints what hap… (read more)

Using MX-21.3_ahs_x64 Wildflower. Since upgrading Firefox to version 116.0.3 all links within www.onlinetvrecorder.com do not work anymore. No messages, no hints what happened, just not working. Vivaldi has the same problem, Chrome works. I have asked in mozillazine, but did not get an answer.

Asked by hako2 10 months ago

Answered by jonzn4SUSE 10 months ago

  • مغلق
  • المُؤرشفة

OPENING washingtonpost.com content is always scrambled.

I attached a screenshot of the difficulty because a community member suggested attach a screenshot. I attached a screenshot and hit reply. It's "do not reply" --so where… (read more)

I attached a screenshot of the difficulty because a community member suggested attach a screenshot. I attached a screenshot and hit reply. It's "do not reply" --so where do I send my screenshot?

Asked by jeffsw834 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • حُلّت
  • المُؤرشفة

Can firefox support different zoom levels on different tabs?

Hi folks. I use Firefox a lot. I have about 36 windows of firefox open and some of those can have a LOT of tabs on/in them. I have recently "evolved" to using a compute… (read more)

Hi folks.

I use Firefox a lot. I have about 36 windows of firefox open and some of those can have a LOT of tabs on/in them.

I have recently "evolved" to using a computer monitor. Before then it was an old flat screen TV - 1336 x 768 resolution (there about).

Now I have a 1080p monitor and things are different.

I use Node-Red (dashboards) and they took a beating with the new size.

I've set THOSE tabs to 133% magnification - and yes that isn't the correct size to emulate the TV. But I only thought of doing this a fair way down the track of trying to rearrange the layouts. (MY MISTAKE)

But I realised that at least not too long down that rabbit hole.

So that WINDOW is set to 133% zoom. But just now I tried to zoom out of another tab on that window and realised that the zoom on the other tabs is changed too.  :(

Am I missing any tricks? I know I could move THOSE tabs to a whole new window and that's that. But in the bigger picture I just want to check.

Asked by teeny_weeny 10 months ago

Answered by cor-el 10 months ago

  • حُلّت
  • المُؤرشفة

Username gets lost when creating Google account

Hi, I have tried to create a google account two times. Each time Firefox didn't save the google account name. Firefox did save the password though. Just the username is … (read more)

Hi, I have tried to create a google account two times. Each time Firefox didn't save the google account name.

Firefox did save the password though. Just the username is empty. So, the third time I will write down the username.

I know how to create a Google account. Pretty sure it will work. My question is, why is this happening? Am I paranoid thinking Google doesn't like to support Firefox?

Best regards

Asked by marm24 10 months ago

Answered by marm24 10 months ago

  • حُلّت
  • المُؤرشفة

'Downloads' directory is created unexpectedly

When I open `about:preferences` tab, `Downloads` directory is created in my home directory, despite my downloads directory is different. I've read issue 474718 which stat… (read more)

When I open `about:preferences` tab, `Downloads` directory is created in my home directory, despite my downloads directory is different. I've read issue 474718 which states that it was fix but i still experience it. Linux x86_64

Asked by sgp25 10 months ago

Answered by jonzn4SUSE 10 months ago

  • حُلّت
  • المُؤرشفة

Loading sites on startup.

I seem to remember that there was a setting to open with a standard set of sites, selected by me. I may be mistaken but it is a pain to keep opening these everytime I log… (read more)

I seem to remember that there was a setting to open with a standard set of sites, selected by me. I may be mistaken but it is a pain to keep opening these everytime I log on. Any help would be appreciated. Thanks in advance.

Asked by Duppy 9 months ago

Answered by cor-el 9 months ago

  • حُلّت
  • المُؤرشفة

Logging on to website accounts.

I have been using Firefox as my default browser in Windows for a number of years without problems until recently. However I now find that, when I log on to sites where I… (read more)

I have been using Firefox as my default browser in Windows for a number of years without problems until recently. However I now find that, when I log on to sites where I have accounts, I am not automatically signed in. When I select sign in I am taken to a sign-in page where, on some accounts, , my usernames and passwords are already filled in. I have tried following Firefox guidelines with regard to settings and options, all to no avail. Can you assist me please.

Asked by grtate 10 months ago

Answered by Terry 10 months ago

  • حُلّت
  • المُؤرشفة

New York Times Articles Won't Load

New York times articles briefly load and then disappear on one iMac. I think it is associated with the fact that the New York Times ads are missing or haven't loaded on t… (read more)

New York times articles briefly load and then disappear on one iMac. I think it is associated with the fact that the New York Times ads are missing or haven't loaded on that iMac. On our other iMac, New York Times articles load fine and the ads are present. I've looked in the Firefox settings on both and can't find any significant differences differences that would create this problem.

Asked by ed121 10 months ago

Answered by chris_mtl 9 months ago

  • حُلّت
  • المُؤرشفة

I have a problem about typing Korean.

Hi, I have a problem and I can't find any solution. I am Linux Mint Cinnamon user, When I type Korean in the Firefox Browser, type Korean word and type 'spacebar', blank… (read more)

Hi, I have a problem and I can't find any solution.

I am Linux Mint Cinnamon user, When I type Korean in the Firefox Browser, type Korean word and type 'spacebar', blank is made before the last character.

For example, like this. '안녕하세 요', '반갑습니 다', '오늘 은뭐하세?요 ' like 'firefo x', 'googl e' How can I solve this problem?

Asked by baktanjokki 10 months ago

Answered by Paul 10 months ago

  • حُلّت
  • المُؤرشفة

I can't find how to edit a post if I see I made a mistake after posting.

Sorry, I know this is off topic, but I can't find how to edit a post after I posted it. The usual way is you click on the three dots (upper right) and you get an EDIT op… (read more)

Sorry, I know this is off topic, but I can't find how to edit a post after I posted it.

The usual way is you click on the three dots (upper right) and you get an EDIT option. All they do here is offer an option to QUOTE the post.

Also - while I have you: Posting links: I posted a couple LOCAL LINKS as I have a couple of threads and they appeared but when you clicked on them `404 - not found`.

Asked by teeny_weeny 10 months ago

Answered by James 10 months ago

  • حُلّت
  • المُؤرشفة

Recovering bookmarks after catesrophic loss and forgetting password

Hi Mozilla Team, I recently had a catastrophic issue with my computer and had to do a factory reset. I was removing my dead name from my folder structure and profile on… (read more)

Hi Mozilla Team,

I recently had a catastrophic issue with my computer and had to do a factory reset. I was removing my dead name from my folder structure and profile on my machine, and this caused it to bork...I know even my silicon hardware is transphobic *sigh*. I know there are articles talking about this issue, and I know for security and privacy your policy is that all bookmarks are lost with a password reset.

However, these bookmarks are very very invaluable, and contain so much information regarding my transition, my career, etc. I just really would love to try and find a way to recover these if at all possible. I know you and your team make recovery possible in an slew of ways, and I really don't know if I set any of those up. I thought I might of, but I am still picking up the pieces from this reset. I know I should have been more proactive about recovery and really thought I was, and I am really kicking myself for not being more explicit/diligent.

I am happy to go through any verification process. I know you have policies for a reason, but I can't just give up on so much important information. There is a years worth of memories during a time, where memories and identity are shifting. I am literally begging to not lose this data.

Best, Jean Ferrante

Asked by Jean Ferrante 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago