Firefox Community Forum

Hello everyone, I run into a problem setting up my new mini PC, Geekom A6. I downloaded Firefox as usual from https://www.firefox.com/de/. I started the installation, and everything went through perfectly fine. When I expected that Firefox would start, only the Profile Manager started. When I try to create a new profile, the wizard appears for a millisecond and closes instantly. Here's the whole start process as a video: https://streamable.com/zkeb46 https://streamable.com/zkeb46

What I already tried to fix it:

• Run Firefox as Admin -> nothing changed
• Rename profiles ini -> nothing changed; ini was not newly created.
• Manually create the Profiles folder. That actually let me start the wizard but would end in this failure message:

"Profile couldn’t be created. Probably the chosen folder isn’t writable. [Exception... "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIToolkitProfileService.createProfile]" nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)" location: "JS frame :: chrome://mozapps/content/profile/createProfileWizard.js :: onFinish :: line 250" data: no]" I gave this folder every access right for everyone, but still the same error. I tried to choose a custom folder, which worked (once in Document and once in C:/Firefox/Profile). But when I wanted to start Firefox, this error came: "An unexpected error has prevented your changes from being saved." and the option to restart Firefox. When I do so, I am once again back at the Firefox profile selection (but the previously created profile is not visible to select).

• Use an older installer of Firefox -> I tried 1.40, 1.39, and 1.38, but the same problem everywhere.
• Using winget but that led to the same error.
• Starting firefox in save mode (firefox -safe-mode) also leads to Profile Manager

I am using the latest Windows 11 24H2 and drivers are up to date.

I hope you can help me using Firefox on this device.

After my pc has been on for a while, seemingly random duration, Im not able to open firefox anymore. For example if clicking on a link in discord, or if I close the browser and want to open it again. I've tried refreshing and reinstalling but that didn't help.

Upon installing Firefox, it appears to run fine. However, upon closing and attempting to reopen Firefox, a small window showing "Run Firefox in Troubleshoot Mode?" will appear briefly, then close. I have already tried running it as administrator, and reinstalling several times, to no avail.

Application error: a client-side exception has occurred while loading (see the browser console for more information).

where is the browser console? how do i fix it never had an issue with until the last two days?

My copy of Firefox, installed on a MacBook Air, has suddenly decided not to open. When I click the icon I see a brief flicker on the screen but the application does not open. Version is 140.0.4. Has anyone else experienced this?

Fix it. Tnx, Larry Yesterday I got a full page notice that told me my access to Firefox will be shut down because my Defender detected that I had stepped in some SHXT while visiting something in Firefox. They gave me a phone number of Microsoft something to call to fix it. I did not call because it seemed like malware, I guess it wasn't because soon after Firefox would not load. I will get this when I try: Says: cannot find server v3lpea6ndyxwl4.azureedge.net , I have run Malwarebytes and Defender and rebooted. Any ideas?

I'm having major problems with Firefox and was able to use it for a long time and I love the software to death. But it has given this problem that I have run into before which the only way I was able to fix it was a full wipe of my computer to factory settings. So with this I started to troubleshoot on what I could do and reinstall was the first and send commands to refresh the dns but I found to what seems to be a startup incomplete file in the Firefox software and it seems to create itself even when deleted. It could be this which is causing problems but all I know for certain that when I click on Firefox it won't open at all or startup. With the only evidence that it responded from task manager or a popup talking about wanting to refresh Firefox for 0.1 milliseconds

I launch Firefox from a shortcut in the QuickLaunch bar. I need to double-click that to get a response. But then TWO instances of Firefox open, and I have to close one - which seems a waste of time and effort over and over and over. My system is x32Win10ProV22H2. How to get just one instance ?

Summary - Firefox crashes repeatedly. yesterday, I decided to switch to Firefox after using Chrome for a while. it worked fine and I synced my data from Chrome. today, at some point I noticed Firefox is no longer open in my taskbar. I decided to reopen it - it crashed. since that moment it has never worked again. I tried launching it in safe mode (firefox.exe -safe-mode), didn't work. tried reinstalling it, didn't work. manually deleted the files from C:\Program Files and AppData, installed Firefox again, didn't work. reinstalled gpu drivers, didn't work. sfc /scannow-ed, you guessed it - still crashes. what else could I possibly try? please help.

os: Windows 11 Home Firefox source: https://www.mozilla.org/en-US/firefox/all/desktop-release/win64/

p.s. this was posted through an android phone but the problem only occurs on windows

Hello! I've been seeing some strange behavior on firefox launch or on new profile launch. There is a popup during startup, can't see it on the screen but I can see it in tray. Is this normal or no? I observed it on two different hp notebooks so far.

After update to 140.0.2, clicking on Firefox icon in the dock does nothing. The title bar says Firefox is active, but nothing shows on my screen. What changed? Did you reset something in my preferences?

Hello! I am an avid user of firefox (especially with adblockers) on a windows 11 PC. Unfortunately, I have recently been experiencing an issue where when I attempt to open firefox, a window will open for a split second before instantly closing again. My PC is up to date, I have tried refreshing firefox and doing a clean install, but cannot seem to overcome the issue, or even open it in safe mode. Does anyone have any advice? Many thanks in advance!