Showing questions tagged:

Amazon Prime Video won't play

The 125.0.2 update broke Amazon Prime Video. Firefox refuses to play ANY video, causes website to return a "That shouldn't have happened" error page. Prime Video plays … (read more)

The 125.0.2 update broke Amazon Prime Video. Firefox refuses to play ANY video, causes website to return a "That shouldn't have happened" error page. Prime Video plays just fine on Safari 16.6.1, macOS 11.7.10. Amazon says just to use Safari, but I want Firefox to work right.

حُلّت المُؤرشفة 5 496

I have several websites I cannot sign into on FF but I can on Edge

Hello everyone. I do not know if any else has experienced this but I have several websites that I cannot sign in to. I have no problem reaching the sites but when it come… (read more)

Hello everyone. I do not know if any else has experienced this but I have several websites that I cannot sign in to. I have no problem reaching the sites but when it comes to signing in I either get a message that my sign in information is not correct and this happens on Bestbuy.com or I get this message on Chewy.com Access Denied You don't have permission to access "http://www.chewy.com/app/login" on this server. Reference #18.88dcda17.1684871617.2bce7d64 . Now if I use the awful MS Edge I have no problem signing in to either one. I have racked my brain to figure this out even disabling each addon which I only have a few. I have ran scans for Malware with Norton 360, Malwarebytes and MSERT and nothing there. I was hoping someone could shed some light on this in some way or maybe change a setting in Firefox that I am overlooking. I can access these sites fine and move around in them but like I said I cannot sign in into them. I would greatly appreciate any help.

Respectfully, DT

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Having problems with Ufile.com working properly.

Hello, I use Ufile for my taxes. They weren't bad a few years back. For the past 3-4 years they have been a problem with their website not loading properly. They want you… (read more)

Hello, I use Ufile for my taxes. They weren't bad a few years back. For the past 3-4 years they have been a problem with their website not loading properly. They want you to use Chrome (as do more then a few websites). I don't like Chrome for privacy reasons. What do you suggest I do? Load Chrome for Ufile and then delete it. Can you suggest a tax website that works better with Fire Fox? Open to suggestions. Thanks in advance. Bob

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Firefox not showing/displaying Yahoo! Comments

This current version of Firefox (126.0) is preventing Yahoo! Comments from showing/displaying in ANY Yahoo! article. After I finished reading a Yahoo! article, the Yahoo!… (read more)

This current version of Firefox (126.0) is preventing Yahoo! Comments from showing/displaying in ANY Yahoo! article. After I finished reading a Yahoo! article, the Yahoo! Comments is viewed but upon clicking on Comments, it just disappeared. It happens in any Yahoo! article with Comments. I used Safari to see if I experience similar issue but Safari is able to show/display Yahoo! Comments upon clicking on them. I have no other browser plug-in or app in Firefox preventing Yahoo! Comments from showing, it seems to be a Firefox JavaScript issue.

المُؤرشفة 2 469

Blue Squares on my Browser

Hi! I seem to be having an issue with my browser. Every now and then, blue squares will partially or completely replace the icons on my toolbar an search bar, and disappe… (read more)

Hi! I seem to be having an issue with my browser. Every now and then, blue squares will partially or completely replace the icons on my toolbar an search bar, and disappear on its own after a while.

For reference, I currently have several tabs open (13) on a split screen, but only the icons on de left window are affected by this. This started happening this month, prior to this I was able to have multiple tabs open on a split screen without issue.

I'll attach 2 images so you can see what I mean.

I appreciate any advice I get to fix this.

حُلّت المُؤرشفة 2 445

After Mozilla update - Apple TV and Canal + pages do not respond/show error

After updating the Mozilla browser, two sites related to watching TV movies stopped opening - Apple TV and Canal +. The Apple TV site does not respond at all, Canal + sho… (read more)

After updating the Mozilla browser, two sites related to watching TV movies stopped opening - Apple TV and Canal +. The Apple TV site does not respond at all, Canal + shows an error. Clearing cookies doesn't help. Another browser, Chrome, opens pages normally.

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Unable to sign into google sites

Whenever I try to sign into any Google site whether it is Gmail, Google, Youtube. or even signing into a site with a google account like Pinterest I get sent to the googl… (read more)

Whenever I try to sign into any Google site whether it is Gmail, Google, Youtube. or even signing into a site with a google account like Pinterest I get sent to the google help page taking about clearing cache & cookies. Even from there when i click sign in it just refreshes the page never actually taking me to the sign in page.

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firefox

all of a sudden when I log on to hotmail dot com I get the error message too many requests when I switch browsers to edge I can log on to hotmail as normal searched the i… (read more)

all of a sudden when I log on to hotmail dot com I get the error message too many requests when I switch browsers to edge I can log on to hotmail as normal

searched the internet but so far have not found a fix

windows 11 and firefox both up to date

حُلّت المُؤرشفة 2 416

Facebook won't allow video or voice calls anymore, since introducing End-To-End Encryption (E2EE), specifically only on Firefox

Ever since Facebook started infesting the chats with end-to-end encryption (random chats get "Messenger upgraded the security of this chat. Messages and calls are secured… (read more)

Ever since Facebook started infesting the chats with end-to-end encryption (random chats get "Messenger upgraded the security of this chat. Messages and calls are secured with end-to-end encryption" without my permission or asking if I want this), any encrypted chats have audio and video calls disabled. I note that I have ONE friend for whom it didn't do this, I can still do calls with her. If I receive a call, I get a pop-up saying that to receive this call I must download the Messenger app (no way) or a browser which supports it. If I check what browsers it thinks supports this, it only lists Chrome and Edge. As far as I know Edge is just Internet Explorer renamed, the biggest black hole in security, I've never touched it. Chrome ignores industry standards, so I don't use it. Making Firefox the best, top browser available. It's the only browser I wish to use. Mozilla needs to look into how to get Facebook to stop blacklisting Firefox like this. Note that this E2EE garbage has only been infecting things for the last few months, before that I was perfectly able to do any calls I wished in Facebook Messenger.

المُؤرشفة 4 405

Focus while clicking scrollbars

Issue Description: Typically, clicking on scroll bars doesn't cause the currently focused element to lose focus. However, when I click the scrollbar of an element with t… (read more)

Issue Description: Typically, clicking on scroll bars doesn't cause the currently focused element to lose focus. However, when I click the scrollbar of an element with tabindex set to '-1', the focus is lost from the currently focused element. I'm unsure if this is the intended behavior or not, but it seems odd to me. I would appreciate it if someone could clarify whether this is a bug or intentional.

Steps to reproduce: 1. Focus on the input element. 2. Click on the scrollbar of the `ul` element.

You'll notice that the input element loses its focus. However, if you remove the `tabindex` attribute from the `ul` element and then click on the scrollbar, the input element retains its focus.

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<input type='input'/>

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المُؤرشفة 1 405

Kroger web site wil not open with fire fox but will open with google chrome

Kroger web site will not open with fire fox but will open with google chrome. It is my survey site http: not https. I have this setting under privacy and settings. HTTPS-… (read more)

Kroger web site will not open with fire fox but will open with google chrome. It is my survey site http: not https. I have this setting under privacy and settings. HTTPS-Only Mode ( don't enable HTTPS -only mode -checked) HTTPS provides a secure, encrypted connection between Firefox and the websites you visit. Most websites support HTTPS, and if HTTPS-Only Mode is enabled, then Firefox will upgrade all connections to HTTPS. Learn more Enable HTTPS-Only Mode in all windows Enable HTTPS-Only Mode in private windows only Don’t enable HTTPS-Only Mode ( I use win 11. )

المُؤرشفة 7 405

Network Protocol Error

Firefox is my primary browser. I get this Network protocol error message so often now that I am considering using another web browser. See below It happens with sites I r… (read more)

Firefox is my primary browser. I get this Network protocol error message so often now that I am considering using another web browser. See below It happens with sites I routinely use. I have tried several of the solutions from Firefox and also searched other solutions online to no avail. I like the Firefox web browser. Can you provide me some other solutions

Network Protocol Error An error occurred during a connection to xxxxxxxxxxxxxxx. The page you are trying to view cannot be shown because an error in the network protocol was detected. • Please contact the website owners to inform them of this problem.

المُؤرشفة 1 396

Infinite redirects

I am unable to login to a single microsoft service on firefox with my school account. It infinitely redirects to a different link and says "Sorry we're unable to sign you… (read more)

I am unable to login to a single microsoft service on firefox with my school account. It infinitely redirects to a different link and says "Sorry we're unable to sign you in" and I cannot even access the login page for microsoft office 365. I cleared all cookies and cache and even recreated my account 3 times and reinstalled fresh firefox 5 times. Nothing works.

المُؤرشفة 3 387

Wall Street Journal Comments Not Appearing in Firefox

Hello, For the past couple weeks, comments on WSJ articles and opinions have not shown up in Firefox. They show up just fine if I use Edge. I'm running Firefox 128.0.2 … (read more)

Hello,

For the past couple weeks, comments on WSJ articles and opinions have not shown up in Firefox. They show up just fine if I use Edge. I'm running Firefox 128.0.2 on a Windows 10 computer.

I run uBlock origin. I tried disabling it, but that has no effect on the problem.

Any help would be appreciated. Thanks in advance.

حُلّت المُؤرشفة 5 382

Cannot Edit Google Docs on Firefox Destop

For some reason I cannot type anything in Google Docs on the Firefox Desktop Browser. In fact, it seems like the browser doesn't recognize that I'm using Google Docs at a… (read more)

For some reason I cannot type anything in Google Docs on the Firefox Desktop Browser. In fact, it seems like the browser doesn't recognize that I'm using Google Docs at all - in my attempts to see what was up I tried to bold a word to see what would happen, but the Ctrl + B shortcut opened the Firefox bookmarks tab instead. This is happening across all my Google Accounts, but only on Firefox and only in Docs - I can edit sheets and forms without issue, I can edit them all on my Android through the google apps, and I can edit them in another browser.

This is an issue that happened suddenly yesterday and I cannot think of anything that's caused it. I double checked that I had editing permissions on these docs, asked the people who owned them to remove me and re-add me but no luck. I have cleared cache and cookies, logged out and back, restarted the browser, and restarted my computer. Though I haven't changed anything with my extensions recently, I tried deactivating and reactivating everything I had. None of this caused any difference and I still cannot edit. I've also tried a user-agent switcher to see if that could help, but no dice. It really does seem like the issue is firefox not recognizing Google Docs is Google Docs and I'm not sure what the fix for that would be. Any advice would be greatly appreciated.

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White Horizontal line at top after updating to 129 version whilst watching movies

A white horizontal line in the top of the screen, whilst watching movies in tv5mondeplus.com. This issue happens when installed the recent update 129.0. Tested in other b… (read more)

A white horizontal line in the top of the screen, whilst watching movies in tv5mondeplus.com. This issue happens when installed the recent update 129.0.

Tested in other browsers and doesn't appear the white horizontal line on top.

المُؤرشفة 5 360

Menu Layout Misalignment and Image Loading Issues in Mozilla Firefox

On my food menu website (https://cavamenuprice.com/cava-menu-waldorf-md/), I’m encountering an issue in Mozilla Firefox where the menu layout appears misaligned and some … (read more)

On my food menu website (https://cavamenuprice.com/cava-menu-waldorf-md/), I’m encountering an issue in Mozilla Firefox where the menu layout appears misaligned and some images are not loading correctly. The problem does not occur in other browsers. Has anyone faced similar issues, and what are the best practices for ensuring compatibility and consistent appearance across all browsers?

المُؤرشفة 1 351

Google problems

For the past week, anything Google just refuses to load unless I clear my cache every few minutes. I open a new tab and type in a search and the tab does nothing. I try t… (read more)

For the past week, anything Google just refuses to load unless I clear my cache every few minutes. I open a new tab and type in a search and the tab does nothing. I try to open my gmail and the page won't load. And navigating the settings tab every few minutes is getting really annoying.

المُؤرشفة 1 351

YouTube video not working,buffering?

Starting yesterday, every youtube video I try to watch never plays or is in a constant state of buffering. It works fine in Edge, and Twitch streaming has no issues so i… (read more)

Starting yesterday, every youtube video I try to watch never plays or is in a constant state of buffering. It works fine in Edge, and Twitch streaming has no issues so its definitely not my internet connection.

I've already tried clearing my cache, rebooting, clearing it again and refreshing Firefox and the issue remains. Disabled adblocker as well. I am currently on version 106.0.5

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Directv streaming on computer

Directv streaming has been operational since I signed up a few weeks ago until today using FireFox browser except today. After signing into Directv , the channels display… (read more)

Directv streaming has been operational since I signed up a few weeks ago until today using FireFox browser except today. After signing into Directv , the channels display correctly but will not open for viewing. Need guidance on the fix.

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