Unable to access email

I use firefox and duck duck go. I am able to access other websites but not my email. When I attempt to log in it "logs out" instead. I get a message that there is a po… (read more)

I use firefox and duck duck go. I am able to access other websites but not my email. When I attempt to log in it "logs out" instead. I get a message that there is a potential security issue. I am able to access my email using non-firefox providers. I need help fixing this issue. Thank you.

Asked by oak.arbor.ranch 1 month ago

Unable to verify account email address even though it's sent 30 codes to that address

every single time I attempt to "finish account setup" I click the verify button, enter my email and password, and I get a bad request error. Every single time … (read more)

every single time I attempt to "finish account setup" I click the verify button, enter my email and password, and I get a bad request error.

Every single time

Asked by Kitty Fitz 2 months ago

SXM Sign in

Greetings, When I try to sign in to SXM, firefox is now asking for a passkey. I don't have a passkey for this account. I'm unable to get past the passkey window. I call… (read more)

Greetings, When I try to sign in to SXM, firefox is now asking for a passkey. I don't have a passkey for this account. I'm unable to get past the passkey window. I called SXM support. They have no answers. Any thoughts? Best, Steve

Asked by Steve482 1 month ago

How to undo asking to Block Element?

Hello, I inadvertently used the option Block Element to get rid of a horrible recurring spam post on FB. I thought I was just blocking that post but what it ended up blo… (read more)

Hello,

I inadvertently used the option Block Element to get rid of a horrible recurring spam post on FB. I thought I was just blocking that post but what it ended up blocking the options on my whole Facebook program, so now I can't edit/undo anything on my FB page. I know it's within Firefox as it doesn't happen on the other browsers when I am using FB.

I tried to look it up but can't find anything to help me. I was hoping I could end up talking to a real person as I know it can get confusing but perhaps you can give me step by step instructions?

I need to know how to UNDO blocking an element. I've attached an image but I'm not sure if it fully explains what I'm dealing with.

Thanks, Ellen Claxton

Asked by martianellen 2 months ago

Credit card autofill disappeared?

I have used Firefox as my primary browser for many years, and have always used autofill for my passwords, credit cards, and addresses. Suddenly, about two weeks ago, my c… (read more)

I have used Firefox as my primary browser for many years, and have always used autofill for my passwords, credit cards, and addresses. Suddenly, about two weeks ago, my credit card data stopped autofilling. When I go to Settings > Privacy & Security, there is nothing regarding autofill anywhere (or anywhere in any Settings). I have attached screenshots of my entire Provacy & Security page, as well as Settings searches for "autofill," "payment," and "credit card." Please help me figure this out ASAP, or I will have to switch to Safari as my primary browser, which I don't want to do. Thank you!

Asked by allysonbvieira 2 months ago

Phone number

When I sign in from my desktop I forgot my password and by clicking on forgot password And I saw different mobile no had been added so how can I change my mobile number s… (read more)

When I sign in from my desktop I forgot my password and by clicking on forgot password And I saw different mobile no had been added so how can I change my mobile number so that the code can come on my new mobile number

Asked by Partha Roy 2 months ago

sidebar.verticalTabs resetting to false when reopening the browser

I always shut down my PC (Windows 11) while Firefox is open, and it reopens automatically when I turn it back on. However, the settings and the layout are reset. I tried… (read more)

I always shut down my PC (Windows 11) while Firefox is open, and it reopens automatically when I turn it back on. However, the settings and the layout are reset.

I tried closing the browser normally via the Close button, but the issue persists.

I tried killing the process via Task Manager, but the issue persists.

I'm not opted into Firefox Studies.

I use quite a few extensions and also Container Tabs. I tried disabling all extensions, but the issue persists.

I just can't disable Container Tabs to test because I would lose too many tabs. Could Container Tabs be the issue?

Asked by Sizzin 1 month ago

Link Blocked By Mimecast

I have a link provided by a web site I use. Through Firefox it takes me to a Mimecast authentication screen that asks for my email, then tells me to contact my IT departm… (read more)

I have a link provided by a web site I use. Through Firefox it takes me to a Mimecast authentication screen that asks for my email, then tells me to contact my IT department. This is my home internet. I can access the link through Safari. I'm stumped.

Asked by Ray Lee 2 months ago

How do I get Firefox to workproperly?

I cannot open any web sites from the Mozilla Firefox on my computer. Every attempt gets the message :tab has crashed. Will I need to abandon using Firefox if this … (read more)

I cannot open any web sites from the Mozilla Firefox on my computer. Every attempt gets the message :tab has crashed. Will I need to abandon using Firefox if this is an unfixable problem?

Asked by alden53 2 months ago

  • المُؤرشفة

Loading X

cannot load X, this is not an everytime occurance, super random. Perhaps half of my attempts to load the page it is interupted by an error. see uploaded image below I d… (read more)

cannot load X, this is not an everytime occurance, super random. Perhaps half of my attempts to load the page it is interupted by an error.

see uploaded image below

I do not have enhanced tracking on.

Asked by Scott 7 months ago

Last reply by TyDraniu 7 months ago