Firefox Community Forum

I have a link provided by a web site I use. Through Firefox it takes me to a Mimecast authentication screen that asks for my email, then tells me to contact my IT department. This is my home internet. I can access the link through Safari. I'm stumped.

Hi there team! Since a Mozilla upgrade earlier this year, I have been unable to create a reply to certain posts made by folks I follow on Threads social media. It occurs about 20% of the time, intermittently yet consistently. When I seek to create a reply, the response window opens with a restricted field that does not allow me to enter any text. Please see the attached screen shot. It's just a box with no cursor. The restriction has never occurred when I'm on Edge or Chrome, only on Firefox. But I prefer Firefox. I am a senior who uses an IBM-clone desktop running Windows10 (contemplating Win11, but that's another story). I use standard Mozilla security settings for browser privacy. Firefox browser is current. I have attempted shutting down all ad blockers in isolation and in combinations attempting to rectify with no results. I am guessing I possibly have some setting out of whack, but I have no clue what this is called or how to fix this. Not a major issue but a continual annoyance and a puzzlement. Am I the only person who has this problem? Is it a Threads issue perhaps? (their help is non-existent). However the issue does not occur when I use Threads on my Android phone, and it has never occurred on Bluesky, Reddit, Facebook, YouTube or any other platform I access. Can anyone help figure this out please? Thank you! Regards, Lorraine the Inkenheimer Lorraine@inkenheimer.com

Hello,

I can open up my posteo.de account, and I can see all of my emails. However it is not possible to open up and view an Email, a double click has no longer any effect. I re-installed firefox, this had no effect on my problem. I then completley deinstalled my MX Linux and installed KDE neon. A new firefox installation didn't solve the problem. Just to check, I installed Brave and I can open my Emails without any proble,- I would be greatful for any help!

Regards from germany

Adrian

I am using the latest version of Firefox and I can not log on to facebook.com and I get a graphic with Oops somthing went wrong (see image). This has started happening in the last couple of days since I updated Firefox..

I can login in Chrome without a problem I have disabled all add ons My cache has been cleared My history is removed when I exit Firefox. I have not changed any firewall settings.

Is anyone else having this problem?

Hello,

I am experiencing an issue with Google Voice in Firefox where I am unable to send DTMF tones (touch-tone signals) using the keypad during an active call. This means I cannot navigate automated phone menus (IVRs) or input PIN codes when required.

Issue Details:

   When I press the numbers on my keyboard or the on-screen dial pad during a call, no tones are recognized by the receiving system.
   The issue occurs only in Firefox. The same function works fine in other browsers like Chrome.
   I have confirmed that my microphone and audio settings are working properly.
   WebRTC is enabled (media.peerconnection.enabled = true in about:config).
   The issue persists even in a fresh Firefox profile with no extensions enabled.

I have a Mac Air and it is up to date. and I use Firefox browser which is up to date, but I suddenly cannot access a website to which I have a subscription which is paid up through November. The website is 'Mypilatestime' and now when I try to access it, it states 'forbidden' and is blank. I can access it on Google Chrome but Firefox is my preferred browser. Why can't I access it as usual? Please send a fix ASAP!!

Dawn

dawnmccordic@gmail.com

Mit Firefox komme ich nicht in mein E-Mail Postfach von O2. Mit Opera problemlos. Was kann ich machen? Antwort bitte in deutscher Sprache.

I can't access my O2 email inbox with Firefox. Opera is fine. What can I do? Please answer in German.

Firefox is not letting me access my Windows or Microsoft account. (using WIndows 11) The login popup is asking for School or Work email, which is not applicable to me. I input my usual login information and Microsoft pop-up says account does not exist. When I login to Windows, using a different desktop (Windows 10), I do not have login in issues.

What is the browser setting that needs to be updated.

To Whom It May Concern:

I was able to login to ChatGPT before January 30, 2025.

I run Firefox on Windows 10. Currently I am using Firefox 135.0 which seems to be creating problems with Authentication Errors with ChatGPT.

Some extensions I had at the time are:

Firefox Multi-Container Tabs BitDefender Traffic Light AdGuard Terms of Service Didn't Read Print Friendly and MeasureIt.

These are all extensions I actually use.

And prior to January 30, 2025, I did not have a problem.

But ever since then I have not been able to login to ChatGPT due to Authentication Errors. I signed up using my email and password and never use anything else to login.

I am not using a VPN.

I cleared my Cache.

I disabled my Extensions.

I tried to login in a Private Window.

I even refreshed Firefox and it still would not work.

I have contacted ChatGPT's support team and they suggested I try a different browser and Chrome worked.

But I don't want to use Google if I can avoid it.

Please help me with this.

When I click on a link on Firefox / Mozilla I get a "Hmm. We’re having trouble finding that site. We can’t connect to the server at ad.doubleclick.net" message. If I do the same on Brave, that doesn't happen, it will show the link that was clicked on. What can or may be the problem? This happens way too often, for example on "Newsmax" links.

ATT.NET is blocking my access to ATT/Yahoo email from my ATT.net account using Firefox ''but not using Chrome?'' I have stopped all tracking and cookie blocking

"Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over."

Up until 2 days ago, I had no issues accessing my yahoo email accounts (sbcglobal.net through At&T) I had done nothing different re settings. I rebooted my modem and my computer several times. I deleted old history which I do several times a week anyway. I called AT&T support team but they just suggested logging on to another browser. So I tried Edge and was able to access the emails successfully. I even "refreshed" Firefox and nothing changed except I had to replace several quick links. I checked for updates and discovered my Firefox browser is up to date. My Android cell phone has no issues with the emails. I have one on Firefox browser and one with Chrome on my cell phone and no issues with either one. I have been using the same log in link for many years. I even explored the new way to log in called "Currently.com" for yahoo mail. Still won't work on Firefox. But it does work on Edge. I would prefer to continue using Firefox for browser but need to use Edge til I figure this out. Any suggestions would be greatly appreciated. (BTW wifi IS on and the connection for everything else works fine.

Here is the message I get when I try to log in: "Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over." Legal policy center Privacy policy Terms of use Accessibility Your privacy choices ©2025 AT&T Intellectual Property. All rights reserved.

Hello, I am suffering from an odd issue when using twitch.tv. In short, when viewing peoples streams, my video feed will usually turn into colorful static (aka "clown vomit"). I suspect that the issue is coming from Firefox, but I can't be certain. I am using a newly-bought laptop and the issue could be caused by a large number of things, theoretically. Here is what I know:

• When viewing on twitch.tv with quality 360p or higher, the video feed will usually (95%) become colorful static within 1 minute or less. When this happens, the video feed does not ever recover until page is refreshed or quality is changed. (I know a bit about video encoding, so this seems extremely odd to me, if it were due to a networking thing that lost some packets, a full-image frame should come alone sooner or later and fix things, but that never seems to happen)
• The video feed is far less likely to become corrupted when viewing at 160p, but can still happen.
• The ads may become corrupted in the same way that the main video feed can.
• When the feed is corrupted, the rest of the Twitch interface (pause/play, volume, quality select) is extremely laggy.
• When the feed is corrupted, if I pause the stream, sometimes the paused corrupted image is not completely stationary! There will be flickering in small portions of the image, looking similar to texture fighting in 3d rendering, flickering between two equally-but-differently corrupted versions of the image
• The issue never appears when using Chrome to watch twitch.tv. This is what makes me think Firefox is the culprit, not Twitch or networking or graphics drivers.
• Disabling my browser addons does not help.
• Private browsing window does not help.
• Clearing my browser cache does not help.
• I have had the issue happen on Youtube exactly once in 2 weeks, not sure if that's related or not, I think it was a normal "lost some network traffic but fixed itself the next time a full frame was received" thing.
• Video live streams on Youtube don't get corrupted the way they do on Twitch.

Can someone please give me advice for how to fix this? Has anyone seen anything like this before? Is there a way for me to get deeper under the hood of either Twitch or Firefox and more closely debug the video stream when it fails?

I tried to log on this morning to my mail and get this link" https://guce.yahoo.com/consent?brandType" with a pop up page "oops something went wrong"

all searches I have done to try and resolve seem to be 2019 or older with the 2024 being locked.

I type in yahoo.com, do a search yahoo, they all come up the same message. anything yahoo related I cannot load. and get this same message.

I run malware byte and Ccleaner neither solved this issue

I use Microsoft edge and have no issues.

thank you

I use the IRS form filler to pay my taxes...have for years with Firefox browser. This year (for 2024 return) when I sign into the site the 1040 form does not display correctly. the boxes are to the right and below the actual placement. I emailed IRS who said it is a setting in Firefox. I tried the site using Microsoft EDGE and it displays correctly. I have searched for possible solutions and tried them all like using/on and off excelerator, letting Firefox chose size and colors of sites, turned off Noton etc. I posted another question here but no replies or looks so maybe I did something wrong so I will try to post again. I have W10 fully updated and Firefox too up to date. I understand I could use Edge but never had to and prefer to use Firefox as I have before. any suggestions would be appreciated or where I can report a possible issue with Firefox. I have attached a sample. thank You

Hello,

For a few days now I've been unable to use Google tools via Firefox (I can't tell if this is due to an update or not).

As soon as a document (usually an editable or navigable area) is opened on the page, it appears completely black. Interactions work correctly at first glance (it's possible to click, write, interact with content that isn't displayed. The problem seems to be purely visual.

I've encountered the problem in all Google Sheet or Docs documents (including when I'm making a new one) and on Google Maps, regardless of location (in the case of Google maps, a notable point is that the map is displayed and then turns black after one or two seconds).

I don't have this problem on another browser, I have it in PM.

Do you have any ideas on how to find the cause and fix the problem?

Have a nice day!

To whom it may concern,

I have an angular application accessing data from a 3rd party data provider. To get data, POST-requests are sent to the data provider REST API (https://capzlog.aero). The application works correctly using Google Chrome and Microsoft Edge. However, when using Firefox, the following error appears:

"Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://capzlog.aero/api/pel/public/externalsystemflights/GetMissingIDs. (Reason: CORS request did not succeed). Status code: (null)."

As the POST request contains basic authentication, a preflight-request (OPTIONS) is first sent to the data provider. This request fails when using Firefox (but not when using Chrome or Edge), see attached screen-shots.

I have spent 4 days on the internet trying to figure out a solution, but I could not solve the issue. I tried the following: 1) check the certificates of the 3rd party provider (https://capzlog.aero): There are no issues. 2) start Firefox in safe-mode, disactivating the "Enhanced Tracking Protecting", clearing the cache. 3) changing the following Firefox settings:

   security.enterprise_roots.enabled (true<->false)
   security.tls.version.min (1<->3)
   security.tls.version.max (2<->4)
   network.http.network-changed.timeout

I tried sending the "OPTIONS"-request using curl and it worked as expected:

curl --verbose -XOPTIONS -H "Access-Control-Request-Method: POST" -H "Origin: https://projectz.numericalsolutions.ch" https://capzlog.aero/api/pel/public/externalsystemflights/GetMissingIDs

• Host capzlog.aero:443 was resolved.
• IPv6: (none)
• IPv4: 156.67.9.80
• Trying 156.67.9.80:443...
• Connected to capzlog.aero (156.67.9.80) port 443
• ALPN: curl offers h2,http/1.1
• TLSv1.3 (OUT), TLS handshake, Client hello (1):
• TLSv1.3 (IN), TLS handshake, Server hello (2):
• TLSv1.2 (IN), TLS handshake, Certificate (11):
• TLSv1.2 (IN), TLS handshake, Server key exchange (12):
• TLSv1.2 (IN), TLS handshake, Server finished (14):
• TLSv1.2 (OUT), TLS handshake, Client key exchange (16):
• TLSv1.2 (OUT), TLS change cipher, Change cipher spec (1):
• TLSv1.2 (OUT), TLS handshake, Finished (20):
• TLSv1.2 (IN), TLS handshake, Finished (20):
• SSL connection using TLSv1.2 / ECDHE-RSA-AES256-GCM-SHA384 / secp384r1 / rsaEncryption
• ALPN: server accepted h2
• Server certificate:
• subject: CN=capzlog.aero
• start date: Dec 31 10:14:59 2024 GMT
• expire date: Mar 31 10:14:58 2025 GMT
• subjectAltName: host "capzlog.aero" matched cert's "capzlog.aero"
• issuer: C=US; O=Let's Encrypt; CN=R10
• SSL certificate verify ok.
• Certificate level 0: Public key type RSA (3072/128 Bits/secBits), signed using sha256WithRSAEncryption
• Certificate level 1: Public key type RSA (2048/112 Bits/secBits), signed using sha256WithRSAEncryption
• Certificate level 2: Public key type RSA (4096/152 Bits/secBits), signed using sha256WithRSAEncryption
• using HTTP/2
• [HTTP/2] [1] OPENED stream for https://capzlog.aero/api/pel/public/externalsystemflights/GetMissingIDs
• [HTTP/2] [1] [:method: OPTIONS]
• [HTTP/2] [1] [:scheme: https]
• [HTTP/2] [1] [:authority: capzlog.aero]
• [HTTP/2] [1] [:path: /api/pel/public/externalsystemflights/GetMissingIDs]
• [HTTP/2] [1] [user-agent: curl/8.6.0]
• [HTTP/2] [1] [accept: */*]
• [HTTP/2] [1] [access-control-request-method: POST]
• [HTTP/2] [1] [origin: https://projectz.numericalsolutions.ch]

> OPTIONS /api/pel/public/externalsystemflights/GetMissingIDs HTTP/2 > Host: capzlog.aero > User-Agent: curl/8.6.0 > Accept: */* > Access-Control-Request-Method: POST > Origin: https://projectz.numericalsolutions.ch > < HTTP/2 204 < cache-control: private < server: Microsoft-IIS/10.0 < access-control-allow-origin: https://projectz.numericalsolutions.ch < access-control-allow-credentials: true < x-aspnet-version: 4.0.30319 < x-powered-by: ASP.NET < date: Thu, 16 Jan 2025 07:12:32 GMT <

• HTTP/2 stream 1 was not closed cleanly: HTTP_1_1_REQUIRED (err 13)
• Downgrades to HTTP/1.1
• Connection #0 to host capzlog.aero left intact
• Issue another request to this URL: 'https://capzlog.aero/api/pel/public/externalsystemflights/GetMissingIDs'
• Found bundle for host: 0x55ecfa0a46e0 [can multiplex]
• Hostname capzlog.aero was found in DNS cache
• Trying 156.67.9.80:443...
• Connected to capzlog.aero (156.67.9.80) port 443
• ALPN: curl offers http/1.1
• SSL reusing session ID
• TLSv1.3 (OUT), TLS handshake, Client hello (1):
• TLSv1.3 (IN), TLS handshake, Server hello (2):
• TLSv1.2 (IN), TLS handshake, Finished (20):
• TLSv1.2 (OUT), TLS change cipher, Change cipher spec (1):
• TLSv1.2 (OUT), TLS handshake, Finished (20):
• SSL connection using TLSv1.2 / ECDHE-RSA-AES256-GCM-SHA384 / secp384r1 / UNDEF
• ALPN: server accepted http/1.1
• Server certificate:
• subject: CN=capzlog.aero
• start date: Dec 31 10:14:59 2024 GMT
• expire date: Mar 31 10:14:58 2025 GMT
• subjectAltName: host "capzlog.aero" matched cert's "capzlog.aero"
• issuer: C=US; O=Let's Encrypt; CN=R10
• SSL certificate verify ok.
• using HTTP/1.x

> OPTIONS /api/pel/public/externalsystemflights/GetMissingIDs HTTP/1.1 > Host: capzlog.aero > User-Agent: curl/8.6.0 > Accept: */* > Access-Control-Request-Method: POST > Origin: https://projectz.numericalsolutions.ch > < HTTP/1.1 204 No Content < Cache-Control: private < Transfer-Encoding: chunked < Server: Microsoft-IIS/10.0 < Access-Control-Allow-Origin: https://projectz.numericalsolutions.ch < Access-Control-Allow-Credentials: true < X-AspNet-Version: 4.0.30319 < X-Powered-By: ASP.NET < Date: Thu, 16 Jan 2025 07:12:32 GMT <

• Connection #1 to host capzlog.aero left intact

Here, a comparison of the "OPTIONS"-HTTP-request as sent by Chrome and by Firefox:

CHROME OPTIONS /api/pel/public/externalsystemflights/GetMissingIDs HTTP/1.1 Accept: */* Accept-Encoding: gzip, deflate, br, zstd Accept-Language: en-US,en;q=0.9a comparison of the "OPTIONS"-HTTP-request as sent by Chrome and by Firefox: Access-Control-Request-Headers: authorization,content-type Access-Control-Request-Method: POST Connection: keep-alive Host: capzlog.aero Origin: https://projectz.numericalsolutions.ch Referer: https://projectz.numericalsolutions.ch/ Sec-Fetch-Dest: empty Sec-Fetch-Mode: cors Sec-Fetch-Site: cross-site User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/132.0.0.0 Safari/537.36

FIREFOX OPTIONS /api/pel/public/externalsystemflights/GetMissingIDs undefined Host: capzlog.aero User-Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:134.0) Gecko/20100101 Firefox/134.0 Accept: */* Accept-Language: en-US,en;q=0.5 Accept-Encoding: gzip, deflate, br, zstd Access-Control-Request-Method: POST Access-Control-Request-Headers: authorization,content-type Referer: https://projectz.numericalsolutions.ch/ Origin: https://projectz.numericalsolutions.ch Connection: keep-alive Sec-Fetch-Dest: empty Sec-Fetch-Mode: cors Sec-Fetch-Site: cross-site Priority: u=4 TE: trailers

And the response header as seen by Chrome:

CHROME HTTP/1.1 200 OK Content-Type: application/json; charset=utf-8 Content-Language: en Server: Microsoft-IIS/10.0 Access-Control-Allow-Origin: https://projectz.numericalsolutions.ch Access-Control-Allow-Credentials: true Set-Cookie: AppSettings=Culture=en-US&Language=English&CountryAlpha2=CH; expires=Fri, 31-Dec-9999 23:59:59 GMT; path=/; secure; SameSite=Lax X-Powered-By: ASP.NET Date: Thu, 16 Jan 2025 07:19:59 GMT Content-Length: 2

Here, a comparison of the Network Traffic as seen for Chrome and for Firefox:

CHROME 17:07:46.550256 IP ANYPC.57562 > 156.67.9.80.https: Flags [P.], seq 1480736564:1480737180, ack 2430285572, win 501, length 616 17:07:46.557654 IP 156.67.9.80.https > ANYPC.57562: Flags [P.], seq 1:393, ack 616, win 8212, length 392 17:07:46.557654 IP 156.67.9.80.https > ANYPC.57562: Flags [P.], seq 393:427, ack 616, win 8212, length 34 17:07:46.557683 IP ANYPC.57562 > 156.67.9.80.https: Flags [.], ack 393, win 501, length 0 17:07:46.557688 IP ANYPC.57562 > 156.67.9.80.https: Flags [.], ack 427, win 501, length 0 17:07:46.558334 IP ANYPC.57562 > 156.67.9.80.https: Flags [F.], seq 616, ack 427, win 501, length 0 17:07:46.558741 IP ANYPC.42786 > 156.67.9.80.https: Flags [S], seq 2926210792, win 64240, options [mss 1460,sackOK,TS val 2936933242 ecr 0,nop,wscale 7], length 0 17:07:46.562927 IP 156.67.9.80.https > ANYPC.57562: Flags [F.], seq 427, ack 617, win 8212, length 0 17:07:46.562962 IP ANYPC.57562 > 156.67.9.80.https: Flags [.], ack 428, win 501, length 0 17:07:46.563492 IP 156.67.9.80.https > ANYPC.42786: Flags [S.], seq 1974100572, ack 2926210793, win 65535, options [mss 1460,nop,wscale 8,nop,nop,sackOK], length 0 17:07:46.563514 IP ANYPC.42786 > 156.67.9.80.https: Flags [.], ack 1, win 502, length 0 17:07:46.565558 IP ANYPC.42786 > 156.67.9.80.https: Flags [P.], seq 1:1743, ack 1, win 502, length 1742 17:07:46.572094 IP 156.67.9.80.https > ANYPC.42786: Flags [.], ack 1743, win 8212, length 0 17:07:46.572094 IP 156.67.9.80.https > ANYPC.42786: Flags [P.], seq 1:161, ack 1743, win 8212, length 160 17:07:46.572133 IP ANYPC.42786 > 156.67.9.80.https: Flags [.], ack 161, win 501, length 0 17:07:46.572276 IP ANYPC.42786 > 156.67.9.80.https: Flags [P.], seq 1743:1794, ack 161, win 501, length 51 17:07:46.572421 IP ANYPC.42786 > 156.67.9.80.https: Flags [P.], seq 1794:3197, ack 161, win 501, length 1403 17:07:46.583942 IP 156.67.9.80.https > ANYPC.42786: Flags [.], ack 3197, win 8206, length 0 17:07:46.710020 IP 156.67.9.80.https > ANYPC.42786: Flags [P.], seq 161:638, ack 3197, win 8206, length 477 17:07:46.751327 IP ANYPC.42786 > 156.67.9.80.https: Flags [.], ack 638, win 501, length 0 17:07:46.754201 IP 156.67.9.80.https > ANYPC.42786: Flags [P.], seq 161:638, ack 3197, win 8206, length 477 17:07:46.754231 IP ANYPC.42786 > 156.67.9.80.https: Flags [.], ack 638, win 501, options [nop,nop,sack 1 {161:638}], length 0$

FIREFOX 17:08:28.962851 IP ANYPC.35980 > 156.67.9.80.https: Flags [S], seq 2319755284, win 64240, options [mss 1460,sackOK,TS val 2936975646 ecr 0,nop,wscale 7], length 0 17:08:28.972248 IP 156.67.9.80.https > ANYPC.35980: Flags [S.], seq 1053801102, ack 2319755285, win 65535, options [mss 1460,nop,wscale 8,nop,nop,sackOK], length 0 17:08:28.972330 IP ANYPC.35980 > 156.67.9.80.https: Flags [.], ack 1, win 502, length 0 17:08:28.974266 IP ANYPC.35980 > 156.67.9.80.https: Flags [P.], seq 1:1894, ack 1, win 502, length 1893 17:08:28.987389 IP 156.67.9.80.https > ANYPC.35980: Flags [.], ack 1894, win 1026, length 0 17:08:28.987433 IP 156.67.9.80.https > ANYPC.35980: Flags [P.], seq 2921:3937, ack 1894, win 1026, length 1016 17:08:28.987461 IP ANYPC.35980 > 156.67.9.80.https: Flags [.], ack 1, win 502, options [nop,nop,sack 1 {2921:3937}], length 0 17:08:28.987598 IP 156.67.9.80.https > ANYPC.35980: Flags [.], seq 1:1461, ack 1894, win 1026, length 1460 17:08:28.987647 IP ANYPC.35980 > 156.67.9.80.https: Flags [.], ack 1461, win 524, options [nop,nop,sack 1 {2921:3937}], length 0 17:08:28.987682 IP 156.67.9.80.https > ANYPC.35980: Flags [.], seq 1461:2921, ack 1894, win 1026, length 1460 17:08:28.987707 IP ANYPC.35980 > 156.67.9.80.https: Flags [.], ack 3937, win 547, length 0 17:08:28.994553 IP ANYPC.35980 > 156.67.9.80.https: Flags [P.], seq 1894:2052, ack 3937, win 547, length 158 17:08:29.005007 IP 156.67.9.80.https > ANYPC.35980: Flags [P.], seq 3937:3988, ack 2052, win 1025, length 51 17:08:29.005007 IP 156.67.9.80.https > ANYPC.35980: Flags [P.], seq 3988:4057, ack 2052, win 1025, length 69 17:08:29.005700 IP ANYPC.35980 > 156.67.9.80.https: Flags [.], ack 4057, win 547, length 0 17:08:29.006086 IP ANYPC.35980 > 156.67.9.80.https: Flags [P.], seq 2052:2151, ack 4057, win 547, length 99 17:08:29.006123 IP ANYPC.35980 > 156.67.9.80.https: Flags [P.], seq 2151:2577, ack 4057, win 547, length 426 17:08:29.008948 IP ANYPC.35980 > 156.67.9.80.https: Flags [P.], seq 2577:2615, ack 4057, win 547, length 38 17:08:29.018116 IP 156.67.9.80.https > ANYPC.35980: Flags [.], ack 2615, win 1023, length 0 17:08:29.018116 IP 156.67.9.80.https > ANYPC.35980: Flags [P.], seq 4057:4095, ack 2615, win 1023, length 38 17:08:29.024518 IP 156.67.9.80.https > ANYPC.35980: Flags [P.], seq 4095:4322, ack 2615, win 1023, length 227 17:08:29.024518 IP 156.67.9.80.https > ANYPC.35980: Flags [P.], seq 4322:4364, ack 2615, win 1023, length 42 17:08:29.024943 IP ANYPC.35980 > 156.67.9.80.https: Flags [.], ack 4364, win 570, length 0 17:08:35.342337 IP ANYPC.42786 > 156.67.9.80.https: Flags [.], ack 1974101210, win 501, length 0 17:08:35.349317 IP 156.67.9.80.https > ANYPC.42786: Flags [.], ack 1, win 8206, length 0

I really do not know what to do anymore to solve that problem.

As the problem is impacting hundreds of users, I really hope there is a solution.

In advance thanks for your help.