Firefox Community Forum

My PC was accidently got blue screen of death and cannot boot window anymore only way is reinstall window. and then I sing in to my mozilla account but I forgot my password so I have to reset it. but I didn't know that you have change the sync system that need to use recover key and yes now I lost all my 10years sync. this cannot recover anymore? or how can I recover it. Honestly this recover key thing is shit in google chrome you won't lost anything from reset the password. this make me really sad and upset. so is there any way to get my sync back? or it lost forever? if it lost forever I would say goodbye to firefox thanks.

Siguiendo sus instrucciones facilitadas, he conseguido recuperar la carpeta de mi perfil anterior pero no se qué hacer con ella para que aparezcan los marcadores de siempre en la aplicación, cómo lograrlo Gracias

Once the account WAS ioanna with I . We changed it to joanna with J. I cannot access joanna with J and - entering [email address], it appears the recovery account [email address] How can I get again access to [email address] ? Thanking you with all my heart Gunter Barczyk ([email address])

Firefox will not start on my PC, so in the process of troubleshooting, I reset my password to get into this Mozilla support site. I saw the notice about losing sync data, so I followed the instructions. I changed the password, then went to my iPhone, where Firefox is running. However, when I tried to create the backup, it would not take the new password. I presume that since it was running on the old password (which I do not remember), which is the password required for the backup. Next, I logged out of Firefox on my iPhone and logged back in with the updated password. Now my data seems to be gone.

I have two other devices running Firefox, iPad and another PC. I need to know how to create a backup that I can restore my sync data.

Hello Dear,

I hope you are well. I would like to recover the passwords I previously saved in Firefox, but I am now finding it difficult to access them after deleting the old Windows system and installing a new one.

Bonjour,

I forget my Mozilla account password. I follow the process ( forgot password selected) I receive an email from Mozilla on this mailbox: [email address] ; here the part with code If this was you, here is your confirmation code to proceed: 18884199 I don't receive a second mail or any information to proceed with this code. It don't work in the login password window.

Thank you for help!

I use the Firefox "password keeper". Today, I changed the password on a website. The Firefox app auto filled the new password. Everything was fine. But when I went back to the password keeper, there was a double entry for the website for which the password was changed. I inadvertently deleted the website (and password) that I should have kept.

Is there anyway to retrieve and restore that password?