Showing questions tagged: اعرض كل الأسئلة
  • المُؤرشفة

Mozilla has bugs, My speakers are not working

Can Mozilla please update and fix the bugs? After downloading new update i am unable to hear sound from my internal speaker on my macbook air. My final exams are around … (read more)

Can Mozilla please update and fix the bugs? After downloading new update i am unable to hear sound from my internal speaker on my macbook air.

My final exams are around the corner, and I am desperately looking for Mozilla team to respond. I have launched a complaint earlier but no action has been taken. Please fix this issue.

Asked by madehafarooqui 1 year ago

Last reply by jonzn4SUSE 1 year ago

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need an older version

Oops. I replaced my version of Firefox with the the newest version, but my OS X El Capitan version 10.11.6 does not support it. Now I can't browse with Firefox. How may … (read more)

Oops. I replaced my version of Firefox with the the newest version, but my OS X El Capitan version 10.11.6 does not support it. Now I can't browse with Firefox. How may I get the compatible version back?

Asked by acwolfe 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • المُؤرشفة

Cannot access firefox on my MacBook Pro

I cannot access my firefox browser on my Macbook Pro. I've deleted and re-installed the app twice. I also get a prompt attached every time I try to open the application. … (read more)

I cannot access my firefox browser on my Macbook Pro. I've deleted and re-installed the app twice. I also get a prompt attached every time I try to open the application.



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by lloyd.sh 8 months ago

Last reply by Medhasree Suram 8 months ago

Zoom meetings stopped opening through the link in firefox

Hi there, Zoom meetings used to open via the Firefox browser (e.g., you get a zoom invite via email, click on the link, it opens a page in firefox that says "Launch Meeti… (read more)

Hi there, Zoom meetings used to open via the Firefox browser (e.g., you get a zoom invite via email, click on the link, it opens a page in firefox that says "Launch Meeting." But now it doesn't work. Nothing happens. Why? At one point Firefox put up a message that asked me to choose something and I did, and after that, it never worked again.

I can get into my zoom meetings using their meeting number and password through the zoom app, but it's more convenient to just click on their link in emails and open it within the browser.

Help please. Thanks in advance. I am using MacOS HighSierra 10.13.6, i cannot go any higher on this older mac. Firefox version is 115.7.0 esr

By the way, this version of Firefox allows me to use the internet without messages from websites telling me my browser needs upgrading. For ex., google chrome browser will not update anymore on HighSierra and my banking website and others do not perform properly with Chrome. But they are ok with Firefox. So thanks for this.

Kathy



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by kathyrou2 2 months ago

Last reply by jonzn4SUSE 2 months ago

4x6 Label printing from browser

Currently running on Firefox version 123.0.1 and IOS 12.7.3. I recently replaced the battery in my macbook pro which required a refresh of Firefox. Now when printin… (read more)

Currently running on Firefox version 123.0.1 and IOS 12.7.3.

I recently replaced the battery in my macbook pro which required a refresh of Firefox.

Now when printing from the browser the labels all print 3x5.

All of my settings are correct and when I save my labels as a pdf they print just fine.

Before the battery swap labels printed from the browser just fine. Labels show reduced formatting in print preview.

Need some help here please.



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS Monterey 12.7.3 on Macbook.

Asked by hkonesjr 1 month ago

Last reply by hkonesjr 1 month ago

iCloud Passwords not showing up in Autofill in Firefox.

On my phone, both passwords from Firefox and iCloud auto fill into my browser, but on Mac I do not see anything besides the Firefox ones. I keep my most up-to-date passwo… (read more)

On my phone, both passwords from Firefox and iCloud auto fill into my browser, but on Mac I do not see anything besides the Firefox ones. I keep my most up-to-date passwords in iCloud, but would love to use auto fill in Firefox as I am not a fan of Safari. Is there a way to set this up?

Asked by Katherine Kaczmarski 3 months ago

Last reply by Katherine Kaczmarski 2 months ago

  • المُؤرشفة

cookies allow all

I use a 2017 Apple Desk top Retina 4. I just made Firefox my default browser, trying to allow all cookies for my online banking with dollar bank. I have always had this… (read more)

I use a 2017 Apple Desk top Retina 4. I just made Firefox my default browser, trying to allow all cookies for my online banking with dollar bank. I have always had this account on Firefox, since 2020, but for some mysterious reason after successfully logging on, with access to all my data, I am automatically logged out as soon as I select Pay My Bills. Advice from dollar customer service is not helpful. I don't want to erase all my cookie/cache files. (pop up windows are allowed). Are there steps I should take to be sure all cookies are allowed for this particular site? Ventura 13.2.1 is the latest Apple OS.


/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by mekirby 1 year ago

Last reply by mekirby 1 year ago

Firefox browser problems

I have lost my "home" icon so have to close and reopen or check history to go to my start page. Also, I can't play You Tube videos at the moment. The little house icon is… (read more)

I have lost my "home" icon so have to close and reopen or check history to go to my start page. Also, I can't play You Tube videos at the moment. The little house icon is missing. See screen shot.

Asked by Fester 5 months ago

Last reply by cor-el 5 months ago

  • المُؤرشفة

On a Mac, drag file from download - not working

I am suddenly unable to drag downloaded files from firefox to a folder on my mac. This is a new issue - always worked before. What's the fix? Thanks /edit: moved thr… (read more)

I am suddenly unable to drag downloaded files from firefox to a folder on my mac. This is a new issue - always worked before. What's the fix? Thanks



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS on your Mac.

Asked by fraune 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • المُؤرشفة

Firefox forgets custom server certificate exceptions in certificate manager

When I add certificate exceptions, such as for my router's self-signed certificate, Firefox forgets the exception at seemingly random intervals. Often this happens in sev… (read more)

When I add certificate exceptions, such as for my router's self-signed certificate, Firefox forgets the exception at seemingly random intervals. Often this happens in several days. In one case it was overnight. This has been going since at least early 2023, probably a year.

In noticed Firefox also forgets settings like "allow popups" set on a site (like on Gmail for example), but not necessarily at the same time as certificate exceptions are forgotten. Other settings don't seem to be changed or forgotten.

These problems occur on different Macs using the same Mozilla account. Refreshing Firefox has made no difference.

Asked by saguaro7 9 months ago

Last reply by saguaro7 9 months ago

Bookmarks Toolbar

Since the last update of Firefox, I now have to right-click and select "alway Show" the Bookmarks Toolbar. Then it disappears when I go to a site!!! Please tell me this i… (read more)

Since the last update of Firefox, I now have to right-click and select "alway Show" the Bookmarks Toolbar. Then it disappears when I go to a site!!! Please tell me this is a glitch and you'll fix it soon because the toolbar always shiowes uder the search bar and this right-click-select is really anoying. I use a MacBook Pro runig Sonoma 14.3.1..... thx for your promp attention BZ

Asked by bill.zarges 1 month ago

Last reply by cor-el 1 month ago

  • المُؤرشفة

Adobe e-sign no longer working after update

Hi all, I have an Adobe account and regularly use Adobe e-sign to send out contracts. I have recently updated Firefox and since then, when I try and send out PDFs for e-… (read more)

Hi all, I have an Adobe account and regularly use Adobe e-sign to send out contracts. I have recently updated Firefox and since then, when I try and send out PDFs for e-sign via Adobe Acrobat Reader, it doesn't get past the upload of the document stage. When I do it on the web browser, I can log in to my account fine, but as soon as I try and view the PDF I want to send for signature, it tells me that:

'The cookie functionality is disabled on your browser

Adobe Acrobat Sign has detected that the cookie functionality is disabled on your browser. To use Adobe Acrobat Sign, please enable cookies on your browser.

When cookies are enabled, click the 'Continue' button below to proceed to Adobe Acrobat Sign. Instructions for enabling cookies Safari for iOS Safari for Mac Chrome for phone or tablet Chrome for desktop OS Firefox

   Click on the Firefox menu.
   Select Preferences.
   Select the Privacy & Security panel.
   Select Standard to enable cookies.
   Set Accept third-party cookies to Always to enable third-party cookies.'

I have followed all the above but it doesn't make any difference. I have also turned off Enhanced Tracking Protection for that site and it worked once, but then stopped working again.

I'm on a MacBook Pro.

Thanks so much for any help!


/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS

Asked by jennie4 1 year ago

Last reply by cor-el 1 year ago

Websites Formatting Wrong with Firefox

Using a Macbook Air. Have gotten to the point that I don't want to update Firefox as every time I do, more websites do not work at all. MSN News has been messed up for m… (read more)

Using a Macbook Air. Have gotten to the point that I don't want to update Firefox as every time I do, more websites do not work at all. MSN News has been messed up for months, so I cannot even use with Firefox--it used to be my homepage--now I can only use it on Chrome.

That is annoying but I can deal with it. BUT--there are bank websites that cannot be signed into at all using Firefox. Will not allow login--simply will not allow anything to be typed into the user id or password fields--just bizarre. Chrome works fine with the same websites. Not sure what is going on with Firefox. I prefer it to Chrome but if I can't log in to bank sites--it's really bad. I've used Mozilla browsers always--since inception, and dealt with all the issues from the updates, but whatever they've done now has rendered Firefox almost useless.

Asked by suzanne77 2 months ago

Last reply by cor-el 2 months ago