منتدى دعم ”Firefox“

Hello, I've followed Firefox's invitation to install and update the browser on my Mac. Unfortunately the new version is not compatible with OS 10 El Capitan, my operating system, so now I can't use Firefox at all. How I do get the old version back?

Thank you, Lars

Dear Community, I love Firefox but here is how fonts now look like on my old MacBook Pro (v10.13.6). Why is this? How can I fix this? My Firefox version is up-to-date. As shown on the screenshots below, on Chrome fonts appear to be normal. Thanks so much for your guidance!

/moved thread from Firefox for iOS (for iPhone/iPad) to (desktop) Firefox section.

Hi,

I recently updated Mozilla browser for Mac today (version 99.0.1, 64-Bit on April 13, 2022). And now I can not switch between my Gmail accounts that I am signed into (from the top right icon, switch accounts) all it does is load and bring me back to the default account I have set up. It is a bit frustrating since I have to manually log back in everytime and it was so seamless before.

Any help is appreciated.

I have consulted https://support.mozilla.org/en-US/kb/how-do-i-restore-my-tabs-last-time. That article says:

-Click on the menu button [three lines at the upper right] to open the menu panel. -Click History. -Click Recently Closed Tabs.

I am using Firefox 95.0.2 for Mac (iOS 10.15.7). There is no "Recently Closed Tabs" option to click after clicking on History per the above instruction. I have saved various files from the time of the crash, in particular "previous.jsonlz4" (a 20.6 MB file, as I had a very large number of tabs open). Is there any way to use this or some other file to restore my old tabs?

/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox (desktop) section as you have macOS.

Hi,

I cannot find a way to turn off/disable the "AutoFill" setting... it keeps on revealing my email addresses before I've typed them out.

I'm not a fan of these security breeches. Firefox is giving the wrong info online about disabling this feature because each time I try to disable in preferences/privacy... there is no "dropdown menu" whatsoever.

Any help on this matter will be most appreciated.

I recently moved from Chrome to Firefox. When I use Firefox on Ubuntu 22.04, I can access my passwords freely. However, when I use it on macOS Monterey, it does not work. Page about:logins shows no logins and passwords but only a small little warning bar in the upper corner that says that I need to login with my OS password (see Firefox asks for authentication (password, voice, face or fingerprint) when accessing passwords _{fixed link to kb article. aw}). However, when I click the small "Connexion" button in the notification bar, nothing happens. I have no pop-up/prompt, neither on the system nor on the web page, to allow me input my credentials. I tried after reinstalling Firefox on my Mac but nothing changed.

Do you know how this problem can be fixed? Thank you, and sorry if it is a duplicate.

Hi, I recently installed Firefox 49.0.2 on my mac which is up to date on OS Monterey. When I opened Firefox the browser screen was completely blank. I can see the URL bar and when I move my mouse I can see that there are links on the page which I can click on, but the screen is blank.

I've tried redownloading Firefox as well as other, older versions and they also show a blank screen. Only the browser screen is blank; if I click on add-ons a new tab opens and I can see that.

The link below has three screenshots showing exactly what I can see. Hopefully this makes sense. Thanks

https://docs.google.com/document/d/15wbDxK16sbGMDdsmWjuGjZ-w3mF9o2YvEGwiOSFsPtc/edit?usp=sharing

How can i install WebGL 2.0 so my farm town game will work on my mac book (ios)??? I've been using Firefox for over 10 years with this game and now all of a sudden my game is requiring WebGL 2.0. HELP PLEASE Thank you. Garry Weaver ... ...

edited email and phone# from public and search/spam bots view on this community forum. Also moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section.

In most of the apps running on MacOS, you have inside the standard "Window" top menu, a lot of options, like: - Minimize - Zoom - Tile Window to the Left - Tile Window to the Right - Move to <monitor name> ... ...etc

In Firefox (I'm using developer version, 103b), we only get the first 2 options (minimize and zoom). I have set shortcuts to easy move my windows around my monitors, but they don't work in Firefox, because those shortcuts relies on the presence of the menu option "Move to <monitor>".

Is it by design, or is there a way to get this option in the Window menu? I'm attaching the menu clip from Chrome and Firefox to illustrate the issue.

There are some videos on this News site;

https://thenewdaily.com.au/news/politics/australian-politics/2022/07/26/anthony-albanese-challenges-paul-bongiorno/

Error code 242632 "The video cannot be played on this browser"

I wanted to upgrade and update my Firefox to the latest version. Encountered some errors so I uninstalled the old version and reinstalled Firefox' latest version. Now all of a sudden all my Add-ons / Plugins / Extentions on the latest version of Firefox for Mac OS is gone...

Since latest Firefox update in Dec 2021 (95.0.2) I can no longer watch prime video on my macbook air. My husband who has same update has no problem watching themon his mac desktop and there is no problem watching them on kindle fire. However I want to continue watching on laptop.

/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section.

I recently upgraded to the newest version of Firefox for iOS (version 96.0.2). Is there any way to change the background colors of the Home page and other windows? I find white characters on a dark background hard to read and would prefer black characters on a light background.

/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section

Fix this bug ASAP - I can't get to any new sites on FF 98.0.1 since it updated yesterday! Need to go to the link I clicked in an email in a new tab. URGENT! On a MacBook Pro. Has worked fine for years, til this update yesterday.

• • Please reply to [email removed from public] The email I had to log in under no longer exists! Help! **

/edit: moved thread from Firefox for iOS (iPhone/iPad) to (desktop) Firefox section as you have macOS.

i accidentally installed the latest update not realizing it will not be compatible with my iOS 10.11.6 operating software. Can I reverse this and go bak to using the browser version I was using prior to this update?

When working in a Service Desk website, trying to drag an email attachment from Outlook into the attachment field of the webpage does not work. The attachment field responds as though it will work, but then no attachment appears. Downloading and dragging the attachment from the desktop DOES work, but the client wants to be able to just drag from the email directly.

I have tested the same procedure in Chrome, Safari and Microsoft Edge and they all work, so the problem must be Firefox. Version: 102.5.0esr (64-Bit)

The client will temporarily use Edge, but Firefox is the preferred browser, so I really hope you have a suggestion.

Addendum: As I stated in my answers to the two replies that I got, this problem is occurring on Windows 10 Enterprise 22H2 - 19045.2364 and with macOS Big Sur 11.7.2 (personal computer).

I upgraded Firefox to the latest version on the macOS yesterday, but the problem persisted. I also upgraded Firefox on one of the Windows machines here at the University, but again, the problem persisted. Later, I will upgrade Firefox on a Windows machine not connected to the university's network, just to make sure.

I just discovered something interesting as I tested dragging the email attachment from web-based email accounts - personal outlook, work outlook and gmail that were accessed from Chrome, Edge and also from Firefox. Dragging and Dropping the email attachment into the form did not work on any of the browsers.

If there is anything that I can do to help with the troubleshooting process, please let me know.