Firefox Community Forum

My Wife's computer - still on Windows 10 - says it can't start Firefox as it is still running, hitting the "close Firefox now" button just returns us to the same screen. I tried to uninstall and reinstall Firefox it tried to do a "reinstall" it says her profile is no longer available, while inconvenient she still should be able to start it up, but it still gives me the same message. that it is still running and needs closed. Trying to "close it doesn't do anything. I have restarted several times and even did a shut down and restart. Nothing seems to work. I assume some "stub" of Firefox is out there in the system/cache making Firefox think it is is still active but I can't find it to shut it down. Where do I need to go to "end task" on this phantom Firefox?

Other information: 1. We have Norton Security software installed, if that matters. 2. The same seems to happening to Thunderbird, but maybe I need to go to another help forum for that? 3. I am entering this issue from my computer that seems to be just fine with Firefox, so can't send browser data as it is irrelevant to the issue (it's on a different computer and install instance.

When I right click on an image and select "save as", after selecting where to save it and then selecting save, firefox just hangs and is completely unresponsive, leaving me having to terminate it through task manager. No error message ever come up, Firefox just freezes.

Hi there - I accepted Firefox's prompt to "refresh" the browser and had no idea it would take away my add-ons. How do I get these back? I don't even remember what they all were, but I know they made a huge difference and now I can't believe all the ads I'm seeing and then my "facebook container" (and other kinds of container tabs) is gone too! How do I fix this? Can I undo the "refresh"??

how do I set LC_TIME in firefox in NixOS? firefox does not see LC_TIME (as well as timezone, but this is solved by setting the TZ variable). maybe there is some kind of variable, as in the case of TZ?

Whenever firefox has multiple tabs open and on any single tab youtube is running i find youtube to crash lag and even crack itself by audio playing with struck video. FYI the same issue is not experienced in other browsers like brave for instance . I hope you provide attention to this problem and solve this issue as soon as possible and as I mostly use firefox to browse and use its dev tools.

Since about one year I am unable to use Japanese input only in Firefox. When I try to switch with fcitx and control+space, nothing happens. However, fcitx-mocz works everywhere else on my computer (i.e. terminal, thunderbird, other browsers, etc.). Furthermore, I uninstalled fcitx and everything associated with it and reinstalled it according to this thread: https://support.mozilla.org/en-US/questions/1367181 (just with mocz for Japanese). This also didn't change anything. Any help is appreciated! My system: Operating System: Linux Mint 20.3 Kernel: Linux 5.15.0-91-generic Architecture: x86-64 fcitx version: 4.2.9.7 Mozilla Firefox 121.0

I think you need a place where users can easily report errors. I frequently find Firefox doesn't work with some sites, or stops working where it has worked before, especially where some login or click button is required. Have a look at this site, New Zealand government register for charities: https://register.charities.govt.nz/CharitiesRegister/ViewCharity?accountId=1ebd3717-79f0-e911-ba6c-00155d6b7730&searchId=6827e00b-e624-4fe4-ad80-8ccb4645ead2 I have to use a different browser now to access this site, which I frequently need for work.

Cheers

Firefox won't play YouTube videos. I've tried everything. There seem to be plenty of problems on the forum BUT NO SOLUTIONS!

I'm ready to switch browsers - permanently!

First of all, an important thing to note is that this is happening on only my school laptop, and not my pc. This problem occurs on all school laptops that have Firefox installed. The reason I, and some others want to use Firefox is simply to get an ad-blocker as extensions are blocked on the default browsers (chrome and edge).

Anyway, the issue is as such: One moment, I will be browsing normally, and then the next, a page will stop loading or refuse to load any new content. It is just like there is no internet going to Firefox, despite the laptop having internet connection as seen in other programs. The way I fix this is by opening edge, waiting for it to start, and then closing edge. Firefox then has internet connectivity again and will work perfectly fine for another few minutes, before having to do it again.

I really have no idea why this is happening, and especially why it is fixed by opening and closing another browser. Obviously this is caused by some administrative program on the computer, but by the way that I can temporarily fix it, I would assume that there is a more permanent solution. The admin programs on the computer are GlobalProtect (VPN), Sophos Endpoint Agent (Security), and Teamviewer (probably not relevant).

As this is for a student, doing something that is against the school rules, it is absolutely necessary that this gets fixed as soon as possible. I simply cannot live with these default browsers with ads. /s

Thanks for the help

I asked this issue before. https://discourse.mozilla.org/t/cant-login-whatsapp-web-after-early-april-2022-update/97589 It's still continuing.

Expansion: 新同文堂 facebook container ublock origin

I tested a fresh install of firefox. Still can’t get login with the privacy mode. But the normal mode works. When I adjust the settings checking “Do not keep history” and “Clear cookies and website data when closing firefox”. It returned. After a new installation process, I stoped when I checked “Do not keep history” I speculated that this the effect.

But no matter which browser I used, I save no browsing history records. Why only firefox got compatibility problem? Or did whatsapp work anything behind?

Hi, I have a problem starting yesterday. When I video chat with anyone using Firefox on FB messenger they can see me but I cannot see them. Only a black screen where they should be showing. I have tried everything from uninstalling to different settings. I have made sure also that permissions were set correctly. Also it has been giving the error "slowing page down" or what says. Nothing helps. Now if I use Edge or phone it works just fine and we can see each other. This has never happened before. Also, the messenger games wont work on firefox either, but will on others. Please help if possible or tell me how.

Thank you