Showing questions tagged: اعرض كل الأسئلة
  • المُؤرشفة

deleted site data

I apparently deleted cookies and site data because I can't login into 2 different sites. I use Win 7 Is there a fix? edit: moved thread from Firefox for iOS (for … (read more)

I apparently deleted cookies and site data because I can't login into 2 different sites. I use Win 7 Is there a fix?



edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have desktop Firefox for Windows.

Asked by woodust 6 months ago

Last reply by woodust 6 months ago

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Firefox crashing on startup

Hi, My Firefox app has been refusing to startup since yesterday, just crashing every time it attempts to start. I assume it's because I have an exorbitant amount of tab… (read more)

Hi,

My Firefox app has been refusing to startup since yesterday, just crashing every time it attempts to start. I assume it's because I have an exorbitant amount of tabs open, but I'm not 100% sure. I tried refreshing Firefox, but the problem is that attempting to refresh loses all my tabs with no way of getting them back. I've tried refreshing previously, and afterwards I would get the option to choose which tabs/windows I would like to restore, but now I'm not getting that option so I'm forced to see if there's any other solutions. I haven't lost any of my previous data after trying to refresh once, since it's saved in the profile in the "Old Firefox Data" folder, but I just want to see if there's any solution that won't require me to start fresh.

I've submitted a crash report through Firefox, the report ID is: bp-dd3d8911-2bc3-4471-a0b3-1f1a60220404

Please let me know if you can help or if there's any other information you need. Thank you!

Asked by vaheabgaryan 11 months ago

Last reply by FredMcD 11 months ago

  • Locked
  • المُؤرشفة

Browser crashes at startup

I bought a new system with latest OS Big Sur, I'm using Firefox v49.1 (required version) for my official purpose. So I installed this version in my Mac and it works smoot… (read more)

I bought a new system with latest OS Big Sur, I'm using Firefox v49.1 (required version) for my official purpose. So I installed this version in my Mac and it works smoothly, suddenly it quits and showing crash alert. I reinstalled again and again, but it's not worked. I fed up with this issue. Please guide me to solve this. Previously I was using Mac with High Sierra OS. That time I haven't face this issue ever.

Asked by santhanooz 1 year ago

Last reply by AliceWyman 1 year ago

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Hulu & YouTube

Crash? My Windows 10 tablet pro pop-up keyboard stops working for Hulu & YouTube so far. That's the main ones I'm on for that device. It won't keep popping up for me.… (read more)

Crash? My Windows 10 tablet pro pop-up keyboard stops working for Hulu & YouTube so far. That's the main ones I'm on for that device. It won't keep popping up for me. Is there a way to be sure that Firefox messages always get to my main email? I want to be sure to get a notification, once someone can reply.

Asked by justinomarsmith 11 months ago

Last reply by FredMcD 11 months ago

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Program freezes

For the last few weeks, Firefox freezes up occasionally. Sometimes, I have to Force Quit to get out of it as Quit Firefox won't close the program. Using Ventura 13.0 on… (read more)

For the last few weeks, Firefox freezes up occasionally. Sometimes, I have to Force Quit to get out of it as Quit Firefox won't close the program. Using Ventura 13.0 on a M1 MacBook Air. It was happening before Ventura as well. Fairly recent issue.

Asked by Ray 4 months ago

Last reply by Wayne Mery 2 months ago

  • المُؤرشفة

Browser crashes at startup

I brought a new system with latest OS Big Sur, I'm using Firefox v49.1 (required version) for my official purpose. So I installed this version in my Mac and it works smoo… (read more)

I brought a new system with latest OS Big Sur, I'm using Firefox v49.1 (required version) for my official purpose. So I installed this version in my Mac and it works smoothly, suddenly it quits and showing crash alert. I reinstalled again and again, but it's not worked. I fed up with this issue. Please guide me to solve this. Previously I was using Mac with High Sierra OS. That time I haven't face this issue ever.

Asked by santhanooz 1 year ago

Last reply by AliceWyman 1 year ago

Problems with Firefox loading and closing pages.

My Mac: macOS Monterey 12.5.1 Firefox: 105.0.1 Since I updated my system Firefox has trouble loading and closing some pages, especially my BOA and ATT.net email accounts… (read more)

My Mac: macOS Monterey 12.5.1 Firefox: 105.0.1 Since I updated my system Firefox has trouble loading and closing some pages, especially my BOA and ATT.net email accounts. Any thoughts on why this is happening and what to do about it? It's especially concerning with the sites I go to to pay bills.

ATT.net I can sign in OK but then I get a page that says redirecting and it never loads. When I use Chrome, I'm not having a problem. All my bookmarks are set in Firefox so I'd rather not have to change them all over to Chrome. I can sign into my BOA account with no problem. When I sign out of BOA I get a window with a spinning dial that says signing out please wait but it never stops, leaving me wondering if it's exposed.

Thanks, Marnie McNamara


edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by marnie1 5 months ago

Last reply by RachelGomez161999 5 months ago

Did Not Connect: Potential Security Issue - for all sites

Hi there! I recently installed Firefox on a macOS Catalina and it's not working for any site. Every time I try to access any website I get the same error. I even tried t… (read more)

Hi there!

I recently installed Firefox on a macOS Catalina and it's not working for any site. Every time I try to access any website I get the same error. I even tried to navigate in the Mozilla site to download a newer version of the browser and got the same error (see attached screenshot).

Thank you for helping me with this!



/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by zaida.vepa 1 week ago

Last reply by TyDraniu 1 week ago

  • المُؤرشفة

‘why cant I open the application “Firefox” because it may be damaged or incomplete.’

When trying to open the Firefox icon on my computer I was told cant I open the application “Firefox” "because it may be damaged or incomplete." SOMEHOW HAVE NOW GOT AN IC… (read more)

When trying to open the Firefox icon on my computer I was told cant I open the application “Firefox” "because it may be damaged or incomplete." SOMEHOW HAVE NOW GOT AN ICON MARKED FIREFOX 2 AND MANY OF MY IMPORTANT BOOKMARKS HAVE DISAPPEARED



/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox (desktop) section as by "computer" you are running macOS.

Asked by DenaVincent 9 months ago

Last reply by jonzn4SUSE 9 months ago

  • المُؤرشفة

Crashing

Hello: I found on a help page the info for submitting crash reports, but tonight's crash wasn't listed as a crash. I was just browsing and my screen went blank. When it r… (read more)

Hello: I found on a help page the info for submitting crash reports, but tonight's crash wasn't listed as a crash. I was just browsing and my screen went blank. When it returned, my tabs came back but they all have to be reset. e.g., I have to log back in to by Twitter, Facebook, and all other password protected accounts. This happens frequently and it is very annoying. I'm reporting this hoping that the problem can be fixed.

Sincerely,

Asked by metaphysicial 11 months ago

Last reply by jonzn4SUSE 11 months ago

  • المُؤرشفة

I get this when I try to open a site Reference #18.a132817.1662925750.1a747096

It will not open certain sites I have used for years. I get the above reference. What is wrong. I think Firefox on my android phone opens the site but on my computer s… (read more)

It will not open certain sites I have used for years. I get the above reference. What is wrong. I think Firefox on my android phone opens the site but on my computer sites are blocked.

Asked by blairbetty77 6 months ago

Last reply by Paul 6 months ago

Firefox Internet Browser

Beim download einer PDF-Datei war mein Notebook (Windows 11) blockiert und brachte folgende Meldung (Siehe Foto 1 Nach dem Neustart des Notebooks kam folgende Meldung (Si… (read more)

Beim download einer PDF-Datei war mein Notebook (Windows 11) blockiert und brachte folgende Meldung (Siehe Foto 1 Nach dem Neustart des Notebooks kam folgende Meldung (Siehe Foto 2). Folge ich der „Aufforderung von Firefox?“ und wenn ja, Wie? Vielen Dank für eure Hilfe.

Asked by wolfgang.henke 1 month ago

Yahoo with Macbook Air

I use Yahoo for my mail. Every time I close my computer (sleeping mode) , I have to sign up again for my Yahoo account. It was not like that before I updated Firefox. I h… (read more)

I use Yahoo for my mail. Every time I close my computer (sleeping mode) , I have to sign up again for my Yahoo account. It was not like that before I updated Firefox. I have anothe Macbook air that was not updated and do nit have this issue. How can you help me fixing this?

Thank you

Asked by cb4272 1 week ago

  • المُؤرشفة

My $300 on-line seminar no longer works after a FireFox upgrade last night.

Get back to me fast please. I discovered a little shield next to the URL, and read up on how sometimes the tracker blocker makes sites no longer work, I imagine you are… (read more)

Get back to me fast please.

I discovered a little shield next to the URL, and read up on how sometimes the tracker blocker makes sites no longer work, I imagine you are getting a lot of calls like this? So I turned it off, did a refresh, no change, did a restart, no change, turned the computer, Macbook Pro OS Monterey 12.1, off for 20 minutes. no change. I'm furious, and having a hard time dealing with this.

The error message says: ''''The media could not be loaded, either because the server or network failed or because the format is not supported.'''' Except it's worked fine for a week now. Until this morning. Any more ideas how I can get this to work? I realize you all are volunteers, but jeepers, there must be a way to get help sooner than maybe look back occasionally see if a volunteer has seen this. I'll try a different browser.

Asked by Paula Z. 1 year ago

Last reply by FredMcD 1 year ago