Showing questions tagged: اعرض كل الأسئلة
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After the latest update, I can't open Microsoft applications. I have to save them to a file.

After the latest update, I can't open Microsoft applications. I have to save them to a file. When I get an email with a Word or Excel file attached, I HAVE to save it. Be… (read more)

After the latest update, I can't open Microsoft applications. I have to save them to a file. When I get an email with a Word or Excel file attached, I HAVE to save it. Before the update, the system always opened it so I could look at it first.

I went to settings and Applications, but in the window where it says, "Choose how Firefox handles the files you download from the web or the applications you use while browsing." There are no Microsoft options.

I was able to change the PDF docs to open rather than save, but I need to do the same thing with Word, Excel, PPT, etc.

Please help

Asked by ajones4 12 months ago

Answered by Terry 12 months ago

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All Downloads Fail Immediately

Hey all, I am having a problem where all downloads fail immediately. Doesn't matter what, they all fail. This started about a month ago. I saw someone else changed someth… (read more)

Hey all, I am having a problem where all downloads fail immediately. Doesn't matter what, they all fail. This started about a month ago. I saw someone else changed something in the About:Config (browser.cache.disk.parent_directory), but I don't even see that line in my config. Also, about the time this problem started I cannot print anything (printer stuck in spooling), and I cannot run any built in troubleshooter. Don't know if these are separate issues or if they are related.

Asked by tcoll730 1 year ago

Answered by Terry 12 months ago

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changes to file download locations in version 98

Re: Changes to how file downloads are handled in Firefox version 98: Personally I don't consider this an enhancement. Since I upgraded to v98, every file I open online, e… (read more)

Re: Changes to how file downloads are handled in Firefox version 98: Personally I don't consider this an enhancement. Since I upgraded to v98, every file I open online, even if I'm not saving it, is saving a copy of itself onto my desktop. (To be precise, D:\OneDrive\Desktop). And I look at up to 20 files per day, so this is getting pretty annoying.

My regular downloads directory still exists, and that should be where temporary copies of files are being stored prior to my closing or saving them (right?). But it's empty.

Note that under Settings > General > Downloads, the default is set to Always Ask rather than one specific directory. However I believe that is for the "permanent" version of the files, not the temporary version.

How do I get Firefox to revert back to the pre-98 defaults for the temporary versions of files? I was hoping this change was a mistake but I see that 98.01 did not fix it and from the article referenced above, it looks like changes were made deliberately. And the desktop is clearly not a place where temporary files should be being placed.

Thanks.

Asked by Brent 1 year ago

Answered by Terry 1 year ago

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When Firefox was updated, it lost all of my saved tabs.

This is the first time, that an update lost all of my tabs. Is there a way to access previous sessions, other than the most recent one? I would like to access a session f… (read more)

This is the first time, that an update lost all of my tabs. Is there a way to access previous sessions, other than the most recent one? I would like to access a session from last week, and see if I can get my tabs back. I'm very unhappy about this and I've not been able to restore my tabs. The current tabs are place holders, and they do the reflect what I had before the update.

Asked by heddyfran1 12 months ago

Answered by Dropa 12 months ago

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Firefox reader view only renders half the article

Dear volunteers, I am on Debian 11, Firefox 98.0.1. Firefox reader mode only seems to render half the article I am currently on, example: https://www.newyorker.com/new… (read more)

Dear volunteers,

I am on Debian 11, Firefox 98.0.1.

Firefox reader mode only seems to render half the article I am currently on, example:

https://www.newyorker.com/news/q-and-a/the-purges-in-putins-shrinking-inner-circle

The reader view only renders up to "I think it’s a big challenge for them." but the actual article continues.

Is this a bug on my setup?

Thank you for taking the time to read this!

Asked by A.Ampoumogli 12 months ago

Answered by cor-el 12 months ago

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Firefox 98.0.1 upgrade causing problems.

After the automatic upgrade to 98.0.1 I have 2 problems: 1. In a window with an image that I zoom in on I can no longer drag the image around to view. 2. I can no longer … (read more)

After the automatic upgrade to 98.0.1 I have 2 problems: 1. In a window with an image that I zoom in on I can no longer drag the image around to view. 2. I can no longer minimize or close a window with the + -. This part works fine until I open a second window. If I go into troubleshoot mode the + and - are bright (not as a background window) but they still don't work.

Asked by JPCaveman 1 year ago

Answered by JPCaveman 1 year ago

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xul runner pop-up: "could not determine any profile running in backgroundtask mode"

After booting up my PC and logging in to Win10 I get a pop-up window (see attached 1) although I haven't even started FF. The only FF process running during boot/login i… (read more)

After booting up my PC and logging in to Win10 I get a pop-up window (see attached 1) although I haven't even started FF.

The only FF process running during boot/login is the background update (see attached 2), but this never showed such a message before. I've been using FF for ages.

FF was updating successfully to 98.0.1 yesterday before I shut down my PC. FF seems to keep working with no problem - I'm using it right now...

I recently installed ExpressVPN which blocks internet access until the tunnel is established. So maybe the background update process got confused because it couldn't access the internet?

Any other ideas why I got this message - or how to get rid of it?


11am (my time): Background Update ran again (attached 3) with result code 0x15 (1st run was 0x0) but did not show any message this time...

Asked by 5crambler 1 year ago

Last reply by 5crambler 1 year ago

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Stop syncing theme on windows and mac

I searched but i could not find a working solution for me, to not sync the theme on my windows pc and mac laptop. I tired to set services.sync.prefs.sync.lightweightThe… (read more)

I searched but i could not find a working solution for me, to not sync the theme on my windows pc and mac laptop.

I tired to set services.sync.prefs.sync.lightweightThemes to false and services.sync.prefs.sync.extensions.activeThemeID to false, but it is still syncing.

Help would be much appreciated.

Asked by Stefanek2 12 months ago

Answered by cor-el 12 months ago

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PDFs opened using, Windows Default application, Always Ask, fails to occur

The behavior of FireFox saving PDF files has changed. I am using WIN10, FireFox 98.0.1 and have it setup to use windows default application and always ask where to save … (read more)

The behavior of FireFox saving PDF files has changed. I am using WIN10, FireFox 98.0.1 and have it setup to use windows default application and always ask where to save for PDFs.

BEFORE the problem: The PDF opens in Acrobat Pro IX. After clicking save I would be asked, where to save. I select the location to save the PDF. Then after this, subsequent PDFs downloaded would be saved to the last saved location. This process would repeat for a new website PDF load and save. This is the behavior I want now.

NOW with the problem: The PDF opens in Acrobat Pro IX. 1. Immediately, after a reboot, the save icon on Adobe is grayed out. I select save as and point to the desired directory. 2. For any subsequent PDF opened, the Adobe save icon is available. Files are saved to the desktop.

Please note I believe I once did get a popup asking where to save and I know I selected desktop.  Since that selection I am no longer asked where to save.

Please note I have looked and tried some of the suggestions at: https://support.mozilla.org/en-US/kb/cant-download-or-save-files#w_choose-a-different-download-folder

but some of this advice needs to be updated for the new FireFox version--ex no JSON file is found at the file location covered in the advice.

I believe this issue started after the last FireFox update. Please help me restore behavior listed above under “BEFORE the problem”. Thanks.

Asked by omega8 1 year ago

Last reply by maxthewildcat 8 months ago

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How do I get LIBREOFFICE to work in FF? D/L went fine. It's an AFTER D/L ERROR: requires a 64-bit Java runtime environment (JRE) to perform this task. Please install a JRE. FF won't work with JAVA though. Can't find workaround add-on.

LibreOffice error: LibreOffice requires a 64-bit Java runtime environment (JRE) to perform this task. Please install a JRE and restart LibreOffice. https://hub.libreoff… (read more)

LibreOffice error: LibreOffice requires a 64-bit Java runtime environment (JRE) to perform this task. Please install a JRE and restart LibreOffice. https://hub.libreoffice.org/InstallJava/?LOlocale=en-US

I found nothing in FF extensions add-ons to facilitate this program/app. FF won't work with JAVA files but they provided no alternative. LibreOffice is the only free Office-like program/app. that is currently up and working today that I can find on any list I've pulled via browser on the first page or two.

It is so confusing to go to Edge or Chrome to use it - and hard to move things from FF over to Edge to get to LibreOffice - can't follow what I'm doing that way. I want to use FF. I feel safer there.

I don't trust downloading from random sites. Bait and switch for files. Malware. If there are is a trust-worthing d/l workaround pls tell me. I;m not up on them - not in the loop.

I need assistive technology really - this is just a start for me to get organized. You can give me advise on what keeps you swift and organized if you can too. Appreciate that much too. Thanks for any help.

Asked by islander1 12 months ago

Last reply by Dropa 12 months ago

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Time Zones

I moved my computer from NM (Mountain Time) to VA (Eastern Time). Windows has reset to ET. The computer is ET, but anything in Firefox is two hours off. My incoming em… (read more)

I moved my computer from NM (Mountain Time) to VA (Eastern Time). Windows has reset to ET. The computer is ET, but anything in Firefox is two hours off. My incoming emails (outlook.com) are all timestamped two hours earlier than reality. Items in website (Google) calendars all disappear two hours early, though I have reset my Google calendar to ET. How can I reset Firefox to my current time zone?

Asked by Evelyn Henson 12 months ago

Last reply by Dropa 12 months ago

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Removal of Cut/Copy/Paste menu item breaks functionality on some webpages.

At some point Mozilla removed the Cut, Copy and Paste options in Firefox which breaks functionality on some web-pages. An example is for Ubiquiti's router web interface, … (read more)

At some point Mozilla removed the Cut, Copy and Paste options in Firefox which breaks functionality on some web-pages. An example is for Ubiquiti's router web interface, in their terminal, Ctrl-C is the typical Linux kill command, right click is commandeered for a terminal layout configuration menu, and the only way to past text into the webpage is to use the Paste menu item that used to be in the hamburger menu.

There are other web-pages that using the menu item is the only or best way to cut/copy/paste text.

Removal of this feature breaks those web pages.

Asked by Nabeel Rahimpour 12 months ago

Last reply by Nabeel Rahimpour 11 months ago

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email attachments fail to download

Downloading email attachments fails with Firefox. OK with Explorer 11. This problem began four days ago. Please tell me how to fix this. Lee Ransom - [removed phone# … (read more)

Downloading email attachments fails with Firefox. OK with Explorer 11. This problem began four days ago. Please tell me how to fix this.

Lee Ransom - [removed phone# from public]

Asked by leeransom 12 months ago

Answered by jonzn4SUSE 11 months ago

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Everything gone

Firefox updated and now all my tabs, passwords, everything is gone. I logged in but nothing is saved in my account either. I fully have no idea what my passwords are, ple… (read more)

Firefox updated and now all my tabs, passwords, everything is gone. I logged in but nothing is saved in my account either. I fully have no idea what my passwords are, please help!

Asked by antonia.hergeth 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Unable to Log into Netflix with Firefox

So, recently I cleared my history and cookies in Firefox. After doing this I am unable to log into Netflix with Firefox. It tells me that my password is incorrect. I can … (read more)

So, recently I cleared my history and cookies in Firefox. After doing this I am unable to log into Netflix with Firefox. It tells me that my password is incorrect. I can log into Netflix with Chrome and Safari. I even updated my Netflix password. Any suggestions?

Asked by ga57burden 12 months ago

Last reply by TechHorse 12 months ago