Showing questions tagged: اعرض كل الأسئلة
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There is no ad-blocker. But Firefox says there is.

I'm on Win10 With Firefox 83.0. I cleared my history yesterday, and now when I try to watch video on CBS.com, I get this message: “This video is unavailable because we we… (read more)

I'm on Win10 With Firefox 83.0. I cleared my history yesterday, and now when I try to watch video on CBS.com, I get this message: “This video is unavailable because we were unable to load a message from our sponsors. If you are using ad-blocking software, please disable it and reload the page. Error Code: 111”. I have no ad-blocking software that I know of. Can anyone give me a clue on what to do?

Asked by Shhhh...... 1 year ago

Answered by pojoho7699 1 year ago

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SEC_ERROR_UNKNOWN_ISSUER for Google and Youtube

I am getting a certification issue when trying to visit 2 specific sites which are some of the most visited sites in the web: https://www.google.com and https://www.youtu… (read more)

I am getting a certification issue when trying to visit 2 specific sites which are some of the most visited sites in the web: https://www.google.com and https://www.youtube.com

The error it shows when trying to visit these 2 pages, is SEC_ERROR_UNKNOWN_ISSUER.

I have tried to troubleshoot it and follow the solutions recommended at: https://support.mozilla.org/en-US/kb/error-codes-secure-websites#w_the-error-occurs-on-multiple-secure-sites

however none of the solutions described in this guide worked to solve my problem.

In that guide, one of the suggested solutions is to scan my system for any malware. I used the following: Windows Defender Maleware Bytes AntiMalware Karpersky TDSSkiller however the results are all clean.

In the guide, it suggested that I check the clock as well. The system clock however is synchronized.

Last, I have resetted Firefox Profile but this didnt fix the issue either.

I shall note that the issue appeared yesterday and so far nothing helped fixing it. Not even the system restarts.

The issue about visiting these two sites, is limited only to Firefox.

I can access https://www.google.com and https://www.youtube.com without problems using Google Chrome and the Opera Browser.

Also, Google Mail and Google Translate work fine on Firefox. These two sites can be accessed with Firefox without causing any SEC_ERROR_UNKNOWN_ISSUER errors.

Asked by SilentResident 1 year ago

Answered by philipp 1 year ago

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Add-Ons don't work; Apple MacBook Air M1

When I wan't to use add-ons in Firefox for Mac, they just don't work. I can install them but they do not open. I have tried re-installing Firefox, installing the Firefox … (read more)

When I wan't to use add-ons in Firefox for Mac, they just don't work. I can install them but they do not open. I have tried re-installing Firefox, installing the Firefox Beta (which supports Apple Silicon but crashed a lot) and restarting my computer, as well as re-installing the Add-Ons. Nothing works. How can I fix this?

Asked by aaronkurz6 1 year ago

Answered by Tom J 1 year ago

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IDM Extension Failure

Several days ago (approximately 12-3-20) my Internet Download Manager add-on stopped working. Removing it and reinstalling it by using a link provided by IDM does not wo… (read more)

Several days ago (approximately 12-3-20) my Internet Download Manager add-on stopped working. Removing it and reinstalling it by using a link provided by IDM does not work. It will work only if I open the webpage where I intend to download (e.g.--YouTube) BEFORE I reinstall the add-on and only for as long as that page remains open. Closing the page and then reopening it somehow deactivates IDM, as it will no longer link to the video I want to download. Have tried everything i can think of to solve this, including deactivating all other add-ons and by uninstalling and reinstalling the IDM program itself. I also unchecked the "block popup windows" management tool within Firefox itself. Anyone have any ideas what is happening? Initially, I also received the error message added below, but as far as i can tell, none of my other programs are set to block IDM. The error message no longer appears.

Asked by shadowfaxblue 1 year ago

Last reply by FredMcD 1 year ago

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How to locate and change Firefox Cache storage location

1) Because the built in options are ambiguous I want to flush the temporary Cache storage directory myself, but I can't find it. Where is it? 2) Then I want to relocat… (read more)

1) Because the built in options are ambiguous I want to flush the temporary Cache storage directory myself, but I can't find it. Where is it? 2) Then I want to relocate it, but here are Mozilla's instructions for how to reset it:

==

To set Firefox's cache folder, first type “about:config” (omit quotes throughout) into the program's address bar and then hit “Enter.” Right-click on any of the displayed properties, select “New” and then select “String” to display the New String dialog box. Enter “browser.cache.disk.parent_directory” into the box and then click “OK” to display the New Value dialog box. Enter the full filepath to the folder you wish to use as the cache folder, and then click “OK.”

==

Doesn't work.

So, after finding the current location and flushing it how do I change it?

Asked by i_am_jim1 1 year ago

Answered by jscher2000 1 year ago

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pulseaudio high CPU with no audio playing

Hey there, I have the following issue with Firefox, is this maybe something I should report to the Ubuntu support or directly to Bugzilla? Steps to reproduce: --- Open … (read more)

Hey there,

I have the following issue with Firefox, is this maybe something I should report to the Ubuntu support or directly to Bugzilla?

Steps to reproduce: ---

  1. Open Firefox
  2. Go to a page that contains an embedded video that is not playing automatically, e.g. https://www.rottentomatoes.com/m/sound_of_metal
  3. Do not play the video

Environment --- User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:83.0) Gecko/20100101 Firefox/83.0 Firefox version: 83.0 (64-bit) pulseaudio version: 13.99.2 OS: Ubuntu 20.10 64-bit Gnome version: 3.38.1 Windowing system: Wayland CPU: Intel® Core™ i7-8565U CPU @ 1.80GHz × 8 RAM: 15,5 GiB GPU: Mesa Intel® UHD Graphics 620 (WHL GT2)

Actual results --- pulseaudio process is spawned and rapidly becomes the most CPU consuming process on my machine (especially after a few seconds, when the Web Content ones start to cool down). Even though no sound is actually played! When switching to another tab with no embedded video, pulseaudio keeps overloading the CPU. This only stops after closing Firefox.

Expected results --- I'm not sure this is what should be expected, but I'll give it a shot:

  • pulseaudio process should only be spawned when actually playing a media that requires audio
  • pulseaudio should not be the #1 CPU consuming process
  • pulseaudio process should at the very least not massively use CPU when no sound is playing

Asked by yarma22 1 year ago

Answered by jonzn4SUSE 1 year ago

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firefox opens off screen

On new laptop with Windows 10, with an external monitor in extended desktop mode, Firefox is opening partially off screen such that the top bar is inaccessible so I canno… (read more)

On new laptop with Windows 10, with an external monitor in extended desktop mode, Firefox is opening partially off screen such that the top bar is inaccessible so I cannot drag it back on screen. If I close it and reopen, it will usually be back on screen. How can I fix this?

Perhaps related: tabs are not reopened and Restore Previous Session does not work.

There are no extensions open.

Thank you for assistance.

Asked by David400 1 year ago

Answered by Colin M 1 year ago

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About Firefox updates

Hi Firefox Team I am very happy to use this browser as it serves all my needs perfectly! So thanks you for that. The issue I have is about the updates. Whenever Firefox u… (read more)

Hi Firefox Team

I am very happy to use this browser as it serves all my needs perfectly! So thanks you for that.

The issue I have is about the updates. Whenever Firefox updates, I lose the sites saved on it. I have no issues with that.

However, can you give me the option to select a time and date for it?

That way I can, 1) Select a time when I am not working on Firefox. 2) Coordinate with other updates like Windows and McAfee.

This will ensure that I am prepared for the sites to disappear just once, instead of every time there's an update.

Thanks, Kajal

Asked by Kajal Majid 1 year ago

Last reply by FredMcD 1 year ago

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Can't remove a language

So, my problem is: I go to settings --> lanugages --> search for more languages -->click the romanian language but when i try to click the remove it doesn't work… (read more)

So, my problem is: I go to settings --> lanugages --> search for more languages -->click the romanian language but when i try to click the remove it doesn't work, and it doesn't look like i even can. I do have another language besides it, which is english, obv, but i want to remove it bc sometimes it's in romanian. I tried restarting the browser as well multiple times but still i can't seem to be able to remove it, any clues/hints on what i can do?

Asked by Kraots 1 year ago

Answered by cor-el 1 year ago

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After I've set a security exception, how can I remove it?

I connected to the web interface of my printer and got a warning that it could be an unsafe site. I clicked where it said I accept the risk. Then I found out that I could… (read more)

I connected to the web interface of my printer and got a warning that it could be an unsafe site. I clicked where it said I accept the risk. Then I found out that I could install a certificate on the printer. To do that I have to click "Download." But I don't see that. First I have to remove the security exception I created. How do I do that in Firefox 83.0?

Asked by marty 1 year ago

Answered by jscher2000 1 year ago

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Halifax online banking Error: 1007 ID: 18.848e7b5c.1607617301.26f5a8f8

Today I kept getting the above error message when I tried to log on to Halifax online banking. I do not run a VPN. I cleared the Halifax cookies. I rebooted my router … (read more)

Today I kept getting the above error message when I tried to log on to Halifax online banking. I do not run a VPN. I cleared the Halifax cookies. I rebooted my router and I rebooted my laptop. I still get this error message. However I can log on OK if I use Chrome so this must be a Firefox issue. Any other suggestions?

Asked by Rog 1 year ago

Answered by jonzn4SUSE 1 year ago

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Loging into American Express Account

When I try to log into my AMEX account with FF, nothing happens. The screen refreshes itself, but no log in, and no error or other kind of message. I have entered my Us… (read more)

When I try to log into my AMEX account with FF, nothing happens. The screen refreshes itself, but no log in, and no error or other kind of message. I have entered my User Name and Password manually and using Auto fill, no success.

Logging into my AMEX account on Edge and Chrome, works fine.

Suggestions?

Asked by rcferris1 1 year ago

Answered by FredMcD 1 year ago

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Can't Load Website Due To cgi-sys/suspendedpage.cgi

I'm working on a website for a client and all of a sudden I can't load any single page on that site only. I was just logged into to the dashboard and making changes. No… (read more)

I'm working on a website for a client and all of a sudden I can't load any single page on that site only. I was just logged into to the dashboard and making changes. Now I can't even load a page.

The error is a cgi-sys/suspendedpage.cgi for any page I attempt to load. This is also happening on chrome on the same desktop computer.

I can load and login to the dashboard on both my phone and my laptop on the same wireless network without issue. I tried everything I know how. Cleared the cache and history, flushed the dns, reinstalled firefox, etc and this error will simply not go away.

At one point it was saying the security certificate was expired (it's not) and tried to add an exception but that didn't work either. Back to the cgi-sys/suspendedpage.cgi

I'm out of ideas and totally frustrated. Please help!!! lol

Asked by paul293 1 year ago

Answered by paul293 1 year ago

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Issues with youtube

Having an issue with youtube as of late on firefox. The ability to see "history" list, "watch later" list, or utilizing the save function do not work because I am consta… (read more)

Having an issue with youtube as of late on firefox. The ability to see "history" list, "watch later" list, or utilizing the save function do not work because I am constantly having to login. For some reason the ability to see lists or to utilize any functions on the youtube website do not work properly because I am unable to remain logged in. Is anyone else having difficulty with youtube?

Asked by Chris 1 year ago

Answered by AlkindiX 1 year ago