Showing questions tagged:

Firefox makes windows blueScreen

Hi. i ran into a broken problem. sometimes when i bootup my pc and start the firefox, My windows crashes immediately. what shuld i do and how i can send the firefox log f… (read more)

Hi. i ran into a broken problem. sometimes when i bootup my pc and start the firefox, My windows crashes immediately. what shuld i do and how i can send the firefox log files to mozilla team?

Solved المُؤرشفة 7 256

Integrated Webcam not working

The integrated webcam (IMC Networks Integrated Camera, according to lsusb) on my linux laptop does not work in firefox (v124). It works in desktop apps (eg webcamoid), an… (read more)

The integrated webcam (IMC Networks Integrated Camera, according to lsusb) on my linux laptop does not work in firefox (v124). It works in desktop apps (eg webcamoid), and chromium. I've checked the permissions (about:preferences#privacy), and that is not the problem. about:support does not list the device in the input at all. I've tried using LD_PRELOAD=/usr/lib64/libv4l/libv4l1compat.so, but that has not helped. Does anyone have any suggestions?

المُؤرشفة 7 50

Enhanced Tracking Protection Blocks x.com in Windows

I've added https://x.com as an exception site but it is still blocked. https://x.com/mozilla doesn't work either Error message on the page: "Something went wrong, but … (read more)

I've added https://x.com as an exception site but it is still blocked.

https://x.com/mozilla doesn't work either

Error message on the page:

"Something went wrong, but don’t fret — let’s give it another shot.

⚠ Firefox’s Enhanced Tracking Protection (Strict Mode) is known to cause issues on x.com"

After 2 days it used to finally load without my doing anything, but not now. I never loads using Firefox.

https://x.com is added as an exception, but obviously ignored.

Tried You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

   hold down the Shift key and left-click the Reload button   

NOPE

Tried: Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings), click the padlock icon (Clear cookies and site data) for the domain in the selected tab.

"Remove the Cookies" for websites that cause problems:

   Settings -> Privacy & Security
   Cookies and Site Data: "Manage Data" 

"Clear the Cache":

   Settings -> Privacy & Security
   Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear 
   https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
   https://support.mozilla.org/en-US/kb/how-clear-firefox-cache 

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

   switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
   do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window 
   https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode
   https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems 

NOPE - lost all my bookmarks, extensions, settings - not going there again thank you

as for:

You can check for issues with Enhanced Tracking Protection. Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

   click the shield icon for more detail and possibly disable the protection 

the sheild has a slash thru it saying "enhanced tracking is off for this site" when i put my mouse over it.

Solved المُؤرشفة 7 1445

Cloudflare Verify you are human looping

I have been experiencing a problem with Cloudflare specifically on one site (character.ai) and when the verify you are human pops up. It takes me in a seemingly infinite … (read more)

I have been experiencing a problem with Cloudflare specifically on one site (character.ai) and when the verify you are human pops up. It takes me in a seemingly infinite loop. On the Cloudflare community site they say it could be because of things like adblock but even without any adblock or anything of the sort on it does the same thing. Sadly Cloudflare community doesn't support being used on Firefox. So maybe they don't support being used on Firefox in general? I have contacted the actual websites support but they don't seem to even read submitted inquiries because I never hear anything back from them except the automated message they received it. It is now preventing me from using certain things in general which as before it wasn't that big of a deal but recently they changed the site layout and still allowed you to use the old layout but the verification blocks you from using the old layout. The first one is one from a couple of weeks ago when it only effected me trying to open things in a separate tab and the second one is the newer one which prevents me from accessing the old layout. I'm not sure what to do about it since nothing I specifically could do to solve it has helped. I have opted into sharing data under troubleshooting IDK how well that'll help.

Solved المُؤرشفة 7 3618

Half My Pages Will Not Load Correctly - All of a Sudden Today!

Everything was fine until about an hour ago. Suddenly over half My tabs quit working. Either the display is weird and all text, or the page is blank, or there is a smal… (read more)

Everything was fine until about an hour ago. Suddenly over half My tabs quit working. Either the display is weird and all text, or the page is blank, or there is a small "broken image" icon in the upper left... A few tabs are working fine. On X I get a notice saying, "Firefox’s Enhanced Tracking Protection (Strict Mode) is known to cause issues on x.com."

I tried turning off tracking (which was NOT "strict!!!"), and that did not fix the problem.

What is going one????

Solved المُؤرشفة 7 1043

Why is FireFox doing this to my web page, why is it ignoring styles and style sheets?

There are two images here the one in green is Firefox the other in Chrome. One of these is loading correctly and one is trashing the image layout. It is something that Fi… (read more)

There are two images here the one in green is Firefox the other in Chrome.

One of these is loading correctly and one is trashing the image layout.

It is something that Firefox is doing to the images...

CSS and or Styles tell Firefox what to do and Firefox is not doing it???

What can I do to render these in Firefox the way Chrome renders them?

Solved المُؤرشفة 7 431

Unable to open Zoom meetings via browser

I use Firefox as my browser and used to be able to go a web site or to a link from an instructor and when I clicked on the link or entered the class I was attending, the … (read more)

I use Firefox as my browser and used to be able to go a web site or to a link from an instructor and when I clicked on the link or entered the class I was attending, the Zoom meeting would automatically open. That doesn't work anymore. I have to "join via browser but I don't have the meeting id. Why has this become so difficult? Zoom denies being the problem so now I wonder if it's the browser.

المُؤرشفة 7 334

rename profile addon dont work

I would like to rename profile in roaming and local dirs for windows, but after I do it, addons are no longer visible in firefox. I guess I am missing something. What el… (read more)

I would like to rename profile in roaming and local dirs for windows, but after I do it, addons are no longer visible in firefox. I guess I am missing something. What else do I have to do, when renaming profile dirs?

المُؤرشفة 7 107

Secure connection failed

Why does attempt at loading a UK Government web page (https://vehicleenquiry.service.gov.uk/) produce a "Secure connectionn failed - Error code: PR_CONNECT_RESET_ERROR" m… (read more)

Why does attempt at loading a UK Government web page (https://vehicleenquiry.service.gov.uk/) produce a "Secure connectionn failed - Error code: PR_CONNECT_RESET_ERROR" message?

I managed to load the same web page by using Chrome.

المُؤرشفة 7 237

Location

I live in the UK and recently when going to the BBC.co.uk I get the website as BBC.com after a few seconds. I know that I usually see .com when overseas and this is norma… (read more)

I live in the UK and recently when going to the BBC.co.uk I get the website as BBC.com after a few seconds. I know that I usually see .com when overseas and this is normal. Why has this started happening while I am still in the United Kingdom?

المُؤرشفة 7 128

Ad blocker

I don't know which ad blocker I have. I can't watch the Olympics without disabling the ad blocker. Could you help, please?

المُؤرشفة 7 314

Firefox has been crashing every 5-10 mins

Hi, my firefox has been creashing every 5-10 mins even in troubleshoot mode. Please help. Here is a list of the crash IDs for tonight: bp-23147b5e-75aa-4e42-8777-a99900… (read more)

Hi,

my firefox has been creashing every 5-10 mins even in troubleshoot mode. Please help. Here is a list of the crash IDs for tonight:

bp-23147b5e-75aa-4e42-8777-a99900240801 2024-08-01, 1:40 p.m. View bp-1c79a3b1-b7a7-4b45-a910-6296b0240727 2024-07-26, 11:46 p.m. View bp-9a46ad2e-d8e8-4217-80c6-7bf720240719 2024-07-18, 11:03 p.m. View bp-d742c571-926d-4cd3-966a-b31750240417 2024-04-16, 9:52 p.m. View bp-788dfd10-fc1c-4567-8552-1752d0240812 2024-08-11, 10:53 p.m. View bp-3b748a7d-b519-41af-8bf3-e491e0240812 2024-08-11, 10:53 p.m. View bp-e0535305-f625-43e4-8dc1-aa6b30240812 2024-08-11, 10:53 p.m. View bp-fcb76f76-a488-438c-9352-af3c90240812 2024-08-11, 10:53 p.m. View bp-b8ce4d6e-3904-4fcc-8d58-e02240240812 2024-08-11, 10:53 p.m. View bp-48288fb6-9fac-4cc2-9251-ef2970240812 2024-08-11, 10:53 p.m. View bp-14bdf94a-89a0-47fe-837c-97e7a0240812 2024-08-11, 10:53 p.m. View bp-31dd271c-8d80-49ff-bd2d-e85790240812 2024-08-11, 10:53 p.m. View bp-ce1040ff-6256-4523-8514-cd4350240812 2024-08-11, 10:53 p.m. View bp-463d670c-55e4-4e31-be04-feb800240812

Solved المُؤرشفة 6 218

No, there is none.

I'm sorry, I registered this account for my 5-year-old sister to play. She wanted to play. She clicked something and I don't know. But please let my sister play. Please. … (read more)

I'm sorry, I registered this account for my 5-year-old sister to play. She wanted to play. She clicked something and I don't know. But please let my sister play. Please.

Locked المُؤرشفة 6 20

Overdue account I am contacting you because I keep getting blocked.I will explain I am NOT an overdue

I have not been working for a while this is because I have been recently been told I have Altzimers and I don't have long to live. At the moment My head is not thinking a… (read more)

I have not been working for a while this is because I have been recently been told I have Altzimers and I don't have long to live. At the moment My head is not thinking as it shouldn't be and is all over the place . My signup for the original orders was accompanied with the payment for 1 years subscription. then I was blocked by yourselves(which I managed to clear) Then you kept sending me a message that was the same as the previous one I got so fed up I paid again.But the message started again and eventually I paid again. I managed to get a contact address and contacted you by email. All I can do in the short term is to Get the details of payments and send it to you and hope we can sort it out.

Though I think it is strange that you dont have contact details

المُؤرشفة 6 90

Doesn't Firefox have a Two-factor Authentication thing that I can use with Facebook. Without a mobile phone, using the Firefox browser on a computer or laptop?

Okay, I give up. So, Facebook is or has implemented this Turn on two-factor authentication or whatever it is. What this means for me at the moment is that I am unable t… (read more)

Okay, I give up. So, Facebook is or has implemented this Turn on two-factor authentication or whatever it is. What this means for me at the moment is that I am unable to access my Facebook account as it is now forcing me to use this Two-factor authentication thingie, despite that I do not have a mobile phone. (yes, I know it's unusual in this day of age not to have one. I did have one at one time, but for the moment I have no interest in getting another one). I would rather use my laptop anyway.

Doesn't Firefox have a Two-factor Authentication thing that I can use with Facebook? Without a mobile phone using the Firefox browser on a computer or laptop?

Now, from what I can see, Facebook is offering 3 ways of doing this. #1) Authentication app, like Google Authenticator or Duo Mobile. #2) Text message (SMS). #3) Security Key. So, because I do not use or have a mobile phone, I was guessing that my option would only be #1 Authentication app, like Google Authenticator ... which I have never used before, and while reading up on it, I keep reading that I can only use it with the Google Chrome browser?!? If that wasn't bad enough, I typically use Microsoft Outlook, not Gmail. So, I am at a loss at this point.

Again, I do not have a mobile phone. Doesn't Firefox have a Two-factor Authentication thing that I can use with Facebook? Without a mobile phone using the Firefox browser on a computer or laptop?

Help please.

Solved المُؤرشفة 6 459